Culligan Platinum Plus Series User manual

Culligan®
Platinum Plus
Series
Automatic
Water
Conditioner
Owners Guide

i
Thank You
And Welcome To Your New World Of Better Living
With Culligan Water.
The Culligan Platinum Plus Series Water Softeners with Soft-Minder®Meter
and Aqua-Sensor®sensing device are tested and certified by WQA against
NSF/ANSI Standard 44 for the effective reduction of hardness (calcium and
magnesium), barium and radium 226/228 as verified and substantiated by
test data.
For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall
be adhered to. Consult your licensed plumber for installation of this system. This
system and its installation must comply with state and local regulations. The use
of saddle valves is not permitted.
If this is your first experience having soft, conditioned water in your home, you’ll be amazed at
the marvelous difference it makes. We promise that you’ll never want to be without it again.
Congratulations, too, on selecting one of the “first family” of water conditioners in the prestigious
Culligan Platinum Series. With Culligan’s many years of knowledge and experience in water
treatment, you can be confident that the model you selected has been designed and engineered
to provide years of service with a minimum of care and attention.
Some localities have corrosive water. A water softener cannot correct this problem and so its
printed warranty disclaims liability for corrosion of plumbing lines, fixtures or appliances. If you
suspect corrosion, your Culligan Dealer has equipment to control the problem.
Sodium Information: Water softeners using sodium chloride for regeneration add sodium to
the water. Persons who are on sodium restricted diets should consider the added sodium as part
of their overall sodium intake.
Attention Culligan Customer:
The installation, service and maintenance of this equipment should be rendered by a
qualified and trained service technician. Your local independently operated Culligan dealer
employs trained service and maintenance personnel who are experienced in the installation,
function and repair of Culligan equipment. This publication is written specifically for these
individuals and is intended for their use.
We encourage Culligan users to learn about Culligan products, but we believe that product
knowledge is best obtained by consulting with your Culligan dealer. Untrained individuals
who use this manual assume the risk of any resulting property damage or personal injury.

ii
Table of
Contents
Performance Data Sheets are included in this manual for various Culligan Platinum Plus Series
Softener models. Refer to the Performance Data Sheet for your specific softener, as there are
slight differences between the models. The softener warranty is located on page 55 of this
Owner’s Guide.
Specifications ........................................................ 1
Introduction.......................................................... 2
HowyourConditionerWorks ............................................. 5
ModesofOperation.................................................... 7
Preparation.......................................................... 8
Installation.......................................................... 10
Programming........................................................ 18
StatisticFunctions..................................................... 24
FinalStart-Up........................................................ 25
Salt,Supply,UsageandService .......................................... 28
Care and Cleaning of your Water Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Recommended Preventative Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
ToCleanOuttheSaltStorageTank ........................................ 30
SanitizingProcedure .................................................. 31
ThingstoCheckBeforeyoucallforService................................... 32
ErrorCodes......................................................... 33
When and How to Bypass your Water Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Culligan Platinum Plus Series 10” Water Softener with Soft-Minder®Meter PDS . . . . . . . . . . 35
Culligan Platinum Plus Series 10” Water Softener with Aqua-Sensor®Sensing Device PDS . . 36
Culligan Platinum Plus Series 12” Water Softener with Soft-Minder®Meter PDS . . . . . . . . . . 37
Culligan Platinum Plus Series 12” Water Softener with Aqua-Sensor®Sensing Device PDS . . 38
Culligan Platinum Plus Series 14” Water Softener with Soft-Minder®Meter PDS . . . . . . . . . . 39
Culligan Platinum Plus Series 14” Water Softener with Aqua-Sensor®Sensing Device PDS . . 40
Culligan Platinum Plus Series 16” Water Softener with Soft-Minder®Meter PDS . . . . . . . . . . 41
Culligan Platinum Plus Series 16” Water Softener with Aqua-Sensor®Sensing Device PDS . . 42
PartsList........................................................... 44
RecordsandData .................................................... 54
Warranty .......................................................... 55

