Culligan SILVER SERIES User manual

Culligan
Silver Series™
Automatic
Water Conditioner
Owners Guide

THANKYOU
ANDWELCOMETOYOURNEWWORLD OF BETTER
LIVINGWITHCULLIGANWATER.
The Culligan Silver Series™Water Softeners are tested and validated
by WQA and certified by UL against ANSI/NSF Standard 44 for the
effective reduction of calcium and magnesium (hardness) along
with Barium and Radium 226/228*.
For installations in Massachusetts, the Commonwealth of Massachusetts PlumbingFor installations in Massachusetts, the Commonwealth of Massachusetts Plumbing
For installations in Massachusetts, the Commonwealth of Massachusetts PlumbingFor installations in Massachusetts, the Commonwealth of Massachusetts Plumbing
For installations in Massachusetts, the Commonwealth of Massachusetts Plumbing
Code 248 CMR shall be adhered to. Consult your licensed plumber for installationCode 248 CMR shall be adhered to. Consult your licensed plumber for installation
Code 248 CMR shall be adhered to. Consult your licensed plumber for installationCode 248 CMR shall be adhered to. Consult your licensed plumber for installation
Code 248 CMR shall be adhered to. Consult your licensed plumber for installation
of the system. This system and its installation must comply with state and localof the system. This system and its installation must comply with state and local
of the system. This system and its installation must comply with state and localof the system. This system and its installation must comply with state and local
of the system. This system and its installation must comply with state and local
regulations.regulations.
regulations.regulations.
regulations.
If this is your first experience having soft, conditioned water in your home, you’ll be amazed at
the marvelous difference it makes.We promise that you’ll never want to be without it again.
Congratulations,too,on selecting one of the“first family”of water conditioners in the
prestigious Culligan Silver Series.With Culligan’s many years of knowledge and experience in
water treatment,you can be confident that the model you selected has been designed and
engineered to provide years of service with a minimum of care and attention.
Some localities have corrosive water.A water softener cannot correct this problem and so its
printed warranty disclaims liability for corrosion of plumbing lines, fixtures or appliances. If you
suspect corrosion,your Culligan Dealer has equipment to control the problem.
SODIUM INFORMATION: Water softeners using sodium chloride for regeneration add sodium
to the water. Persons who are on sodium restricted diets should consider the added sodium as part
of their overall sodium intake.
*Verified utilizing hardness surrogate ANSI/NSF Standard 44.
i
ANSI/NSF44
WaterSoftener
81WN

Performance Data Sheets are included in this manual for various Culligan Silver Series™Softener
models. Refer to the Performance Data Sheet for your specific softener,as there are slight
differences between the models. The softener warranty is located on page 23 of this Owner’s
Guide.
Culligan Silver Series™9”Water Softener
Performance Data Sheet - Page 16
Culligan Silver Series™9”Water Softener with Soft-Minder®Meter
Performance Data Sheet - Page 17
Culligan Silver Series™9”Water Softener with Aqua-Sensor®
Sensing Device
Performance Data Sheet - Page 18
Culligan Silver Series™12”Water Softener
Performance Data Sheet - Page 19
Culligan Silver Series™12”Water Softener with Soft-Minder®Meter
Performance Data Sheet - Page 20
Culligan Silver Series™12”Water Softener with Aqua-Sensor®
Sensing Device
Performance Data Sheet - Page 21
1
Softener Model

