Cornelius Ribbon User manual

Operator manual
Postmix tower
Ribbon

Legal notice
Operator manual (Original)
Document no. TD0000000
Postmix tower
Unit ID no. 221000414x
Ribbon
Version
Date of issue: 19/10/2017
Revision status: Index 3
Protection notices (in accordance with DIN ISO 16016:2002-5)
The reproduction, distribution and utilisation of this document as well as the communication of
its contents is prohibited, unless expressly permitted. Violations shall result in an obligation to
pay damages. All rights reserved with regard to filing for/registering patents, utility models or
design patents.
Obligation to preserve records
Please keep this operator manual in a safe place and transfer it to the subsequent owner/op-
erator in the case of transfer or sale of the unit.
www.cornelius-emea.com Phone:[phone]
Fax:[phone]
Email: [e-mail]
Cornelius Deutschland GmbH
Carl-Leverkus-Str. 15
40764 Langenfeld
Germany

Table of contents
Operator manual: Postmix tower
Ribbon
1
Cornelius Deutschland GmbH
Document no. TD0000000
Version: 19/10/2017, Index 3
Operator manual
Postmix tower
Table of contents
1 Safety ........................................................................................................................... 3
1.1 Intended use .................................................................................................................3
1.2 Improper use .................................................................................................................4
1.3 Staff............................................................................................................................... 5
1.3.1 Operator ........................................................................................................................ 5
1.3.2 User............................................................................................................................... 5
1.3.3 Expert............................................................................................................................ 5
1.4 Presentation of warnings............................................................................................... 6
1.5 Safety information ......................................................................................................... 6
1.5.1 Disclaimer of liability and warranties............................................................................. 7
1.5.2 Safety information to prevent personal injury and equipment damage ......................... 7
2 Handling the Unit Prior to Installation....................................................................... 9
2.1 Unpacking the unit ........................................................................................................ 9
2.2 Storage........................................................................................................................ 10
2.3 Disposal ...................................................................................................................... 12
3 Description ................................................................................................................ 13
3.1 Assemblies and components ...................................................................................... 13
3.2 Functions within the dispensing system...................................................................... 15
3.3 Touchscreen/software................................................................................................. 17
3.4 Technical data............................................................................................................. 19
3.4.1 Tower .......................................................................................................................... 19
3.4.2 E-Box .......................................................................................................................... 19
3.4.3 Connections ................................................................................................................20
4 Operation ................................................................................................................... 21
4.1 Preparations for operation........................................................................................... 21
4.2 Dispensing beverages in “TIME BASED” mode.......................................................... 22
4.3 Unit configuration ........................................................................................................ 23
4.3.1 Calling up/closing the service menu............................................................................ 23
4.3.2 Calling up the “VMC Settings” menu........................................................................... 26
4.3.2.1 Checking settings in the “Status” menu ...................................................................... 27
4.3.2.2 Checking settings in the “Purge” menu ....................................................................... 27
4.3.3 Calling up and checking the “HMI Status” menu......................................................... 28

Table of contents
Operator manual: Postmix tower
Ribbon
2
Cornelius Deutschland GmbH
Document no. TD0000000
Version: 19/10/2017, Index 3
4.3.4 Calling up the “Software & UI Update” menu .............................................................. 29
4.3.4.1 Checking settings in the “Current Version” menu ....................................................... 29
4.3.5 Checking and making adjustments in the “Drink Counter” menu................................ 30
4.3.6 Checking and making adjustments in the “Product Price” menu ................................ 30
4.3.7 Checking and making adjustments in the “Enable/Disable Product” menu ................ 31
4.3.8 Checking and making adjustments in the “Date & Time Setting”................................ 32
4.3.9 Checking and making adjustments in the “Language” menu ...................................... 33
4.3.10 Locking/unlocking the touchscreen............................................................................. 34
4.4 Shutdown .................................................................................................................... 35
4.5 Commissioning............................................................................................................ 37
5 Maintenance .............................................................................................................. 41
5.1 Maintenance table....................................................................................................... 41
5.2 Cleaning the unit ......................................................................................................... 42
5.3 Visually inspecting the unit.......................................................................................... 49
6 Errors and malfunctions........................................................................................... 50
6.1 Troubleshooting table.................................................................................................. 50
A Applicable documents.............................................................................................. 53
A.1 Declaration of conformity ............................................................................................ 54
A.2 Handover certificate .................................................................................................... 55