1
Performance
Specifications
Control Valve
10” Model
1 1/4” 5-cycle
Reinforced
Thermoplastic
12” Model
1 1/4” 5-cycle
Reinforced
Thermoplastic
14” Model
1 1/4” 5-cycle
Reinforced
Thermoplastic
16” Model
1 1/4” 5-cycle
Reinforced
Thermoplastic
Overall Conditioner Height 62 in 60 in 73 in 73 in
Media Tank Design Quadra-Hull®Quadra-Hull®Quadra-Hull®Quadra-Hull®
Media Tank Dimensions
(Dia x Ht) 10 x 54 in 12 x 52 in 14 x 65 in 16 x 65 in
Salt Storage Tank
Dimensions (Dia x Ht) 18 x 43 in 18 x 43 in 24 x 40 in 24 x 40 in
Exchange Media, Type and
Quantity Cullex®Media, 1.5 ft3Cullex®Media, 2.0 ft3Cullex®Media, 3.0 ft3Cullex®Media, 4.0 ft3
Underbedding, Type and
Quantity
Cullsan®Underbedding,
15 lb
Cullsan®Underbedding,
20 lb
Cullsan®Underbedding,
25 lb
Cullsan®Underbedding,
30 lb
Exchange Capacity @ Salt
Dosage Per Recharge
28,210 gr @ 6.0 lb
38,260 gr @ 12.0 lb
45,338 gr @ 18.0 lb
31,952 gr @ 7.0 lb
53,438 gr @ 16.0 lb
62,941 gr @ 24.0 lb
56,420 gr @ 12.0 lb
76,520 gr @ 24.0 lb
90,676 gr @ 36.0 lb
63,904 gr @ 14.0 lb
106,876 gr @ 32.0 lb
125,885 gr @ 48.0 lb
Efficiency rated dosage14,702 gr/lb @
6 lb salt dosage
4,565 gr/lb @
7 lb salt dosage
4,702 gr/lb @
12 lb salt dosage
4,565 gr/lb @
14 lb salt dosage
Freeboard to Media214.5 in 16 in 25 in 25 in
Freeboard to
Underbedding347.5 in 46 in 59 in 59 in
Salt Storage Capacity 375 lb 375 lb 600 lb 600 lb
Rated Service Flow @
Pressure Drop 14.9 gpm @ 15 psi 19.5 gpm @ 15 psi 20.5 gpm @ 15 psi 22.9 gpm @ 15 psi
Total Hardness, Maximum 99 gpg 99 gpg 99 gpg 99 gpg
Total Iron, Maximum 5 ppm 5 ppm 5 ppm 5 ppm
Hardness to Iron Ratio,
Minimum 8 gpg to 1 ppm 8 gpg to 1 ppm 8 gpg to 1 ppm 8 gpg to 1 ppm
Operating Pressure 20-125 psi 20-125 psi 20-125 psi 20-125 psi
Operating Pressure
(Canada) 20-90 psi 20-90 psi 20-90 psi 20-90 psi
Operating Temperature 33-120°F 33-120°F 33-120°F 33-120°F
Electrical Requirements 24V/60 Hz 24V/60 Hz 24V/60 Hz 24V/60 Hz
Electrical Power
Consumption, Min/Max 3 Watts/35 Watts 3 Watts/35 Watts 3 Watts/35 Watts 3 Watts/35 Watts
Drain Flow, Maximum4 2.0 gpm 3.5 gpm 5.0 gpm 6.0 gpm
Recharge Time, Average585 min 84 min 82 min 96 min
Recharge Water
Consumption, Average554 gal 80 gal 181 gal 183 gal
1 The efficiency rated dosage is only valid at the stated salt dosage and maximum service flow
rate and is efficiency rated according to NSF/ANSI 44.
2 Measured from top of media to top surface of tank threads. (backwashed and drained).
3 Measured from top of underbedding to top surface of tank threads.
4 Backwash at 120 psi (830 kPa).
5 10 minute backwash, 6 lb 10” model, 7 lb. 12” model, 12 lb. 14” model or 14 lb. 16”
model salt dosage.

2
Introduction Read this Manual First
Before you operate the Culligan Platinum Plus Series Water Softening System, read this manual to
become familiar with the device and its capabilities.
Watch for Special Paragraphs
Please read the special paragraphs in this manual. Examples are shown below.
Safe Practices
Throughout this manual there are paragraphs set off by special headings.
Note: Note or Notice is used to emphasize installation, operation or maintenance information
which is important, but does not present any hazard. Example:
Caution! Caution is used when failure to follow directions could result in damage to equipment
or property. Example:
WARNING! Warning is used to indicate a hazard which could cause injury or death if ignored.
Example:
Serial Numbers
The control valve serial number is located on the back of the timer case.
The media tank serial number is located on the top surface of the tank.
This publication is based on information available when approved for printing. Continuing design refinement
could cause changes that may not be included in this publication.
Products manufactured and marked by Culligan International Company (Culligan) and its affiliates are
protected by patents issued or pending in the United States and other countries. Culligan reserves the right to
change the specifications referred to in this literature at any time, without prior notice. Culligan, Aqua-Sensor,
Tripl-Hull, Flo-Pak and Soft-Minder are trademarks of Culligan International Company or its affiliates.
Note: Check and comply with your state and local codes. You must follow these guidelines.
For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR
shall be adhered to. Consult your licensed plumber for installation of this
system. This system and its installation must comply with state and local
regulations. The use of saddle valves is not permitted.
Caution! Disassembly while under water pressure can result in flooding.
Warning! Electrical Shock Hazard! Unplug the unit before removing the
cover or accessing any internal control parts.
Note: The nipple must extend no more than 1 inch above the cover plate.
Note: Do not remove or destroy the serial number. It must be referenced on request for
warranty repair or replacement.

