Crestron CHV-TSTATEX How to use

CrestronCHV-TSTATEX
infiNETEX™Thermostat
Operations & Installation Guide

This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
Crestron, the Crestron logo, 3-Series Control System, Crestron Toolbox, Cresnet, D3 Pro, infiNET EX and SystemBuilder are trademarks or
registered trademarks of Crestron Electronics, Inc. in the United States and other countries. Windows is a trademark or registered trademark of
Microsoft Corporation in the United States and/or other countries. Other trademarks and trade names may be used in this document to refer to
either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.
©2011 Crestron Electronics, Inc.

Crestron CHV-TSTATEX infiNET EX™ Thermostat
Contents
infiNET EX™ Thermostat: CHV-TSTATEX 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................1
Specifications ..............................................................................................................3
Physical Description....................................................................................................5
Setup..........................................................................................................................................8
Identity Code...............................................................................................................8
Supplied Hardware......................................................................................................8
Installation...................................................................................................................8
DIP Switch Setup ......................................................................................................10
Wiring the CHV-TSTATEX to the HVAC System...................................................11
Basic Setup ..............................................................................................................................17
Basic Thermostat Setup.............................................................................................17
Joining an infiNET EX Network...............................................................................17
Leaving an infiNET EX Network..............................................................................18
Verifying Communication Status..............................................................................18
Advanced Setup.......................................................................................................................19
Setup Mode................................................................................................................19
Setup Mode Parameters/Functions............................................................................20
Operation.................................................................................................................................23
System Mode.............................................................................................................23
Fan.............................................................................................................................24
Setpoints....................................................................................................................25
Hold...........................................................................................................................25
Remote Operation......................................................................................................26
LCD Display..............................................................................................................26
Programming Software............................................................................................................28
Earliest Version Software Requirements for the PC .................................................28
Programming with Crestron SystemBuilder..............................................................28
Programming with D3 Pro.........................................................................................28
Programming with SIMPL Windows........................................................................29
Uploading and Upgrading........................................................................................................31
Establishing Communication.....................................................................................31
Programs and Firmware ............................................................................................31
Program Checks ........................................................................................................32
Problem Solving ......................................................................................................................33
Troubleshooting.........................................................................................................33
Reference Documents................................................................................................35
Further Inquiries........................................................................................................35
Future Updates ..........................................................................................................35
Appendix: About Heat Pumps.................................................................................................36
Glossary...................................................................................................................................37
Return and Warranty Policies..................................................................................................39
Merchandise Returns / Repair Service ......................................................................39
CRESTRON Limited Warranty.................................................................................39
Operations & Installation Guide – DOC. 6989A Contents •i

Crestron CHV-TSTATEX infiNET EX™ Thermostat
infiNET EX™ Thermostat:
CHV-TSTATEX
infiNET EX™ Thermostat:
CHV-TSTATEX
IntroductionIntroduction
The CHV-TSTATEX is a wireless thermostat featuring infiNET EX™ technology.
The CHV-TSTATEX installs just like a conventional thermostat because no extra
wires are needed to connect to the control system. Although functional as a
standalone thermostat, the CHV-TSTATEX delivers enhanced functionality as part
of a complete Crestron®automation system. Integrating HVAC with a Crestron
system can help lower energy bills and increase user friendliness.
The CHV-TSTATEX is designed for one- or two-stage heating and one- or
two-stage cooling control of baseboard, forced air, heat pump*, and dual-fuel heat
pump*HVAC systems. The large backlit LCD display provides a clear view of
temperature, set point, system mode, fan mode, system status, and setup functions.
Climate control features include separate heating and cooling set points, and
adjustable anticipators to prevent overshooting the desired temperature. Continuous
fan operation can be selected when needed for increased circulation.
Features and Functions
•Wall mount heat/cool thermostat for baseboard, forced air, and heat
pump*HVAC systems
•Crestron system integration via infiNET EX wireless network
•Saves on energy costs with advanced programming abilities
•Supports two remote temperature sensors
•Fail-safe mode allows operation in event of control system failure
•Backlit LCD display
•Two stage heat/cool
•Remote sensor support
•DIP switches for many common settings for quick setup
•Available in white, black, or almond
* Heat pump systems require an outdoor temperature sensor; contact Crestron for additional design
assistance.
