CPAP SoClean 2 User manual

SoClean 2 CPAP Cleaner and Sanitizer FAQs
1. Will the SoClean work with my CPAP machine?
The SoClean will work with most CPAP machines.
2. Will the SoClean work with my CPAP mask?
The SoClean will work with most CPAP masks. There are a few full size masks that
will not fit in the SoClean. If you have any questions you can call us.
3. Are there supplies that have to be changed with SoClean?
Yes, every six months of normal use, the filter and check valve need to be
changed. The filter and check valve come together in a kit
4. Will the SoClean work with my CPAP mask?
The SoClean will work with most CPAP masks. There are a few full size masks that
will not fit in the SoClean. If you have any questions you can call us.
5. What is the difference between SoClean and SoClean 2 Go?
The Soclean 2 is for home use and the SoClean 2 Go is for travel use.
6. Will the SoClean work with my CPAP mask?
The SoClean will work with most CPAP masks. There are a few full size masks that
will not fit in the SoClean. If you have any questions you can call us.
SoClean CPAP Cleaner and Sanitizer
1. Can I keep the SoClean permanently attached to my CPAP machine, or should
I detach the SoClean each night and then plug in my CPAP hose?
You should not have to disconnect anything – that is the wonderful thing about
the SoClean. Once you have it set up, you can leave it until you have to replace

your CPAP hose. In some cases when used with a heated hose adapter, you may
have to disconnect the water chamber to fill with water.
2. Can I position the SoClean on a shelf below my CPAP machine, or does it need
to be level with my CPAP?
Preferably the SoClean cleaner and sanitizer should be level with your CPAP so the
flow is easier, but you can put it on a shelf below your CPAP. You will have enough
hose length. If you do put it below your CPAP unit, we ask that you periodically
look at the check valve assembly to make sure there is no water in the clear tube,
as this can harm you SoClean unit. If you do see water, you should replace the
check valve assembly.
3. Can I insert the small tube under water during cleaning? Or is the reservoir
supposed to be dry during cleaning?
If you have water in your reservoir, the tube needs to be submerged in order to
get the activated oxygen to clean the water. However, you can also run the
SoClean without water in the reservoir.
4. Does the small hose that goes into my water chamber affect my CPAP air
pressure or act like a leak?
The small hose would have a minimal effect (if any) on your CPAP machine air
pressure. In rare cases, if you have a BiPAP or APAP machine, a heated hose
adapter may be required to ensure proper pressure. The small hose does not act
like a leak.
5. Can I position the SoClean on a shelf below my CPAP machine, or does it need
to be level with my CPAP?
Preferably the SoClean cleaner and sanitizer should be level with your CPAP so the
flow is easier, but you can put it on a shelf below your CPAP. You will have enough
hose length. If you do put it below your CPAP unit, we ask that you periodically
look at the check valve assembly to make sure there is no water in the clear tube,
as this can harm you SoClean unit. If you do see water, you should replace the
check valve assembly.

6. How long will the SoClean machine last?
We warranty the SoClean for one year. However, in our testing we simulated
running the machine for over 5 years and experienced no issues.
7. Do I need to replace any SoClean parts?
Yes. Once every six months or so (depending on run times), the check valve and
the filter need to be replaced. These items are sold together in a kit; the machine
is programmed to tell you when these are needed.
8. Can I use the SoClean CPAP Cleaner and Sanitizer with two CPAP machines?
The SoClean is designed to stay connected to one CPAP machine. You can clean
two CPAP machines; however, you will need to disconnect and reconnect your
CPAP equipment. This would be extremely cumbersome and not recommended.
9. Can I use the SoClean to sanitize anything other than my CPAP equipment?
No. Only the CPAP mask with the head gear should be placed into the chamber of
the SoClean.
10. When using SoClean, how often should I replace my CPAP equipment?
The SoClean Automated Sanitizing Machine is designed to keep your CPAP
equipment free from contaminants. The SoClean is not designed to extend the life
of your CPAP equipment or accessories.NOTE: SoClean recommends that CPAP
patients adhere closely to the recommended replacement schedule of their CPAP
equipment as set forth by their doctor, insurance company, and DME. Deviating
from the recommended replacement schedule of a patients CPAP equipment can
and will cause problems with a patient benefiting from effective, compliant CPAP
therapy.

