Cool Solutions COOLSPACE/EnTouch Pro User manual

COO SPACE/EnTouch Pro
WiFi Thermostat
User Guide
v1.0
HVAC Scheduling Integration

Getting Started
Welcome
Welcome to the future of energy management. The
COOLSPACE/EnTouch Pro Wi i thermostat combines the
sophisticated controls needed for commercial applications
with occupancy detection and remote management. Easy
to use, automatic scheduling, and built in features to limit
unauthorized changes in commercial applications. This
manual will review common installation procedures and give
you a basic overview of the system.
COO SPACE/EnTouch Pro WiFi Thermostat
Key Features
• Color touchscreen display
• Cloud based control via the portal or mobile app
• Automatic motion based scheduling
• Seven day scheduling, 4 events per day
• Multi-stage control
• Wizard for installation
• Security - partial lock and full lock
• Problem alerts
• Internal and external sensor inputs
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Contents of the Box
Compatibility
COOLSPACE/EnTouch works with over 99% of 24V heating
and cooling systems including gas, electric, oil, solar, hot
water, geothermal, forced air, heat pump and radiant.
It can control:
Heating: 1 and 2 stages (W/O/B, W2)
Cooling: 1 and 2 stages (Y1, Y2)
Heat pump: 2 stages with aux heat (Y1, Y2, W/O/B, W2)
an (G)
Power (C, Rc), common wire is required
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Wall Anchors Screws Set Screw
Display Base Wall Plate

Before You Get Started
• The controller works with low voltage HVAC controls.
It does not support high voltage systems.
• The controller requires both 24VAC and common wires
for power. You can use an add-a-wire converter for four
wire systems.
• If you are unsure about these items or have other
questions please contact technical support before you
get started installing the COOLSPACE/EnTouch Pro.
Technical Support
Our technical support team is available to answer your
questions and assist you with your installation.
During business hours: 1.888.448.5664
Online technical support: [e-mail]
Call us if you have questions!
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PIN DEFINITION
GND
TRx-
TRx+
S1 Remote Temperature Sensor
S1.R Remote Temperature Sensor Return
W2 Second Stage Heat (Configurable)
G an
W/O/B irst Stage Heat or O/B Valve
C Common (Required)
Y1 Cool
Y2 Second Stage Cool (Configurable)
RC 24VAC Cooling (default jumper to RH)
Terminal Descriptions
Base Terminal Pins

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Installing Your
COO SPACE/EnTouch Pro
Step 1. Remove the Existing Thermostat
irst step is to power down your HVAC system. This can be
by opening the circuit breaker associated with the unit. Once
power is removed, carefully remove your existing thermostat
from the wall and disconnect the existing wiring. It is
recommended that you label the wires as you remove them
so you can properly attach them to the EnTouch Controller.
NOTE: Many times the colors represent the type of connec-
tion but this isn’t always reliable. Take the time to label the
wires, it will save you time in troubleshooting later!
Existing Wire Color ET
RR
YY
Y2 Y2
W W/O/B
O/B W/O/B
W2 /Aux W2
GG
C or X C

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Step 2. Install the System Base
Using the supplied wall anchors and screws, attach the base
to the wall. The opening allows for cable routing. Note that
the alignment posts need to be towards the top of the base.
Op ional – Place wall cover pla e on he wall prior o base if
need o cover previous hermos a markings.
Step 3. Wire to the System
ollow the pinout description in the terminal description to
wire your system.

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Wiring Diagrams
The following are common wiring diagrams. If you have
questions about your system and how to install the
COOLSPACE/EnTouch system, please contact technical
support.
EnTouch BASE HVAC System

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Step 4. Place The Unit On The Base
Align the rear posts and gently press the controller onto the
base. You can then power up your HVAC system and should
see the screen light up. If the screen remains black see the
troubleshooting section.
ocking Hooks
Set Screw Hole

