Culligan GOLD SERIES User manual

Culligan®
Gold Series™
and Culligan
Total Home
Automatic
Water
Conditioner
Owners Guide

Thank You
And Welcome To Your New World Of Better Living With
Culligan Water.
The Culligan Gold Series™Water Softeners with Soft-Minder®Meter and Aqua-
Sensor®sensing device are tested and certified by WQA against NSF/ANSI
Standard 44 for the effective reduction of hardness (calcium and magnesium),
barium and radium 226/228 as verified and substantiated by test data.
The Culligan Gold Series™Water Softeners with Soft-Minder®Meter and Aqua-
Sensor®sensing device are tested and certified by WQA against NSF/ANSI
Standard 61 for material requirements.
The Culligan Total Home Gold Series Water Softeners with Soft-Minder®Meter are tested and
certified by WQA against NSF/ANSI Standard 44 for the effective reduction of hardness (calcium
and magnesium), as verified and substantiated by test data.
The Culligan Total Home Gold Series Water Softeners with Soft-Minder®Meter are tested and
certified by WQA against NSF/ANSI Standard 42 for the effective reduction of Chlorine Taste and
Ordor as verified and substantiated by test data.
For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall
be adhered to. Consult your licensed plumber for installation of this system. This
system and its installation must comply with state and local regulations. The use of
saddle valves is not permitted.
If this is your first experience having soft, conditioned water in your home, you’ll be amazed at the
marvelous difference it makes. We promise that you’ll never want to be without it again.
Congratulations, too, on selecting one of the “first family” of water conditioners in the prestigious
Culligan Gold Series. With Culligan’s many years of knowledge and experience in water treatment,
you can be confident that the model you selected has been designed and engineered to provide
years of service with a minimum of care and attention.
Some localities have corrosive water. A water softener cannot correct this problem and so its printed
warranty disclaims liability for corrosion of plumbing lines, fixtures or appliances. If you suspect
corrosion, your Culligan Dealer has equipment to control the problem.
Sodium Information: Water softeners using sodium chloride for regeneration add sodium to the
water. Persons who are on sodium restricted diets should consider the added sodium as part of their
overall sodium intake.
2
Attention Culligan Customer:
The installation, service and maintenance of this equipment should be rendered by a qualified
and trained service technician. Your local independently operated Culligan dealer employs
trained service and maintenance personnel who are experienced in the installation, function and
repair of Culligan equipment. This publication is written specifically for these individuals and is
intended for their use.
We encourage Culligan users to learn about Culligan products, but we believe that product
knowledge is best obtained by consulting with your Culligan dealer. Untrained individuals who
use this manual assume the risk of any resulting property damage or personal injury.

Performance Data Sheets are included in this manual for various Culligan Gold Series™Softener
models. Refer to the Performance Data Sheet for your specific softener, as there are slight differences
between the models. The softener warranty is located on page 67 of this Owner’s Guide.
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Introduction........................................................6
HowyourConditionerWorks...........................................9
ModesofOperation.................................................11
Preparation.......................................................12
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Programming - Culligan Gold Series Softeners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Programming - Culligan Total Home Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
StatisticFunctions...................................................32
FinalStart-up......................................................33
Salt, Supply, Usage and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Care and Cleaning of your Water Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Recommended Preventative Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
To Clean Out the Salt Storage Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Sanitizing Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Things to Check Before you call for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
ErrorCodes.......................................................41
When and How to Bypass your Water Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Culligan Gold Series™9” Water Softener with Soft-Minder®Meter PDS . . . . . . . . . . . . .43
Culligan Gold Series™9” Water Softener with Aqua-Sensor®Sensing Device PDS . . . . . .44
Culligan Gold Series™10” Water Softener with Soft-Minder®Meter PDS . . . . . . . . . . . .45
Culligan Gold Series™10” Water Softener with Aqua-Sensor®Sensing Device PDS . . . . .46
Culligan Gold Series™12” Water Softener with Soft-Minder®Meter PDS . . . . . . . . . . . .47
Culligan Gold Series™12” Water Softener with Aqua-Sensor®Sensing Device PDS . . . . .48
Culligan Gold Series™14” Water Softener with Soft-Minder®Meter PDS . . . . . . . . . . . .49
Culligan Gold Series™14” Water Softener with Aqua-Sensor®Sensing Device PDS . . . . .50
Culligan Total Home 9” Water Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Culligan Total Home 10” Water Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Culligan Total Home 12” Water Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Culligan Total Home 14” Water Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
CaliforniaCertificates................................................55
WiringSchematic ..................................................58
Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
RecordsandData ..................................................68
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Table of
Contents
3

