Costway FP10185 User manual

THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. PLEASE READ AND KEEP FOR FUTURE REFERENCE.
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Electric Fireplace
FP10185
USER’S MANUAL
US office: Fontana UK office: Ipswich AU office: Truganina
DE office: Hamburg FR office: Saint Vigor d'Ymonville PL office: Gdańsk

IMPORTANT INSTRUCTIONS
AND OPERATING MANUAL
ELECTRIC FIREPLACE
FP10185
NO VENTING REQUIRED
WARNING
Read and understand this entire owner's
manual, including all safety information before
plugging in or using this appliance. Failure to do
so could result in fire, electric shock, or serious
personal injury.
CERTIFIED UNDER CANADIAN AND AMERICAN
NATIONAL STANDARDS: ETL
02

IMPORTANT SAFETY INSTRUCTIONS
WARNING
These instructions should be carefully read before
installation and retained by the user. The booklet must be
kept and delivered to the new user in case of disposal of the
heater. The Manufacturer reserves the right to vary the
features of the product without prior notice. The technical
data are indicative only.
1. THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE
SEVERE BURNS IF TOUCHED.
2. Do not operate the appliance before reading and understanding
operating instructions. Failure to operate the appliance according to
operating instructions could cause fire or injury.
3. Keep combustible materials, such as furniture, pillows, bedding,
papers, clothes and curtains at least 3 feet (0.9 m) from the front
of this appliance and keep away from the sides and the rear.
WARNING: In order to avoid overheating, do not cover the heater.
The clearance may be inadequate when installed in a Recreational
Vehicle with the slide-out closed.
4. Risk of burns. Power to the appliance should be turned off, and
the appliance allowed to cool before servicing. To disconnect power
to the appliance, turn controls to off, then remove plug from the
outlet.
5. Do not install damaged, incomplete or substitute components.
6. Young children should be carefully supervised when they are in
the same room as the appliance. Toddlers, young children, and
others may be susceptible to accidental contact burns.
7. To prevent accidental swallowing, media bed kits should be kept
away from children and infants.
8.Remote control contains small batteries. Keep away from
children. If swallowed, seek medical assistance immediately.
9. Do not install battery backwards, charge, put in fire or mix with
used or other battery types-may explode or leak causing injury.
10. Ensure that you have incorporated adequate safety measures
to protect infants/toddlers from touching hot surfaces.
11. It is imperative that the control compartments, circulating
blower and its passageway in the appliance and are kept clean. The
appliance should be inspected before use and at least annually by a
qualified service person.
12. Under no circumstances should this appliance be modified.
13. Do not use this appliance if any part has been in contact with
water. Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system which has
been in contact with water.
14. Do not operate the appliance with the glass door removed,
cracked or broken. Replacement of the glass should be done by a
licensed or qualified service person.
15. Do not strike or slam shut the appliance's glass door.
03 04

16. Keep the packaging material out of reach of children and dispose
of the material in a safe manner. As with all plastic bags, these are
not toys and should be kept away from children and infants.
17. Servicing should be done only while the appliance is disconnected
from the power supply circuit.
18. Always unplug the appliance when not in use.
19. Do not operate this appliance with a damaged cord or plug after
the appliance malfunctions, has been dropped or damaged in any
manner. Ask qualified technician for help.
20. Do not use the appliance outdoors.
21. Never place the appliance where it may fall into a bathtub or other
water container.
22. Do not run cord under carpeting. Do not cover cord with throw
rugs, runners, etc. Arrange cord away from cluttered area and where
it will not be tripped over.
23. Connect to properly grounded outlets only.
24. Do not insert or allow foreign objects to enter any ventilation or
exhaust opening as this may cause an electric shock or fire, or
damage the appliance.
25. To prevent a possible fire, do not block air intakes or exhaust in
any manner. Do not use on soft surfaces, like a carpet, where
openings may become blocked.
26. Always plug appliances directly into a wall outlet/receptacle.
Never use an extension cord or relocatable power tap (outlet/power
strip).
SAVE THESE INSTRUCTIONS
1.0 PACKING LIST
No.
1
2
3
Description
Electric Fireplace
Installation and Operating instructions
Remote Control(Battery included)
Quantity
1 pc
1 pc
1 pc
3
2
1
05 06