3
Introduction
(cont.)
It’s All So Easy, So Economical, So Efficient, So Enjoyable!
Kind To Skin And Complexion
Soft water will help prevent red, itchy or dry skin because there are no hardness impurities to
cause soreness, no soap curd to coat the skin. Shaving is easier, smoother - either with blade or
electric shaver.
Bathing And Showering
You’ll use far less soap with conditioned water. Use your soap very sparingly - not as you did
before soft water. Just a quick rinse removes all lather, leaving your skin pleasantly smooth and
silky - because now it’s free of sticky soap curd and film.
Saves Washing Costs. Helps Control Environmental Pollution
Soft water washes whiter and cleaner with less soap or detergent. Because the hardness
impurities are removed, your soap can concentrate solely on washing. People usually find that
they can reduce the amount of soap they use substantially. If you normally used a cup per wash
load with hard water, try using only 1/3 cup depending on the size of your wash load and the
degree of soil. Different amounts are required, but you can use less with softened water. An
added bonus is the fact that your washable fabrics will last longer.
Super Hair Conditioning
Soft water is great for scalp and hair care. No insoluble deposits are formed. Hair is shinier,
softer, more manageable. Reduce the amount of shampoo you have normally used.
Dishes Are A Delight
Washed by hand or in a dishwasher, glassware, dishes and silver wash cleaner, easier. Follow
your dishwasher manufacturer’s instructions. Soft water promotes sanitation because no greasy
hard water film can form to collect or harbor bacteria.
Easier Housekeeping, Gleaming Fixtures
You’ll be amazed at the marvelous difference. Just a swish of the cloth, and the bathtub or shower
and fixtures are clean and sparkling. Imagine, no scouring! No hard water scum to cause rings,
streaks, spots and stains. To keep their gleaming luster, simply wipe fixtures with a towel after
use. Formica, tile, walls, floors, woodwork surfaces clean easier, stay clean longer. You’ll save on
cleaning aids and save on time.

4
Introduction
(cont.)
Saves Water-Heating Energy, Helps Water-Using Appliances
Soft water reduces the formation of rock-like hard water scale which encrusts water heaters,
hot water pipes, shower heads, and water-using appliances. This scale can cause premature
maintenance and failure.
Elimination of hard water also provides substantial energy savings because scale acts as an
insulator, wasting electricity or gas used to heat water.
Savings Galore
A water conditioner is frequently referred to as “the appliance that pays for itself”. You’ll find
that your savings on soaps, detergents, cleaning aids, and personal care products will help your
family’s household budget. And if you place a price on your time, you’ll be most happy with the
time saved by your new family servant.
Water For Lawns And Household Plants
If possible, lawn sprinkling faucets should be supplied with hard water primarily because it is
uneconomical to soften so much water.
Household plants are much more sensitive than lawns with respect to the kind of water which is
best. First, because they receive no rainfall and, second, there is little or no drainage of the soil.
Preferably they should be watered with rainwater or water which is low in mineral content such
as distilled or demineralized water. Softened water is not recommended for house plants because
a build-up of sodium in the soil may interfere with efficient absorption of water by the plant root
system. Additional information may be obtained from your independently operated Culligan
dealer.