1Safety
Operator manual: Postmix tower
Ribbon
3
Cornelius Deutschland GmbH
Document no. TD0000000
Version: 19/10/2017, Index 3
1 Safety
1.1 Intended use
By using the unit as intended you will not only protect yourself, but also prevent damage oc-
curring to the unit and its components!
Towers from the Ribbon series (referred to as “unit” in the following) are intended for use as
dispensers of non-alcoholic beverages and their basic ingredients. Food-safe CO
2
is used as
conveying medium.
The unit is only suitable for stationary installation in a closed room. Stationary installation is to
be carried out by an expert in compliance with all of the specifications given in this document;
see the document Tower installation and service manual”, document no. TD0000100.
The unit may only be operated in locations and ambient conditions which meet all of the re-
quirements of an installation location; see the document “Tower installation and service man-
ual”, document no. TD0000100.
In particular, intended use means that you will carry out all activities with and on the unit to the
specifications provided in this document.
This unit is only to be operated by those who meet the requirements set out in this document;
see Chapter 1.3.2, page 5.
Work on the unit and its components not included in the activities described in this document
may only be performed by experts; see Chapter 1.3.3, page 5.

1Safety
Operator manual: Postmix tower
Ribbon
4
Cornelius Deutschland GmbH
Document no. TD0000000
Version: 19/10/2017, Index 3
1.2 Improper use
Improper use of the unit, and unauthorised modifications to the unit and its components may
cause personal injury and equipment damage for which Cornelius Deutschland GmbH shall
assume no liability. Improper use of the unit is prohibited.
The following in particular is regarded as improper use:
– Mobile operation of the unit, or using the unit outdoors.
– Use by persons younger than eight years of age.
– Use by persons with physical, sensory or mental disabilities or those with insufficient
experience and knowledge, unless they are supervised by a person responsible for
their safety, or this person has instructed them in the use of the unit.
– Use by those under the influence of medication, alcohol, drugs or other substances
which impair their physical, sensory or mental abilities.
– Operating the unit below the minimum and above the maximum ambient tempera-
tures (minimum and maximum temperatures see chapter 3.4, page 19).
– Operating the unit with conveying media other than those defined in this document;
see Chapter 1.1, page 3.
– Operating the unit in locations and ambient conditions which do not fully meet the
requirements of the installation and service manual; see the document “Tower instal-
lation and service manual”, document no. TD0000100.
– Operation of the unit by untrained staff.
– Carrying out cleaning and other types of maintenance work on the unit which contra-
dict this document or are not included in it.
– Carrying out cleaning and user maintenance work by children under the age of 14
without supervision.

1Safety
Operator manual: Postmix tower
Ribbon
5
Cornelius Deutschland GmbH
Document no. TD0000000
Version: 19/10/2017, Index 3
1.3 Staff
1.3.1 Operator
The operator is the natural or legal person who uses the unit or on whose behalf the unit is
used. The operator must ensure that the unit is only used as intended, in observance of the
safety instructions set out in this document.
The operator must ensure that all users read and understand the safety information. The op-
erator is responsible for the planning and proper implementation of regular safety inspections
and maintenance work.
With regard to operating the unit, Cornelius Deutschland GmbH recommends observing the
national regulations of the country of use which govern the operation of beverage-dispensing
systems.
1.3.2 User
The operator specifies who will operate this unit. Cornelius recommends the following:
– If this unit is only to be operated by employees, they are to be instructed in its use,
demonstrate their abilities to use it to the operator or their authorised representative,
and be expressly charged with its use. This document is to be available to staff at all
times.
– If this unit is openly accessible and set up so that untrained staff can use it, the oper-
ator is to provide instructions for use directly at the unit; these must be clearly under-
stood by this group of people, therefore ensuring that the unit will be handled safely.
1.3.3 Expert
An expert in terms of this document refers to someone who has the relevant training, experi-
ence and information and knowledge of relevant standards, laws, regulations, accident pre-
vention regulations, generally accepted safety-related regulations and operating conditions to
be able to perform the required activities as well as recognise potential risks and avert them.
For assignments requiring expert knowledge, e.g. in electrical engineering, mechanics or fluid
technology, only skilled workers with the right qualifications are to carry these out.
An expert must also have received technical training in the unit-specific special features of
Cornelius products. The assigned tasks are always to be carried out in compliance with the
relevant installation and service manual for the unit concerned; see the document “Tower in-
stallation and service manual”, document no. TD0000100.

