Crestron QM-WMC Quick start guide

Crestron QM-WMC
Wall Plate Media Center
Operations & Installation Guide

This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2003 Crestron Electronics, Inc.

Crestron QM-WMC Wall Plate Media Center
Contents
Wall Plate Media Center: QM-WMC 1
Introduction......................................................................................1
Features and Functions ..........................................................1
Part Number Compatibility ...................................................2
Applications...........................................................................3
Specifications.........................................................................5
Physical Description ..............................................................7
Industry Compliance............................................................14
Setup...............................................................................................14
Network Wiring...................................................................14
QuickMedia Wiring.............................................................15
Identity Code .......................................................................18
Installation ...........................................................................22
Programming Software ..................................................................26
Programming with SystemBuilder.........................................28
Programming with SIMPL Windows..................................29
Programming with VisionTools™ Pro-e.............................34
Example Program ................................................................34
Uploading and Upgrading..............................................................34
Communication Settings......................................................35
Uploading a SIMPL Windows Program..............................38
Firmware Upgrade...............................................................39
Problem Solving.............................................................................42
Troubleshooting...................................................................42
Further Inquiries ..................................................................44
Future Updates.....................................................................44
Return and Warranty Policies ........................................................45
Merchandise Returns / Repair Service ................................45
CRESTRON Limited Warranty ..........................................45
Operations & Installation Guide - DOC. 6237A Contents •i

Crestron QM-WMC Wall Plate Media Center
Wall Plate Media Center:
QM-WMC
Introduction
Features and Functions
The Wall Plate Media Center (QM-WMC) is part of the Crestron
MediaManager™ line of network devices, room control systems, and
signal routing solutions.
Functional Summary
• 2-gang Decora®style installation (3-gang when including the
optional QM-WMIC) can be mounted in a wall or podium
• Inputs for composite, S-video, and computer (RGBHV)
signals allow connection of a variety of video sources with
accompanying audio
• Auto-detection of video signals provides feedback for
operation of other system functions (i.e. display operation)
• Independent switching of audio and video signals allows
audio program from one video source to run simultaneously
with video program from another source
• Buffered computer output for connecting a local monitor
• QuickMedia port for simplified A/V wiring and connection to
QuickMedia receivers
• Two Cresnet®ports for connection to Crestron®2-Series
control systems and other Cresnet devices
• Optional QM-WMIC provides two phantom-powered
microphone inputs for narration of video programs
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Wall Plate Media Center Crestron QM-WMC
The QM-WMC is a Cresnet®network device that allows for easy
connection of audio, video, and computer equipment to a presentation
system using Crestron’s QuickMedia™ technology. The QM-WMC can
be installed in a wall or lectern using a 2½” (minimum) depth electrical
double-gang box and a Decora®style faceplate (not supplied). The
QM-WMC, like all other QuickMedia (QM) devices, can be easily
configured for a variety of applications using Crestron’s
SystemBuilder™ software.
All media and control signals can be routed via a single QuickMedia
cable. The QM-WMC can be combined in a multi-gang electrical box
with Crestron’s Media Center Microphone Input (QM-WMIC) for
microphone inputs or C2N-DB6/8/12 decorator wall panels for room
control functions such as source selection, lighting, and volume.
Installing the optional QM-WMIC Media Center Microphone Input into
the QM-WMC adds two Neutrik®Combo microphone inputs with
software enabled phantom power allowing microphone audio to be
delivered simultaneous to the selected audio program. Refer to the latest
revision of the QM-WMIC Operations & Installation Guide (Doc. 6245)
for more information.
Part Number Compatibility
Due to production changes, recently manufactured QM-WMC devices
are not compatible with specific QM-RMCRX devices. Similarly, newer
QM-RMCRX devices are not compatible with specific QM-WMC
devices.
To insure compatibility between a QM-WMC and QM-RMCRX, refer to
the following that lists part numbers for the QM-WMC along with
compatible part numbers for the QM-RMCRX.
