Costway FP10190 User manual

THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. PLEASE READ AND KEEP FOR FUTURE REFERENCE.
EN FR
USER'S MANUAL/MANUEL DE L'UTILISATEUR
FP10190/FP10191
ELECTRIC FIREPLACE / FOYER ÉLECTRIQUE

WARNING
IMPORTANT SAFETY INSTRUCTIONS
WARNING
Read and understand this entire owner's manual,
including all safety information before plugging in
or using this appliance. Failure to do so could result
in fire, electric shock, or serious personal injury.
These instructions should be carefully read before installation and
retained by the user. The booklet must be kept and delivered to the
new user in case of disposal of the heater. The Manufacturer
reserves the right to vary the features of the product without prior
notice. The technical data are indicative only.
1. THIS APPLIANCE IS HOT WHEN OPERATED AND CAN
CAUSE SEVERE BURNS IF TOUCHED.
2. Do not operate the appliance before reading and understanding
operating instructions. Failure to operate the appliance according to
operating instructions could cause fire or injury.
3. Keep combustible materials, such as furniture, pillows, bedding,
papers, clothes and curtains at least 3 feet (0.9 m) from the front
of this appliance and keep away from the sides and the rear.
WARNING: In order to avoid overheating, do not cover the heater.
The clearance may be inadequate when installed in a recreational
vehicle with the slide-out closed.
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4. Risk of burns. Power to the appliance should be turned off, and the
appliance should be allowed to cool before servicing. To disconnect
the appliance from the power supply, turn off the controls, and then
remove the plug from the outlet.
5. Do not install damaged, incomplete or substitute components.
6. Young children should be carefully supervised when they are in the
same room with the appliance. Toddlers, young children, and others
may be susceptible to accidental contact burns.
7. To prevent accidental swallowing, media bed kits should be kept
away from children and infants.
8. The remote control contains small batteries. Keep them away from
children. If swallowed, seek medical assistance immediately.
9. Do not install battery backwards, charge it, put it in fire or mix it
with used or other battery types-may explode or leak causing injury.
10. Ensure that you have incorporated adequate safety measures to
protect infants/toddlers from touching hot surfaces.
11. It is imperative that the control compartments, circulating blower
and its passageway in the appliance and are kept clean. The
appliance should be inspected before use and at least annually by a
qualified service person.
12. Under no circumstances should this appliance be modified.
13. Do not use this appliance if any part has been in contact with
water. Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system which has
been in contact with water.
14. Do not operate the appliance with the glass door removed,
cracked or broken. Replacement of the glass should be done by a
licensed or qualified service person.
15. Do not strike or slam shut the appliance's glass door.
16. Keep the packaging material out of reach of children and dispose
of the material in a safe manner. As with all plastic bags, these are
not toys and should be kept away from children and infants.
17. Servicing should be done only while the appliance is disconnected
from the power supply circuit.
18. Always unplug the appliance when not in use.
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03

17. Servicing should be done only while the appliance is disconnected
from the power supply circuit.
18. Always unplug the appliance when not in use.
19. Do not operate this appliance with a damaged cord or plug after
the appliance has been defective, dropped, or damaged in any
manner. Consult a qualified technician for examination, electrical or
mechanical adjustment, or repair.
20. Do not use the appliance outdoors.
21. Never place the appliance where it may fall into a bathtub or
other water container.
22. Do not run cord under carpeting. Do not cover the cord with
throw rugs, runners, etc. Arrange the cord away from high-traffic
areas to avoid a tripping hazard.
23. Connect to properly grounded outlets only.
24. Do not insert or allow foreign objects to enter any ventilation or
exhaust opening as this may cause an electric shock or fire, or
damage the appliance.
25. To prevent a possible fire, do not block air intakes or exhaust in
any manner. Do not use on soft surfaces, like a carpet, where
openings may become blocked.
26. Always plug appliances directly into a wall outlet/receptacle.
Never use an extension cord or relocatable power tap (outlet/power
strip).
SAVE THESE INSTRUCTIONS
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1.0 PACKING LIST
No.
1
2
3
Quantity
1
1
1
Description
Electric Fireplace
Installation and Operating Instructions
Remote Control (Battery included)
1
2 3
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05

FRONT HEAT VENTS
(DO NOT COVER)
AIR INLET
TOP
SIDE
1.1 DIMENSIONS
FP10190
FP10191
Model#
864/34
940/37
660.8/26.02
660.8/26.02
643/25.3
643/25.3
829/32.64
905/35.63
740/29.2
816/32.2
165/6.5
165/6.5
145/5.7
145/5.7
A
mm/inch
B
mm/inch
C
mm/inch
D
mm/inch
E
mm/inch
F
mm/inch
G
mm/inch
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06