Culligan Silver Series™Water Conditioners with Time Clock,Aqua-Sensor®Device or
Soft-Minder®Meter 9”Model 12”Model
Control Valve 5-cycle Reinforced 5-cycle Reinforced
Thermoplastic Thermoplastic
Overall Conditioner Height 51in.(1,295mm) 51in.(1,295mm)
Media Tank Dimensions (Dia. x Ht.) 9 x 45in. 12 x 45in.
229x1,143mm 305x1,143mm
Salt Storage Tank Dimensions 16x43in. 18x43in.
(Dia.xHt.) 406x1,092mm 457x1,092mm
18x43in.
457x1,092mm
Exchange Media,Type & Quantity Cullex®Media,0.86 ft3Cullex Media,1.4 ft3
Cullex Media,24.5 L Cullex Media,40 L
Underbedding, Type & Quantity Cullsan
®
Underbedding, 12 lb. Cullsan Underbedding, 30 lb.
Cullsan Underbedding, 5.4kg Cullsan Underbedding, 14kg
Exchange Capacity @ Salt 17,500 gr @4lb. 24,100 gr @6lb.
Dosage Per Recharge 1,133g @ 1.8 kg 1,560g @ 2.7 kg
23,900gr @ 8 lb. 34,500gr @ 12 lb.
1,547g @3.6 kg 2,234 g @ 5.4 kg
26,600gr @ 12 lb. 41,900gr @ 18 lb.
1,722g @ 5.4 kg 2,713 g @ 8.1 kg
Efficiency rated dosage14,380 gr/lb (626 g/kg) 4,010 gr/lb (573 g/kg)
Freeboard to Media216.6 - 17.6 in. 17.5 - 18.5 in.
420-447mm 444- 470 mm
Freeboard to Underbedding339.2 in (996 mm) 38.5 in.(978 mm)
Salt Storage Capacity 250lb.or375lb. 375lb.
114 kg or 170 kg 170 kg
RatedServiceFlow@PressureDrop 7.5gpm@15psi 7.7gpm@13psi
30Lpm@102 kPa 29Lpm@90kPa
Total Hardness,Maximum 75 gpg (1,283 mg/L) 99 gpg (1,692 mg/L)
Total Iron,Maximum (dissolved) 5 ppm (5 mg/L) 5 ppm (5 mg/L)
Hardness to Iron Ratio,Minimum 8 gpg to 1 ppm 8 gpg to 1 ppm
140 mg/L to 1 mg/L 140 mg/L to 1 mg/L
Operating Pressure 20-125psi(140-860kPa) 20-125psi(140-860kPa)
Operating Temperature 33- 120°F (1 - 50°C) 33- 120°F (1 - 50°C)
Electrical Requirements 24V/60Hz 24V/60Hz
Electrical Power Consumption,Min./Max. 3 Watts/35 Watts 3 Watts/35 Watts
Drain Flow, Maximum42.3 gpm (9 Lpm) 3.5 gpm (14 Lpm)
Recharge Time, Average580 min. 85min.
Recharge Water Consumption 40 gal.(170L) 82 gal.(325 L)
1 The efficiency rated dosage is only valid at the 4 lb.salt dosage for the 9”model and 6 lb.salt dosage for the 12”model.
2 Measured from top of media to top surface of tank threads (backwashed and drained).
3 Measured from top of underbedding to top of inlet fitting.
4 Backwash at 120 psi (830 kPa).
5 10 minute backwash, 4 lb. (1.8 kg) 9”model or 6 lb.(2.7 kg) 12”model salt dosage.
2
Specifications

IT’SALL SOEASY,SO ECONOMICAL,SO EFFICIENT,SOENJOYABLE!
KIND TO SKIN AND COMPLEXION
Soft water will help prevent red, itchy or dry skin because there are no hardness impurities to cause
soreness,no soap curd to coat the skin. Shaving is easier,smoother - either with blade or electric shaver.
BATHING AND SHOWERING
You’ll use far less soap with conditioned water. Use your soap very sparingly - not as you did before soft
water.Just a quick rinse removes all lather,leaving your skin pleasantly smooth and silky - because now it’s
free of sticky soap curd and film.
SAVES WASHING COSTS.HELPS CONTROL ENVIRONMENTAL POLLUTION
Soft water washes whiter and cleaner with less soap or detergent.Because the hardness impurities are
removed,your soap can concentrate solely on washing.People usually find that they can reduce the
amount of soap they use substantially.If you normally used a cup per wash load with hard water, try using
only 1/3 cup depending on the size of your wash load and the degree of soil. Different amounts are
required, but you can use less with softened water.An added bonus is the fact that your washable fabrics
will last longer.
SUPER HAIR CONDITIONING
Soft water is great for scalp and hair care. No insoluble deposits are formed. Hair is shinier, softer, more
manageable. Reduce the amount of shampoo you have normally used.
DISHES ARE A DELIGHT
Washed by hand or in a dishwasher,glassware,dishes and silver wash cleaner,easier.Follow your dish-
washer manufacturer’s instructions. Soft water promotes sanitation because no greasy hard water film can
form to collect or harbor bacteria.
EASIER HOUSEKEEPING, GLEAMING FIXTURES
You’ll be amazed at the marvelous difference.Just a swish of the cloth, and the bathtub or shower and
fixtures are clean and sparkling.Imagine,no scouring! No hard water scum to cause rings,streaks,spots
and stains.To keep their gleaming luster,simply wipe fixtures with a towel after use. Formica, tile, walls,
floors, woodwork surfaces clean easier, stay clean longer.You’ll save on cleaning aids and save on time.
SAVES WATER-HEATING ENERGY HELPS WATER-USING APPLIANCES
Soft water reduces the formation of rock-like hard water scale which encrusts water heaters, hot water
pipes, shower heads,and water-using appliances.This scale can cause premature maintenance and failure.
Elimination of hard water also provides substantial energy savings because scale acts as an insulator,
wasting electricity or gas used to heat water.
Introduction
3

SAVINGS GALORE
A water conditioner is frequently referred to as“the appliance that pays for itself”.You’ll find that your
savings on soaps, detergents,cleaning aids, and personal care products will help your family’s household
budget.And if you place a price on your time,you’ll be most happy with the time saved by your new
family servant.
WATER FOR LAWNS AND HOUSEHOLD PLANTS
If possible,lawn sprinkling faucets should be supplied with hard water primarily because it is
uneconomical to soften so much water.
Household plants are much more sensitive than lawns with respect to the kind of water which is best.
First,because they receive no rainfall and,second, there is little or no drainage of the soil. Preferably they
should be watered with rainwater or water which is low in mineral content such as distilled or
demineralized water. Softened water is not recommended for house plants because a build-up of sodium
in the soil may interfere with efficient absorption of water by the plant root system.Additional
information may be obtained fromyour independently operated Culligan dealer.
4
Introduction (cont.)