Setting Up Your
COO SPACE/EnTouch Pro
Using the Setup Wizard
After successfully powering up the controller you will be
directed to the installation wizard to guide you through the
key programming steps. Simply follow the instructions on
the wizard by using the color touchscreen. Once the wizard
is completed, your COOLSPACE/EnTouch Pro is ready to
connect to the COOLSPACE portal.
NOTE: The wizard is only displayed once.
You can also access the wizard at a later date in the Advanced
Setup Menu under Menu > Setup > Advanced > Wizard.
1. Setting Date And Time
2. Choosing Your Equipment Type
3. Choosing Occupancy Detection Mode
4. Choosing A Preset Schedule
5. Choosing A Security Mode
6. Adding A Wireless Network
These are the basic items required to activate the
COOLSPACE/EnTouch Pro controller. ull configuration of
system operation is available in the Menu > Setup Menu.
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Connecting Your EnTouch Pro
to the COO SPACE Portal
The power of your COOLSPACE/EnTouch Pro controller
will be fully realized when you connect to
COOLSPACEPor al.eSPACE.cool. This portal is designed to
let you create facilities, manage them remotely, and quickly
react to problems. You can manage multiple facilities from
a simple dashboard, view HVAC system operation, view your
runtime and your energy usage details, and customize
reports. You can also set your schedules, events, and create
custom naming for your units.
Step 1. Getting Online
Using a computer or tablet device connect to
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If you are a first-time user,
click on the Register link
to set up your account.
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Step 2 Create a Facility and Add Your Units
Adding a Facility
• Go to the Setup tab
• Click on Add a Facility
• Enter a facility and assign it a name
• Enter location information – zip code and time zone – for
proper time and weather information
• Enter contacts for the facility and set them up to receive
SMS or e-mail alerts
• Enter optional data on facility size, energy rate, type
of facility, and energy categories for custom energy
mapping

Adding Controllers to Your Facilities
• Go to the Setup tab
• Click on Add a Controller
• Enter the online pass code for the controller. This
five-character code is found in Menu > Basic Info >
System Info Menu. character code is found in Menu >
Basic Info > System Info Menu
• Set preferences for the controller
Using the Web Management Portal
The portal allows you to:
• Adjust temperatures and HVAC status
• Lock/Unlock your COOLSPACE/EnTouch Pro
• Set schedules and add events
• Setup and manage facilities
• Change the controller names
• Get detailed information for diagnostics
• View HVAC runtime history
• Set up performance alerts
Additional instructions and help is available on the portal.
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Using Your EnTouch Pro
The Home Screen
The home screen shows basic information about the system.
1. Status
2. Temperature Display
3. Time and Day
4. System Menu*
5. Heat and Cool Setpoints*
6. HVAC Operation Status
7. HVAC and an Modes*
8. Up/Down Temperature Adjustment*
*Se ing can be locked hrough securi y se ings.

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Adjusting the Temperature When Unit is Unlocked
The Up/Down buttons are used to adjust the regulation
temperature. If the unit is unlocked the set points can be
adjusted between 40 and 99 deg (4 to 37 deg C). If the
HVAC system is set to auto mode, both the heat and cool
set point are adjusted simultaneously.
Adjusting the Temperature When Unit is ocked
Units may be placed into locked mode from the Device
Preferences menu. When the unit is locked the temperature
adjustment range is limited to the security range as defined
in the Setup Menu. This range is adjustable from +/-1 to +/-5
degrees.
NOTE: If the unit is locked a code is required to make
adjustments. Refer to the Security Settings Menu to set your
access code.
Understanding Hold Duration
One of the energy saving features of the COOLSPACE/
EnTouch Pro is that there are no permanent holds from the
front panel. The system only allows temporary changes when
using the Up/Down arrows. Changes are cancelled after an
adjustable delay of 1 hour, 2 hours, or the next schedule
transition. All hold conditions cancel at midnight. The default
hold interval is configured in the Security Settings Menu
under the Setup Menu.
Note: If a user wants to set a permanent hold for a vacation
or other event they can set an event from
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Status Icons
Two status icons in the top left of the display highlight server
connection status and security status. If the lock icon appears
the unit is locked. If a globe icon appears the unit is
connected to the servers. If a signal bar icon is displayed the
unit has connected to a local network but is not connected to
the servers. See troubleshooting menu for more information.
Temperature Display
The system displays the current sensed indoor temperature.
Occupied Mode
The unit displays the heat and cool set points when it is in
occupied mode. If the unit is in auto mode it will show both
set points. If it is in cool mode, only the cool set point is
displayed. If it is in heat mode, only the heat set point is
displayed. Pressing the Up/Down buttons will adjust the
temperature settings within the security limits.
Vacancy Mode
If the scheduled time period occupancy mode is set to
Vacant, the heat and cool set points are not displayed.
Pressing either the Up or Down button will force an override,
set the zone status to occupied, and show the occupancy set
point range.
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HVAC and Fan Mode Adjustment
HVAC Mode can be selected as:
• Auto (default) This system will heat or cool as necessary
to maintain optimal comfort.
• Cool Only
• Heat Only
• Off
Fan Mode can be selected as:
• Auto (default setting. an runs during heating
and cooling)
• On (fan always on)
• Circulate (fan runs during heating and cooling and
periodically activates based on fan circulation time
settings. Circulation is only active during occupied
schedule times)
NOTE: If the unit is locked a code is required to access this
menu. Refer to the Security Settings Menu to set your access
code.