Culligan Gold Series™Water Conditioners with
Aqua-Sensor®Device or Soft-Minder®Meter
9” Model 10” Model 12” Model 14” Model
Control Valve 1” 5-cycle
Reinforced
Thermoplastic
1” 5-cycle
Reinforced
Thermoplastic
1” 5-cycle
Reinforced
Thermoplastic
1” 5-cycle
Reinforced
Thermoplastic
Overall Conditioner Height 54 in 60 in 58 in 71 in
Media Tank Design Quadra-Hull Quadra-Hull Quadra-Hull Quadra-Hull
Media Tank Dimensions
(Dia x Ht) 9 x 48 in 10 x 54 in 12 x 52 in 14 x 65 in
Salt Storage Tank Dimensions
(Dia x Ht) 16 x 43 in 18 x 43 in 18 x 43 in 24 x 42 in
Exchange Media, Type and
Quantity Cullex®Media,
1.0 ft3
Cullex Media,
1.5 ft3
Cullex Media,
2.0 ft3
Cullex Media,
3.0 ft3
Underbedding, Type and Quantity Cullsan®
Underbedding,
12 lb
Cullsan
Underbedding,
15 lb
Cullsan
Underbedding,
16 lb
Cullsan
Underbedding,
25 lb
Exchange Capacity @ Salt
Dosage Per Recharge 19,086 gr @ 4.0 lb 28,629 gr @ 6.0 lb 35,614 gr @ 8.0 lb 53,540 gr @
12.0 lb
26,301 gr @ 8.0 lb 39,451 gr @
12.0 lb
51,659 gr @
16.0 lb
77,660 gr @
24.0 lb
30,787 gr @
12.0 lb
46,180 gr @
18.0 lb
60,532 gr @
24.0 lb
90,986 gr @
36.0 lb
Efficiency at rated salt dosage1, 6 4,770 gr/lb @
4 lb salt dosage
4,770 gr/lb @
6 lb salt dosage
4,450 gr/lb @
7 lb salt dosage
4,460 gr/lb @
12 lb salt dosage
Freeboard to Media214.5 in 14.5 in 20 in 25 in
Freeboard to Underbedding344.5 in 47.5 in 46 in 59 in
Salt Storage Capacity 250 lb or 375 lb 375 lb 375 lb 600 lb
Rated Service Flow @ Pressure
Drop 9.0 gpm @ 14 psi 9.4 gpm @ 15 psi 10.0 gpm @ 15 psi 10.6 gpm @ 15 psi
Total Hardness, Maximum 75 gpg 99 gpg 99 gpg 99 gpg
Total Iron, Maximum 5 ppm 5 ppm 5 ppm 5 ppm
Hardness to Iron Ratio, Min. 8 gpg to 1 ppm 8 gpg to 1 ppm 8 gpg to 1 ppm 8 gpg to 1 ppm
Operating Pressure 20-125 psi 20-125 psi 20-125 psi 20-125 psi
Operating Pressure (Canada) 20-90 psi 20-90 psi 20-90 psi 20-90 psi
Operating Temperature 33-120°F 33-120°F 33-120°F 33-120°F
Electrical Requirements 24V/60 Hz 24V/60 Hz 24V/60 Hz 24V/60 Hz
Electrical Power Consumption,
Min/Max 3 Watts/ 35 Watts 3 Watts/ 35 Watts 3 Watts/ 35 Watts 3 Watts/ 35 Watts
Drain Flow, Maximum41.6 gpm 1.6 gpm 2.6 gpm 6.6 gpm
Recharge Time, Average568 min 57 min 52 min 66 min
Recharge Water Consumption,
Average535 gal 46 gal 51 gal 176 gal
1 The efficiency rated dosage is only valid at the 4 lb. salt dosage for the 9” model, 6 lb. salt dosage for the 10” model, 7 lb.
salt dosage for 12” model and 12 lb. salt dosage for 14” model and is efficiency rated according to NSF/ANSI Standard 44.
2 Measured from top of media to top surface of tank threads (backwashed and drained).
3 Measured from top of underbedding to top of inlet fitting.
4 Backwash at 120 psi (830 kPa).
5 10 minute backwash, 4 lb. (1.8 kg) 9” model, 6 lb. (2.7 kg) 10” model, 7 lb. 12” model or 12 lb. 14” model salt dosage at
30 psi (204 kPa).
Specifications
4