Reference size of opening for Flush Mounted Installation:
NOTE: Please leave enough space to pace the power cord on the
right side of the fireplace.
FRONT
Fireplace
SIDE
FP10190
FP10191
Model#
836-854
915-930
646-654
646-654
25.43-25.74
25.43-25.74
6.9-7.9
6.9-7.9
175-200
175-200
32.91-33.62
36-36.6
A
mm
B
mm
C
mm
A
inch
B
inch
C
inch
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07

● LISTING APPROVALS
This appliance has been tested in accordance with the ETL
Standards for fixed and location-dedicated electric room appliances
in the United States and Canada. If you need assistance during
installation, please contact the after-sales service.
NOTE: This appliance must be electrically wired and grounded in
accordance with local or, in the absence of local, with National
Electric Code ANSI/NFPA 70-latest edition in the United States or
the Canadian Electric Code, ETL in Canada.
A. Prior to plugging your appliance into an electrical outlet, verify
that the house circuit breakers for the outlet are on.
B. The appliance may emit a slight, harmless odor when first
used. This odor is normal and caused by the initial heating of
internal appliance elements, and the odor will not occur
again.
CAUTION - Some parts of this product can become very
hot and cause burns. Particular attention has to be given
where children and vulnerable people are present.
Model Number
Description
Voltage
Watts
Amps
BTUs
FP10190 /FP10191
Recessed, or free standing appliance
120V AC
Max 1500W
12.5AMP
5100BTU
2.0 ELECTRICAL INSTALLATION NOTES
2.1 GENERAL INSTRUCTIONS
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RISK OF FIRE! THE POWER CORD MUST NOT BE PINCHED
AGAINST A SHARP EDGE. SECURE CORD TO AVOID
TRIPPING OR SNAGGING TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK OR PERSONAL INJURY.
DO NOT RUN CORD UNDER CARPETING. DO NOT COVER CORD
WITH THROW RUGS, RUNNERS, ETC.
ARRANGE THE CORD AWAY FROM HIGH-TRAFFIC AREAS TO AVOID A
TRIPPING HAZARD.
RISK OF FIRE. TO PREVENT A POSSIBLE FIRE, DO NOT BLOCK AIR
INTAKE OR EXHAUST IN ANY MANNER. DO NOT USE IT ON SOFT
SURFACES WHERE OPENINGS MAY BECOME BLOCKED.
RISK OF FIRE. DO NOT BLOW OR PLACE INSULATION AGAINST THE
APPLIANCE.
THIS ELECTRIC APPLIANCE IS TESTED AND LISTED FOR USE ONLY
WITH THE APPROVED OPTIONAL ACCESSORIES.USE OF OPTIONAL
ACCESSORIES NOT SPECIFICALLY TESTED FOR THIS ELECTRIC
APPLIANCE COULD VOID THE WARRANTY AND/OR RESULT IN A
SAFETY HAZARD.
IF THE INFORMATION IN THIS INSTRUCTION IS NOT FOLLOWED
EXACTLY, A FIRE MAY RESULT CAUSING PROPERTY DAMAGE,
PERSONAL INJURY OR DEATH. DO NOT STORE OR USE GASOLINE
OR OTHER FLAMMABLE VAPORS IN THE VICINITY OF THIS OR ANY
OTHER APPLIANCE.
THIS APPLIANCE IS HEAVY. IT IS HIGHLY RECOMMENDED THAT TWO
PEOPLE INSTALL THIS APPLIANCE.
HEATER VENTS ON THE ELECTRIC APPLIANCE CANNOT, IN ANY WAY,
BE COVERED, AS IT MAY CREATE A FIRE HAZARD.
C. If your appliance does not emit heat, consult the operation section
of this manual for further information.
D. Use with an ETL or UL certified surge protector.
EN
09

Follow all national and local electrical codes.
1.The heaters should be installed only using the mounting brackets
we provided if you want to mount them.
2. The heater must not be recessed in the ceiling. There must be
enough space around the top of the heater to ensure adequate
ventilation.
3. The heater should be at least 60cm/24 inches away from any
surrounding walls.
4. A distance of at least 90cm/36 inches should always be left in
front of the heaters to ensure safety.
5. The heater must be located neither directly below nor in front of a
socket-outlet.
6. The heater must be installed to prevent any control switches from
being touched by anyone who is in the shower or bath.
7. Make sure that there is no possibility of inflammable material,
combustible material or curtains coming into contact with the heater,
there is a risk of fire if this happens.
8. DO NOT LEAVE THE HEATER UNATTENDED DURING USE.
3.1 UNPACKING AND TESTING APPLIANCE WALL
Carefully remove the appliance from the box. Prior to installing the
appliance, test to make sure the appliance operates properly by
plugging the power supply cord into a conveniently located 120 Volt
grounded outlet.
3.0 INSTALLATION INSTRUCTIONS
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3.2 GROUNDING APPLIANCE
This appliance is for use on 120 Volts.
The cord has a plug as shown in (A).
An adapter as shown in (C) is
available for connecting three-blade
grounding type plugs to two-slot
receptacles. The green grounding lug
extending from the adapter must be
connected to a permanent ground
such as a properly grounded outlet
box. The adapter should not be used if
a three-slot grounded receptacle is
available.
To disconnect the appliance, turn off
the controls, then remove the plug
from the outlet.
3.3 ASSEMBLY
ALWAYS unplug this fireplace heater before assembly or
cleaning, or before relocating.
Failure to do so could result in electric shock, fire, or personal
injury.
KEEP drapery and other furnishings at least 3ft /0.9m from the
front and sides of the electric fireplace.
AFTER installation, ensure that there is ≥0.04sq.ft/0.004m²
ventilation area between inside and outside of fireplace mantel.
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11