5
HowYourWater ConditionerWorks
WhyWater Gets Hard And HowIt’s Softened
All of the fresh water in the world originally falls as rain,snow, or sleet. Surface water is drawn upward by
the sun,forming clouds.Then,nearly pure and soft as it starts to fall, it begins to collect impurities as it
passes through smog and dust-laden atmosphere.And as it seeps through soil and rocks it gathers
hardness,rust, acid,unpleasant tastes and odors.
Water hardness is caused primarily by limestone dissolved from the earth by rainwater. Because of this, in
earlier times people who wanted soft water collected rainwater from roofs in rain barrels and cisterns
before it picked up hardness from the earth.
Some localities have corrosive water. A softener cannot correct this problem and so its printed warranty
disclaims liability for corrosion of plumbing lines,fixtures or appliances. If you suspect corrosion,your
Culligan Man has equipment to control the problem.
Iron is a common water problem.The chemical/physical nature of iron found in natural water supplies is
exhibitedin four general types:
1. Dissolved Iron - Also called ferrous or“clear water”iron. This type of iron can be removed from the
water by the same ion exchange principle that removes the hardness elements,calcium and
magnesium. Dissolved iron is soluble in water and is detected by taking a sample of the water to be
treated in a clear glass.The water in the glass is initially clear,but on standing exposed to the air, it may
gradually turn cloudy or colored as it oxidizes.
2. Particulate Iron -Also called ferric or colloidal iron.This type of iron is an undissolved particle of iron.
A softener will remove larger particles,but they may not be washed out in regeneration effectively and
will eventually foul the ion exchange resin.A filtering treatment will be required to remove this type of
iron.
3. Organic Bound Iron - This type of iron is strongly attached to an organic compound in the water. The
ion exchange process alone cannot break this attachment and the softener will not remove this type of
iron.
4. Bacterial Iron - This type of iron is protected inside a bacteria cell. Like the organic bound iron, it is
not removed by a water softener.
When using a softener to remove both hardness and dissolved iron it is important that it regenerates more
frequently than ordinarily would be calculated for hardness removal alone.Although many factors and
formulas have been used to determine this frequency, it is recommended that the softener be regenerated
when it has reached 50 - 75% of the calculated hardness alone capacity. This will minimize the potential
for bed fouling.
Ifyouareoperatingawatersofteneronclearwater iron, regular resin bed cleaning is neededtokeepthe
bed from coating with iron. Even when operating a softener on water with less than the maximum of
dissolved iron,regular cleanings should be performed. Clean every six months or more often if iron
appears in your conditioned water supply. Use resin bed cleaning compounds carefully following the
directions on the container.
CAUTION: Do not use where the water is microbiologically unsafe or with
water of unknown quality without adequate disinfection before or after the unit.
Hardness sample kits are available through your local Culligan dealer.

6
Your Culligan water conditioner consists of three basic components,(A) the ControlValve,(B) the
Mineral Tank,and (C) the Brine System.
A. The exclusive Culligan control valve automatically performs a variety of tasks that are necessary for the
proper operation of your water conditioner.These tasks,commonly referred to as cycles or operating
positions,are:
SERVICE, REGENERATION, AND BRINE REFILL.
1. SERVICE:While the control valve is in the“Service cycle”, hard water is directed down through the
column of Cullex®resin where hardness minerals are removed from the water. The softened water
is then directed into your household plumbing lines.The ability of the Cullex resin to remove
hardness minerals needs to be periodically replenished; this is referred to as .. .
2. REGENERATION: While the control valve is in the“Regeneration cycle”, water is first directed up
through the column of Cullex resin to flush accumulated sediment out of the resin and down the
drain. Then,the regenerant brine solution is slowly drawn from the bottom of the salt storage tank
of the Brine System and is directed down through the column of Cullex resin,restoring the ability
of the resin to remove hardness minerals from your water supply. Once completed, the
regeneration cycle is followed by . ..
3. BRINE REFILL: While the control valve is in the“Brine Refill cycle”, a predetermined amount of
water is directed to the salt storage tank of the Brine System so that additional salt can be dissolved
to provide the brine solution that will be needed for the next regeneration cycle.
B. The exclusive Tripl-Hull™Mineral Tank contains the Cullex resin column,Cullsan®underbedding,and
an outlet manifold.Note: The Mineral Tank of Aqua-Sensor®models also contains a mineral sensor
device that determines when the Cullex resin needs regeneration.The number of gallons of hard water
that can be softened by the Cullex resin column before it needs regeneration is called the“capacity”of
the resin column, and depends upon the amount of hardness minerals in each gallon of water
(expressed as grains per gallon) and upon the amount of regenerant brine solution (expressed as
pounds of salt) passed through the resin column during regeneration.
Your Culligan serviceperson,taking into account the hardness of your water and the amount of
softened water your household may reasonably expect to use each day, has carefully established how
often the softener will regenerate and how much salt will be used for each regeneration.This will
ensure that all of your soft water needs will be fulfilled without using an excessive amount of salt.
The Culligan Process