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Features of the
COO SPACE/EnTouch Pro
1. Scheduling
Use this menu to enter a custom seven day schedule with
four time periods per day. Each time period can have unique
heating and cooling settings. Each time period can also be
defined as ‘occupied’ or ‘vacant’. The schedule is configured
by accessing the following menu Main > Schedule. You can
also adjust your schedule or add events from
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2. Security
This menu sets up your security settings. Security is
configured by accessing the following menu Main > Setup >
Security. Use this menu to:
Hold Duration - Set the amount of time to hold temporary
changes to the temperature setting if a schedule is set.
Security Mode - Set the level of security to your control.
A four digit code is needed to make changes to settings while
in partially locked and locked modes.
• Unlocked - Changes to settings can be made at any time
by anyone.
• Partially ocked - Changes can be made to temperature
setpoints and HVAC mode and fan mode only.
• ocked - Changes can be made to temperature set
points only.
NOTE: To lock changes to temperature set points, refer to
the Security Range Menu.

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Security Code - Use this menu to set the four digit security
code that will allow access to the control’s settings when in
Partially ocked or ocked mode.
NOTE: Once the control is placed in Partially ocked or
ocked mode, the four digit code is needed to gain access
to the menu. The default code is set to 0000.
Security Range - This menu allows you to choose the type of
limits you want to place on your COOLSPACE/EnTouch Pro.
• Temperature Range - Allows the user to adjust the
temperature within a set range from the scheduled
temperature (default is +3/-3 degrees).
• Temperature Set Points - Allows a user to adjust the
temperature within a maximum heating set point and
a minimum cooling set point.
• No Adjustments - This setting restricts the user from
making any changes to the temperature.
Temperature Range - Use this menu to set the (+/-) range.
This menu will appear when you have selected Temperature
Range under Security Range.
Max Heat/Min Cool - Use this menu to set the maximum
heating and minimum cooling set points. This menu will
appear when you have selected Tempterature Set Points
under Security Range.

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3. Motion Detection
Another feature of the COOLSPACE/EnTouch Pro is
automatic occupance detection. This setting can be config-
ured to switch to occupied mode based on movement in
the occupancy space. Motion detection is configured by
accessing the following menu Main > Setup > Installation >
Motion Detection.
Motion Sensor - Use this setting to enable or disable the
motion sensor function.
• Disable - Turns off the motion sensor function
• Enable - Turns on the motion sensor function. When
selected, additional setting options will appear in the
Motion Detection Menu. (Motion Timeout, Default
Setpoints)
• Test Mode - Select Start Test to begin testing the
motion sensor. This test will count the number of motion
occurrences while in test mode. Select Stop to exit this
mode.
NOTE: Test Mode will run as long as the screen is active. If
the control enters into the screen saver mode, Test Mode will
end. The dimming timeout setting can be configured in the
following menu, Main > Setup > Preferences > Dimming
Timeout.
4. Cloud-Based Control
The COOLSPACE/EnTouch Pro is a Wi i-enabled thermostat
that can be remotely managed from a computer, tablet or
smart phone via COOLSPACEPor al.eSPACE.cool.