1Safety
Operator manual: Postmix tower
Ribbon
6
Cornelius Deutschland GmbH
Document no. TD0000000
Version: 19/10/2017, Index 3
1.4 Presentation of warnings
The classification of warnings is based on ISO 3864-2 and ANSI Z535.6, using the key terms
of
•“danger” and “warning” in the case of personal injury,
•“caution” in the case of equipment damage and
•“notice” to impart general information.
This document classifies and presents the various pieces of safety information as follows:
1.5 Safety information
Any work on the unit and its components which goes beyond the operation and servicing and
maintenance that the operator is authorised for, may only be performed by experts (for a def-
inition of experts, see chapter 1.3.3, page 5). Furthermore, it is crucial that when performing
work on the unit all safety information is observed; this information is set out in the following
sections. Some of the tasks may have additional safety information which highlights the spe-
cific dangers or hazards associated with such work.
Danger!
Denotes an imminent risk or danger. This risk or danger will lead to death
or serious injury if not avoided.
Warning!
Denotes a potentially dangerous situation. This dangerous situation may
lead to death or serious injury if not avoided.
Caution!
Denotes a potentially harmful situation. This harmful situation may lead to
damage to the unit or to equipment in the unit’s proximity if not avoided.
Notice!
“Notice” denotes tips for operators and other information that is particularly
useful.

1Safety
Operator manual: Postmix tower
Ribbon
7
Cornelius Deutschland GmbH
Document no. TD0000000
Version: 19/10/2017, Index 3
1.5.1 Disclaimer of liability and warranties
If work is undertaken on the unit which is not described in this document, Cornelius
Deutschland GmbH shall not assume any liability for any resulting hazards and damages. The
same applies to described work which is partly or not fully performed in compliance with the
regulations set out in this document.
1.5.2 Safety information to prevent personal injury and
equipment damage
Please always observe the following safety information in order to prevent personal injury oc-
curring:
Warning!
Risk of personal injury and equipment damage due to improperly ex-
ecuted work
Improperly executed work at the unit will cause dangers to persons and
damage to the unit.
•Have all work at the unit carried out by Cornelius Deutschland
GmbH or by a service partner.
Warning!
Risk of personal injury and equipment damage due to the use of non-
approved spare parts and accessories
Using spare parts and accessories that are not recommended by the man-
ufacturer may lead to personal injury and equipment damage.
•For your own safety and to protect your warranty, only use original
spare parts.
Danger!
Risk of death from electric shock
Touching live electrical parts will result in a risk of electric shock!
•Do not carry out any work on the electrical system.
Warning!
Risk of burns when touching hot parts of the unit
Touching parts of the unit after it has been in continuous use over an
extended period of time will result in a risk of burns.
•Take appropriate safeguard measures, such as by wearing heat-
resistant protective gloves.

1Safety
Operator manual: Postmix tower
Ribbon
8
Cornelius Deutschland GmbH
Document no. TD0000000
Version: 19/10/2017, Index 3
Danger!
Risk of personal injury and equipment damage due to improper oper-
ation
Risk of death from improper operation!
•Make sure that only users who are users as defined in the user sec-
tion use the unit; see chapter 1.3.2, page 5.
•Children must be supervised to ensure that they do not play at or
with the unit.
Notice!
In particular, safety standards are to be observed in their scope of validity
(e.g. EN 60335-2-75).