7
C. The Brine System consists of a salt storage container and hydraulic Dubl-Safe™valve.The salt storage
container holds the salt that is used to make the regenerant brine solution.The hydraulic Dubl-Safe
valve limits the amount of water that is returned to the salt storage tank during the brine refill cycle.
Since a predetermined amount of salt is dissolved with each brine refill cycle,the salt must be
periodically replenished in order to maintain efficient operation.Your Culligan serviceperson will be
able to tell you about how often salt must be added to the salt storage container.

8
Display
As shipped from the factory, the display of the board will turn off if there has been no
keyboard activity for a 1 minute period. To have the display constantly lit,press the STATUS button until
the number 10 icon is lit.Next, press the UP arrow.A“d”for disable will appear in the display.To have the
display blank again,press the UP arrow.An“E”will appear in the display.
Power Loss
TheAccuSoft®circuit board is equipped with a Hi-Cap Capacitor and EEPROM memory chip.The
capacitor is capable of maintaining the time,for at least one day, in the event of a power outage. The
EEPROM ensures that the individual programming parameters of your softener are not lost.
If the power outage lasts long enough to drain the Hi-Cap Capacitor, the control will flash“12:00 PM”
when power is returned to the control.The unit will continue to keep time from the moment power is
restored, and will initiate a full regeneration at the preset regeneration time. The time of day will need to
be reset in order to return the regeneration to its preset time.
If you live in an area where power outages occur with a regular frequency, a battery backup option is
available for ensuring that the time of day is properly maintained. Contact your Culligan Dealer for more
information.
Meter Operation
For units equipped as a Soft-Minder®meter, the gallons remaining can be viewed by pressing the STATUS
button until the screen is blank.Press the“▼”key.The #12 icon will light and the gallons per minute flow
rate will be displayed.Pushing the“▼”key until the number 15 icon is lit will display the gallons
remaining before regeneration (multiply the displayed number by 10).
Regeneration
To initiate an immediate regeneration,press and hold the“REGEN”button for at least five seconds.The
“REGEN”will light and blink.An immediate regeneration will also occur if a power outage has lasted for
more than three hours.Ask your Culligan Dealer about this feature.
A regeneration at the Time of Regeneration will occur if so signaled by the Soft-Minder meter.The
“REGEN”enunciator on the display will also be lit.
Service
The Culligan®Silver Series water softener is equipped with a self diagnostic program to insure optimal
operation of your water softener. Should service become necessary, a phone icon will appear in the
display. If this condition occurs,call your local Culligan Dealer for assistance. The phone icon will be the
only item displayed when service is required on the control.
Familiarization

9
Programming
Press ▲to increase or
▼to decrease
The Culligan®AccuSoft® circuit board controls all of the softener functions. These settings are
programmed at the time of installation. The following is a list of all the microprocessor
functions, in the event that any of the settings need to be adjusted. If a small padlock icon
appears in the lower right corner of the display, the microprocessor settings are locked and only
the Time-of-Day setting can be adjusted,call your Culligan Dealer if setting changes are
required.
1. With a flashing or blank display, pressing the status
button twice will move to the Time-of-Day
adjustment. A number“1”will appear at the bottom
of the display while in this mode.
2. Press status again,this displays the Time-of-Regenera-
tion. A number“2”will appear at the bottom of the
display while in this mode.
3. Press status again,the number“3”will appear at the
bottom of the display. This setting is not used.
4. Pressing status again will show the Salt Dosage. This
can be adjusted from 3-15 lbs.for the 9”and 5-24 lbs.
on 12”models. A number“4”will appear at the
bottom of the display while in this mode.
5. Press status again, this displays the Backwash Time.
The setting can be adjusted between 5 and 40 minutes.
A number“5”will appear at the bottom of the display
while in this mode.
6. Press status again to display the Brine/Rinse Time.
The settings can be adjusted from 35-99 min. A
number“6”will appear at the bottom of the display
while in this mode.
Press ▲to increase or
▼to decrease
Press ▲to increase or
▼to decrease
Press ▲to increase or
▼to decrease
Press ▲to increase or
▼to decrease