5
Culligan Total Home Water Conditioner
9” Model 10” Model 12” Model 14” Model
Control Valve 1”, 5-cycle Reinforced Thermoplastic with AccuSoft Plus Circuit Board
Overall Conditioner Height 54 in 60 in 58 in 71 in
Media Tank Design Quadra-Hull™ Quadra-Hull™ Quadra-Hull™ Quadra-Hull™
Media Tank Dimensions
(Dia x Ht) 9 x 48 in 10 x 54 in 12 x 52 in 14 x 65 in
Salt Storage Tank
Dimensions (Dia x Ht)
16 x 43 in or
18 x 43 in 18 x 43 in 18 x 43 in 24 x 42 in
Exchange Media, Type and
Quantity Cullex®Media, 0.8 ft3Cullex®Media, 1.0 ft3Cullex®Media, 1.5 ft3Cullex®Media, 2.3 ft3
Carbon Media, Quantity 6 lbs 8 lbs 12 lbs 18 lbs
Underbedding, Type and
Quantity
Cullsan®
Underbedding, 12 lb
Cullsan®
Underbedding, 15 lb
Cullsan®
Underbedding, 20 lb
Cullsan®
Underbedding, 25 lb
Exchange Capacity @ Salt
Dosage Per Recharge
15,642 gr @ 3.7 lb
22,458 gr @ 9.6 lb
25,784 gr @ 16.0 lb
16,751 gr @ 4.0 lb
23,084 gr @ 8.0 lb
27,021 gr @ 12.0 lb
31,240 gr @ 7.0 lb
44,853 gr @ 18.0 lb
51,495 gr @ 30.0 lb
39,487 gr @ 9.2 lb
57,276 gr @ 18.4 lb
67,105 gr @ 27.6 lb
Efficiency rated dosage14,190 gr/lb @
3.7 lb salt dosage
4,188 gr/lb @
4 lb salt dosage
4,463 gr/lb @
7 lb salt dosage
4,292 gr/lb @
9.2 lb salt dosage
Freeboard to Media215.75 in 19.5 in 17.31 in 25.89 in
Freeboard to
Underbedding344.5 in 47.5 in 46 in 59 in
Salt Storage Capacity 250 lb or 375 lb 375 lb 375 lb 650 lb
Rated Service Flow @
Pressure Drop 9.4 gpm @ 15 psi 9.9 gpm @ 15 psi 10.5 gpm @ 15 psi 10.8 gpm @ 15 psi
Total Hardness, Maximum 15 gpg 15 gpg 15 gpg 15 gpg
Total Iron, Maximum 0 ppm 0 ppm 0 ppm 0 ppm
Color Less Than 1 Less Than 1 Less Than 1 Less Than 1
Turbidity Less Than 5 NTU Less Than 5 NTU Less Than 5 NTU Less Than 5 NTU
TOC Less Than 0.5 PPM Less Than 0.5 PPM Less Than 0.5 PPM Less Than 0.5 PPM
Operating Pressure 20-125 psi 20-125 psi 20-125 psi 20-125 psi
Operating Pressure
(Canada) 20-90 psi 20-90 psi 20-90 psi 20-90 psi
Operating Temperature 33-120°F 33-120°F 33-120°F 33-120°F
Electrical Requirements 24V/60 Hz 24V/60 Hz 24V/60 Hz 24V/60 Hz
Electrical Power
Consumption, Min/Max 3 Watts/35 Watts 3 Watts/35 Watts 3 Watts/35 Watts 3 Watts/35 Watts
Drain Flow, Maximum41.6 gpm 1.6 gpm 2.6 gpm 6.6 gpm
Recharge Time, Average5
Recharge Water 68 min 57 min 52 min 55 min
Consumption, Average535 gal 46 gal 51 gal 176 gal
1 The efficiency rated dosage is only valid at the stated salt dosage and is efficiency rated according to NSF/ANSI 44.
2 Measured from top of media to top surface of tank threads. (backwashed and drained).
3 Measured from top of underbedding to top surface of tank threads.
4 Backwash at 120 psi (830 kPa).
5 10 minute backwash, 3.9 lb 9” model, 4 lb. 10” model, 7 lb. 12” model or 9.2 lb. 14” model salt dosage.