Model No.
Description
Voltage
Watts
Amps
BTUs
FP10185
Recessed, or free standing appliance
120VAC
Max 1500W
12.5AMP
5100BTU
This appliance has been tested in accordance with the ETL
Standards for fixed and location-dedicated electric room appliances
in the United States and Canada. If you need assistance during
installation, please ask qualified technician for help.
NOTE: This appliance must be electrically wired and grounded in
accordance with local or, in the absence of local, with National
Electric Code ANSI/NFPA 70-latest edition in the United States or
the Canadian Electric Code and ETL in Canada.
LISTING APPROVALS
499.5mm [19.67”]
465.8mm [18.34”]
455mm [17.91”]
14.4mm [0’6”]
445mm [17.52”]
471mm [18.54”]
165mm [6.5”]
1.1 DIMENSIONS
SIDE
TOP
FRONT
07 08

2.0 ELECTRICAL INSTALLATION NOTES
2.1 GENERAL INSTRUCTIONS
CAUTION - Some parts of this product can become very hot
and cause burns. Particular attention has to be given where
children and vulnerable people are present.
A.Prior to plugging your appliance into an electrical outlet, verify
that the house circuit breakers for the outlet are on.
B.The appliance may emit a slight, harmless odor when first used.
This odor is normal and caused by the initial heating of internal
appliance elements, and the odor will not occur again.
C.If your appliance does not emit heat, consult the operation
section of this manual for further information.
D.Use with an ETL or UL certified surge protector.
RISK OF FIRE! THE POWER CORD MUST NOT BE PINCHED
AGAINST A SHARP EDGE. SECURE CORD TO AVOID
TRIPPING OR SNAGGING TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK OR PERSONAL INJURY.
DO NOT RUN CORD UNDER CARPETING. DO NOT COVER
CORD WITH THROW RUGS, RUNNERS, ETC.
ARRANGE THE CORD AWAY FROM HIGH-TRAFFIC AREAS TO AVOID
A TRIPPING HAZARD.
RISK OF FIRE. TO PREVENT A POSSIBLE FIRE, DO NOT BLOCK AIR
INTAKE OR EXHAUST IN ANY MANNER. DO NOT USE IT ON SOFT
SURFACES WHERE OPENINGS MAY BECOME BLOCKED.
RISK OF FIRE. DO NOT BLOW OR PLACE INSULATION AGAINST
THE APPLIANCE.
THIS ELECTRIC APPLIANCE IS TESTED AND LISTED FOR USE ONLY
WITH THE APPROVED OPTIONAL ACCESSORIES. USE OF OPTIONAL
Follow all National and local electrical codes.
ACCESSORIES NOT SPECIFICALLY TESTED FOR THIS ELECTRIC
APPLIANCE COULD VOID THE WARRANTY AND/OR RESULT IN A
SAFETY HAZARD.IF THE INFORMATION IN THESE INSTRUCTIONS
IS NOT FOLLOWED EXACTLY, A FIRE MAY RESULT CAUSING
PROPERTY DAMAGE, PERSONAL INJURY OR DEATH. DO NOT STORE
OR USE GASOLINE OR OTHER FLAMMABLE VAPORS IN THE
VICINITY OF THIS OR ANY OTHER APPLIANCE.
THIS APPLIANCE IS HEAVY. IT IS HIGHLY RECOMMENDED THAT
TWO PEOPLE INSTALL THIS APPLIANCE.
HEATER VENTS ON THE ELECTRIC APPLIANCE CANNOT, IN ANY
WAY, BE COVERED. AS IT MAY CREATE A FIRE HAZARD.
1.The heaters should be installed only using the mounting brackets
we provided if you want to mount them.
2.The heater must not be recessed in the ceiling. There must be
enough space around the top of the heater to ensure adequate
ventilation.
3.The heater should be at least 60cm/24 inches away from any
surrounding walls.
4.A distance of at least 90cm/36 inches should always be left in
front of the heaters to ensure safety.
5.The heater must be located neither directly below nor in front of
a socket-outlet.
6.The heater must be installed to prevent any control switches
from being touched by anyone who is in the shower or bath.
7.Make sure that there is no possibility of inflammable material,
combustible material or curtains coming into contact with the
heater, there is a risk of fire if this happens.
8.DO NOT LEAVE THE HEATER UNATTENDED DURING USE.
09 10