Operations & Installation Guide – DOC. 6989A infiNET EX™ Thermostat: CHV-TSTATEX •1

infiNET EX™ Thermostat Crestron CHV-TSTATEX
Heat/Cool Thermostat
The CHV-TSTATEX is designed for heating and cooling control of baseboard,
forced air, heat pump and dual-fuel heat pump HVAC systems. The large backlit
LCD display provides a clear view of current temperature, setpoint, system mode,
fan mode, system status and setup functions. Climate-control features include
separate heat and cool setpoints and adjustable anticipators to prevent overshooting
the desired temperature. Continuous fan operation can be selected when needed for
increased circulation.
infiNET EX Communications
Built on steadfast infiNET technology, infiNET EX is the new standard in 2-way
wireless connectivity that can handle installations in even the most urban settings.
The redundant nature of its mesh networking technology means that a command will
never be missed, resulting in faultless operation - something that is of the utmost
importance when it comes to HVAC control and home automation. The
CHV-TSTATEX harnesses this cutting edge wireless connectivity which affords it a
level of robustness and dependability above other solutions.
Automation System Integration
The wireless connection to the control system allows the functions of the
CHV-TSTATEX to be controlled from touch screens, keypads, wireless remotes,
computers, or even a mobile device. It supports unlimited flexibility for remote
control, scheduling, and integration with other devices and systems. However, in the
event that communication with the control system is disrupted for any reason, the
CHV-TSTATEX will remain operable to control the HVAC system.
Easy Installation
System design and installation using infiNET EX thermostats could not be easier.
Because no control wires are required, the CHV-TSTATEX can be installed just like
any conventional thermostat.
To simplify installation, physical switches are provided for the most critical
configuration options, including heat/cool type, heat pump behavior, power settings,
number of heating/cooling stages, and fan options. These settings allow HVAC
contractors to install and test the thermostats prior to the appearance of a Crestron
system integrator.
An infiNET EX gateway such as the CEN-RFGW-EX is needed for
communications. Setting the ID of each device employs the same convention as
Crestron's familiar TSID method, and each device is programmable using Crestron
SIMPL Windows, SystemBuilder™ or D3Pro®software just like any wired Cresnet®
device. Even firmware updates are performed over the wireless network.
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Crestron CHV-TSTATEX infiNET EX™ Thermostat
Specifications
Specifications for the CHV-TSTATEX are listed in the following table.
CHV-TSTATEX Specifications
SPECIFICATION DETAILS
Wireless
RF Transceiver 2-way RF, 2.4 GHz ISM Channels 11-26 (2400
to 2483.6 MHz), IEEE 802.15.4 compliant
Range (typical) 150 ft (46 m) indoor, 250 ft (76 m) outdoor;
Subject to site-specific conditions; range is
increased by adding additional devices or
CLW-RFEXP-EX wireless expander (sold
separately)
Gateway Requires a CEN-RFGW-EX RF gateway or
MC3 3-Series Control System™ (both sold
separately)
Display Backlit LCD with two large seven-segment
digits, two small seven-segment digits, 14
dedicated symbols;
Displays ambient temperature, set point,
system mode, fan setting, call activity, low
battery, RF or control system communication
errors, firmware download progress, setup
parameter/function and value
Measurement Range
Ambient Temperature -10º to 110º F (-23º to 43º C)
Display Limits -9º to 99º F (-9º to 43º C)
Temperature Tolerance
Over Full Range ±1º F (±0.5º C)
At Room Temperatures ±1º F (+0.4/-0.2º C)
Setpoint Range
Heat only setpoint 38º to 89º F (3º to 32º C)
Cool only setpoint 59º to 99º F (15º to 37º C) or
38º to 99º F (3º to 37º C) extended cool mode
enabled
Relay Rating 1 Amp @ 40 Volts DC or 24 Volts AC (nominal)
Environmental
Temperature -10º to 110º F (-23º to 43º C)
Humidity 10% to 90% RH (non-condensing)
Power Requirements
24V 0.24 Watts (10 mA @ 24 Volts AC) supplied by
heating or cooling system
Battery Two AA batteries, estimated one year normal
operation
(Continued on following page)
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infiNET EX™ Thermostat Crestron CHV-TSTATEX
CHV-TSTATEX Specifications (Continued)
SPECIFICATION DETAILS
Default RFID 01
Minimum 2-Series Control
System Update File1, 2 Version 4.001.1012 or later
Minimum 3-Series Control
System Update File1Version 1.000.018 or later
Housing Injection molded plastic, surface-mountable to
the front of a horizontally oriented single-gang
electrical box.