2 Handling the Unit Prior to Installation
Operator manual: Postmix tower
Ribbon
9
Cornelius Deutschland GmbH
Document no. TD0000000
Version: 19/10/2017, Index 3
2 Handling the Unit Prior to Installation
2.1 Unpacking the unit
1. Inspect the cardboard box and make a note of any damage however minimal this may
seem. If the cardboard box is damaged, please make a note of the following on the copy
of your freight invoice: “exterior cardboard box damage – concealed damage possible”.
Please contact the freight company immediately.
2. Open the cardboard box, packaging material and plastic bag in which the unit is packed.
Check the unit thoroughly for damage and to make sure it is complete in accordance with
Table 2-1.
3. Remove the packaging material from the top of the unit.
4. Check the unit housing and make sure that there are no scratches, dents or other super-
ficial defects.
5. Make sure that the glass or plastic merchandiser panel has no scratches or cracks.
6. Open the package with the loose individual parts and check all parts for damage and
completeness. Check that the received parts correspond with the packing list and make
sure that you have received all parts.
Notice!
Cornelius Deutschland GmbH is not responsible for damaged deliveries. If
any damage is found, all packaging material is to be kept and the freight
carrier is to be contacted. If the freight carrier is not contacted within 48
hours of receipt of delivery, the warranty claim might be rendered void.
Notice!
The unit is thoroughly checked ex works before being shipped. The freight
carrier has confirmed and acknowledged receipt. All damage or irregulari-
ties are to be noted at the time of delivery and reported immediately to the
freight carrier delivering. Please request a written inspection report from the
claims inspector to substantiate any claim.
Notice!
Do not put the unit down on its front or sides without the packaging as this
may damage the touchscreen or housing. This will render the warranty
claim void.

2 Handling the Unit Prior to Installation
Operator manual: Postmix tower
Ribbon
10
Cornelius Deutschland GmbH
Document no. TD0000000
Version: 19/10/2017, Index 3
Table 2-1: Cardboard box content
2.2 Storage
Avoid excessive temperature fluctuations as condensate may form, which in turn may cause
damage to the unit or to the components.
The permissible storage temperature is -10 °C to +50 °C.
The acclimatisation period is 6 hours.
No. Description Qty/amount
1Tower 1
2 Multi-voltage mains adapter 1
3Drip tray & cup rest 1
4 Operator manual and installation and service manual 1
5Fastening materials 1
6 Drain set with fitting, nut, O-ring, tube and tubing clamp 1
7USB stick for software update 1
Caution!
Damage due to improper storage
Dirt or moisture entering a unit, as well as certain weather conditions (e.g.
condensate forming at the unit, sunlight) will cause damage to the unit and
its components.
•Protect the unit and its components by storing the unit in a clean and
dry place, and by ensuring stable ambient conditions.
•If possible, store the unit in its original packaging. Unpacked units
must be covered with a dustproof cover. No condensate must form
under the cover.

2 Handling the Unit Prior to Installation
Operator manual: Postmix tower
Ribbon
11
Cornelius Deutschland GmbH
Document no. TD0000000
Version: 19/10/2017, Index 3
Caution!
Risk of electrostatic charge!
Improper handling or storage may result in electrostatic charges.
•If possible, store units and/or any electronic components in their
original packaging.
•Keep units and/or electronic components away from charged
objects, springs and insulators.
•Avoid electrostatic charges when removing packaging and/or han-
dling electronic assemblies and components by working at an ESD-
protected workstation or work area.
•When working at the unit or its components, wear a grounding (anti-
static) wrist strap at the very least and wear antistatic gloves if nec-
essary.
Caution!
Component damage due to material ageing
Material can age due to long storage periods, thereby affecting the mate-
rial’s properties (e.g. plastics and seals may become brittle). The proper-
ties of lubricants may change due to long storage periods.
•Check the assemblies and components for damage before each
use/before installing them. Do not install assemblies or components
that show visible signs of ageing.
Caution!
Component damage due to freezing liquids
Ambient temperatures that are below freezing will lead to the freezing of
any water or cleaning agent residue remaining inside the unit. This will lead
to damage to internal components.
•Before shipment, storage or relocation of the unit, the unit is to be
cleaned and the cleaning solution is to be fully drained from the unit.

2 Handling the Unit Prior to Installation
Operator manual: Postmix tower
Ribbon
12
Cornelius Deutschland GmbH
Document no. TD0000000
Version: 19/10/2017, Index 3
2.3 Disposal
Disposal of the units must be carried out in compliance with the applicable local and/or national
and international regulations. Units must not be disposed of with household waste.
If the unit contains fuels or lubricants in liquid, paste-like or gaseous form, such as oil, grease,
cooling agents etc., such fuels or lubricants are to be collected using appropriate measures
and disposed of in compliance with the applicable local and/or national and international reg-
ulations. Such fuels or lubricants must always be prevented from seeping into the ground, the
sewage system and any bodies of water, and must always be prevented from entering the at-
mosphere.