3.0 INSTALLATION INSTRUCTIONS
3.1 UNPACKING AND TESTING APPLIANCE WALL
3.2 GROUNDING APPLIANCE
Carefully remove the appliance from the box. Prior to installing the
appliance, test to make sure the appliance operates properly by
plugging the power supply cord into a conveniently located 120
Volt grounded outlet.
This appliance is for use on 120
Volts. The cord has a plug as
shown in (A). An adapter as
shown in (C) is available for
connecting three-blade grounding
type plugs to two-slot
receptacles. The green grounding
lug extending from the adapter
must be connected to a
permanent ground such as a
properly grounded outlet box. The
adapter should not be used if a
three-slot grounded receptacle is
available.
To disconnect the appliance, turn
off the controls, then remove the
plug from the outlet.
GROUNDING METHODS
NOT ALL OWED IN CANADA
METAL SCREW
COVER OF
GROUNDED
OUTLET BOX
GROUNDING PIN
ADAPTER
GROUNDING
MEANS
(A) (B)
(C)
3.3 ASSEMBLY
ALWAYS unplug this fireplace heater before assembly
or cleaning, or before relocating.Failure to do so
could result in electric shock, fire, or personal injury.
KEEP drapery and other furnishings at least 3ft /0.9m from the
front and sides of the electric fireplace.
AFTER installation, ensure that there is ≥0.004 m2ventilation
area between inside and outside of fireplace mantel.
Your new electric fireplace may be installed virtually anywhere in
your home. However, when choosing allocation ensure that the
general instructions are followed. For best results, install out of
direct sunlight. Power supply service must be either completed or
placed within the electric fireplace prior to finishing to avoid
reconstruction. When moving the insert into mantel. Do not let
bottom of insert touch the mantel to avoid the scratch.
You can use below
screws to secure the
heater to the mantel.
Note: 4 screws are in
the package together
with wood shelf.
DX4
ST4.2X12 SCREW
11 12

4.1 MAIN POWER BUTTON
4.2 CONTROL PANEL/REMOTE CONTROL OPERATION
The Main Power Button is local on the upper right of the fireplace
as appliance, press indicator to turn on the appliance, and press
the other side to turn it off.
Note: Make sure the Main Power Switch is turned on before
operating.
Once the appliance has been plugged into a grounded electrical
outlet, it is ready to operate.
(Main Power Switch must be turned ON before using the remote
control.) The touch display panel is shown on the bottom right of
the front of the appliance.
Move the battery's transparent insulating piece away before
using the remote control
4.0 OPERATING INSTRUCTIONS
MAIN POWER BUTTON
Power ON/OFF
Flame Increase Button
Heater Power
Heater I Button Heater II Button
Flame Power Switch
Flame Decrease Button
Heater I
Heater II
Flame Increase
Power
ON/OFF
Flame Decrease Heater Power
13 14

WARNING: Do not move or remove the mesh trim panel, when
the appliance is plugged in and operating. This will cause the
remote control and touch panel to no longer function.
NOTICE: When the heater is turned on for the first time, a slight
odor may be present. This is normal and should not occur again
unless the heater is not used for a long period of time.
NOTICE: To improve the heater's performance, aim the remote
control at the front of the fireplace. DO NOT press the buttons too
quickly. Give the unit enough time to respond to each command.
POWER
Flame Increase (+)
Flame Decrease (-)
Heater Power
Heater I
Heater II
Turn the appliance ON/OFF.
NOTE: Make sure the main switch
fireplace is turned on before operating.
Control Flame brightness.
7 Settings: Press the flame brightness
increase“+”Button or the flame
brightness decrease“-”Button to adjust
to your desired brightness.
Control the Heater ON/OFF.
Press the“HEATER POWER" Switch to on
or off the unit heater.
Control the Heater.
Press button to initiate the heater.
(OFF) no heater or blower.
“I ", heater blows warm air(750W)
" I", heater blows hot air(1500W)
NOTE: Heater functions cycle
from(OFF)( I )( II )
4.3 REMOTE CONTROL
Move the battery's transparent insulating piece away before
using.
Battery must be recycled or
disposed of properly. Check
with your Local Authority
for recycling advice in your
area.
5.0 TROUBLE SHOOTING GUIDE
PROBLEM SOLUTION
Heater doesn't
turn on with
the power
switch.
1. Main Power supply
switch is off. Turn the main power supply switch to “ON”
position.
2. Circuit breaker has
been tripped.
Too many appliances
are on this circuit.Be
sure that the electrical
supply for this unit is
an independent circuit.
3. Heater is unplugged
from the wall outlet.
Make sure the power
cord is plugged into a
functioning and
properly grounded 15
Amp 120V AC
electrical outlet.
15 16