5
How Your Water
Conditioner
Works
Why Water Gets Hard And How It’s Softened
All of the fresh water in the world originally falls as rain, snow, or sleet. Surface water is drawn
upward by the sun, forming clouds. Then, nearly pure and soft as it starts to fall, it begins to
collect impurities as it passes through smog and dust-laden atmosphere. And as it seeps through
soil and rocks it gathers hardness, rust, acid, unpleasant tastes and odors.
Water hardness is caused primarily by limestone dissolved from the earth by rainwater. Because
of this, in earlier times people who wanted soft water collected rainwater from roofs in rain
barrels and cisterns before it picked up hardness from the earth.
Some localities have corrosive water. A softener cannot correct this problem and so its printed
warranty disclaims liability for corrosion of plumbing lines, fixtures or appliances. If you suspect
corrosion, your Culligan Man has equipment to control the problem.
Iron is a common water problem. The chemical/physical nature of iron found in natural water
supplies is exhibited in four general types:
1. Dissolved Iron - Also called ferrous or “clear water” iron. This type of iron can be
removed from the water by the same ion exchange principle that removes the hardness
elements, calcium and magnesium. Dissolved iron is soluble in water and is detected by
taking a sample of the water to be treated in a clear glass. The water in the glass is initially
clear, but on standing exposed to the air, it may gradually turn cloudy or colored as it
oxidizes.
2. Particulate Iron - Also called ferric or colloidal iron. This type of iron is an undissolved
particle of iron. A softener will remove larger particles, but they may not be washed out in
regeneration effectively and will eventually foul the ion exchange resin. A filtering treatment
will be required to remove this type of iron.
3. Organic Bound Iron - This type of iron is strongly attached to an organic compound in
the water. The ion exchange process alone cannot break this attachment and the softener will
not remove this type of iron.
4. Bacterial Iron - This type of iron is protected inside a bacteria cell. Like the organic bound
iron, it is not removed by a water softener.
When using a softener to remove both hardness and dissolved iron it is important that it
regenerates more frequently than ordinarily would be calculated for hardness removal
alone. Although many factors and formulas have been used to determine this frequency, it is
recommended that the softener be regenerated when it has reached 50 - 75% of the calculated
hardness alone capacity. This will minimize the potential for bed fouling. (Iron removal claims
have not been verified by the Water Quality Association or Underwriters Laboratories.)
If you are operating a water softener on clear water iron, regular resin bed cleaning is needed to
keep the bed from coating with iron. Even when operating a softener on water with less than the
maximum of dissolved iron, regular cleanings should be performed. Clean every six months or
more often if iron appears in your conditioned water supply. Use resin bed cleaning compounds
carefully following the directions on the container.
Caution! Do not use where the water is microbiologically unsafe or with water of
unknown quality without adequate disinfection before or after the unit.

6
The Culligan
Process
Your Culligan water conditioner consists of three basic components, (A) the Control Valve, (B) the
Mineral Tank, and (C) the Brine System.
A. The exclusive Culligan control valve automatically performs a variety of tasks that are necessary
for the proper operation of your water conditioner. These tasks, commonly referred to as cycles
or operating positions, are Service, Regeneration, and Brine Refill.
1. Service: While the control valve is in the “Service cycle”, hard water is directed down
through the column of Cullex®resin where hardness minerals are removed from the water.
The softened water is then directed into your household plumbing lines. The ability of the
Cullex resin to remove hardness minerals needs to be periodically replenished; this is
referred to as . . .
2. Regeneration: While the control valve is in the “Regeneration cycle”, water is first
directed up through the column of Cullex resin to flush accumulated sediment out of the
resin and down the drain. Then, the regenerant brine solution is slowly drawn from the
bottom of the salt storage tank of the Brine System and is directed down through the
column of Cullex resin, restoring the ability of the resin to remove hardness minerals from
your water supply. Once completed, the regeneration cycle is followed by . . .
3. Brine Refill: While the control valve is in the “Brine Refill cycle”, a predetermined
amount of water is directed to the salt storage tank of the Brine System so that additional
salt can be dissolved to provide the brine solution that will be needed for the next
regeneration cycle.
B. The Mineral Tank contains the Cullex resin column, Cullsan®underbedding, and an outlet
manifold. The number of gallons of hard water that can be softened by the Cullex resin column
before it needs regeneration is called the “capacity” of the resin column, and depends upon
the amount of hardness minerals in each gallon of water (expressed as grains per gallon) and
upon the amount of regenerant brine solution (expressed as pounds of salt) passed through the
resin column during regeneration.
Your Culligan service person, taking into account the hardness of your water and the amount
of softened water your household may
reasonably expect to use each day, has
carefully established how often the softener
will regenerate and how much salt will be
used for each regeneration. This will ensure
that all of your soft water needs will be fulfilled
without using an excessive amount of salt.
C. The Brine System consists of a salt storage
container and hydraulic Dubl-Safe™valve.
The salt storage container holds the salt that
is used to make the regenerant brine solution.
The hydraulic Dubl-Safe valve limits the
amount of water that is returned to the salt
storage tank during the brine refill cycle.
Since a predetermined amount of salt is
dissolved with each brine refill cycle, the salt
must be periodically replenished in order to
maintain efficient operation. Your Culligan
service person will be able to tell you about
how often salt must be added to the salt
storage container.
Brine Tank
Cover
Brine Tank
Salt Plate
Brine Valve
Brine
Chamber
A. Control
Valve
Manifold
Freeboard
B. Mineral Tank
Resin (Cullex)
Gravel
Underbedding
Distributor
C. Brine System