Dimensions
Height 4.50 in (115 mm)
Width 5.53 in (141 mm)
Depth 1.03 in (26 mm)
Weight 6.7 oz (190 g)
Available Models
CHV-TSTATEX-A-T infiNET EX Thermostat, Matte Almond
CHV-TSTATEX-B-T infiNET EX Thermostat, Matte Black
CHV-TSTATEX-W-T infiNET EX Thermostat, Matte White
Available Accessories
CEN-RFGW-EX infiNET EX Wireless Gateway
C2N-RTHS Temperature and Humidity Sensor, Cresnet
CHV-RSS Remote Slab Sensor
CHV-RTHS3Remote Temperature and Humidity Sensor
CHV-RTS Remote Temperature Sensor
MC3 3-Series Control System
1. The latest software versions can be obtained from the Crestron Web site. Refer to the NOTE
following these footnotes.
2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.
3. The humidity function will not be reported to the CHV-TSTATEX.
NOTE: Crestron software and any files on the website are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).
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Crestron CHV-TSTATEX infiNET EX™ Thermostat
Physical Description
This section provides information on the connections, controls and indicators
available on your CHV-TSTATEX.
CHV-TSTATEX Physical View
CHV-TSTATEX Overall Dimensions (Front and Side Views)
5.53 in
(141 mm)
4.50 in
(115 mm)
1.03 in
(26 mm)
1
2
3
4
5
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infiNET EX™ Thermostat Crestron CHV-TSTATEX
CHV-TSTATEX Overall Dimensions (Rear View)
CHV-TSTATEX (Connection View, front with cover removed)
6
7
Connectors, Controls & Indicators
# CONNECTORS,
CONTROLS &
INDICATORS
DESCRIPTION
1 MODE Button
Cycles through available system modes:
OFF, HEAT, AUX HEAT ONLY (for
heatpump or dual-fuel systems only), AUTO
and COOL.
2 FAN Button Toggles fan setting between FAN AUTO and
FAN ON.
3 Raises the setpoint.
(Continued on following page)
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Crestron CHV-TSTATEX infiNET EX™ Thermostat
Connectors, Controls & Indicators (Continued)
# CONNECTORS,
CONTROLS &
INDICATORS
DESCRIPTION
4 Lowers the setpoint.
5 LCD DISPLAY Displays ambient temperature, set point,
system mode, fan setting, call activity, low
battery, RF or control system communication
errors, firmware download progress, setup
parameter/function and value.
6 HVAC (4) Two-position terminal blocks
RS2 Remote sensor (2) (outdoor)
RS1 Remote sensor (1) (indoor)
RSR Remote sensor return
RSR Remote sensor return
W2 2nd stage heat
W/W1 1st stage heat
RH Return heat
7 HVAC (4) Two-position terminal blocks.
BAuto change over (inverted);
switched to RC during heat calls.
O Auto change over; switched to RC
during cool calls.
G Fan
Y2 2nd stage cool
Y/Y1 1st stage cool
RC Return cool
24C 24VAC common
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infiNET EX™ Thermostat Crestron CHV-TSTATEX
Setup
Identity Code
Every CHV-TSTATEX communicating via RF with a Crestron control system
through a CEN-RFGW-EX wireless gateway requires a unique RF ID. The RF ID is
a two-digit hexadecimal number that can range from 03 to FF. The RF ID of the unit,
set using Crestron Toolbox™, must match the RF ID specified in the SIMPL
Windows program.
Supplied Hardware
The hardware supplied with the CHV-TSTATEX is listed in the following table.
Supplied Hardware for the CHV-TSTATEX
DESCRIPTION PART
NUMBER QUANTITY
Screws, Zinc, Phillips, Pan Head, #06-32 x 1” 2007251 2
Batteries, AA, Alkaline 2001050 2
Installation
NOTE: Installers should have a strong working knowledge of HVAC systems.
The location of the thermostat can affect its performance and efficiency. Install the
thermostat away from direct sunlight, drafts, doorways, skylights and windows. Also
make sure the thermostat is conveniently located for control access and setup.
Thermostats should be mounted 60 inches (1.6 meters) above the finished floor
(HVAC industry standard). Do not mount on an exterior wall.
The following tools/hardware are required for installation.
•Standard single-gang electrical box, mounted horizontally (not supplied)
•Phillips screwdriver (not supplied)
•Two 1-inch pan head Phillips screws (supplied)
•Two AA batteries (supplied)
Use the following procedure to install the CHV-TSTATEX in a standard,
single-gang electrical box (refer to illustration on the following page):
1. Separate thermostat front plate from back plate (you may need to exert force
when removing the front plate).