Compatible Part Numbers for QM-WMC and QM-RMCRX
QM-WMC PART NUMBER: WORKS WITH QM-RMCRX
PART NUMBER:
6002013 6002008
6002423 6002432
NOTE: Part numbers can be found on the silver label affixed to each
device.
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Crestron QM-WMC Wall Plate Media Center
If you have a part that is not compatible with your existing equipment,
contact Crestron’s Customer Support Group for replacement information.
Applications
The QM-WMC and QM-WMIC are part of the Crestron MediaManager
line of integrated presentation solutions. They are ideally suited to work
with Crestron’s MediaManager receivers and control processors in a
presentation environment and allow quick connection of a variety of A/V
sources to a presentation system. These devices are designed for
conference room, auditorium, and lecture hall applications, or anywhere
else where audio, video, or computer equipment needs to be easily
connected and disconnected from a presentation system or room control
system. The QM-WMC allows users to bring their own A/V devices to a
wall plate in a presentation room while taking advantage of the
auditorium’s audio and video capabilities. For more information on this
and other applications, refer to the latest revision of the Crestron
MediaManager Control, Switching and Management Applications Guide
(Doc. 6244) which can be downloaded from the Downloads | Product
Manuals section of the Crestron website (www.crestron.com).
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Wall Plate Media Center Crestron QM-WMC
The following block diagram represents the operation of the QM-WMC
with the optional QM-WMIC.
Block Diagram of Wall Plate Media Center
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Crestron QM-WMC Wall Plate Media Center
Specifications
The following table provides specifications for the QM-WMC.
Specifications for the QM-WMC
SPECIFICATION DETAILS
Power Requirements
With Optional QM-WMIC
5 Watts (0.21 Amp @ 24 VDC)
8 Watts (0.33 Amp @ 24 VDC)
Default Network ID 04
Video Formats Composite, S-video, RGBHV
Video Detection Within 2 seconds
Firmware QM-WMC.V.2.360.upg or later
Control System Update Files1,2
2-Series Control System Version 3.117.CUZ or later
Front Connectors:
Computer Input (1) DB15HD female, video
sensing on H-sync
Computer Output (1) DB15HD female for monitor
out
Computer Audio (1) 3.5mm mini-jack, computer
soundcard type
Composite Video (1) RCA (yellow), video sensing
Composite Video Audio (2) RCA (red and white)
S-video (1) Mini-DIN 4-pin, video sense
on luminance signal
S-video Audio (2) RCA (red and white)
Rear Connectors (QM-WMC):
QuickMedia Output (1) RJ-45 CAT5 to QuickMedia
transmitter
Cresnet (2) 4-pin mini-Cresnet
QM-WMIC (1) Multi-pin ribbon connector for
optional QM-WMIC
Ground (1) Flying ground lead
(continued on next page)
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Wall Plate Media Center Crestron QM-WMC
Specifications for the QM-WMC (continued)
SPECIFICATION DETAILS
Video Composite, S-video, and RGB
Video Sensing Automatic sensing of composite,
S-video (luminance), and RGB
(H-Sync) with corresponding LED
indicators
Gain Composite: 0 dB (unity gain,
double termination)
S-video: 0 dB (unity gain, double
termination)
RGB: 0 dB (unity gain, double
termination)
Maximum Input Voltage 1.0 Vpp
Input Impedance 75 ohms
Bandwidth
(Composite & S-video)
> 100 MHz (-3 dB) at unity gain
Max Resolution/Refresh Rate
(RGB)
1600 x 1200 @ 60 Hz vertical
rate with CAT5/5E/6 cable length
of 100 meters and skew rating
≤15 ns / 100 meters3
H and V Sync (RGB) H: 5.0 Vpp max into 1k ohms
V: 5.0 Vpp max into 2.2k ohms
Audio
Analog-Digital Conversion
Maximum line-level input
Input Impedance
Bandwidth
24 bit / 48 kHz
2 Vrms (Video), 1 Vrms (PC)
10k ohms
20 Hz to 20 kHz
Operating Temperature and
Humidity
41º to 104º F (5º to 40º C)
10 to 90% relative humidity
(non-condensing)
Dimensions and Weight Width: 3.50 in (8.89 cm)
Height: 4.11 in (10.44 cm)
Depth: 2.61 in (6.62 cm)
Weight: 8.0 oz (0.23 kg)
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Crestron QM-WMC Wall Plate Media Center
1. The latest software versions can be obtained from the Downloads | Software
Updates section of the Crestron website (www.crestron.com). Refer to the
NOTE following these footnotes.