7
Modes of
Operation
Water Meter Mode
In water meter mode, the controller keeps track of the quantity of water that has flowed through
the resin bed. Based on the influent water hardness and the hardness capacity of the resin bed,
a service life expectancy in the quantity of softened water is calculated and programmed into the
control. When the set point is reached, regeneration is triggered. In delay regeneration mode, if
the predict mode is turned on, the average daily water usage will be compared to the remaining
capacity at the regeneration delay time to predict if another day’s water usage can occur before
requiring regeneration. If enough capacity is not present then the regeneration will occur at that
time. If the predict mode is not selected the regeneration will start at time of regeneration. In
immediate mode the regeneration starts when the capacity is exhausted. If time clock backup is
set and the capacity has not been exhausted but the days since last regen is greater than time
clock backup setting, the softener will immediately regenerate.
Aqua-Sensor Mode
The Aqua-Sensor is a conductivity probe that senses when a hardness front passes through the
resin bed. It functions independently of the influent water hardness so therefore, is useful in
conditions when the influent water hardness varies throughout the year. It provides for the most
efficient mode of operation. In addition to sensing when a resin bed is exhausted, it can also be
used to determine when the brine solution is rinsed from the resin bed during the Brine Draw/
Slow Rinse cycle triggering the control to move to fast rinse. This patented feature provides water
savings by optimizing the amount of rinse water required to completely rinse out the resin bed.
Manual Regeneration
Pressing and holding the regen button for 5 seconds will initiate an immediate regeneration. The
beeper will give one beep at the start of manual regeneration (when the motor starts to turn). In
delay mode, pressing and releasing the regen button will light the regen icon for regeneration to
occur at the set delay time. Pressing and releasing the regen button again will turn off the regen
icon.
Predict Mode
The Predict Mode is used with the flow meter to determine the optimum regeneration point. Before
the regeneration starts, the control will compare the remaining capacity value with the average
daily water use. If the average daily water usage is less than the reserve capacity, the controller
will wait 24 more hours before regeneration. If the reserve capacity is less than the average daily
water usage, the control will initiate regeneration. This works in delay mode only. At any time, if
the total capacity value is reached, the control will initiate an immediate regeneration.
Efficiency Mode
Water softeners historically use an optimum time range to control the Regeneration cycle steps,
with a minimum and maximum time required to perform each step dependent on the salt being
used, the hardness total and iron level. Culligan typically uses the maximum time range to insure
effective Regeneration. However, if the iron content of the water to be softened is zero, and
the hardness level is less than 20 gpg, Culligan has developed a new set of regeneration times
geared to reducing salt and water usage. These times are defined under a new operating mode
coined “Efficiency Mode”. Compared to the present time values used, these new regeneration
times and salt dosages are considerably less.

8
Preparation Component Description
The water conditioner is shipped from the factory in a minimum of three cartons. Remove all
components from their cartons and inspect them before starting installation.
Control Valve Assembly - Includes the 5-cycle regeneration control valve and the Accusoft®
Plus Microprocessor. Small parts packages will contain additional installation hardware, and the
conditioner Owner’s Guide.
Media Tank - Includes Quadra-Hull®media tank complete with Cullex®ion exchange resin,
underbedding and outlet manifold (12”, 14” and 16” tanks are shipped without media).
Salt Storage Tank Assembly - Includes salt storage container with support plate and Dubl-
Safe™brine refill valve and chamber.
Bypass Valve - Includes the molded bypass valve, the interconnecting couplings, and the
assembly pins.
Tools and Materials
The following tools and supplies will be needed, depending on installation method.
All Installations
• Safety glasses
• Phillips screwdrivers, small and medium tip.
• Gauge assembly (PN 00304450 or equivalent)
• Silicone lubricant (PN 00471507 or equivalent) - Do Not Use Petroleum-Based Lubricants
• A bucket, preferably light-colored
• Towels
Special Tools
• Torch, solder and flux for sweat copper connections
• Use only lead-free solder and flux for all sweat-solder connections, as required by state and
federal codes.
• Threading tools, pipe wrenches and thread sealer for threaded connections.
• Saw, solvent and cement for plastic pipe connections.
Materials
• Brine line, 3/8” (PN 01009819 or equivalent)
• Drain line, 1/2” (PN 00303082, gray, semi-flexible; or PN 00-3319-46, black, semi-rigid;
or equivalent)
• Thread sealing tape
• Pressure reducing valve (if pressure exceeds 125 psi [860 kPa], PN 00490900 or equivalent)
• Pipe and fittings suited to the type of installation
• Water softener salt (rock, solar or pellet salt formulated specifically for water softeners)
Note: Check and comply with your state and local codes. You must follow these guidelines.
For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall
be adhered to. Consult your licensed plumber for installation of this system.
This system and its installation must comply with state and local regulations.
The use of saddle valves is not permitted.