Your new electric fireplace may be installed virtually anywhere in
your home. However, when choosing a location, ensure that the
general instructions are followed. For best results, install out of direct
sunlight. Power supply service must be either completed or placed
within the electric fireplace prior to finishing to avoid reconstruction.
When moving the insert into mantel, do not let bottom of insert
touch the mantel to avoid the scratch.
Once the appliance has been plugged into a grounded electrical
outlet, it is ready to operate.
The Main Power Button is located on the upper left of the fireplace as
illustrated. Press indicator to turn on the appliance, press the other
side to turn it off.
FRONT
HEAT VENTS
(DONT COVER)
AIR INLET
4.0 OPERATING INSTRUCTIONS
4.1 MAIN POWER BUTTON
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(Main Power Switch must be turned ON before using remote control.)
The touch display panel is shown on the upper right of the appliance.
◆Move the battery's transparent insulating piece away before using
remote control.
4.2 CONTROL PANEL /
REMOTE CONTROL OPERATION
COLOR A COLOR B
DIMMER
HEATER FLAME SPEED
POWER ON/OFF
TIMER
INSULATING
PIECE
REMOTE CONTROL
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Heater Vent
Remote
Receiver Control Panel
Air Inlet
Display Heater Flame
speed
Dimmer
Color B
Color A
Timer
Power
ON/OF
Control Panel
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Turn the appliance ON/OFF.
NOTE: Make sure the main switch fireplace is
turned on before operating.
Control Flame brightness.
5 Settings: ( L1-L2-L3-L4-L5 ) Flame dims from L1
to L5. L5 is the brightest setting.
NOTE: Long press the "DIMMER" button for 6
seconds, and the appliance will go into sleep
mode: all the lights are off, but the heating
function goes on.
Long-press for 6 seconds again, the appliance
will back to normal mode.
Control the Timer.
8 Settings: ( lh, 2h, 3h, 4h, 5h, 6h, 7h, 8h)
Press button until reach desired setting.
Control Flame speed.
5 Settings: ( U1-U2-U3-U4-U5 ) Flame speed
from U1 to U5. U5 is the fastest setting.
Control the Heater.
Press the button to initiate the heater.
(OFF) no heater or blower.
(-),heater blows warm air(750W)
(--),heater blows hot air(1500W)
NOTE: Heater functions cycle from (OFF) (-)(--)
Control the top decor light color.
4 Settings: 1-red, 2-yellow, 3-orange, 4-blue.
NOTE: When you press the button for 6 seconds
until you hear a beep, the indicator will show
digital "0", the flame color and brightness will be
changed automatically.
Control the top decor light color.
4 Settings: 1-red, 2-yellow, 3-red, 4-orange.
NOTE: When you press the button for 6 seconds
until you hear a beep, the indicator will show
digital "0", the flame color and brightness will be
changed automatically.
POWER
DIMMER
TIMER
FLAME
SPEED
HEATER
COLOR A
COLOR B
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WARNING: Do not move or remove the mesh trim panel, when the
appliance is plugged in and operating. This will cause the remote
control and touch panel to no longer function.
NOTICE: When the heater is first turned on, a slight odor may be
present. This is normal and should not occur again unless the heater
is not used for a long period of time.
NOTICE: To improve operation, aim the remote control at the front
of the fireplace. DO NOT press the buttons too quickly. Give the unit
time to respond to each command.
◆ Move the battery's transparent insulating piece away before using.
Battery must be recycled or disposed of
properly. Check with your Local Authority
for recycling advice in your area.
4.3 REMOVE CONTROL
Remote
(REAR VIEW)
Battery (CR 2025)
Battery Holder
EN
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Heater
doesn't turn
on with the
power switch.
Heater is on.
but no flame
or low flame
intensity.
1. Main Power
supply switch is off.
Turn the main power supply
switch to "ON" position.
2. Circuit breaker
has been tripped.
Too many appliances are on this
circuit. Make sure that the
electrical supply for this unit is
an independent circuit.
3. Heater is
unplugged from the
wall outlet.
Make sure the power cord is
plugged into a functioning and
properly grounded 15 Amp 120V
AC electrical outlet.
4. Power cord or
power plug are
damaged.
5. Power outlet for
power plug prong is
loose.
6. Loose wiring.
1. Heater switch is
on, but flame is
not on.
2. Flame adjusting
knob is at low
setting.
3. Loose wiring.
Contact a qualified electrician to
replace the power.
Check the power outlet and
replace it with a new one.
Contact a qualified electrician to
check all wiring for loose
connections.
Long-press the "DIMMER" button
for 6 seconds, the appliance will
go into sleep mode. All the lights
off, the heating function goes on.
Long-press for 6 seconds again,
the appliance will back to normal
mode.
Turn the knob to the maximum
setting.
Contact a qualified electrician to
check all wiring for loose
connections.
5.0 TROUBLE SHOOTING GUIDE
PROBLEM SOLUTION
EN
17

