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About Identicom
Identicom is a communication device in the form of an identity card holder. It enables vulnerable lone
workers to communicate discreetly with their monitoring service in potentially hazardous situations.
About This Guide
This user guide provides all the information you need to set up, operate and take care of your
Identicom.
Note: If you are a technical systems integrator, further information is available from Connexion2 (please
email info@connexion2.com ) for people who deploy and manage the system and run the monitoring
services.
Identicom Limited Warranty
Thank you for buying this Connexion2 product. Please read this user manual before attempting to use it.
To avoid damaging the Identicom, do not:
oExpose it to extremes of temperature or humidity;
oSubject it to hard knocks or excessive force;
oImmerse it in liquid; or
oUse volatile or corrosive substances when cleaning it, as damage caused in any of these ways is
not covered by this warranty.
If you have any difficulty using your Identicom, consult the user manual to check you are using it
correctly.
If within 12 months of the date of purchase this Identicom does not function substantially as described
in the user manual because of defective materials or workmanship, Connexion2 Limited will repair it
free of charge, subject to the following conditions:
Where the fault is the result of misuse, unusual external effects, accidental damage, normal wear and
tear, or unauthorised repair, Connexion2 Limited may charge you for the repair and retain this product
until you have paid that charge in full.
You must produce proof of purchase, showing the date of purchase of this Connexion2 product, to have
a repair carried out free of charge under this warranty, so please keep your receipt/invoice safe. To have
this Connexion2 product repaired under this warranty, you first need to contact Connexion2 for a
Returns Number. Either return it personally or send it by registered post/courier, together with your
Returns Number and sales receipt, to your supplier or to Connexion2 Ltd, at the address shown in this
user manual. Please ensure that it is properly and securely packed. Please note that we will not be liable
for damage to or loss of this Connexion2 product while it is in transit to Connexion2 or your supplier;
check that your insurance covers the relevant risks. Service is only available in countries where
Connexion2 Limited officially distributes the product.
In the event of Connexion2 being unable to correct or replace the Identicom, Connexion2’s liability to
you shall not exceed the purchase price of the Identicom. In no event will Connexion2 be liable for
direct, indirect, special, incidental or consequential loss of profits or loss of data arising out of use or
misuse of the Identicom. Nothing in this warranty shall limit or restrict Connexion2’s liability for death or
personal injury caused by its negligence.
Camera Usage Note:
Use of the camera function in Identicom should also include consideration by the user/employer as to
whether or not proactive publicity about such visual evidence capture needs to be in place. As with
CCTV systems and depending on the set-up of the Identicom, the user/employer may legally need to
publicise to its clients that such evidence may be captured. In the event that such publicity is required
then Connexion2 would suggest that the design of the user’s ID card fitted into Identicom includes an
appropriate statement to that effect. Connexion2 accepts no liability for any misuse of this feature and
would encourage the user/client to seek independent legal advice on the use of such evidence in the
county/state of use.
