Culligan Aquasential Salt Free Conditioner 9x16 Condo... User manual

Aquasential
Salt Free
Conditioner
Models from 2021
DCO# 200276 02/02/21
CAT# 01037540 Rev D
© 2021 Culligan International Company

Analytical
Laboratory
Services
Water Testing Made Easy.
Culligan’s Analytical Laboratory provides its customers with quality water analysis using EPA approved methods. Our Analytical
Laboratory is certied by the State of Illinois EPA, to be compliant with the National Environmental Laboratory Accreditation
Conference (NELAC) standards. In addition to Illinois chemical certication, our Analytical Laboratory is certied to perform
coliform and E. coli testing.
We strive to provide our customers with the testing they need at the lowest possible cost with the quickest turn-around time.
STANDARD
WATER TESTING
For sizing systems and
general chemical water
characteristics.
WELL
WATER TESTING
•Basic •Realtor
•Drilling Surveilance
•Expanded
•Gold
SPECIAL
WATER TESTING
•Hemodialysis •Scale
•Resin •Organic
•Microbiology
•Membrane
Contact your local Culligan Dealer today to
make sure your water is it’s best it can be.
1-877-889-8195
E-mail: Water[email protected]
www.culligan.com
2

About This Manual�������������������������������������������������������������������������������������������������������������������������������4
Attention Culligan Customer����������������������������������������������������������������������������������������������������������������5
Thank You!�������������������������������������������������������������������������������������������������������������������������������������������6
 ��������������������������������������������������������������������������������������������������������������������������������������7
Application�������������������������������������������������������������������������������������������������������������������������������������������8
When & How to Bypass Your Water System ���������������������������������������������������������������������������������������9
Things to Check Before You Call For Service �����������������������������������������������������������������������������������10
Care and Cleaning of Your Water System�����������������������������������������������������������������������������������������11
Records and Data������������������������������������������������������������������������������������������������������������������������������12
Culligan Limited Warranty �����������������������������������������������������������������������������������������������������������������13
Table of Contents
301037540 C 02/21

About This Manual
401037540 C 02/21
This manual:
• Familiarizes the operator with the equipment
• Explains installation and setup procedures
• Provides basic programming information
• Explains the various modes of operation
• Gives specifications and troubleshooting information
Read this Manual First
Before you operate the Culligan® unit, read this manual to become familiar with the device and its capabilities�
Installation or maintenance done on this system by an untrained service person can cause major damage to equipment
or property damage� Not adhering to the recommended service/maintenance can cause damage to equipment or
property damage�
Safety Instructions and Safety Definitions
Note
NOTE! “Note!” is used to emphasize installation, operation or maintenance
information which is important, but does not present any hazard.
Caution
CAUTION!
“Caution” is used when failure to follow directions could result in damage to equipment or property.
Warning
WARNING!
“Warning” is used to indicate a hazard which could cause injury or death if ignored.
The CAUTION and WARNING paragraphs are not meant to cover all possible conditions and situations that may occur�
It must be understood that common sense, caution, and careful attention are conditions which cannot be built into the
equipment� These MUST be supplied by the personnel installing, operating, or maintaining the system�
NOTE! Be sure to check and follow the applicable plumbing codes and ordinances when installing this equipment.
WARNING! Use protective clothing and proper face or eye protection equipment when handling chemicals
or power tools.

Attention Culligan Customer
We encourage Culligan users to learn about Culligan products, but we believe that product knowledge is best obtained by
consulting with your Culligan dealer� Untrained individuals who use this manual assume the risk of any resulting property
damage or personal injury�
WARNING!
If incorrectly installed, operated, or maintained, this product can cause severe injury.
Those who install, operate, or maintain this product should be trained in its proper use,
warned of its dangers, and should read the entire manual before attempting to install,
operate, or maintain this product. Failure to comply with any warning or caution that
results in any damage will void the warranty.
CAUTION!
This system is to be supplied with cold water only.
CAUTION!
This product is not to be used by children or persons with reduced physical, sensory
or mental capabilities, or lack of experience or knowledge, unless they have been given
supervision or instruction. Children should be instructed not to play with this appliance.
NOTE! This system is not intended for use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection either before or after the system.
Check with your public works department for applicable local plumbing and sanitation
codes. Follow local codes if they differ from the standards used in this manual. To
ensure proper and efficient operation of this Culligan product to your full satisfaction,
carefully follow the instructions in this manual.
Products manufactured and marketed by Culligan International Company (Culligan) and its affiliates are protected by
patents issued or pending in the United States and other countries� Culligan reserves the right to change the specifications
referred to in this literature at any time without prior notice� Culligan, Aqua-Sensor, Tripl-Hull, and SoftMinder are trademarks
of Culligan International Company or its affiliates�
Culligan International Company
9399 West Higgins Road, Suite 1100
Rosemont, Illinois 60018
1-847-430-2800
www�culligan�com
501037540 C 02/21

