Cozzia CZ-420 User manual

Instruction Manual CZ-420

1
Table of Contents
Thank you for purchasing the CZ-420 Relaxer Massage Chair.
Before using your massage chair, please read the contents of this instruction
manual and refer to it when needed.
Relaxer Features .............................................................. 2
Safety Precautions ........................................................... 3-4
Chair Components ........................................................... 5-6
Chair Installation & Moving .............................................. 7-9
Grounding Instructions .................................................... 10
Chair Specifications ......................................................... 11
Operation Guide .............................................................. 12-16
Troubleshooting & Product Maintenance ........................ 17
Warnings ......................................................................... 18
Consumer Warranty ........................................................ 18-20
Warranty Card (Attachment)

2
Relaxer Features
01
Cozzia CZ-420 Relaxer Massage Chair
The Relaxer Massage Chair is controlled by a microcomputer that performs a variety
of intelligent massage techniques and combinations that are designed to soothe sore
muscles, alleviate stress and fatigue, increase metabolism and energy, and improve
blood circulation.
Therapeutic massage includes: kneading, tapping, rolling, dual-action and vibration
techniques.
● Auto-scanning automatically or manually customizes a personal massage
specifically for each user.
● Invigorating air pressure system in seat and footrest.
● Six pre-programmed massage sessions with customizable strength, speed and
intensity.
● Three partial massage modes in neck/shoulder, back/lumbar and seat/calves.
● Ability to manually program any combination of massage techniques and to
adjust rollers to desired location for kneading and tapping techniques.
● Adjustable speed, strength, mode, direction and shoulder width.
● One-touch power recline (back and legs move separately).
● Fifteen-minute program duration with automatic shut-off.
● User-friendly LED remote controller.
● Ergonomically designed for optimum comfort.

3
Safety Precautions
02
When using the massage chair, basic precautions should always be followed to
reduce the risk of electric shock, burns, fire or injury to persons. Please read the
following precautions before using the massage chair.
*
Make sure the power plug is securely inserted into a proper electrical outlet to
reduce the risk of short-circuit and fire.
*
Always unplug the massage chair from the electrical outlet immediately after
using and before cleaning.
*
DO NOT use the massage chair in areas where the humidity is high such as a
sauna or steam room.
*
DO NOT use the massage chair outdoors and avoid areas with direct sunlight.
*
If the electricity is off, turn the power switch to the OFF position and unplug the
massage chair from the electrical outlet to prevent any damages to your chair
when the electricity comes back on.
*
Never plug/unplug the power cord plug socket with wet hands.
*
Close and continuous supervision is necessary when the massage chair is used
by, on or near children or disabled persons.
*
No more than one person should use the massage chair at a time.
*
The massage chair is intended for use as described in the Instruction Manual.
Do not use any attachments other than those recommended by COZZIA.
*
DO NOT attempt to stand or sit on the backrest, armrest or footrest in order to
prevent accident, injury or damage to the chair.
*
Avoid falling asleep while using the massage chair.
*
Always keep the massage chair clean and never insert any objects into or
around the gaps of the massage chair.
*
DO NOT move the massage chair by pulling on the power supply cord.
*
Make sure there are no children, pets or other obstacles behind or underneath
the massage chair.
*
If you find any rips or tears in the fabric of the massage chair contact the
COZZIA service department.

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*
This massage chair is designed for household use and should not be used in
non-residential settings.
*
Please consult your doctor if you are in doubt as to whether or not you should
use this massage chair.
*
Please consult a doctor before using the massage chair if you are pregnant,
undergoing any medical treatment, using a medical electronic device such as a
pacemaker, or are experiencing any of the following: Malignant tumor, heart
disease, back pain, abnormal or curved back bone, osteoporosis, or acute illness.
*
If you experience pain while using the massage chair, stop using the chair
immediately and consult your doctor.
*
Never use a massage function on swollen or inflamed parts of the body.
*
DO NOT use the massage chair for more than 30 minutes at a time.
*
DO NOT use the massage chair where aerosol (spray) products are being used
or where oxygen is being administered.
*
This massage chair is a non-professional product designed to provide a comfortable
massage and should not be substituted for appropriate medical treatment.