SoClean — How to Use
1. When and why do you need the neutralizing pre-wash?
The neutralizing pre-wash is intended to use prior to the first use of your SoClean
or when introducing new equipment to your CPAP cleaning system to wash your
CPAP mask, hose and reservoir. The pre-wash is a fragrance-free hypoallergenic
cleaning solution. The pre-wash neutralizes any pre-existing odors from
detergents, and removes any residue from the manufacturing process.
2. How do I use the pre-wash?
The neutralizing pre-wash we send is just fragrance-free dish soap. You should use
the pre-wash in the same way that you would use dish soap to wash your CPAP
reservoir, hose and mask.
3. Will the SoClean CPAP cleaner and sanitizer work with my heated humidifier?
Yes, there should be no problem with a heated humidifier, which is standard on
most CPAP machines.
4. Can I still use the SoClean if I do not use a humidifier?
Yes, the SoClean works with or without out a humidifier. If you do not use a
humidifier, the SoClean will sanitize the CPAP hose, mask, and headgear.
5. Should I use distilled water to clean my CPAP equipment, as my CPAP
manufacturer suggests? Or can I use tap water?
Distilled water should be used to clean your CPAP, as there are sediment and
minerals in the tap water.
6. Will the SoClean work with my heated hose?
Yes, but you will need a heated hose adapter.

7. How long does the SoClean need to run?
We recommend you run the SoClean CPAP cleaner and sanitizer between 5-10
minutes each day. It comes preset at 7 minutes. If you are running your CPAP
machine dry (with no water in the humidifier or no humidifier), then you can cut
the time down to between 3-5 minutes. If you are experiencing the smell of
oxidation, you may increase cleaning time to 12 minutes for a few weeks.
8. What size mask fits in the SoClean?
The SoClean chamber has a 5” X 5” opening and is 7” deep. Any CPAP mask under
that size will fit.
9. Can I stop washing my CPAP equipment if I am using the SoClean?
Your CPAP equipment is completely sanitized every time you use the SoClean.
However, the SoClean will not remove facial oils or dust or other foreign
materials. You should hand wash your CPAP equipment with the pre-wash
solutions every 5-6 weeks.
10. Does the SoClean get rid of facial oils on my mask?
The SoClean will inhibit facial oil build-up, but it will not remove the oils. Although
the SoClean will sanitize and kill any germs, bacteria or other pathogens on your
mask, some inert residue can be left behind. You may need to wipe off your mask
from time to time, or even use the pre-wash provided.
11. If I wash my CPAP mask before putting it into the SoClean, does it have to be
completely dry?
It is better to run the SoClean when your CPAP mask is completely dry.
12. Is it better to refill the reservoir before or after the SoClean runs? Does it
make a difference?
You can refill your reservoir before or after use with the SoClean – it does not
really make a difference.

13. Will I still need to replace the water in my CPAP reservoir while using the
SoClean? Or should I just add water as needed?
It really is a personal decision; however, you can be assured that each time you
run the SoClean, you are sanitizing the water in the humidifier.
14. There is an oily residue on my mask. Is my mask deteriorating from ozone /
activated oxygen?
It is probably oily reside as addressed above, not from ozone. The mask should be
fine after cleaning.
Activated Oxygen
1. What is activated oxygen?
Activated oxygen also known as ozone, or O3 is defined by Merriam-Webster
dictionary as: 1. a form of oxygen that is found in a layer high in the earth’s
atmosphere. 2. fresh healthy air especially near the sea.
2. What is activated oxygen?
Activated oxygen also known as ozone, or O3 is defined by Merriam-Webster
dictionary as: 1. a form of oxygen that is found in a layer high in the earth’s
atmosphere. 2. fresh healthy air especially near the sea.
Activated oxygen is a three atom oxygen molecule. This three atom molecule is a
colorless gas with powerful oxidizing properties, formed from oxygen by electrical
discharges or ultraviolet light. It differs from normal oxygen (O2) but over time or
with forced filtration, will break back down to normal oxygen (O2) that we
breathe.
Many become confused over the term ozone. There is good ozone and there is
bad ozone. Most commonly used is bad ozone which is linked to high ozone alerts
or smog alerts in certain areas of the world. This kind of ozone is mixed with toxic
gases that can be breathed in. Good ozone is found in our upper atmosphere or
you may smell the essence of ozone after a thunderstorm.