2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the
latest Crestron Product Catalog for a complete list of 2-Series control systems.
3. Longer lengths of CAT5/5E/6 cable can be used. However, the cumulative
skew must be ≤15 ns for the entire length of cable used between all QM
devices. Longer lengths of cable may experience eventual loss of bandwidth
when viewing higher resolution sources. For more information, refer to
“QuickMedia Wiring” on page 15.
NOTE: Crestron software and any files on the website are for Authorized
Crestron dealers and Crestron Authorized Independent Programmers
(CAIP) only. New users may be required to register to obtain access to
certain areas of the site (including the FTP site).
Physical Description
Refer to the following illustrations. The front of the QM-WMC has
connections for composite video (RCA), S-video (Mini-DIN, 4-pin), and
RGB (DB15HD) inputs as well as corresponding stereo inputs for each
video source. An additional DB15HD connector allows the hookup of an
additional monitor.
LEDs on the front of the wall plate indicate power, Cresnet activity, the
video-source(s) that are detected, and setup mode.
The rear of the QM-WMC has two mini-Cresnet connectors for
integration into a Cresnet network as well as a QuickMedia connector for
simple connection of media signals to a QuickMedia receiver. A 14-pin
connector allows for connection to the optional QM-WMIC. Refer to the
latest revision of the QM-WMIC Operations & Installation Guide (Doc.
6245) which can be downloaded from the Downloads | Product Manuals
section of the Crestron website (www.crestron.com).
NOTE: Decorative faceplates, as shown in the following illustration, are
not supplied with the wall plates.
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Wall Plate Media Center Crestron QM-WMC
QM-WMC Shown with Optional QM-WMIC
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Crestron QM-WMC Wall Plate Media Center
Physical Views of the QM-WMC Wall Plate Media Center
R L
AUDIO
RL
S-VIDEO
2.70 in
(6.85 cm)
3.50 in
(8.89 cm)
4.11 in
(10.44 cm)
1.71 in
(4.33 cm)
1.64 in
(4.18 cm)
3.47 in
(8.81 cm)
2.10 in
(5.34 cm)
2.61 in
(6.62 cm)
2.14 in
(5.45 cm)
NOTE: 2.50 in (6.35 cm)
BACK BOX DEPTH
REQUIRED
QUICKMEDIA
CONNECTOR
Ports
All user A/V connections to the QM-WMC are made through the ports
on the front panel. Network, QM-WMIC, and QuickMedia connections
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Wall Plate Media Center Crestron QM-WMC
are made on the rear of the unit. Refer to the illustrations and
descriptions, which follow.
NOTE: Interface connectors for the NET ports are provided with the
QM-WMC.
NOTE: Images shown are for illustrative purposes only.
VIDEO
RL
The yellow RCA connector is used for connecting a composite video
source to the presentation system. A corresponding set of stereo RCA
audio inputs (red and white) are provided for the video source’s audio
program. This port can automatically detect the presence of a composite
video signal. An LED indicates the presence of a composite video signal.
S-VIDEO
LR
AUDIO
S-VIDEO
This 4-pin DIN-type connector is used for connecting an S-video source
to the presentation system. A corresponding set of stereo RCA audio
inputs (red and white) are provided for the video source’s audio program.
This port can automatically detect the presence of a luminance video
signal on pin 3. An LED indicates the presence of a luminance signal.
Refer to the following table for pin assignments.
S-Video Pin Assignments
PIN DESCRIPTION
1 Ground
2 Ground
3 Luminance
4 Chrominance
1
2
3
4
COMPUTER
This female connector is used for connecting a computer’s RGB video
output to the presentation system. A corresponding 3.5mm mini-jack is
provided for the computer sound card output. This port can automatically
detect the presence of an H-sync video signal on pin 15. An LED near
the RGB connector indicates the presence of an H-sync signal. Refer to
the following table for pin-assignments.