PROBLEM SOLUTION
Heater doesn't
turn on with
the power
switch.
Heater is on,
but no flame
or low flame
intensity
4. Power cord or
power plug are
damaged.
Contact a qualified
electrician to replace
power cord.
5. Power outlet for
power plug prong is
loose.
Check the power
outlet and replace it
with a new one.
6. Loose wiring.
1. Heater switches is
on, but Flame is not
on.
Check all wiring for
loose connections.
Contact a qualified
electrician.
2. Flame Adjusting
knob is at low setting. Turn the knob to the maximum setting.
3. Loose wiring. Check all wiring for
loose connections.
Contact a qualified
electrician.
Long-press the
"DIMMER" button for
6 seconds, the
appliance will go into
sleep mode. All the
lights off, the heating
function goes on.
Long-press for 6
seconds again, the
appliance will back to
normal mode.
PROBLEM SOLUTION
Flame are
frozen
Excessive noise
in the lower
portion of the
heater.
Heater system
doesn't come
on.
1. Flame element is
not attached to the
motor.
Ask qualified
technician for help.
2. Rotation motor is
defective. Ask qualified technician for help.
1. Flame element isn't
seated properly
1. Heater power switch
is off.
2. Heater system is
overheated.
3. Loose wiring.
Ask qualified
technician for help.
4. The air inlet or air
outlet is blocked
completely.
Leave adequate space
around the unit.
Remove the blockage,
on or in front of the
air outlet.
Check all wiring for
loose connections.
Contact a qualified
electrician.
Maybe the heater is
covered or air inlet or
air outlet is blocked;
remove the clothes or
the blockage and turn
off the power switch
and unplug it. Wait 10
minutes, and then
turn the heater on
again.
Turn the heater power
switch to the "ON"
position.
2. Motor is defective. Ask qualified
technician for help.
17 18

PROBLEM SOLUTION
‘HEAT’ switch
has been
flipped on, but
there is no
airflow.
Fan runs but
no heat is
coming out.
1. The heater system
is overheated.
Temperature Limit
thermostat is cutoff.
Check the air inlet and
outlet. Turn off the
power switch and
unplug it. Wait 10
minutes, and then turn
the heater on again.
2. Fan motor is
defective. Ask qualified technician for help.
3. Fan blower is
balanced badly.
4. The "POWER" and
the "HEAT" switches
are not turned on.
Ask qualified
technician for help.
3. Build up of dirt on
the fans clean all fans
1. Loose wiring. Ask qualified
technician for help.
2. Bad heating
element. Ask qualified technician for help.
4. Heater fan is
defective.
Ask qualified
technician for help.
Turn these two
switches on.
PROBLEM SOLUTION
The remote
control does
not work.
There is an
odor coming
from the
heater.
NOTE: For the most of functional problems, you can unplug the
unit wait for 10 minutes and plug it again, the machine will
reset to the initial status (product originals).
If the problem is still not solved, ask qualified technician for
help.
1. The battery is
not properly
installed.
Make sure the battery is
properly installed. Move
the battery's transparent
insulating piece away
before using.
2. Not pointing to
the right position. Aim the remote control at the receiver.
3. There is an
obstacle in front
of the machine.
4. Press the remote
control buttons too
quickly.
Remove the obstacles.
Items between the remote
control and the
remote-control receiver
will block the signal.
The heater may emit a slight, harmless odor
when first used. This is a normal condition
caused by initial heating of the internal parts
and will not occur again.
Don't press the
remote-control buttons
too quickly. Give the unit
enough time to respond to
your commands.
19 20

6.1 PARTIALLY REFLECTIVE GLASS CLEANING
DISCONNECT POWER AND ALLOW HEATER TO COOL
BEFORE ATTEMPTING ANY MAINTENANCE OR CLEANING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR
DAMAGE TO PERSON.
THE FIREPLACE SHOULD NOT BE OPERATED WITH AN
ACCUMULATION OF DUST OR DIRT ON OR IN THE UNIT, AS THIS
CAN CAUSE A BUILD UP OF HEAT AND SUBSEQUENT EVENTUAL
DAMAGE. FOR THIS REASON THE HEATER MUST BE INSPECTED
REGULARLY, DEPENDING ON CONDITIONS AND AT LEAST AT
YEARLY INTERVALS.
The partially reflective glass is cleaned in the factory during the
assembly operation. During shipment, installation, handling,
etc., the partially reflective glass may collect dust particles;
these can be removed by dusting lightly with a clean dry cloth.
To remove fingerprints or other marks, the partially reflective
glass can be cleaned with a damp cloth. The partially reflective
glass should be completely dried with a lint-free cloth to prevent
water spots. To prevent scratching, do not use abrasive cleaners.
6.0 MAINTENANCE
L
N
E
Power
supply
lamp PCB
for log
lamp PCB
for flame
SYNCHRONIZED MOTOR
Fan-Motor
Heater Element
Temperature Limit
Thermostat (With PTC)
POWER Switch HEATER
Switch
Adjustment
Voltage
Ouput PCB Adjustable
Resistor
N1 N L L1
6.2 SCHEMATIC DIAGRAM
21 22