10
7. Press status again to display the HH
HH
Harar
arar
ardness Ldness L
dness Ldness L
dness Lee
ee
evv
vv
vee
ee
ell
ll
l. The
setting can be adjusted from 2-99 gpg. MM
MM
Mee
ee
ett
tt
tee
ee
er Mr M
r Mr M
r Moo
oo
odd
dd
dee
ee
elsls
lsls
ls
OnlOnl
OnlOnl
Onlyy
yy
y.... . A number“7”will appear at the bottom of the
display while in this mode.
8. Press status again,for time clock models the display
will show the RR
RR
Ree
ee
egg
gg
gee
ee
enene
nene
nerr
rr
ratat
atat
atioio
ioio
ion In I
n In I
n Intnt
ntnt
ntee
ee
err
rr
rvv
vv
valal
alal
al. Controls with a
Soft-Minder®meter will display the GalGal
GalGal
Gallolo
lolo
lons tns t
ns tns t
ns to So S
o So S
o Sigig
igig
ignalnal
nalnal
nal
(multiply the displayed value by 10). A number“8”
will appear at the bottom of the display while in this
mode.
9. Press status again,the number“9”will appear at the
bottom of the display. This seThis se
This seThis se
This setttt
tttt
tting is not useing is not use
ing is not useing is not use
ing is not usedd
dd
d.
10. Pressing status again brings up the ability to EnabEnab
EnabEnab
Enable/le/
le/le/
le/
DisabDisab
DisabDisab
Disablele
lele
le the screen blanking. To have the display
constantly lit,press the up arrow, a“d”for disable will
appear in the display. Pressing the up arrow again
displays an“E”,signifying that display blanking is
enabled. A number“10”will appear at the bottom of
the display while in this mode.
Press ▲to increase or
▼to decrease
Press ▲to increase or
▼to decrease
Press ▲to change

11
Salt is the mineral used to“recharge”your water conditioner.A brine solution is automatically
made up in the bottom of the salt storage container,the Cullex®resin beads in the mineral tank
are flushed with the brine solution as a step in the recharging process.
Your Culligan Water Conditioner has been carefully designed to get the greatest amount of
softening capacity from the salt it uses. Here is some pertinent information about salt usage,
types and service.
Salt Economizer
This control is set at the time of installation, and determines salt usage according to the water
hardness,number of persons in the household, and water usage.
What Kind ofSalt is Best
All Culligan Water Conditioners are designed to use any water conditioner salt of good quality,
including“rock”,“pellet”,“solar”,or“evaporated”types.
All rock salt,regardless of source,contains insoluble material which collects at the bottom of the
salt storage tank and requires periodic clean-out.
If purified salt products are used,the salt storage compartment will require less frequent clean-
out,but you must check more frequently for“bridging”.
Regardless of what type of salt is used,we recommend Culligan Brand Salt as suggested by your
Culligan Dealer. He or she is the expert and can provide you with the best product for your
Culligan Water Conditioner.
Automatic Salt Delivery Service
Ask your Culligan Dealer for details about salt delivery service.You can have your salt supply
replenished on a regular basis.Whether you have automatic delivery service or pick up salt from
your Culligan Dealer, you will be getting quality salt packaged according to rigid Culligan
specifications. Using Culligan Brand Salt will help assure continued efficiency and trouble-free
operation of your water conditioner.
SODIUM INFORMATION: “Water softeners using sodium chloride for regeneration add
sodium to the water. Persons who are on sodium restricted diets should consider the added sodium
as part of their overall sodium intake.”
Salt Supply,Usage and Service

12
1
2
3
4
Following these simple precautions will help assure continued trouble-free service and keep
your Culligan Water Conditioner looking like new for years.
Do not place heavy objects on top of the salt storage tank or timer cover.
Use only mild soap and warm water when cleaning the exterior of the conditioner.
Never use harsh,abrasive cleaning compounds or those which contain acid,such as
vinegar, bleach and similar products.
Important: Protect your water conditioner and the entire drainline from freezing
temperatures.DANGER: If your unit should freeze,do not attempt to
disassemble it.Call your Culligan Dealer.
Important: Culligan water softeners are sold for use on potable water,only.If at any
time the water becomes contaminated,such as during a“boil water”situation,the
operation of the water softener should be discontinued until it is verified that the
water is again potable.To do this,push the red knob on the back of the water
softener against the barrel of the bypass valve.Then, call your Culligan dealer to
have your system sanitized before it is placed back into service.
Should service,adjustment or trouble-shooting information be needed which is not
covered in the Use and Care Guide,call your Culligan Dealer.
Note: Following the manufacturer’s instructions regarding operation,maintenance and replace-
ment requirements,including replacement of filters if applicable,is essential for Culligan’s
products to perform as advertised.
If you have further questions,please call your local independently operated Culligan dealer. He
or she will be glad to be of assistance to you.
Care and Cleaning of YourWater Conditioner
5

