
15
Service Manual
14 VNUS Radio Frequency Generator
Error Codes
If an error occurs, the RF Generator displays an error code. An error will be one of two types:
unrecoverable or recoverable:
• Unrecoverable errors halt the RF Generator and require the operator to reset the RF Generator’s AC
Power to continue. If an unrecoverable error occurs, turn off the unit, wait a few seconds, and then
turn on the unit. If the problem persists, contact VNUS Customer Service or a local distributor.
• Recoverable errors require the operator to respond to an error message or make a clinical decision.
Table 9: Error codes
Error Code Description Corrective Action
Error 1 Unexpected state. Turn o the unit, wait a few seconds, and then turn on the unit.
Error 2 Unexpected event. Turn o the unit, wait a few seconds, and then turn on the unit.
Error 3 A parameter value was incorrect. Turn o the unit, wait a few seconds, and then turn on the unit.
Error 4 A queue overowed. Turn o the unit, wait a few seconds, and then turn on the unit.
Error 5 Unit not responding. Turn o the unit, wait a few seconds, and then turn on the unit.
Error 6 Software version incorrect. Turn o the unit, wait a few seconds, and then turn on the unit.
Error 7 Memory corruption detected. Turn o the unit, wait a few seconds, and then turn on the unit.
Error 8 Resource conict. Turn o the unit, wait a few seconds, and then turn on the unit.
Error 21 RAM failure. Turn o the unit, wait a few seconds, and then turn on the unit.
Error 22 UIC ROM failure. Turn o the unit, wait a few seconds, and then turn on the unit.
Error 23 UIC watchdog failure. Turn o the unit, wait a few seconds, and then turn on the unit.
Error 24 Operator-stored settings invalid.
Default settings restored. The operator should review the default RF Generator settings and
make changes as desired.
Error 25 The inserted Multimedia Card (MMC)
does not contain valid information or
is missing les.
Turn o the unit, wait a few seconds, and then turn on the unit. If
the error persists, try a dierent MMC.
Error 26
The inserted Multimedia Card (MMC)
cannot upgrade this RF Generator
because its serial number does not
match.
Turn o the unit, wait a few seconds, and then turn on the unit. If
the error persists, try a dierent MMC.
Error 27 The Multimedia Card (MMC) software
update failed. The RF Generator needs repair. ContactVNUS Customer Service or
a local distributor.
Error 28 The inserted Multimedia Card (MMC)
is not correctly formatted or is an
invalid type. Data logging will be disabled. No user action required.
Error Code Description Corrective Action
Error29 The RF Generator is unable to write
data to the Multimedia Card (MMC). Data logging will be disabled. No user action required.
Error 30 The inserted Multimedia Card (MMC)
is full and no more data can be
stored on it. Data logging will be disabled. No user action required.
Error 31 The real-time clock stopped and has
been restarted. The operator should set the date and time. See the“RFG Setup
Mode”section in the Operator’s Manual for instructions.
Error 32 The inserted MMC card is not
formatted. Replace the MMC card.
Error 33 An Update Card was inserted after
the unit was turned on. To log data, insert a new card.To perform a software update, turn
o the unit, wait a few seconds, and then turn on the unit.
Error 34 A UIC SoftwareTask did not check in
with theTask Monitor. Turn o the unit, wait a few seconds, and then turn on the unit.
Error 35 The RFG2 has experienced more than
ve resets in one minute. Turn o the unit, wait a few seconds, and then turn on the unit.
Error 36 A Software Stack became corrupt. Turn o the unit, wait a few seconds, and then turn on the unit.
Error 37 The temperature of the RFG2 is above
the specied operating temperature. Allow the RFG2 to cool down before use.
Error 38 The temperature of the RFG2 is below
the specied operating temperature. Allow the RFG2 to warm up before use.
Error39-
Error 485 Turn o the unit, wait a few seconds, and then turn on the unit.
If the error persists, contact VNUS Customer Service.