9
Preparation
(cont.)
Application
Water quality - Verify that raw water hardness and iron are within limits. Note the hardness for
setting the salt dosage and recharge frequency.
Iron is a common water problem. The chemical/physical nature of iron found in natural water
supplies is exhibited in four general types Dissolved Iron, Particulate Iron, Organic Bound Iron
and Bacterial Iron.
Hardness sample kits are available through your local Culligan dealer.
Pressure - If pressure exceeds 125 psi (860 kPa), install a pressure reducing valve (see
materials checklist). On private water systems, make sure the minimum pressure (the pressure at
which the pump starts) is greater than 20 psi (140 kPa). Adjust the pressure switch if necessary.
Temperature - Do not install the unit where it might freeze, or next to a water heater or furnace
or in direct sunlight. If installing in an outside location, you must take the steps necessary to
assure the softener installation plumbing, wiring, etc. areas well protected from the elements
(sunlight, rain, wind, heat, cold), contamination, vandalism, etc. as when installed indoors.
Location
Space requirements - Allow 6-12 inches (15-30 cm) behind the unit for plumbing and drain lines
and 4 feet (1.3 meters) above for service access and filling the salt container.
Floor surface - Choose an area with solid, level floor free of bumps or irregularities. Bumps,
cracks, stones and other irregularities can cause the salt storage tank bottom to crack when filled
with salt and water.
Drain facilities - Choose a nearby drain that can handle the rated drain flow (floor drain, sink
or stand pipe). Refer to the Drain Line Chart, Table 3 (page 15), for maximum drain line length.
Electrical facilities - A 10-foot cord and wall mount plug-in transformer are provided. The
customer should provide a receptacle, preferably one not controlled by a switch that can be
turned off accidentally. Observe local electrical codes.
Note: Most codes require an anti-siphon device or air gap. Observe all local plumbing
codes and drain restrictions. The system and installation must comply with all state and local
laws and regulations.
Note: The softener works on 24 volt - 60 Hz electrical power only. Be sure to use the
included transformer. Be sure the electrical outlet and transformer are in an inside location to
protect from moisture. Properly ground to conform with all governing codes and ordinances.
Note: P.N. 01012956 and P.N. 01014897 plug-in transformer are rated for indoor
installations only.
P.N. 01015972 plug-in transformer is rated for indoor/outdoor installations. (Non-Aqua-Sensor)
Caution! Do not use where the water is microbiologically unsafe or with water of
unknown quality adequate disinfection before or after the unit.
Caution! The use of a pressure reducing valve may limit the flow of water in the
household.

10
Installation
With the exception of media containers, open the remaining containers, remove all the
components, and inspect them before starting installation.
Placement
Refer to figure 1 for system placement.
• Set the media tank on a solid, level surface near water, drain and electrical facilities.
• Set the brine system on a flat, smooth, solid surface as near the media tank as possible.
Tank Assembly
Before the unit can be connected to the plumbing the manifold distributors must be assembled
and the underbedding and resin must be loaded into the tank for 12”, 14” and 16” tanks.
Position of the Mineral Tank(s)
Determine the location for the mineral tanks(s) prior to loading, since they will be difficult to move
after the underbedding and gravel are loaded.
Caution! DO NOT lay the tank down unless a suitable lifting device is available.
Personal injury and damage to the unit can result if dropped.
Note: Read this section entirely before starting the installation. Follow all applicable
plumbing and electrical codes.
Drain Line
Hard Water In
Heater
Treated Water Out
To
Hose
Bibs
Water
Meter
or
Pump
Air Gap
Softener
Brine Tank
Figure 1

11
Installation
(cont.)
Loading the Tank (12”, 14” and 16”
Tanks)
1. Position the tank so that the Culligan®logo is in the front.
2. Remove the inlet strainer.
3. Install the outlet manifold into the tank (Figure 2).
4. Cover the top of the manifold with a clean rag.
5. Using a large-mouth funnel, load the Culligan underbedding
through the top of the tank.
6. Aqua-Sensor®Installation (optional device)
A. Measure the sensor cable length as shown in Figure 2
and Table 1 (the Aqua-Sensor®cord is set at the factory
for a 9” tank).
B. Loosen the small Aqua-Sensor®Plug, a needle-nose pliers
works best (figure 3).
C. Moisten the cable sheath and slide the cable grip up or
down to the proper cable length.
D. Tighten the small Aqua-Sensor®plug so that the fitting
cannot slide along the cable.
E. Insert the probe and cable through the Aqua-Sensor®
port.
7. Load the tank with the Cullex®ion exchange resin. Leveling is
not required. Remove the funnel.
8. Install the inlet strainer making sure to thread the strainer in
until it bottoms out on the thread. Failure to install the strainer
correctly can cause the control to leak.
Note: There must be no kinks or bends in the cable.
Caution! DO NOT allow the outlet manifold
to move when loading the media. The manifold
must remain vertical to ensure a good seal at
the gasket. Rap the tank near the bottom with a
rubber mallet to level the sand.
Figure 2
Dimension “X” is the exposed length the Aqua-Sensor®cord (cord
length from the Aqua-Sensor®plug to the circuit board connector).
You can then verify the Aqua-Sensor®probe is inserted to the
proper depth by confirming dimension “X” is at the corrected
length.
Model X Y
10” Quadra-Hull™Tank 30 1/2” 44”
12” Quadra-Hull™Tank 32 1/2” 42”
14” Quadra-Hull™Tank 22 1/2” 52”
16” Quadra-Hull™Tank 22 1/2” 52”
Table 1
Small
Aqua-Sensor®
Plug
Figure 3