A periodic clean-out of the Salt Storage Tank is necessary to keep your Culligan Water
Conditioner at peak operating efficiency. Do it at least every 2 years when the salt supply is low.
Follow these step-by-step procedures:
Tools needed:
• Scoop
• Clean,bucket-size container
• Phillips-head screwdriver
• Garden hose
• Household scrub brush or sponge
1. Remove the salt storage tank cover and the cap from the brine valve chamber.
2. Lift the brine valve out of the brine valve chamber and set aside in an upright position.
3. If you’d like to save any clean,dry salt remaining in the tank,remove it and place it in a
clean container.
4. Using the scoop, dig out and discard as much remaining salt, water and debris as possible.
5. Remove the brine valve chamber by removing the screws on either side of the salt tank.
6. Remove the salt plate at the bottom of the brine tank.
7. Lay the salt tank on its side and direct a brisk stream of water from your garden hose to its
inside to rinse out all residue.
8. Using a household scrub brush and a mild soapy solution,clean the salt plate.This will
complete the tank cleaning.
9. Stand salt tank upright.Replace the salt plate.Place brine valve chamber in position and
affix with screws.
10. Insert the brine valve into the chamber and replace brine valve chamber cap.
11. Fill the salt storage tank with 4 to 6 inches of water.
12. Fill the tank with salt to within a few inches of the top.
13. Replace salt storage tank cover.
To Clean Out the Salt Storage Tank
13

14
Things to Check BeforeYou Call For Service
If you unexpectedly experience hard water, make these simple checks before calling your Culligan dealer.
One of the following conditions may be the reason for your interruption of service.
IMPORTANT
If any of the following conditions is found,the water conditioner should be manually recharged according
to instructions on page 9 after you have corrected the problem.
POWER SUPPLY
Check your power supply cord. Is it plugged fully into the electric outlet? Be certain that the outlet is not
controlled by a wall switch which has been turned off. Reset conditioner to proper time of day and then
plugin.
BLOWN FUSE
Check the house fuse or circuit breaker panel. Replace a blown-out fuse or reset an open circuit breaker.
POWER FAILURE
Any interruption in your power supply or time changes - such as daylight savings - will disrupt your
conditioner’s recharge schedule by causing the timer to run off-schedule.Reset timer to proper time of
day.
BYPASSVALVES
Check to see if they are in the proper position.Cul-Flo-Valv®Bypass,if used, should be in the“Push for
Service”position.If hand valves are used,see that inlet and outlet valve are opened and that the bypass
valve is closed.
NOWATER
If you aren’t getting any water flow at all,make sure your water supply is working. Open a tap ahead of the
conditioner (outside tap) to see if you have any water pressure.If you have water pressure, check the
bypass valve.If it is in the Service position,put it into the bypass and call your Culligan dealer for service.
INCREASED USAGE
Guests,family additions, new water-using appliances,etc.,all will result in more water usage and will
require more capacity from your conditioner.You can reprogram your recharging schedule by following
the directions on pages 9 and 10.Call your Culligan dealer for advice and save a service call.
SALT SUPPLY
Check it.Refill if necessary and wait approximately 4 hours for salt to dissolve before initiating a recharge
cycle.
SALT BRIDGING
Salt bridging occurs when a space is formed between the salt and the water underneath, preventing the
salt from dissolving to make brine.No brine, no soft conditioned water!
High humidity and/or use of some brands of purified salt products may cause a salt bridge to form.
The best way to check and eliminate a salt bridging problem is to take a broom handle or similar instru-
ment and make a mark 34 inches from the end. Then carefully begin to probe down through the salt with

15
When and How to BypassYourWater Conditioner
Normally, all water except outside lines passes through the water conditioner.There are times
when the water conditioner should be bypassed,using the push-button Cul-Flo-Valv®Bypass, or
a 3-way bypass valve.You should bypass:
1. If lines to outside faucets do not bypass the water conditioner, and you do not want to waste
soft water on lawn sprinkling or other outside uses.
2. If you are going away on vacation and want to save salt by not having the unit recharge while
you’re away.
PUSH-BUTTON BYPASS
In the back of Culligan waterconditioners is a push-button Cul-Flo-Valv Bypass. To bypass unit,
simply push the red knob (marked“Push to Bypass”) against the bypass valve body.To return to
soft water service,reverse the procedure - push the blue knob (marked“Push for Service”)
against the bypass valve body.
the instrument. Should an obstruction be found before the mark on your instrument reaches the rim of
the salt storage tank,a salt bridge is likely to have formed. Continue to probe and break the salt bridge
completely. Caution! Do not force the implement past the mark as damage to the horizontal salt plate
may occur.