6
Read this Manual First
Before you operate the Gold Series Water Softening System, read this manual to become familiar
with the device and its capabilities.
Watch for Special Paragraphs
Please read the special paragraphs in this manual. Examples are shown below.
Safe Practices
Throughout this manual there are paragraphs set off by special headings.
Note: Note is used to emphasize installation, operation or maintenance information which is
important, but does not present any hazard. Example:
Caution! Caution is used when failure to follow directions could result in damage to equipment or
property. Example:
Warning! Warning is used to indicate a hazard which could cause injury or death if ignored.
Example:
Serial Numbers
The control valve serial number is located on the back of the timer case.
The media tank serial number is located on the top surface of the tank.
This publication is based on information available when approved for printing. Continuing design refinement
could cause changes that may not be included in this publication.
Products manufactured and marked by Culligan International Company (Culligan) and its affiliates are protected
by patents issued or pending in the United States and other countries. Culligan reserves the right to change the
specifications referred to in this literature at any time, without prior notice.
Culligan, Aqua-Sensor, Tripl-Hull, Flo-Pak and Soft-Minder are trademarks of Culligan International Company or
its affiliates.
Note: Check and comply with your state and local codes. You must follow these guidelines.
For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall
be adhered to. Consult your licensed plumber for installation of this system.
This system and its installation must comply with state and local regulations.
The use of saddle valves is not permitted.
Note: The nipple must extend no more than 1 inch above the cover plate.
Caution! Disassembly while under water pressure can result in flooding.
WARNING! Electrical shock hazard! Unplug the unit before removing the
cover or accessing any internal control parts.
Note: DO NOT remove or destroy the serial number. It must be referenced on request for
warranty repair or replacement.
Introduction

7
It’s All So Easy, So Economical, So Efficient, So Enjoyable!
Kind To Skin And Complexion
Soft water will help prevent red, itchy or dry skin because there are no hardness impurities to cause
soreness, no soap curd to coat the skin. Shaving is easier, smoother - either with blade or electric
shaver.
Bathing And Showering
You’ll use far less soap with conditioned water. Use your soap very sparingly - not as you did
before soft water. Just a quick rinse removes all lather, leaving your skin pleasantly smooth and silky
- because now it’s free of sticky soap curd and film.
Saves Washing Costs. Helps Control Environmental Pollution
Soft water washes whiter and cleaner with less soap or detergent. Because the hardness impurities
are removed, your soap can concentrate solely on washing. People usually find that they can
reduce the amount of soap they use substantially. If you normally used a cup per wash load with
hard water, try using only 1/3 cup depending on the size of your wash load and the degree of soil.
Different amounts are required, but you can use less with softened water. An added bonus is the fact
that your washable fabrics will last longer.
Super Hair Conditioning
Soft water is great for scalp and hair care. No insoluble deposits are formed. Hair is shinier, softer,
more manageable. Reduce the amount of shampoo you have normally used.
Dishes Are A Delight
Washed by hand or in a dishwasher, glassware, dishes and silver wash cleaner, easier. Follow
your dishwasher manufacturer’s instructions. Soft water promotes sanitation because no greasy hard
water film can form to collect or harbor bacteria.