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Chair Components
03
Pillow Pad
Backrest Pad
Side Panel
Controller Pocket
Backrest
Armrest
Seat Pad
Footrest
Wheels
Spare Pad
Remote Controller

6
MASSAGING POSITION
Roller
Vibration
Air Bag

7
Chair Installation & Moving
04
Step 1:
When setting up the chair, make sure there is at least two feet of space behind the
backrest and two feet of space in front of the footrest.
Step 2:
Unfold the backrest until you hear a “click” sound.
Note: To refold the backrest, press the “stopper” as demonstrated in PIC 2
at least 2 ft.at least 2 ft.
PIC 1
PIC 2
press down

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Step 4: (optional)
Remove the spare pad located in the backrest cover for a deeper massage.
Step 3:
Attach the backrest pad and the pillow pad with the zipper.
PIC 3

9
Wheels
Moving the chair
Wheels
1. Restore the footrest to its original position.
2. Recline the chair to tilt approximately 45 degrees. Move the chair using the
wheels as the fulcrum.
Note:
1) Always return the footrest to its original length and restore it to its original position before
moving the chair. Otherwise, injury during movement may result.
2) Do not move the chair while a person is seated on it.
3) Place a mat on the floor and gently roll the chair over it to avoid damaging the floor.

10
Grounding Instructions
05
Fully insert the plug into an appropriate outlet.
An improper equipment-grounding conductor may result in electric shock. Contact
a qualified electrician if you are not sure that the product is properly grounded. Do
not modify the plug that is included with the massage chair. If the plug does not fit
the outlet, contact a qualified electrician to install an outlet to fit the massage chair
plug.

11
Chair Specifications
06
Model No.
Rated Voltage
Rated Frequency
Rated Power Consumption
Timer
Max Time Rate
Dimensions(LxWxH)
CZ-420
120V AC
60Hz
130W
15 minutes
60 minutes
Shipping dimensions: 47.5" x 31" x 33"
Reclined dimension: 73" x 29.5" x 29.5"
Upright dimension: 51" x 29.5" x 47"
Gross weight: 220 Ibs
Net weight: 185 Ibs
Controller wire: 1.15 m
Power supply wire: 2.2 m
Temperature: 10°~40°
Humidity: 30-85 RH
Temperature: 20°~60°
Humidity: 30-85 RH
Weight
Length of Wire
Usage Condition
Storage Condition
Description Specifications

12
Operation Guide
07

13
Insert the power cord plug into an electrical outlet.
Turn the power switch to the “l” position for idle mode.
ON/OFF function is available in idle mode.
ON/OFF
Press this button to automatically recline the backrest and to automatically
elevate the footrest to a specified position. When the chair has stopped
moving, any massage function button may be pressed.
Press the ON/OFF button again to stop all massage functions and to
return the massage rollers to their original position.
RECLINE/RESTORE
RAISE/RESTORE
DEMO
Press this button for a brief demonstration of the features of the Relaxer
Massage Chair.
Angle Adjustment Control Button for Backrest.
Press this button once to adjust the backrest to a comfortable position.
Press the button again to confirm the position.
Angle Adjustment Control Button for Footrest.
Press this button once to adjust the footrest to a comfortable position.
Press the button again to confirm the position.
AUTO PROGRAM
Six pre-programmed massage sessions are activated by pressing the
following buttons: HEALTH CARE, FULL BODY RELAX, THERAPY,
NECK/SHOULDER, BACK/LUMBAR, SEAT/CALVES.

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KNEADING
KNEADING
&TAPPING
TAPPING
KNEADING & TAPPING
KNEADING
TAPPING
ROLLING
ROLLING
Kneading & Tapping Function Start/Stop Control Button
Press this button once to activate the kneading and tapping massage
function for a full back massage.
Press the button again to stop the kneading and tapping massage function.
Press the FAST/SLOW button to adjust the speed of the massage while
the kneading and tapping function is activated.
Kneading Function Start/Stop Control Button
Press this button once to activate the kneading massage function for a
full back massage.
Press the button again to stop the kneading massage function.
Press the FAST/SLOW button to adjust the kneading speed while the
kneading function is activated.
Tapping Function Start/Stop Control Button – 3 levels of width (narrow,
medium, wide)
Press this button once to activate the tapping massage function for a full
back massage at medium width and speed.
Press the button again to stop the tapping massage function.
Press the WIDTH button and the SPEED button to adjust the tapping
width and speed while the tapping function is activated.
Rolling Function Start/Stop Control Button – 3 levels of width (narrow,
medium, wide)
Press this button once to activate the rolling massage function for a full
back massage at medium width.
Press the button again to stop the rolling massage function.
Press the WIDTH button to adjust the rolling width while the rolling
function is activated.
Note: kneading, tapping, kneading & tapping, and rolling functions cannot be combined.
Manual Back Massage Programming

