
Warranty
2-1
Section 2: Warranty
2.1 Statement of warranty
Provided that the customer installs, operates and maintains this liquid nitrogen plant
according to the specifications and procedures set forth in this manual, Cryomech, Inc.
extends a warranty on all parts and workmanship for a period of three (3) years or 8,000
operating hours, whichever comes first. This warranty covers all non-user serviceable
components of the helium compressor package, the cold head, the helium flex lines, the
dewar, the nitrogen flex line and the compressed air filter bank. The warranty does not
cover user-serviceable parts.
Provided that the customer installs, operates and maintains the air compressor according
to the specifications and procedures set forth in the air compressor manufacturer’s
manual, Cryomech, Inc. extends a warranty on all parts and workmanship for a period of
one (1) year from the date of shipment from Cryomech. This warranty covers all non-user
serviceable components of the air compressor. The warranty does not cover user-
serviceable parts.
If found to be defective and in accordance with the terms of the limited warranty,
Cryomech will provide warranty replacement parts at no cost to the customer. Customers
are responsible for all shipping and handling charges associated with warranty repair.
2.2 Conditions that can void the warranty
•Operation of the liquid nitrogen plant in any situation that does not meet the
specifications in this section will void the warranty. If you plan to operate the system
outside any of the specified conditions, contact Cryomech. See Section 5.
•Failure to follow these installation guidelines could result in voiding the warranty. See
Section 6.
•Cooling water must meet the requirements in Section 5. If water that does not meet
the cooling water specifications in Section 5 is introduced into the system, even for
cleaning purposes, it will void the warranty. See Section 6.
•A voltage deviation of more than 10% above or below the voltage rating can cause
compressor motor overheating and possible failure. Indications of operation outside
that voltage range will void the compressor warranty. See Sections 6 and 7.
•Do not allow the flex lines to come into contact with corrosives or any type of
commercial cleaning agent. Helium leaks caused by exposure to corrosives or
commercial cleaning agents will not be covered under warranty. See Section 6.
•Do not bend the flex lines to less than 10 inch (25 cm) radius or permanent damage
may occur. This type of damage is not covered under the warranty. See Section 6.
•The compressed air filters are not designed to remove vaporous water. Vaporous
water will pass through the filters and damage the N2generator. This type of damage
is not covered under the warranty. See Section 6.
•The maximum inlet air temperature to the N2generator /compressed air filter bank
panel is 125°F (52°C). Temperatures above 125°F (52°C) will damage the filter bank
components. This type of damage is not covered under the warranty. See Section 6.