8
Easier Housekeeping, Gleaming Fixtures
You’ll be amazed at the marvelous difference. Just a swish of the cloth, and the bathtub or shower
and fixtures are clean and sparkling. Imagine, no scouring! No hard water scum to cause rings,
streaks, spots and stains. To keep their gleaming luster, simply wipe fixtures with a towel after
use. Formica, tile, walls, floors, woodwork surfaces clean easier, stay clean longer. You’ll save on
cleaning aids and save on time.
Saves Water-Heating Energy, Helps Water-Using Appliances
Soft water reduces the formation of rock-like hard water scale which encrusts water heaters, hot water
pipes, shower heads, and water-using appliances. This scale can cause premature maintenance and
failure.
Elimination of hard water also provides substantial energy savings because scale acts as an insulator,
wasting electricity or gas used to heat water.
Savings Galore
A water conditioner is frequently referred to as “the appliance that pays for itself”. You’ll find that
your savings on soaps, detergents, cleaning aids, and personal care products will help your family’s
household budget. And if you place a price on your time, you’ll be most happy with the time saved
by your new family servant.
Water For Lawns And Household Plants
If possible, lawn sprinkling faucets should be supplied with hard water primarily because it is
uneconomical to soften so much water.
Household plants are much more sensitive than lawns with respect to the kind of water which is
best. First, because they receive no rainfall and, second, there is little or no drainage of the soil.
Preferably they should be watered with rainwater or water which is low in mineral content such as
distilled or demineralized water. Softened water is not recommended for house plants because a
build-up of sodium in the soil may interfere with efficient absorption of water by the plant root system.
Additional information may be obtained from your independently operated Culligan dealer.
Culligan Total Home
With the Culligan Total Home you will experience the above benifits in addition to the reduction of
chlorine taste and odor for a fresh, clean taste and smell.

9
Why Water Gets Hard And How It’s Softened
All of the fresh water in the world originally falls as rain, snow, or sleet. Surface water is drawn
upward by the sun, forming clouds. Then, nearly pure and soft as it starts to fall, it begins to collect
impurities as it passes through smog and dust-laden atmosphere. And as it seeps through soil and
rocks it gathers hardness, rust, acid, unpleasant tastes and odors.
Water hardness is caused primarily by limestone dissolved from the earth by rainwater. Because of
this, in earlier times people who wanted soft water collected rainwater from roofs in rain barrels and
cisterns before it picked up hardness from the earth.
Some localities have corrosive water. A softener cannot correct this problem and so its printed
warranty disclaims liability for corrosion of plumbing lines, fixtures or appliances. If you suspect
corrosion, your Culligan Man has equipment to control the problem.
Iron is a common water problem. The chemical/physical nature of iron found in natural water
supplies is exhibited in four general types:
1. Dissolved Iron - Also called ferrous or “clear water” iron. This type of iron can be removed
from the water by the same ion exchange principle that removes the hardness elements, calcium
and magnesium. Dissolved iron is soluble in water and is detected by taking a sample of the
water to be treated in a clear glass. The water in the glass is initially clear, but on standing
exposed to the air, it may gradually turn cloudy or colored as it oxidizes.
2. Particulate Iron - Also called ferric or colloidal iron. This type of iron is an undissolved
particle of iron. A softener will remove larger particles, but they may not be washed out in
regeneration effectively and will eventually foul the ion exchange resin. A filtering treatment will
be required to remove this type of iron.
3. Organic Bound Iron - This type of iron is strongly attached to an organic compound in the
water. The ion exchange process alone cannot break this attachment and the softener will not
remove this type of iron.
4. Bacterial Iron - This type of iron is protected inside a bacteria cell. Like the organic bound
iron, it is not removed by a water softener.
When using a softener to remove both hardness and dissolved iron it is important that it regenerates
more frequently than ordinarily would be calculated for hardness removal alone. Although many
factors and formulas have been used to determine this frequency, it is recommended that the softener
be regenerated when it has reached 50 - 75% of the calculated hardness alone capacity. This will
minimize the potential for bed fouling. (Iron removal claims have not been verified by the Water
Quality Association.)
If you are operating a water softener on clear water iron, regular resin bed cleaning is needed to
keep the bed from coating with iron. Even when operating a softener on water with less than the
maximum of dissolved iron, regular cleanings should be performed. Clean every six months or more
often if iron appears in your conditioned water supply. Use resin bed cleaning compounds carefully
following the directions on the container.
How Your
Water
Conditioner
Works
Caution! Do not use where the water is microbiologically unsafe or with water of unknown
quality without adequate disinfection before or after the unit.