Flame are
frozen
Excessive
noise in the
lower portion
of the heater.
Heater system
doesn't come
on.
1. Flame element is
not attached to the
motor.
Contact us via Amazon
Message or e-mail us at: cs.
[e-mail]
2. Rotation motor is
defective.
Contact us via Amazon
Message or e-mail us at: cs.
[e-mail]
1. Flame element
isn't seated
properly
Contact us via Amazon
Message or e-mail us at: cs.
[e-mail]
2. Motor is
defective.
1. Heater power
switch is off.
2. Heater system is
overheated.
3. Loose wiring.
4. The air inlet or
air outlet is blocked
completely.
Contact us via Amazon
Message or e-mail us at: cs.
[e-mail]
Turn the heater power switch to
the "ON" position.
Maybe the heater is covered or
air inlet or air outlet is blocked;
remove the clothes or the
blockage and turn off the power
switch and unplug it. Wait 10
minutes, and then turn the
heater on again.
Check all wiring for loose
connections. Contact a qualified
electrician.
Leave adequate space around the
unit. Remove the blockage, on or
in front of the air outlet.
PROBLEM SOLUTION
EN
18

Fan runs but
no heat is
coming out.
2. Fan motor is
defective.
Contact us via Amazon
Message or e-mail us at: cs.
[e-mail]
Check the air inlet and outlet.
Turn off the power switch and
unplug it. Wait 10 minutes, and
then turn the heater on again.
3. Fan blower is
balanced badly.
Contact us via Amazon
Message or e-mail us at: cs.
[e-mail]
4. The "POWER" and
the "HEATER"
switches are not
turned on.
1. Loose wiring.
2. Bad heating
element.
3. Build up of dirt
on the fans
4. Heater fan is
defective.
Turn these two switches on.
Contact us via Amazon
Message or e-mail us at: cs.
[e-mail]
Contact us via Amazon
Message or e-mail us at: cs.
[e-mail]
Clean all fans
Contact us via Amazon
Message or e-mail us at: cs.
[e-mail]
PROBLEM SOLUTION
"HEATER"
switch has
been flipped
on, but there
is no airflow.
1. The heater system
is overheated.
Temperature limit
thermostat is cutoff.
EN
19

DISCONNECT POWER AND ALLOW HEATER TO COOL BEFORE
ATTEMPTING ANY MAINTENANCE OR CLEANING TO REDUCE THE
RISK OF FIRE, ELECTRIC SHOCK OR DAMAGE TO PERSON.
THE FIREPLACE SHOULD NOT BE OPERATED WITH AN ACCUMULATION OF
DUST OR DIRT ON OR IN THE UNIT, AS THIS CAN CAUSE A BUILD UP OF
There is an
odor coming
from the
heater.
2. Not pointing to
the right position. Aim the remote control at the
receiver.
Make sure the battery is
properly installed. Move the
battery's transparent insulating
piece away before using.
3. There is an
obstacle in front of
the machine.
Remove the obstacles. Items
between the remote control and
the remote-control receiver will
block the signal.
4. Press the remote
control buttons too
quickly.
The heater may emit a slight, harmless odor when first
used. This is a normal condition caused by initial
heating of the internal parts and will not occur again.
NOTE: For the most of functional problems, you can unplug the unit
wait for 10 minutes and plug it again, the machine will reset to the
initial status (product originals).
If the problem is still not solved, feel free to contact us via Amazon
Message or e-mail us at: [e-mail].
Don't press the remote-control
buttons too quickly. Give the unit
enough time to respond to your
commands.
PROBLEM SOLUTION
The remote
control does
not work.
1. The battery is not
properly installed.
6.0 MAINTENANCE
EN
20