Activated oxygen (ozone) is known as one of the best and most effective means to
natural disinfection. This process is commonly used in array of applications such
as public water filtration, fruit and vegetable handling, hotel housekeeping, and
hospital disinfection. Please see common FAQs to learn more about activated
oxygen (ozone) or see activated oxygen in SoClean to learn how the SoClean
safely disinfects your CPAP equipment.
3. Is ozone / activated oxygen really safe?
Activated oxygen, also called ozone or O3 occurs in nature. It is produced and
used commercially in applications for sanitizing produce, waste and drinking
water. The SoClean is designed to keep the activated oxygen enclosed in your
CPAP equipment and the secure chamber. And, when the sanitizing process is
complete, the ozone turns back into regular oxygen.
4. Isn't activated oxygen ozone?
Yes. These terms are interchangeable and mean the same thing.
SoClean and Activated Oxygen
1. Why do I smell ozone in my mask at night when the unit ran in the morning?
What you smell is not ozone; the equipment is being oxidized with activated
oxygen, and that is what you smell – it is completely safe. Some suggestions to
lessen the smell: 1) Make sure you use the neutralizing pre-wash. 2) Increase the
cleaning time to 12 minutes for a few weeks, then decrease to 7 minutes. 3) Blow
air from your CPAP through your mask for 5 minutes before using it. 4) Do not use
fragrance wipes or any fragrance products to clean you CPAP equipment, as this
will intensify the smell.
2. What is the concentration of ozone inside the SoClean CPAP cleaner and
sanitizer?
The ozone concentration is up to 25PPM (parts per million).

3. You are using ozone as a disinfectant — will it harm my CPAP equipment?
Acrylics, polycarbonate and silicone, which are the primary materials of masks
and reservoirs, are completely compatible with activated oxygen cleaning, and
have stood up to the use of the SoClean.
4. How does the SoClean produce acivated oxygen? Do I have to buy supplies for
it?
The SoClean produces the activated oxygen on its own. Regular oxygen from the
air is taken in and converted to activated oxygen, O3, for the sanitizing/cleaning
process. The filter in the chamber converts it back to regular oxygen, O2, before it
exits the chamber.
5. Why do I smell ozone while the SoClean is running?
Please make sure the SoClean lid is shut securely and that your CPAP cleaner and
sanitizer is connected to the SoClean securely. Some ozone molecules may escape
into the air, but they will be so dispersed in the volume of air in the room, and will
not pose a hazard.
Adapters
1. What is a heated hose?
A heated hose is a CPAP hose that has an electrical connection on the end of it. It
helps with humidification comfort and helps to prevent rainout.
2. Why do I need an adapter for SoClean?
SoClean works with most CPAP equipment. There are some brands and models
that will need an adapter for SoClean to work. The SoClean adapter helps users
setup and install SoClean easier and also allows many CPAP machines to maintain
their heated hose functionality. To see if your CPAP machine needs a SoClean
adapter please see the SoClean Compatibility Chart.

3. Why do I need an adapter for SoClean?
SoClean works with most CPAP equipment. There are some brands and models
that will need an adapter for SoClean to work. The SoClean adapter helps users
setup and install SoClean easier and also allows many CPAP machines to maintain
their heated hose functionality. To see if your CPAP machine needs a SoClean
adapter please see the SoClean Compatibility Chart.
Troubleshooting
1. The SoClean machine is displaying "hose not present" notification.
There are two main causes for this message to be displayed, the first cause may
be that the side slot plug on the opposite side of where your CPAP hose fits into
the SoClean has fallen out. The SoClean will not run unless that side slot plug is in
place. The second cause could be that you CPAP hose diameter is not thick
enough that when the lid is closed on the SoClean CPAP cleaner and sanitizer to
engage the switch, in this case you will need an acrylic sleeve to thicken the
diameter of the CPAP hose.
2. The SoClean is displaying flahing lights and "time to order" message.
This message indicates that it is time to change your SoClean filter and check
valve – it will come on after about six months of normal use. After changing the
filter and check valve, please hold down the hourglass button and manual button
together until you see a smiley face icon appear on the display screen. When you
see the smiley face icon, the message has been cleared and reset.
3. There is a strong odor after using my SoClean.
Sometimes you may experience a strong odor after running the SoClean for the
first time. This is a byproduct of the oxidation with activated oxygen of the old
materials that may have been used to clean your CPAP equipment in the past,
such as vinegar or scented soaps. It may also occur when a new piece of CPAP
equipment is introduced to the SoClean for the first time. The odor will decrease
with time. To help the odor go away faster, you may increase the cleaning time to

11 minutes for a few weeks and then decrease the time back to 7 minutes. You
can also run your CPAP for 10 minutes before using. These steps will help the odor
to decrease quicker.
4. There is a strong odor after using my SoClean.
Sometimes you may experience a strong odor after running the SoClean for the
first time. This is a byproduct of the oxidation with activated oxygen of the old
materials that may have been used to clean your CPAP equipment in the past,
such as vinegar or scented soaps. It may also occur when a new piece of CPAP
equipment is introduced to the SoClean for the first time. The odor will decrease
with time. To help the odor go away faster, you may increase the cleaning time to
11 minutes for a few weeks and then decrease the time back to 7 minutes. You
can also run your CPAP for 10 minutes before using. These steps will help the odor
to decrease quicker.