10
The Culligan Process
Your Culligan water conditioner consists of
three basic components, (A) the Control Valve,
(B) the Mineral Tank, and (C) the Brine System.
A. The exclusive Culligan control valve
automatically performs a variety of
tasks that are necessary for the proper
operation of your water conditioner. These
tasks, commonly referred to as cycles
or operating positions, are Service,
Regeneration, and Brine Refill.
1. Service: While the control valve is
in the “Service cycle”, hard water is
directed down through the column of
Cullex®resin where hardness minerals
are removed from the water. The
softened water is then directed into
your household plumbing lines. The
ability of the Cullex resin to remove
hardness minerals needs to be periodically replenished; this is referred to as . . .
2. Regeneration: While the control valve is in the “Regeneration cycle”, water is first
directed up through the column of Cullex resin to flush accumulated sediment out of the resin
and down the drain. Then, the regenerant brine solution is slowly drawn from the bottom of
the salt storage tank of the Brine System and is directed down through the column of Cullex
resin, restoring the ability of the resin to remove hardness minerals from your water supply.
Once completed, the regeneration cycle is followed by . . .
3. Brine Refill: While the control valve is in the “Brine Refill cycle”, a predetermined amount
of water is directed to the salt storage tank of the Brine System so that additional salt can
be dissolved to provide the brine solution that will be needed for the next regeneration
cycle.
B. The Mineral Tank contains the Cullex resin column, Cullsan®underbedding, and an outlet
manifold (the Culligan Total HOme also includes carbon media for chlorine taste & odor
reduction). The number of gallons of hard water that can be softened by the Cullex resin column
before it needs regeneration is called the “capacity” of the resin column, and depends upon the
amount of hardness minerals in each gallon of water (expressed as grains per gallon) and upon
the amount of regenerant brine solution (expressed as pounds of salt) passed through the resin
column during regeneration.
Your Culligan service person, taking into account the hardness of your water and the amount
of softened water your household may reasonably expect to use each day, has carefully
established how often the softener will regenerate and how much salt will be used for each
regeneration. This will ensure that all of your soft water needs will be fulfilled without using an
excessive amount of salt.
C. The Brine System consists of a salt storage container and hydraulic Dubl-Safe™valve. The salt
storage container holds the salt that is used to make the regenerant brine solution. The hydraulic
Dubl-Safe valve limits the amount of water that is returned to the salt storage tank during the
brine refill cycle.
Since a predetermined amount of salt is dissolved with each brine refill cycle, the salt must be
periodically replenished in order to maintain efficient operation. Your Culligan service person
will be able to tell you about how often salt must be added to the salt storage container.