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Crestron QM-WMC Wall Plate Media Center
RGB DB15HD Pin Assignments
PIN FUNCTION PIN FUNCTION
1 Red Video 9 No Connect
2 Green Video 10 Ground
3 Blue Video 11 No Connect
4 Reserved 12 Monitor Sense 1
5 Ground 13 Horizontal Sync
6 Red Ground 14 Vertical Sync
7 Green Ground 15 Monitor Sense 2
8 Blue Ground
PIN 1
PIN 5
PIN 15
PIN 11
PIN 6
PIN 10
NOTE: When looking at the wall plate, pin 1 is the top-left pin on the
connector. Pin 15 is located on the bottom-right of the connector.
MONITOR
This female connector is a buffered pass-through port for connecting a
secondary computer display to the computer’s RGB video output. Refer
to the following table for pin assignments.
RGB DB15HD Pin Assignments
PIN FUNCTION PIN FUNCTION
1 Red Video 9 No Connect
2 Green Video 10 Ground
3 Blue Video 11 No Connect
4 Reserved 12 No Connect
5 Ground 13 Horizontal Sync
6 Red Ground 14 Vertical Sync
7 Green Ground 15 No Connect
8 Blue Ground
PIN 1
PIN 5
PIN 15
PIN 11
PIN 6
PIN 10
NOTE: When looking at the wall plate, pin 1 is the top-left pin on the
connector. Pin 15 is located on the bottom-right of the connector.
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Wall Plate Media Center Crestron QM-WMC
TO MIC
This 14-pin connector located on the rear face of the unit is used to
connect the QM-WMC to the optional QM-WMIC. A connecting cable is
supplied with the QM-WMIC.
NET (x2)
These 4-pin mini-Cresnet connectors are for connection to the Cresnet
network. One connector is used to connect to the Cresnet network while
the second connector can be used to connect an optional C2N-DBF12
button pad or other Cresnet device. Cresnet power to the QM-WMC is
supplied through either of these connectors. For more information, refer
to “Network Wiring” on page 14.
QM
8
1
This eight-pin RJ-45 transport port allows connection of the QuickMedia
cable. It carries audio, video, and microphone signals over CAT5E cable.
For more information on QuickMedia refer to “QuickMedia Wiring” on
page 15.
QM Pin Assignments
PIN WIRE COLORS
(568B)
DESCRIPTION
1 WHITE/ORANGE - RGB Red
2 ORANGE + RGB Red
3 WHITE/GREEN - RGB Green
4 BLUE + Digital Audio
5 WHITE/BLUE - Digital Audio
6 GREEN + RGB Green
7 WHITE/BROWN - RGB Blue
8 BROWN + RGB Blue
NOTE: When transmitting S-video, luminance uses the green video
pathway, and chrominance uses the red video pathway. When
transmitting composite video, the signal is carried on the blue video
pathway.
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Crestron QM-WMC Wall Plate Media Center
NOTE: Use Crescat-QM, or good quality CAT5E / CAT6 cable to make
QuickMedia connections. The cumulative skew over the entire length
must be less than 15 ns. Refer to “QuickMedia Wiring” on page 15 for
cable specifications.
NOTE: When using Crescat-QM wiring, four additional wires are
included for making Cresnet connections. Refer to “QuickMedia Wiring”
on page 15 for cable specifications.
Indicators
The QM-WMC indicators are described in the following paragraphs.
PWR (Power)
This LED illuminates when 24 volts DC is supplied to the QM-WMC.
NET
This LED illuminates when communication between the control system
and the QM-WMC is established (the unit is polled on the network).
Illumination indicates that the SIMPL Windows program currently
loaded has a network device defined at the same Net ID as the
QM-WMC. The LED flashes when communication with the processor
occurs.