3 Description
Operator manual: Postmix tower
Ribbon
13
Cornelius Deutschland GmbH
Document no. TD0000000
Version: 19/10/2017, Index 3
3 Description
3.1 Assemblies and components
The unit comprises the following assemblies:
Figure 1
1Touchscreen
2 Housing
3E-Box
4Drainset
5 Tubes
6 Cup rest with drip tray
7 Dispensing nozzle
1
2
4
3
6
7
5

3 Description
Operator manual: Postmix tower
Ribbon
14
Cornelius Deutschland GmbH
Document no. TD0000000
Version: 19/10/2017, Index 3
The dispensing nozzle assembly comprises the following components:
1. Nozzle housing
2. Diffusor
3. Diffusor seal
The drain set assembly comprises the following components:
1. Drain fitting
2. O-ring
3. Flat seal
4. Fastening nut
5. Tube
6. Tubing clamp
7. Insulation
Notice!
The diffusor seal may only be removed and re-
placed by an expert.
2
3
1
Figure 2
2
1
3
4
5
6
7
Figure 3

3 Description
Operator manual: Postmix tower
Ribbon
15
Cornelius Deutschland GmbH
Document no. TD0000000
Version: 19/10/2017, Index 3
3.2 Functions within the dispensing system
The unit controls the dispensing of chilled, non-alcoholic beverages. The beverages are sup-
plied via an undercounter cooler with the conveying medium CO
2
and the python which acts
as the connecting part between the undercounter cooler and the unit; see Figure 4. An optional
flavour shot can be added to the beverages.
The unit can dispense:
– Still water
– Carbonated water (soda)
– Up to eight postmix beverages
The unit can add the following to the mix (if this feature is installed):
– One of four additional flavours
The dispensed quantity can either be preset or manually controlled (depending on the config-
uration).
The touchscreen is used for operation. Regardless of the chosen beverage, it is dispensed
through a common dispensing nozzle into a cup placed beforehand in the cup rest by the user.
Any beverage overflow or spillage will run into the drip tray and then into the drain.

3 Description
Operator manual: Postmix tower
Ribbon
16
Cornelius Deutschland GmbH
Document no. TD0000000
Version: 19/10/2017, Index 3
S
F
HO
2
CO2
CO
230 V/50 Hz
230 V/50 Hz
230 V/50 Hz
2
CO2
CO2
4
555
2
3
7
6
CWSW
1
2
Figure 4
1Tower
2 Syrup/BIB
3 Flavour shot (optional)
4 Undercounter cooler
5 Pressure-reducing valve
6CO2
7 Water filter (optional)
S = syrup
SW = still water
CW = carbonated water
H
2
O = tap water
F = flavour

3 Description
Operator manual: Postmix tower
Ribbon
17
Cornelius Deutschland GmbH
Document no. TD0000000
Version: 19/10/2017, Index 3
3.3 Touchscreen/software
1. “BRANDS”
2. “FLAVOUR” (flavour shot)
3. “SODA” (carbonated water)
4. “POUR”
5. Cup sizes
1. PIN input
1. “VMC Settings” (virtual machine control settings)
2. “HMI Status” (user interface status)
3. “Software & UI Update”
(software & user interface update)
4. “Critica_Aws”
5. “Wi-Fi”
6. “Ethernet”
7. “Drink Counter”
8. “System Log”
1
34
2
5
Figure 5
Figure 6
2
1
3
4
5
6
7
8
Figure 7

3 Description
Operator manual: Postmix tower
Ribbon
18
Cornelius Deutschland GmbH
Document no. TD0000000
Version: 19/10/2017, Index 3
1. “Product Price”
2. “Enable/Disable Product”
3. “UI Template Scheduler”
4. “Date & Time Setting”
5. “Language”
6. “Machine Configuration”
7. “Disable Touch for Cleaning”
8. “Exit Maintenance Page”
9. “Reboot Machine Setting”
10. “User Management”
2
1
3
4
5
6
7
8
9
10
Figure 8