Welcome To Your New World of Better Living with Culligan Water.
Congratulations on selecting the Aquasential Salt Free Conditioner� With Culligan’s many years of knowledge and experience
in water treatment, you can be confident that the model you selected has been designed and engineered to provide years
of service with a minimum of care and attention�
If this is your first experience having filtered, conditioned water in your home, you’ll love the amazing difference it makes�
We promise that you’ll never want to be without it again�
The Culligan® Aquasential Salt Free Conditioner is designed to meet the needs of applications for high quality water�
This manual contains important information about the unit, including information needed for installation, operating, and
maintenance procedures� A troubleshooting section provides a guide for quick and accurate problem solving�
This manual is based on information available at the time it was finalized, approved, and published� Continuing design
refinement could cause changes that may not be included in this publication�
Your local independently operated Culligan dealer employs trained service and maintenance personnel who are experienced
in the installation, function and repair of Culligan equipment� This publication is written specifically for these individuals and
is intended for their use�
The Culligan Aquasential Salt Free Conditioner 9x16Condo Unit; Aquasential
Salt Free Conditioner 9x16Standard Home; Aquasential Salt Free Conditioner
9x36Large Home; Aquasential Salt Free Conditioner 9x42Twin Premium Home;
Aquasential Salt Free Conditioner 14x65Light Commercial systems are certified
by WQA to NSF/ANSI 372 for lead free compliance and to CSA B483.1 for material
safety and structural integrity. Not certified for contaminant reductions.
Products manufactured and marketed by Culligan International Company (Culligan) and its affiliates are protected by
patents issued or pending in the United States and other countries� Culligan reserves the right to change the specifications
referred to in this literature at any time, without prior notice� Culligan, Cullar, Filtr-Cleer, Cullneu, AccuSoft, Culligan Man
and www�culligan�com are trademarks of Culligan International Company or its affiliates�
Licensed plumbers know that standard industry procedures include only to hand tighten or use strap wrenches on plastic parts�
Plastic piping systems must be installed, operated and maintained in accordance with accepted standards and procedures�
Not adhering to the recommended service/maintenance can cause damage to equipment or property damage�
Thank You!
601037540 C 02/21

Specifications
701037540 C 02/21
Culligan Aquasential Salt Free Conditioner
System Operating and Regulatory Specifications
The Culligan Aquasential Salt Free Conditioner is approved for low lead as defined by NSF 372 and CSA B483�1 for
material safety and structural integrity� In order to meet regulatory condition, some operational parameters must be followed�
They include:
1� Culligan recommends following the IAPMO Uniform Plumbing code section 806�2 by installing a Pressure
Regulating Valve if the water pressure is greater than 80 psi� Operating on pressures above the UPC for
extended periods of time can increase the service frequency and failure of replacement parts� On a private
water system, make sure the minimum pressure (when the pump starts) is greater than 20 psi (140 kPa)�
2� Operating temperature between 33° and 120°F or 1°–49°C�
3� Clear (non-turbid) water supplies (Less than 5 NTU)�
4� A minimum of a 10 minute rinse of system with CullACT media
(using non-Culligan branded media or different amounts voids WQA certification)�
Table 1� System Loading & Performance Information�
Name CullACT Media
Loading (L) Pre-filter Max Flow Rating (gpm)

Condo Unit
2�0 Not Included 8

Standard Home
3�0 Not Included 10

Large Home
4�0 5 micron sediment
filter*
15

Premium Home with Carbon Filter
4�5 9x42 carbon filter* 15

Light Commercial
7�5 Not Included 20
*Included with System
Ideal Water Conditions
Table 2� Ideal Water Conditions�
Flow Direction Upflow - All Salt-Free Conditioners¹
Low Temperature (through system) 41° F
Max Temperature (through water heater) 176° F
pH range 6�5 - 8�5
Max hardness (gpg) 75
Max iron (ppm) 0�3
Max manganese (ppm) 0�05
Max free chlorine (ppm) 3
Max copper (ppm) 1�3
Oil None
Hydrogen sulfide None
¹Activated Carbon Filter Tank included with Twin Premium Home system operates as a Downflow filter�
NOTE! Install systems in new residences/facilities with
copper pipe after six weeks of water use.