SETUP LED and Pushbutton
The QM-WMC is Touch-Settable ID-ready. A SETUP pushbutton is
concealed behind a Decora faceplate during normal use. The SETUP
pushbutton and its associated LED are used for setting a units network ID
during the initial configuration of a Cresnet system or when the device is
being added/replaced. Refer to “Method B (Touch Settable ID)” on page
20 for detailed information.
COMP
This LED illuminates when the presence of a computer video signal is
detected by the QM-WMC.
VIDEO
This LED illuminates when the presence of a composite video signal is
detected by the QM-WMC.
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Wall Plate Media Center Crestron QM-WMC
S-VID
This LED illuminates when the presence of an S-video signal is detected
by the QM-WMC.
Industry Compliance
As of the date of manufacture, the wall plate have been tested and found
to comply with specifications for CE marking and standards per EMC
and Radiocommunications Compliance Labelling (N11785).
NOTE: This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Setup
Network Wiring
NOTE: When installing network wiring, refer to the latest revision of
the wiring diagram(s) appropriate for your specific system configuration,
available from the Downloads | Product Manuals | Wiring Diagrams
section of the Crestron website (www.crestron.com).
When calculating the wire gauge for a particular Cresnet run, the length
of the run and the power factor of each network unit to be connected
must be taken into consideration. If Cresnet units are to be daisy-chained
on the run, the power factor of each unit to be daisy-chained must be
added together to determine the power factor of the entire chain. If the
unit is a home-run from a Crestron system power supply network port,
the power factor of that unit is the power factor of the entire run. The
length of the run in feet and the power factor of the run should be used in
the following resistance equation to calculate the value on the right side
of the equation.
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Crestron QM-WMC Wall Plate Media Center
Resistance Equation
R = Resistance (refer to table below).
L = Length of run (or chain) in feet.
PF = Power factor of entire run
(
or chain
)
.
R < L x PF
40,000 Where:
The required wire gauge should be chosen such that the resistance value
is less than the value calculated in the resistance equation. Refer to the
following table.
Wire Gauge Values
RESISTANCE (R) WIRE GAUGE
416
618
10 20
15 22
13 Doubled CAT5
8.7 Tripled CAT5
NOTE: All Cresnet wiring must consist of two twisted-pairs. One
twisted pair is the +24V conductor and the GND conductor and the other
twisted pair is the Y conductor and the Z conductor.
NOTE: When daisy-chaining Cresnet units, strip the ends of the wires
carefully to avoid nicking the conductors. Twist together the ends of the
wires that share a pin on the network connector, and tin the twisted
connection. Apply solder only to the ends of the twisted wires. Avoid
tinning too far up the wires or the end becomes brittle. Insert the tinned
connection into the Cresnet connector plug and tighten the retaining
screw. Repeat the procedure for the other three conductors.
NOTE: When using Crescat-QM wiring, a cable containing 4 wire pairs
is included for making QuickMedia connections.
QuickMedia Wiring
The Crestron QuickMedia cable (sold under the name “Crescat-QM”)
contains one CAT5E cable and one Cresnet cable in siamese jackets.
Installation of any QuickMedia device is as simple as installing one set of
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Wall Plate Media Center Crestron QM-WMC
QuickMedia wires from the output of one device to the input of another.
Installations are flexible, affordable, and fast.
CRESCAT-QM Cable
NOTE: Do not untwist the two wires in a single pair for more than 1/3-
1/2” (0.84 – 1.27 cm) when making a connection. The twists are critical
to canceling out interference between the wires.
The QuickMedia transport mechanism (receiver) uses frequency
compensation on each twisted pair video input to maintain high
resolutions (1600 x 1200) with CRESCAT-QM cable (which contains
both Cresnet and CAT5E wiring) and most good quality CAT5E and
CAT6 cables (where skew rating is ≤15 ns / 100 meters). The total
accumulated length of the cable determines the actual skew. For example,
when connecting the QM-WMC to a QM-MD9x2 and then to the QM-
RMCRX, the total accumulated skew must not exceed 15 ns.
NOTE: The length of CAT5/5E/6 cable that can be used can vary.
However, the total skew must be ≤15 ns.
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