
CH5000 & CH7500 Chiller Operator’s & Installation Manual
Publication Number: 91961OPR - 14 - © 2006-2011, IMI Cornelius Inc.
TROUBLESHOOTING
Table 3.
Trouble Probable Cause Remedy
Chiller does not operate. Control
power light “off”
A. Control power switch “Off”.
B. No power.
C. Defective power supply connection.
D. Defective control power switch.
E. Defective control transfromer.
A. Turn the control power switch to the
“On” position.
B. Check the fuse or circuit breaker.
C. Check wiring and correct loose or
poor connections.
D. Replace the switch.
E. Replace the transformer.
Pump does not operate. pump
power light “off”
A. Pump power switch “Off”.
B. Defective pump power switch.
C. Defective control transformer.
A. Turn the pump power switch to the
“On” position.
B. Replace the switch.
C. Replace the transformer.
Pump does not operate. Pump
power light “On”.
A. No water in reservoir.
B. Restriction in the line to or from the
chiller.
C. Open or defective pump overload relay.
D. Defiective pump contactor.
E. Defective pump motor or damaged
impller.
A. Fill reservoir.
B. Remove restriction.
C. Manually reset the relay or replace if
necessary and check amp setting
on overload.
D. Replace the pump contactor.
E. Replace the pump or impeller.
Chiller does not cool. Cooling light
“Off”. A. Defective thermostat. A. Replace thermostat.
Chiller does not operate. Cooling
light “On”.
Low pressure alarm light cycles
on/off.
A. Process water too cold.
B. Low process water flow.
C. Defective expansion valve.
D. Refrigerant loss.
E. Water bypass valve failed.
F. Defective pump.
A. Increase the thermostat setting.
B. Ensure that there is adequate flow
through the process piping.
C. Replace the expansion valve.
D. Check the sight glass. If bubbles are
seen flowing through it, the chiller
needs to be leak checked and
recharged with refrigerant.
E. Consult Technical Service Depart-
ment.
F. Replace pump.
High pressure alarm light “On”.
A. Restricted condenser airflow.
B. Defective condenser fan and/or motor.
C. Defective expansion valve.
D. Low or no condenser water flow.
A. Clean the fins of the condenser and
ensure that the air flow is not
restricted.
B. Check to ensure that the fan blade
is not blocked. Replace the fan
motor if necessary.
C. Check to ensure that the fan blade
is not blocked. Replace the fan
motor if necessary.
D. Ensure that there is adequate flow
throught piping to condenser.
Low temperature alarm
A. Low or no process liquid flow.
B. Defective thermostat.
C. Process water too cold – below 35oF.
A. Ensure that there is adequate flow
through the process piping.
B. Replace the thermostat.
C. Increase the thermostat setting.