16
Culligan knows the more informed you are about your water treatment systems, the more confident you will be
about its performance.It’s because of this and more than sixty years of commitment to customer satisfaction that
Culligan is providing this Performance Data Sheet to its customers.
IMPORTANT NOTICE: Read this Performance Data Sheet and compare the capabilities of this unit with your
actual water treatment needs. It is recommended that before purchasing a water treatment unit, you have your water
supply tested to determine your actual water treatment needs.
MANUFACTURER: CulliganInternationalCompany,
One Culligan Parkway, Northbrook, IL 60062-6209 USA
[phone]
PRODUCT: Culligan Silver Series™9”Water Softener
TESTING CONDITIONS & RESULTS:
Flow Rate: 7.5 gpm Capacity: 17,500 grains @ 4.0 lb. salt
Pressure:::: : 30 - 40 psi 23,900 grains @ 8.0 lb. salt
Acidity: Non-Corrosive 26,600 grains @ 12.0 lb. salt
Temperature:::: : 68° (20°C)
pH: 7.6
SOFTENER SPECIFICATIONS:
Maximum Flow Rate: 7.5 gpm (30 Lpm)
Pressure Drop at Maximum Flow Rate: 15 psi (102 kPa)
Operating Temperature Range: 33 - 120°F (1 - 50°C)
Maximum Drain Flow Rate: 2.3 gpm (9 Lpm)
Working Pressure Range: 20 - 120 psi (140 - 860 kPa)
OperatOperat
OperatOperat
Operating Pressure Range (Canada):ing Pressure Range (Canada):
ing Pressure Range (Canada):ing Pressure Range (Canada):
ing Pressure Range (Canada): 20 - 90 psi (140 - 620 kPa)
The Culligan Silver Series Water Softeners are tested and validated by WQA and certified by UL against
ANSI/NSF Standard 44 for the effective reduction of calcium and magnesium (hardness) as well as
Barium and Radium 226/228*.
Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific
product information. To avoid contamination from improper handling and installation, your system
should only be installed and serviced by your Culligan Man. Performance will vary based on local water
conditions. The substances reduced by this system are not necessarily in your water.
Culligan water softeners are designed to work with any salt of good quality, although it is recommended
that you ask your local Culligan Man for his suggestion on the best type and grade of salt to use in this
softener.
NOTICE: This softener is not intended to be used for treating water that is microbiologically unsafe or of
unknown quality without adequate disinfection before or after the system.
*Verified utilizing hardness surrogate per ANSI/NSF Standard 44.
Performance Data Sheet
SUBSTSUBST
SUBSTSUBST
SUBSTANCE REDUCTIONANCE REDUCTION
ANCE REDUCTIONANCE REDUCTION
ANCE REDUCTION
USEPA SDWA Test Influent Test Effluent
Substance MCL Reduction Concentration Concentration
Level Level
Barium 2 mg/L 80% 10 mg/L 2.0 mg/L
Radium 226/228 5 pCi/L 80% 25 pCi/L 5 pCI/L
Buyer Signature _____________________________________________ Date __________
Seller Signature _____________________________________________ Date __________
ANSI/NSF44
WaterSoftener
81WN

17
Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its
performance. It’s because of this and more than sixty years of commitment to customer satisfaction that Culligan is providing
this Performance Data Sheet to its customers.
IMPORTANT NOTICE: Read this Performance Data Sheet and compare the capabilities of this unit with your actual water
treatment needs. It is recommended that before purchasing a water treatment unit, you have your water supply tested to determine
your actual water treatment needs.
MANUFACTURER: Culligan International Company,
One Culligan Parkway, Northbrook, IL 60062-6209 USA
[phone]
PRODUCT: Culligan Silver Series™9” Water Softener with Soft-Minder®Meter
TESTING CONDITIONS & RESULTS:
Flow Rate: 7.5 gpm Capacity: 17,500 grains @ 4.0 lb. salt
Pressure: 30 - 40 psi 23,900 grains @ 8.0 lb. salt
Acidity: Non-Corrosive 26,600 grains @ 12.0 lb. salt
Temperature: 68° (20°C) Efficiency Rated Dosage†: 4,380 gr/lb
pH:pH:
pH:pH:
pH: 7.6
SOFTENER SPECIFICATIONS:
Maximum Flow Rate: 7.5 gpm (30 Lpm)
Pressure Drop at Maximum Flow Rate: 15 psi (102 kPa)
Operating Temperature Range:::: : 33 - 120°F (1 - 50°C)
Maximum Drain Flow Rate: 2.3 gpm (9 Lpm)
Working Pressure Range: 20 - 120 psi (140 - 860 kPa)
OperatOperat
OperatOperat
Operating Pressure Range (Canada):ing Pressure Range (Canada):
ing Pressure Range (Canada):ing Pressure Range (Canada):
ing Pressure Range (Canada): 20 - 90 psi (140 - 620 kPa)
The Culligan Silver Series Water Softeners are tested and validated by WQA and certified by UL against ANSI/NSF Standard 44 for
the effective reduction of calcium and magnesium (hardness) along with Barium and Radium 226/228*.
This softener is efficiency rated, it has a Demand Initiated Regeneration (D.I.R.) feature which complies with specific perfor-
mance specifications intended to minimize the amount of regenerant brine and water used in their operation. The softener has a
rated salt efficiency of not less than 3350 grains of total hardness exchange per pound of salt used (based on NaCl equavalency),
and shall not deliver more salt than its listed rating. The efficiency is measured by a laboratory test described in ANSI/NSF
Standard 44. This test represents the maximum possible efficiency that the system can achieve. Operational efficiency is the
actual efficiency achieved after the system has been installed. Operational efficiency is typically less than the efficiency due to
individual application factors including water hardness, water usage, and other contaminants that reduce the softener’s capacity.
Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific product information.
To avoid contamination from improper handling and installation, your system should only be installed and serviced by your
Culligan Man. Performance will vary based on local water conditions. The substances reduced by this system are not necessarily in
your water.
Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local
Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
NOTICE: This softener is not intended to be used for treating water that is microbiologically unsafe or of unknown quality without
adequate disinfection before or after the system.
† The efficiency rated dosage is only valid at the 4 lb salt dosage for 9” models.
*Verified utilizing hardness surrogate per ANSI/NSF Standard 44.
Performance Data Sheet
SUBSTSUBST
SUBSTSUBST
SUBSTANCE REDUCTIONANCE REDUCTION
ANCE REDUCTIONANCE REDUCTION
ANCE REDUCTION
USEPA SDWA Test Influent Test Effluent
Substance MCL Reduction Concentration Concentration
Level Level
Barium 2 mg/L 80% 10 mg/L 2.0 mg/L
Radium 226/228 5 pCi/L 80% 25 pCi/L 5 pCI/L
ANSI/NSF44
WaterSoftener
81WN
Buyer Signature _____________________________________________ Date __________
Seller Signature _____________________________________________ Date __________