11
Water Meter Mode
In water meter mode, the controller keeps track of the quantity of water that has flowed through the
resin bed. Based on the influent water hardness and the hardness capacity of the resin bed, a service
life expectancy in the quantity of softened water is calculated and programmed into the control.
When the set point is reached, regeneration is triggered. In delay regeneration mode, if the predict
mode is turned on, the average daily water usage will be compared to the remaining capacity
at the regeneration delay time to predict if another day’s water usage can occur before requiring
regeneration. If enough capacity is not present then the regeneration will occur at that time. If the
predict mode is not selected the regeneration will start at time of regeneration. In immediate mode
the regeneration starts when the capacity is exhausted. If time clock backup is set and the capacity
has not been exhausted but the days since last regen is greater than time clock backup, setting the
softener will immediately regenerate.
Aqua-Sensor®Mode
The Aqua-Sensor is a conductivity probe that senses when a hardness front passes through the resin
bed. It functions independently of the influent water hardness so therefore, is useful in conditions
when the influent water hardness varies throughout the year. It provides for the most efficient
mode of operation. In addition to sensing when a resin bed is exhausted, it can also be used to
determine when the brine solution is rinsed from the resin bed during the Brine Draw/Slow Rinse
cycle triggering the control to move to fast rinse. This patented feature provides water savings by
optimizing the amount of rinse water required to completely rinse out the resin bed.
Manual Regeneration
Pressing and holding the regen button for 5 seconds will initiate an immediate regeneration. The
beeper will give one beep at the start of manual regeneration (when the motor starts to turn). In delay
mode, pressing and releasing the regen button will light the regen icon for regeneration to occur at
the set delay time. Pressing and releasing the regen button again will turn off the regen icon.
Predict Mode
The Predict Mode is used with the flow meter to determine the optimum regeneration point. Before
the regeneration starts, the control will compare the remaining capacity value with the average daily
water use. If the average daily water usage is less than the reserve capacity, the controller will
wait 24 more hours before regeneration. If the reserve capacity is less than the average daily water
usage, the control will initiate regeneration. This works in delay mode only. At any time, if the total
capacity value is reached, the control will initiate an immediate regeneration.
Efficiency Mode
Water softeners historically use an optimum time range to control the Regeneration cycle steps, with
a minimum and maximum time required to perform each step dependent on the salt being used,
the hardness total and iron level. Culligan typically uses the maximum time range to insure effective
Regeneration. However, if the iron content of the water to be softened is zero, and the hardness level
is less than 20 gpg, Culligan has developed a new set of regeneration times geared to reducing salt
and water usage. These times are defined under a new operating mode coined “Efficiency Mode”.
Compared to the present time values used, these new regeneration times and salt dosages are
considerably less.
Modes of
Operation

12
Component Description
The water conditioner is shipped from the factory in a minimum of three cartons. Remove all
components from their cartons and inspect them before starting installation.
Control Valve Assembly - Includes the regeneration control valve and the Accusoft®Plus circuit
board. Small parts packages will contain additional installation hardware, and the conditioner
Owner’s Guide.
Media Tank - Includes Quadra-Hull™media tank complete with Cullex®ion exchange resin,
underbedding and outlet manifold (12” and 14” tanks are shipped without media).
Salt Storage Tank Assembly - Includes salt storage container with support plate and Dubl-Safe™
brine refill valve and chamber.
Bypass Valve - Includes the molded bypass valve, the interconnecting couplings, and the assembly pins.
Tools and Materials
The following tools and supplies will be needed, depending on installation method.
All Installations
• Safety glasses
• Phillips screwdrivers, small and medium tip.
• Gauge assembly (PN 00304450 or equivalent)
• Silicone lubricant (PN 00471507 or equivalent) - Do Not Use Petroleum-Based Lubricants
• A bucket, preferably light-colored
• Towels
Special Tools
•Torch, solder and flux for sweat copper connections
• Use only lead-free solder and flux for all sweat-solder connections, as required by state and
federal codes.
•Threading tools, pipe wrenches and thread sealer for threaded connections.
• Saw, solvent and cement for plastic pipe connections.
Materials
•Brine line, 3/8” (PN 01009819 or equivalent)
• Drain line, 1/2” (PN 00303082, gray, semi-flexible; or PN 00331946, black, semi-rigid; or
equivalent)
•Thread sealing tape
• Pressure reducing valve (if pressure exceeds 125 psi [860 kPa], PN 00490900 or equivalent)
• Pipe and fittings suited to the type of installation
• Water softener salt (rock, solar or pellet salt formulated specifically for water softeners)
Preparation
Note: Check and comply with your state and local codes. You must follow these guidelines.
For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall
be adhered to. Consult your licensed plumber for installation of this system. This
system and its installation must comply with state and local regulations. The use
of saddle valves is not permitted.

