
© 2020 All rights reserved. Data subject to change without notice. 7
Rev. A | 2020.03 cGas Detector Digital Transmitter - Installation Manual
1.2 Warranty Policy
Critical Environment Technologies Canada Inc. (the manufacturer) warrants this
gas monitoring instrument, (excluding sensors, battery packs, batteries, pumps
and filters), to be free from defects in materials and workmanship for a period
of two years from the date of purchase from our facility. The sensors have a
warranty period of one year on a pro-rated basis from the date of purchase
from our facility. This warranty is limited to the mechanics of the physical
sensor components and as such, should the sensor become defective within
this warranty period, we will repair or replace it at our discretion. This warranty
does not extend to sensors that have been poisoned by external compounds
such as, but not limited to, extreme gas concentrations, paint fumes, excessive
dust, debris, etc. or to sensors that have been improperly zeroed, calibrated
or altered in any way. If it is determined within 90 days of purchase that a
sensor is malfunctioning or unable to remain calibrated due to no fault of its
placement or treatment, the instrument may be sent back to the factory for a
free calibration service.
The warranty status may be affected if the instrument has not been operated,
calibrated or maintained as per the instructions in the instrument’s Operation
Manual or if the instrument has been abused, damaged or altered in any way.
This instrument is only to be used for purposes stated herein. The manufacturer
is not liable for auxiliary interfaced equipment or consequential damage.
Due to ongoing research, development and product testing, the manufacturer
reserves the right to change specifications without notice. The information
contained herein is based on data considered accurate. However, no warranty is
expressed or implied regarding the accuracy of this data.
All returned goods (whether under warranty or not) must be pre-authorized
by obtaining a return merchandise authorization (RMA) number and shipped
back to the manufacturer by prepaid freight. Contact the manufacturer for an
RMA number and the procedures required for product transport.