
© 2019 All rights reserved. Data subject to change without notice. 7
Rev. A | 2019.10 cGas Detector for Indoor Public Spaces - Installation Manual
1.2 Warranty Policy
Critical Environment Technologies Canada Inc. (the manufacturer) warrants this gas monitoring
instrument, (excluding sensors, battery packs, batteries, pumps and lters), to be free from defects
in materials and workmanship for a period of two years from the date of purchase from our
facility.The sensors have a warranty period of one year on a pro-rated basis from the date
of purchase from our facility.This warranty is limited to the mechanics of the physical sensor
components and as such, should the sensor become defective within this warranty period, we
will repair or replace it at our discretion.This warranty does not extend to sensors that have been
poisoned by external compounds such as, but not limited to, extreme gas concentrations, paint
fumes, excessive dust, debris, etc. or to sensors that have been improperly zeroed, calibrated or
altered in any way. If it is determined within 90 days of purchase that a sensor is malfunctioning
or unable to remain calibrated due to no fault of its placement or treatment, the instrument may be
sent back to the factory for a free calibration service.
The warranty status may be aected if the instrument has not been operated, calibrated or
maintained as per the instructions in the instrument’s Operation Manual or if the instrument has
been abused, damaged or altered in any way. This instrument is only to be used for purposes stated
herein.The manufacturer is not liable for auxiliary interfaced equipment or consequential damage.
Due to ongoing research, development and product testing, the manufacturer reserves the right to
change specications without notice.The information contained herein is based on data considered
accurate. However, no warranty is expressed or implied regarding the accuracy of this data.
All goods must be shipped to the manufacturer by prepaid freight. All returned goods (whether
under warranty or not) must be pre-authorized by obtaining a return merchandise authorization
(RMA) number. Contact the manufacturer for an RMA number and the procedures required for
product transport.