12
Installation
(cont.)
Mount the Control Valve
See Figure 4 for a visual on mounting the control valve to the tank.
• Remove and discard the protective cover in the tank neck.
• Install the inlet strainer making sure to thread the strainer in until it bottoms out on the thread.
Failure to install the strainer correctly can cause the control to leak.
• Lubricate the O-ring on the valve body lightly with silicon lubricant.
• Align the outlet manifold with the center opening in the control valve.
• Screw the tank adapter into the tank until the adapter bottoms out on the tank flange.
• Assemble the O-rings, located in the parts
pack, to the tank adapter.
• The valve adapter O-ring sits on the first
step on the adapter. See Figure 5.
• Lubricate only the top O-ring on the tank
adapter, and the outlet manifold O-ring
with silicone lubricant.
• Position the unit with the inlet and outlet
connections to the rear.
• Align the manifold with the center opening
in the valve, and press the valve onto the
adapter firmly.
• Assemble the tank clamp to the control, and tighten
the clamp screw.
Note: Do not use petroleum based lubricant, for this will cause swelling of rubber parts.
Note: Make sure to push the valve straight down onto the manifold. If the valve is
cocked it may cause the O-ring to slip off the manifold.
Note: Do not push the top O-ring
down to the flange surface on the
adapter.
Note: The larger of the two O-rings
in the parts pack goes between the
adapter and the valve, do not stretch
the smaller O-ring onto the top of the
tank adapter.
Note: The adapter only needs to be tightened hand-tight to the tank flange.
Note: Make sure to push the valve straight
down onto the manifold. If the valve is cocked, it
may cause the O-ring to slip off the manifold.
Note: The clamp and valve will be able to
rotate on the tank until pressure is applied.
Valve - Adapter O-Ring
Tank Adapter
Adapter - Tank O-Ring
Tank Clamp
Tank Clamp
Figure 4
Figure 5

13
Installation
(cont.)
Flow Control Eductor Nozzle
Listed below is the recommended eductor nozzle to be used at various salt dosages.
Tank Injector Draw Rate DLFC (gpm) BLFC (gpm)
10 x 54 1 - white 0.38 2 0.25
12 x 52 1 - white 0.38 3.5 0.25
14 x 65 4 - green 0.78 5.0 0.50
16 x 65 4 - green 0.78 6 0.50
Table 2 - Flow Restrictors
Refer to Figure 6 for a visual on changing the eductor nozzle and the backwash flow control.
Eductor Nozzle Replacement:
• Remove the injector clip on the eductor cap and remove the cap.
• Remove the injector assembly.
• Remove the injector screen from the assembly
• Remove the injector assembly that is shipped inside the control and replace it with the proper
assembly as per Table 2.
• Reverse the procedure to reassemble.
Brine Clip
Injector Clip
Drain Clip
Brine Fitting
Tube Ferrule
Brine Fitting Nut
Tube Insert
Drain Elbow
Flow Control
Injector Cover
Injector Assembly
Injector Screen
Figure 6

14
Installation
(cont.)
Backwash Flow Control Replacement:
• Remove the drain clip and pull the drain elbow straight off.
• Remove the backwash flow control located behind the elbow.
• Install the correct backwash flow control.
• Reverse the procedure to reassemble.
Plumbing Connections
Shipped with each softener is a Culligan®bypass valve, which is used to connect the softener to
the plumbing system. The bypass allows the softener to be isolated from the water service line if
service is necessary while still providing water to the home. See the parts list for connectors that
are available.
Bypass Valve Installation
The bypass valve connects directly to the
control valve with a pair of couplings and
two assembly pins. Lubricate all O-rings on
the couplings with silicone lubricant.
The bypass valve is in the service position
when the handle is rotated as far back as
possible (See figures 7a and 7b).
Caution! Close the inlet supply line and relieve system pressure before cutting into
the plumbing! Flooding could result if not done!
Caution! When making sweat connections, use care to keep heat away from the
plastic nuts used to connect the plumbing to the bypass. Damage to these components
may otherwise result.
Note: If the ground from the electrical
panel or breaker box to the water meter
or underground copper pipe is tied to
the copper water lines and these lines
are cut during installation of the bypass
valve, an approved grounding strap must
be used between the two lines that have
been cut in order to maintain continuity. The length of the grounding strap will depend upon
the number of units being installed. In all cases where metal pipe was originally used and is
later interrupted by the bypass valve to maintain proper metallic pipe bonding, an approved
ground clamp c/w not less than #6 copper conductor must be used for continuity. Check your
local electrical code for the correct clamp and cable size.
Caution! To bypass the valve, turn bypass knob on both sides of the valve to bypass
position (see figure 7b). When returning to service, put the inlet into service before the
outlet.
Note: The number on the flow control should face into the valve body.
Note: Dip switch #5 is to be in the “off ” position for 10” and 12” Tanks (0.25 gpm
refill flow control). Dip switch 5 is to be in the “on” position for 14” and 16” tanks (0.50
gpm brine refill flow control).
Figure 7a Figure 7b