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UPWARD
DOWNWARD
SPOT
PARTIAL
UPWARD/DOWNWARD
PARTIAL
SPOT
Position Adjustment Buttons for Spot or Partial Massage
When the spot or partial massage functions are activated, these buttons
move the massage rollers up or down.
Release the button when the desired position is achieved.
Partial Back Massage
Press this button to select a partial massage for any part of the back.
Press this button once to activate the massage rollers. The massage rollers
perform a partial massage with an 8 cm (3.1") range of movement.
Press the button again to stop the partial massage function and to resume the
full back massage function.
Spot Back Massage
Press this button to select a spot massage for any part of the back.
Press this button once to activate the massage rollers.
Press the button again to stop the spot massage function and to resume the
full back massage function.
Note: The spot massage is not operable when the rolling function is activated.
NARROW MEDIUM WIDE
WIDTH
Width Adjustment Buttons for Tapping & Rolling Functions
When the tapping and rolling functions are activated, these three buttons
adjust the width of movement to narrow, medium or wide.
FAST SLOW
FAST/SLOW
Kneading & Tapping Speed Adjustment Buttons
Press these buttons to toggle between fast and slow kneading and tapping
massage functions.
Setting Spot or Localized Back Massage

16
AIR SQUEEZING
AIR SQUEEZING
AIR SQUEEZING (SEAT)
AIR SQUEEZING (CALVES)
VIBRATING
VIBRATING (SEAT)
Seat Vibration Control Button
Press this button to activate the seat vibration function.
Press the button again to stop the seat vibration function.
Seat Air Squeeze Control Button
Press this button to activate the seat air squeeze function.
Press the button again to stop the seat air squeeze function.
Calves Air Squeeze Control Button
Press this button to activate the calves air squeeze function.
Press the button again to stop the calves air squeeze function.
Setting Air Squeeze
Setting Vibration
STRONG
WEAK
INTENSITY (SEAT & CALVES)
Press these buttons to increase or decrease the intensity of the seat
and calves air massage function.
These control buttons will not function in auto massage mode.

18
09
* Do not use water and other cleaning detergents on the massage chair.
* Do not stack, stab, slit or harshly pull on the surface of the massage chair.
* Gently press the buttons during operation and avoid hitting the buttons with
hard objects.
* Pull out the power supply plug after each use.
* Do not use the massage chair for more than 30 minutes at a time.
Warnings
10 COZZIA CONSUMER WARRANTY
COZZIA products have the following warranty: COZZIA’s massage chairs,
motion upholstery and home theater massage seating provide a one year in-home
service warranty and a two-year parts warranty. COZZIA customer service will not
issue Return Material Authorizations (RMAs) for products. COZZIA products will be
either repaired by the consumer or by an in-home technician. COZZIA will not issue
Return Material Authorizations (RMAs) for buyer’s remorse.
SERVICE AND TECHNICAL SUPPORT
Consumers may contact COZZIA’s customer service department at 1-866-599-7788
between 8:30 am and 6:00 pm EST, Monday through Friday for warranty or service
issues.
Consumers are required to provide the unit serial number and dated proof of
purchase (sales receipt) when they contact the COZZIA service department
regarding a repair.
A COZZIA customer service representative will attend to most consumer inquiries, but
in some cases a technical service specialist will provide advanced support.
Non-warranty repair is provided on a "per incident" basis. COZZIA customer service
will verify that the unit has failed and provide instructions for repairing a unit. All

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● Floor Models and Demonstration Units have a prorated warranty period
that begins the day the model is placed on the floor and connected to an
electrical outlet by the retail partner. Proof of purchase is required in order
to obtain warranty service and parts. Non-warranty parts and service are
available at a “per incident” charge.
●
Warranty Coverage Period - Warranty coverage starts at the time that the
consumer PURCHASES their chair. Proof of purchase is required for all
warranty repairs. The warranty time period is measured by continuous
calendar days based on a seven-day week.
●
Field Service – COZZIA customer service department will diagnose and
schedule an authorized service provider to repair the chair in the
consumer's residence.
● Parts - All parts deemed necessary for repairs will be shipped to the
consumer at no charge by the COZZIA service department.
applicable repairs, parts, shipping, handling, local tax and a "per incident" fee will be
charged for non-warranty repairs and support calls.
Proof of purchase (original receipt) is required for all warranty repairs or service.
PRODUCT REPAIRS
Many COZZIA product repairs may be performed by the consumer in their own
home with parts and instructions supplied by COZZIA such as remote controller
replacements that don’t require a technician.
Canadian consumers may contact COZZIA's customer service department at
1-866-599-7788 between 8:30 am and 6:00 pm EST, Monday through Friday for
warranty or service issues.
CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS
● Warranties are only valid in the 48 contiguous United States and Canada
and are contingent upon the consumer operating the chair according to the
corresponding instruction manual.
● The warranty only applies to COZZIA products and does not include any
accessories or enhancements.