2. Turn HVAC system power OFF.
3. Feed HVAC wiring from the electrical box through the hole in the center of
the back plate so it can be connected to the proper terminals on the
CHV-TSTATEX after the thermostat is mounted.
4. Make sure unit is correctly oriented and place it in the electrical box.
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Crestron CHV-TSTATEX infiNET EX™ Thermostat
CAUTION: Excess wire pinched between the CHV-TSTATEX and electrical box
could cause a short circuit. Make sure that all excess wire is completely inside the
electrical box and not between the box and the CHV-TSTATEX.
NOTE: To ensure accurate temperature readings, avoid drafts in the back of the unit
by plugging the wire hole with insulation.
5. Attach the CHV-TSTATEX back plate to the electrical box using the two
supplied #06-32 x 1” pan head screws.
6. Attach the face plate.
7. Insert batteries and attach the battery compartment cover.
8. Turn HVAC system power ON.
CAUTION: Replace all batteries in the device at the same time Mixing old and new
batteries in the device may result in battery leakage and equipment damage.
NOTE: Crestron has provided small slots on either side of the battery cover,
designed to allow a flathead screwdriver to be inserted to assist in removal.
Installation into Electrical Box
Rear Plate
Screws
#06-32 x 1"
Battery
Compartment Cover Screwdriver Slots
Front Plate
Operations & Installation Guide – DOC. 6989A infiNET EX™ Thermostat: CHV-TSTATEX •9

infiNET EX™ Thermostat Crestron CHV-TSTATEX
DIP Switch Setup
The following describes the DIP switch settings.
1. Install two AA batteries (supplied) in the battery compartment.
2. Locate the DIP switches inside the unit and configure the following
parameters:
DIP Switch Settings
Left Switch
# DESCRIPTION ON OFF
4 System Type Heat/Cool Heat Pump
3 Heat Pump Mode Aux Heat Dual Fuel
2 Cool/HP Stages 1 2
1 Heat Stages 1 2
Right Switch
# DESCRIPTION ON OFF
4 Fan In Heat Disabled Enabled
3 Change Over Outputs Disabled Enabled
2 Cool SP Range Normal Extended
1 N/A N/A N/A
By default, the CHV-TSTATEX is configured to be powered by two AA alkaline
batteries. To extend battery life, the device also receives power from the HVAC
system by drawing a small amount of current through the heat or cool terminals. This
is known as Steal Power mode.
To enable this feature, locate the POWER slide switch inside the unit and slide it to
STEAL (This is the default factory setting on the CHV-TSTATEX).
POWER Slide Switch
NOTE: Steal Power mode will not draw enough current to cause the external heat
or cool relays to close. More specifically, when the unit is not making a call for heat,
it will draw power through the RH and W terminals. When the unit is making a call
for heat, it will draw power through the RC and Y terminals. (This will not work if
the thermostat has been wired for a cool only application.). The CHV-TSTATEX
must be wired for heat control in order to take advantage of Steal Power mode.
NOTE: In Steal Power mode, even when an auxiliary power source is available, the
unit will continue to enter a communications sleep state, waking every 30 seconds or
one minute (based on the infiNET EX Sleep Time setting) to exchange data with the
control system. Refer to “Remote Operation” on page 26 for details.
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Crestron CHV-TSTATEX infiNET EX™ Thermostat
NOTE: Steal Power mode may cause problems with some types of HVAC systems,
such as indicating a false heat or cool call. If this occurs, do not use Steal Power
mode.
If the thermostat will be wired so that 24 Volts AC will always be present on the 24C
terminal, slide the POWER DIP switch to 24VAC. No batteries will be required in
this mode (except during initial setup),
NOTE: When the unit detects 24 VAC is present, it will no longer “sleep”, meaning
it will offer real-time communication with the control system.
NOTE: When the unit is powered from a constant 24 VAC supply, there may be a
slight discrepancy between the ambient temperature displayed on the thermostat and
the actual room temperature. This discrepancy will also be seen when switching from
STEAL to 24VAC. This is normal and the discrepancy will disappear within
approximately 10 minutes.
Wiring the CHV-TSTATEX to the HVAC System
Make the necessary connections as called out in the illustrations that follow. A flat
head screwdriver (not supplied) is required to attach the control wires from the
HVAC system. Apply power after all connections have been made.
The illustrations on the following pages show examples for connection to various
types of HVAC systems. If your system does not match any of the systems described
below, contact Crestron Technical Support for assistance.