18
Performance Data Sheet
Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its
performance. It’s because of this and more than sixty years of commitment to customer satisfaction that Culligan is providing
this Performance Data Sheet to its customers.
IMPORTANT NOTICE: Read this Performance Data Sheet and compare the capabilities of this unit with your actual water
treatment needs. It is recommended that before purchasing a water treatment unit, you have your water supply tested to determine
your actual water treatment needs.
MANUFACTURER: Culligan International Company,
One Culligan Parkway, Northbrook, IL 60062-6209 USA
[phone]
PRODUCT: Culligan Silver Series™9” Water Softener with Aqua-Sensor®Sensing Device
TESTING CONDITIONS & RESULTS:
Flow Rate:::: : 7.5 gpm Capacity: 17,500 grains @ 4.0 lb. salt
Pressure: 30 - 40 psi 23,900 grains @ 8.0 lb. salt
Acidity: Non-Corrosive 26,600 grains @ 12.0 lb. salt
Temperature: 68° (20°C) Efficiency Rated Dosage†: 4,380 gr/lb
pH: 7.6
SOFTENER SPECIFICATIONS:
Maximum Flow Rate: 7.5 gpm (30 Lpm)
Pressure Drop at Maximum Flow Rate: 15 psi (102 kPa)
Operating Temperature Range: 33 - 120°F (1 - 50°C)
Maximum Drain Flow Rate: 2.3 gpm (9 Lpm)
Working Pressure Range: 20 - 120 psi (140 - 860 kPa)
OperatOperat
OperatOperat
Operating Pressure Range (Canada):ing Pressure Range (Canada):
ing Pressure Range (Canada):ing Pressure Range (Canada):
ing Pressure Range (Canada): 20 - 90 psi (140 - 620 kPa)
The Culligan Silver Series Water Softeners are tested and validated by WQA and certified by UL against ANSI/NSF Standard 44 for
the effective reduction of calcium and magnesium (hardness) along with Barium and Radium 226/228*.
This softener is efficiency rated, it has a Demand Initiated Regeneration (D.I.R.) feature which complies with specific
performance specifications intended to minimize the amount of regenerant brine and water used in their operation. The
softener has a rated salt efficiency of not less than 3350 grains of total hardness exchange per pound of salt used (based on NaCl
equavalency), and shall not deliver more salt than its listed rating. The efficiency is measured by a laboratory test described in
ANSI/NSF Standard 44. This test represents the maximum possible efficiency that the system can achieve. Operational
efficiency is the actual efficiency achieved after the system has been installed. Operational efficiency is typically less than the
efficiency due to individual application factors including water hardness, water usage, and other contaminants that reduce the
softener’s capacity.
Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific product information.
To avoid contamination from improper handling and installation, your system should only be installed and serviced by your
Culligan Man. Performance will vary based on local water conditions. The substances reduced by this system are not necessarily
in your water.
Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask your local
Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
NOTICE: This softener is not intended to be used for treating water that is microbiologically unsafe or of unknown quality
without adequate disinfection before or after the system.
† The efficiency rated dosage is only valid at the 4 lb salt dosage for 9” models.
*Verified utilizing hardness surrogate per ANSI/NSF Standard 44.
SUBSTSUBST
SUBSTSUBST
SUBSTANCE REDUCTIONANCE REDUCTION
ANCE REDUCTIONANCE REDUCTION
ANCE REDUCTION
USEPA SDWA Test Influent Test Effluent
Substance MCL Reduction Concentration Concentration
Level Level
Barium 2 mg/L 80% 10 mg/L 2.0 mg/L
Radium 226/228 5 pCi/L 80% 25 pCi/L 5 pCI/L
ANSI/NSF44
WaterSoftener
81WN
Buyer Signature _____________________________________________ Date __________
SellerSignature _____________________________________________ Date __________