Water Quality
The Culligan Aquasential Salt Free Conditioner uses Culligan’s CullACT media to help reduce scale build up in hot water heaters
and pipes and on household surfaces and appliances� The Aquasential Salt Free Conditioner is an alternative technology to
traditional ion-exchange water softeners that use salt� Unlike a water softener, the Aquasential Salt Free Conditioner will not
remove hardness minerals from the water�
The CullACT media serves as a catalyst to change the physical structure of the hardness minerals in water that can cause
scaling� This process is known as Template Assisted Crystallization (TAC) and it changes the chemical structure of hardness
minerals to a crystallized micro-structure that is resistant to scale formation� The result is that the water contains the same
amount of minerals, but in a form that is much less likely to cause scaling� Because the mineral content of the water remains
unchanged, water spots can still be present on fixtures and glassware but they will be will be much easier to wipe off and
remove after being treated by the Culligan Aquasential Salt Free Conditioner�
Frequently Asked Questions
1. Q: Can I test my water for hardness minerals to determine if my Aquasential Salt Free Conditioner
is working correctly?
A: No� Since Aquasential Salt Free Conditioners do not remove hardness the test results will be the same�
2. Q: How do I know if my Aquasential Salt Free Conditioner is working properly?
A: After installation you should notice that water spots on shower walls and fixtures are easier to wipe off�
3. Q: Will my water taste different after Aquasential Salt Free Conditioning?
A: No� The Aquasential Salt Free Conditioner will not change the taste of the water� If your system includes
an Activated Carbon Filter and your water contains chlorine you will notice an improvement in taste and
the elimination of odors associated with chlorine�
4. Q: Is there any maintenance to be done to my Aquasential Salt Free Conditioner?
A: No regular maintenance needs to be done to the Aquasential Salt Free Conditioner� If your system
includes a cartridge type pre-filter the cartridge should be changed when water pressure is reduced
or at least every six months�
5. Q: What is the expected service life of the CullACT media used in the Aquasential Salt Free Conditioner?
A: The CullACT media life expectancy is 3 to 5 years for most water supplies when all application
guidelines are followed�
6. Q: What indicates the CullACT media is near the end of its service life?
A: When it becomes more difficult to clean water spots from shower walls and fixtures it is most likely time
for media replacement� Call your local Culligan dealer for service�
Application
801037540 C 02/21

When and How to Bypass Your Water Conditioner
Normally, all water except outside lines passes through the water conditioner� There are times when the water
conditioner should be bypassed, using the Cul-Flo-Valv®Bypass, or a three-way bypass valve� You should bypass:
1� If lines to outside faucets do not bypass the water conditioner, and you do not want to waste conditioned
water on lawn sprinkling or other outside uses�
2� If you are going away on vacation�
Bypass Valve
In the back of Culligan water conditioner is a Cul-Flo-Valv® Bypass valve� To bypass the unit, turn the blue knob
clockwise� To return to conditioned water service, turn the blue knob counter-clockwise�
Figure 1� Bypass Position
About 3/8”
Bypassed
To BYPASS, turn the blue knob clockwise (see directional arrow on end of knob) until the knob stops as shown
in Figure 1� DO NOT OVERTIGHTEN!
Figure 2� Service Position
About
1-1/4”
A screwdriver shank
may be used in the
slot as a lever for extra
turning force if needed
Conditioned Water
To return to SERVICE, turn the blue knob counter-clockwise (see directional arrow on end of knob)
until the knob stops as shown in Figure 2� DO NOT OVERTIGHTEN!
When & How to Bypass Your Water System
901037540 C 02/21

Things to Check Before You Call For Service
10 01037540 C 02/21
If you unexpectedly experience a change in the quality of your water, make these simple checks before calling your
Culligan dealer� One of the following conditions may be the reason for the change�
Bypass Valves
Check to see if they are in the proper position� Cul-Flo-Valv® Bypass, if used, should be in the ""Service Position""
(handle stem screwed out) position� If hand valves are used, see that inlet and outlet valve are opened and that the
bypass valve is closed�
No Water
If you aren’t getting any water flow at all, make sure your water supply is working� Open a tap ahead of the
conditioner (outside tap) to see if you have any water pressure� If you have water pressure, check the bypass
valve� If it is in the Service position, put it into the bypass and call your Culligan dealer for service�
If You Have A Cartridge Filter Installed
If your system has a cartridge type filter installed prior to the Aquasential Salt Free Conditioner make sure the cartridge is
not clogged as this can be the cause of low water pressure� Replace the filter cartridge with a new one and check to see
if water pressure returns�
Increased Usage
Guests, family additions, new water-using appliances, etc, will all result in more water usage and will require more
capacity from your system� Call your Culligan dealer for advice and save a service call�

These simple precautions, if followed, will help assure continued trouble-free service and keep your Culligan
Water system looking like new for years�
• Use only mild soap and warm water when cleaning the exterior of the conditioner� Never use harsh,
abrasive cleaning compounds or those which contain acid, such as vinegar, bleach and similar products�
• Important: Protect your water system and the entire drainline from freezing temperatures�
WARNING!
If your unit should freeze, do not attempt to disassemble it. Call your Culligan Dealer.
• Important: Culligan water systems are sold for use with potable water, only� If at any time the water becomes
contaminated, such as during a “boil water” situation, the operation of the water system should be discontinued
until it is verified that the water is again potable� To do this, turn the knob on the bypass valve to the bypass
position� Then, call your Culligan dealer to have your system sanitized before it is placed back into service�
• Should service, adjustment, or trouble-shooting information be needed which is not covered in this Owners Guide,
call your Culligan Dealer�
If you have further questions, please call your local independently operated Culligan dealer� Your Culligan dealer
will be glad to be of assistance to you�
Care and Cleaning of Your Water System
11 01037540 C 02/21

Important Information about your Culligan Water System
Please fill in the information below for future reference� If you have any questions regarding your Culligan water
system, please contact the dealer that installed your system for assistance�
Addition information may also be found by visiting: www�culligan�com
System and Dealer Identification
System Name Model Name:
In & Out Head Serial #: Tank Dimensions (W" x H"):
Date of Installation: Tank Serial #
Culligan Dealer: City/Town:
Dealer Phone # State:
Recommended Service
Recommended Owner Service Interval for Cartridge Filter (if applicable):
3 month: ________ 6 month: _________ 9 month: ________ 12 month: _________
Recommended Dealer Service:
_____ Evaluate Condition of CullACT Media
_____ Replace CullACT Media Every 3-5 Years or as Necessary
_____ Replace Cullar D+ Activated Carbon Media Every 3-5 Years or as Necessary
Water Analysis
Hardness _____________________ grains/gallon Total Dissolved Solids - TDS ___________________ mg/l
pH level (acidity) ______________________ S�U� Alkalinity_______________________________grains/gallon
Chloride ____________________________ mg/l Manganese__________________________________ mg/l
Sodium _____________________________ mg/l HydrogenSulfide(HS)_________________________ mg/l
Iron ________________________________ mg/l Chlorine ___________________________________ mg/l
Other __________________________________ Other _________________________________________
NOTE! mg/l (milligrams per liter) and ppm (parts per million)
are equivalent units of measurement and 1 grain = 17.1 mg/l
Records and Data
12 01037540 C 02/21

Culligan Limited Warranty
13 01037540 C 02/21
Culligan Aquasential Salt Free Conditioners
You have just purchased one of the finest water conditioners made� As an expression of our confidence in
Culligan International Company products, your water conditioner is warranted to the original end-user, when
installed in accordance with Culligan specifications, against defects in material and workmanship from the date
of original installation, as follows:
For a period of ONE YEAR The entire conditioner
For a period of FIVE YEARS In/Out Head
For a period of TEN YEARS Fiberglass tank
If a part described above is found defective within the specified period, you should notify your independently operated
Culligan dealer and arrange a time during normal business hours for the dealer to inspect the water conditioner on your
premises� Any part found defective within the terms of this warranty will be repaired or replaced by the dealer� You pay only
freight from our factory and local dealer charges�
We are not responsible for damage caused by accident, fire, flood, freezing, Act of God, misuse, misapplication, neglect, oxidizing
agents (such as chlorine, ozone, chloramines and other related components), alteration, installation or operation contrary to our
written instructions, or by the use of accessories or components which do not meet Culligan specifications, is not covered by this
warranty� Refer to the specifications section in the Installation and Operating manual for application parameters�
Our product performance specifications are furnished with each water conditioning unit� To the extent permitted by law,
culligan disclaims all implied warranties, including without limitation warranties of merchantability and fitness for particular
purpose; to the extent required by law, any such implied warranties are limited in duration to the one-year period specified
above for the entire conditioner� As a manufacturer, we do not know the characteristics of your water supply or the
purpose for which you are purchasing a water conditioner� The quality of water supplies may vary seasonally or over
a period of time, and your water usage rate may vary as well� Water characteristics can also differ considerably if your
water conditioner is moved to a new location� For these reasons, we assume no liability for the determination of the
proper equipment necessary to meet your requirements, and we do not authorize others to assume such obligations for
us� Further, we assume no liability and extend no warranties, express or implied, for the use of this product with a non-
potable water source� Our obligations under this warranty are limited to the repair or replacement of the failed parts of the
water conditioner, and we assume no liability whatsoever for direct, indirect, incidental, consequential, special, general,
or other damages�
Some states do not allow the exclusion of implied warranties or limitations on how long an implied warranty lasts, so the above
limitation may not apply to you� Similarly, some states do not allow the exclusion of incidental or consequential damages, so the
above limitation or exclusion may not apply to you� This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state� Consult your telephone directory for your local independently operated Culligan dealer, or
write Culligan International Company for warranty and service information�
Culligan International Company
9399 West Higgins Road, Suite 1100
Rosemont, IL 60018 USA
[phone]
www�culligan�com