15
Installation
(cont.)
Drain Line Connection
Refer to Table 3, for drain line length and height limitations.
• Remove 1/2” pipe clamp from the small parts pack included with the control.
• Route a length of 1/2” drain line from the drain elbow to the drain.
• Fasten the drain line to the elbow with the clamp.
• Secure the drain line to prevent its movement during regeneration. When discharging into a
sink, or open floor drain, a loop in the end of the tube will keep it filled with water and will
reduce splashing at the beginning of each regeneration.
Height of Discharge Above Floor Level Operating
Operating
Pressure 0 ft (0 m) 2 ft (0.6 m)
4 ft
(1.2 m)
6 ft
(1.8 m)
8 ft
(2.4 m)
10 ft
(3 m)
30 psi
(210 kPa)
60 ft
(18 m)
50 ft
(15 m) 30 ft (9 m) 15 ft (5 m) Not allowable
Not
allowable
40 psi
(279 kPa)
100 ft
(30 m)
90 ft
(27 m)
70 ft
(21 m)
50 ft
(15 m) 30 ft (9 m) 12 ft (4 m)
50 psi
(349 kPa)
145 ft
(41 m)
115 ft
(35 m)
80 ft
(24 m)
80 ft
(24 m)
60 ft
(18 m)
40 ft
(12 m)
60 psi
(419 kPa)
100 ft
(30 m)
100 ft
(30 m)
85 ft
(26 m)
60 ft
(18 m)
80 psi
(559 kPa) Normal installation should not require
more than 100 ft (30 m) of drain line
140 ft
(43 m)
120 ft
(37 m)
100 psi
(699 kPa)
150 ft
(46 m)
Table 3 - Maximum Allowable Drainline Length
Fill the Storage Container
Fill the salt storage container with water until the level reaches about 1 inch above the salt
support plate. Pour salt into the container. Fill with salt to within a few inches of the top.
Note: Waste connections or drain outlets shall be designed and constructed to provide
for connection to the sanitary waste system through an air gap of 2 pipe diameters or 1
inch, whichever is larger.
Note: Observe all plumbing codes. Most codes require an anti-siphon device or air gap
at the discharge point. The system and installation must comply with state and local laws
and regulations. For installations in Massachusetts, Massachusetts Plumbing
Code 248 CMR shall be adhered to. Consult your licensed plumber for
installation of this system. This system and its installation must comply with
state and local regulations.

16
Installation
(cont.)
Brine Valve “A” Dimension
The Culligan Platinum Plus Series™unit contains a brine float which can
serve as a backup refill shutoff in the event of a failure, such as a power
outage when in the refill position. The float level should be set based on the
salt dosage setting. Refer to Figure 8 and Appendix A Table 4,
page 43.
• Remove the nut retaining brine valve to the brine chamber.
• Lift the brine valve from the brine chamber.
• Set the distance from the top of the filter screen to the base of the float
accordingly. The slight difference in height when the float is pulled up
or down is negligible.
• Re-install the brine chamber and replace the nut.
Aqua-Sensor®Probe and Soft-Minder®Meter
Connection
To connect the probe or meter leads refer to Figure 9 and proceed as
follows:
• Remove the timer case from the back plate.
• Snap the circuit board holding plate off the back plate to provide
access to the back of the circuit board.
• Remove the plastic plug from the backplate.
• Slip the sensor probe lead or meter cable through the hole and toward
the circuit board.
• Connect the lead to the circuit
board. The Aqua-Sensor®probe
terminal is labeled “Aqua Sense”
while the Soft-Minder®meter
terminal is labeled “Flow Meter”.
• Pull any excess cable wire back
out of the enclosure, and route
the wiring inside the enclosure to
avoid any interference with moving
parts.
• Locate the strain relief bushing
in the parts pack. Place it on the
cable at the point of entry to the
rear of the timer plate and push it
into the hole.
“A” Dimension
Figure 8
Dip
Switches
Optional
Battery
Power
Motor
Cam
Switches
Aqua-
Sensor®
Soft-
Minder®
Meter
Figure 9