Creative Conners SHOWSTOPPER 3 E-STOP HUB User manual
Creative Conners, Inc
SHOWSTOPPER 3 REMOTE ™
REFERENCE MANUAL V1.0
GETTING STARTED
The Showstopper 3 Remote is an additional emergency stop button that can be placed anywhere in
the theatre. It extends the safety network of the Showstopper 3 Base or Showstopper 3 Hub. By
daisy-chaining Showstopper 3 Remotes, you can add multiple emergency stop buttons to the stage
and keep your production safe.
This manual will guide you through:
●Unpacking
●Installation
●Operation
●Troubleshooting
If you need any help along the way, contact us on our website (creativeconners.com), via email
([email protected]), or by phone (401-289-2942).
WHAT’S INCLUDED
In the box you will find only the Showstopper 3 Remote.
FEATURES
The Showstopper 3 Remote is a 4” x 4” x 2 ½” box with 4 mounting holes. It has 1 Showstopper
Accessory input and 1 Accessory output. On the face, there are two indicator lights and a standard
locking mushroom cap push button. To release the push button after it has been engaged, simply
twist it clockwise.
INSTALLATION
The showstopper 3 Remote has four holes that make it easy to mount to any flat surface. Once in
place you will need to connect the accessory cable from the Showstopper 3 Base to the Remote. If
the remote is last in line you will need to install a terminator on the Showstopper 3 Remote output,
otherwise connect a Showstopper 3 Accessory cable to the output on the Remote and on to
additional Showstopper 3 devices. The Showstopper 3 Remote is not a stand-alone device, it must
be connected to a Showstopper 3 Base in order to function.
POWERING UP
To power up the Showstopper 3 Remote you will need to power up the entire system. Below you will
find an example of a system diagram using two Showstopper 3 Remotes. Once you are sure power is
connected and turned on, you should make sure that no emergency stop button in the system is
engaged. If power is connected and no E-stop is engaged, the green indicator light should be
illuminated.
OPERATION
To operate the Showstopper Remote you will need to make sure it is powered. There are two
indicator lights on the face of the remote. A green light that indicates that the system is ready to
move and no emergency stop is engaged, and a red light that indicates the remote itself has been
engaged. If no lights are on then it would indicate that another emergency stop button in the system
has been engaged, there is no power to the system, or it is not physically plugged in.
TROUBLESHOOTING
When encountering an issue with the Showstopper Remote the first thing to check would be to make
sure that all cables are properly plugged into their respective receivers. Once that has been checked,
the next step would be to make sure that power is turned on. If power is turned on and all cables are
connected properly then it would be best to make sure no emergency stop button in the system is
engaged.
COMMON PROBLEMS
The issue that is most often encountered is having an open termination somewhere in the system.
The Accessory inputs and outputs must always be terminated. At the Showstopper Base there are
three Accessory outputs, there should be a cable or terminator plugged into them for the system to
transmit power. Similarly, all remotes in the system should be terminated at the output if it is the last
remote in the system or have a cable plugged into both the input and output ports. If you see any
Accessory input or output port with nothing plugged into it, the system will not run.
Indicator
Check Power
Local E-Stop
Engaged
Another E-Stop
Engaged
Ready to Make It
Move!
Ready
-
-
-
X
Engaged
-
X
-
-
None
X
X
TECHNICAL SUPPORT
Despite our best efforts and intentions to provide reliable equipment and clear instructions, there
may come a time that you need more direct, personal help. We are happy to do that too. Please get
in touch in whatever way is most convenient.
PHONE
You can reach us weekdays from 8:30am – 5:00pm EST at 401-289-2942. We keep our eyes (and
ears) open even outside of normal business hours because we know rehearsals and performances
usually start after 5pm. If we do not answer your call immediately don’t despair – leave a message,
we are diligently checking voicemails and will call back as soon as possible.
EMAIL
Email is a very convenient tool for technical support, whether you are experiencing a
rehearsal-stopping issue or a less critical problem. Emails sent to [email protected] are
distributed to the entire tech support staff, ensuring the quickest response possible. If you are
encountering an issue with a specific cue in a show, please email the show file along with the
relevant log file from Spikemark with a description of the issue and ideally a date and time of the
incident. We respond within 24 hours, though usually it’s only a matter of minutes.
Condition
Remedy
No indicators illuminated
Check mains power
Confirm no E-stop is activated
Terminator isn’t connected
Red indicator
Local E-stop is activated
Green indicator
Ready to Make It Move!
SPECIFICATIONS
ELECTRICAL SPECIFICATIONS
Description
Value
Accessory Input
24VDC
Accessory Output
24VDC
DRAWINGS
Dimensioned Drawing
Schematic
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