Connections for the CHV-TSTATEX
RS2
RS1 RSR RSR
W2 RH
B
O G Y2
Y/Y1
RC 24C
RH:
Return heat
W/W1:
1st stage heat
W2: 2nd stage heat
RSR:
Remote sensor return
RSR:
Remote sensor return
RS2:
Remote sensor (2) (outdoor)
RS1:
Remote sensor (1) (indoor)
24C:
24VAC common
RC: Return cool
Y/Y1:
1st stage cool
Y2:
2nd stage cool
G:
Fan
O:
Auto change over
B:
Auto change over (inverted)
W/W1
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infiNET EX™ Thermostat Crestron CHV-TSTATEX
NOTE: 24 Volt power is returned through the RH connector. Refer to wiring
diagrams on the following pages.
NOTE: Most heat pump systems use Ofor changeover. Bis provided for the
systems that do not.
NOTE: Refer to “DIP Switch Setup” which starts on page 10 for DIP switch
settings.
CHV-TSTATEX in Heat Only Application
Transformer
Optional, for power
R
CSystem
Heat
Relay
DIP Switch Settings
CHV-TSTATEX in Heat Only with Fan Application
RS2 RS1 RSR RSR
W2 RH
B
O G Y2 Y/Y1
RC 24C
Transformer
R
CSystem
Optional, for power
Heat
Relay
Fan
Relay
W/W1
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Crestron CHV-TSTATEX infiNET EX™ Thermostat
NOTE: To run fan during heat calls, be sure to enable the DIP switches. Refer to
“DIP Switch Setup” which starts on page 10 for details.
NOTE: A jumper wire must be placed between RC and RH if 24 VAC will enable
the fan.
CHV-TSTATEX in Cool Only Application
RS2 RS1 RSR RSR
W2 RH
B
O G Y2 Y/Y1
RC 24C
G
C
Transformer
R
C
Y
Compressor
Relay
R
Optional, for power
Fan Relay
W/W1
NOTE: A jumper wire must be placed between RC to RH for combined systems or integrated
controllers.
NOTE: Connect Y/Y1 and W/W1 to steal power in cool only mode. Make sure to disable heat
calls in setup.
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infiNET EX™ Thermostat Crestron CHV-TSTATEX
CHV-TSTATEX in Heat-Cool Application with Separate Systems
RS2 RS1 RSR RSR
W2 RH
B
O G Y2 Y/Y1
RC 24C
Transformer
R
C
Cooling
R
G
R
W
C
Transformer
C
Cooling
R
Y
Compressor
Relay
Optional, for power
Fan Relay
Heat
Relay
W/W1
CHV-TSTATEX in Heat-Cool Application with Integrated Control Unit
RS2 RS1 RSR RSR
W2
W/W1
RH
B
O G Y2
Y/Y1
RC 24C
G
R
C
Transformer
R
C
Y
Cool
Relay
Optional, for power
Fan Relay
W
Heat
Relay
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Crestron CHV-TSTATEX infiNET EX™ Thermostat
CHV-TSTATEX in Heat Pump System Application with Integrated Controller
RS2 RS1 RSR RSR
W2
W/W1
RH
B
O G Y2 Y/Y1
RC 24C
G
R
C
Transformer
R
C
Y
Compressor
Relay
Optional, for power
Fan Relay
E-U-W
AUX Heat
Relay
O
Changeover
Valve
NOTE: Heat pump and dual-fuel heat pump systems require an outdoor temperature
sensor (e.g. Crestron’s CHV-RTS, sold separately) to function properly.
CHV-TSTATEX in Dual-Fuel Heat Pump Application
RS2 RS1 RSR RSR
W2
W/W1
RH
B
O G Y2
Y/Y1
RC 24C
G
R
C
Transformer
R
C
Y
Compressor
Relay
Optional, for power
Fan Relay
O
Changeover
Valve Transformer
R
C
Fossil
Heat
System
NOTE: The diagram above applies where furnace control is not integrated into the
heat pump system.
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infiNET EX™ Thermostat Crestron CHV-TSTATEX
NOTE: If the system requires a fan, set the top dip switch in the right bank to “on”.
CHV-TSTATEX Sensor Wiring
CHV-RSS
CHV-RTS
RS2 RS1 RSR RSR
W2 RH
B
O G Y2 Y/Y1
RC
24C
W/W1
16 •infiNET EX™ Thermostat: CHV-TSTATEX Operations & Installation Guide – DOC. 6989A