13
Application
Water quality - Verify that raw water hardness and iron are within limits. Note the hardness for
setting the salt dosage and recharge frequency.
Iron is a common water problem. The chemical/physical nature of iron found in natural water
supplies is exhibited in four general types: Dissolved Iron, Particulate Iron, Organic Bound Iron and
Bacterial Iron. Hardness sample kits are available through your local Culligan dealer.
Pressure - If pressure exceeds 125 psi (860 kPa), install a pressure reducing valve (see materials
checklist). On private water systems, make sure the minimum pressure (the pressure at which the
pump starts) is greater than 20 psi (140 kPa). Adjust the pressure switch if necessary.
Temperature - Do not install the unit where it might freeze, or next to a water heater or furnace or
in direct sunlight. Outdoor installation is not recommended, and voids the warranty. Use the Culligan
Outdoor Gold or Medallist Series Softeners for outdoor installations. The Culligan Outdoor Gold or
Medallist Series Softeners have been certified by Underwriter’s Laboratories for outdoor installation.
If installing in an outside location, you must take the steps necessary to assure the softener installation
plumbing, wiring, etc. Areas well protected from the elements (sunlight, rain, wind, heat, cold),
contamination, vandalism, etc. as when installed indoors.
Location
Space requirements - Allow 6-12 inches (15-30 cm) behind the unit for plumbing and drain lines
and 4 feet (1.3 meters) above for service access and filling the salt container.
Floor surface - Choose an area with solid, level floor free of bumps or irregularities. Bumps,
cracks, stones and other irregularities can cause the salt storage tank bottom to crack when filled with
salt and water.
Drain facilities - Choose a nearby drain that can handle the rated drain flow (floor drain, sink or
stand pipe). Refer to the Drain Line Chart, Table 3 (page 18), for maximum drain line length.
Electrical facilities - A 10-foot cord and wall mount plug-in transformer are provided. The
customer should provide a receptacle, preferably one not controlled by a switch that can be turned
off accidentally. Observe local electrical codes.
Caution! Do not use where the water is microbiologically unsafe or with water of unknown
quality adequate disinfection before or after the unit.
Caution! The use of a pressure reducing valve may limit the flow of water in the household.
Note: Most codes require an anti-siphon device or air gap. Observe all local plumbing codes
and drain restrictions. The system and installation must comply with all state and local laws and
regulations.
Note: The softener works on 24 volt - 60 Hz electrical power only. Be sure to use the included
transformer. Be sure the electrical outlet and transformer are in an inside location to protect from
moisture. Properly ground to conform with all governing codes and ordinances.
Note: P.N. 01012956 and P.N. 01014897 plug-in transformer are rated for indoor
installations only. P.N. 01015972 plug-in transformer is rated for indoor/outdoor installations.
(Non-Aqua-Sensor)

14
Installation
For installations in Massachusetts, the Commonwealth of Massachusetts Plumbing Code 248
CMR shall be adhered to. Consult your licensed plumber for installation of the system. This
system and its installation must comply with state and local regulations. The use of saddle
valves is not permitted.
With the exception of media containers, open the remaining containers, remove all the components,
and inspect them before starting installation.
Placement
Refer to gure 9 for system placement.
• Set the media tank on a solid, level surface near water, drain and electrical facilities.
• Set the brine system on a at, smooth, solid surface as near the media tank as possible.
Tank Assembly
• 9” and 10” tanks are lled with media at the factory.
• Before the unit can be connected to the plumbing the manifold must be inserted and media loaded
into the tank for 12” and 14” units.
Position the Mineral Tank(s)
Determine the location for the mineral tanks(s) prior to loading, since they will be difcult to move after
the underbedding and gravel are loaded.
Note: Read this section entirely before starting the installation. Follow all applicable plumbing and
electrical codes.
Caution! Do not lay the tank down unless a suitable lifting device is available. Personal
injury and damage to the unit can result if dropped.
Figure 9
Note: For Total Home Advanced units allow the media to soak for 24 hours.

15
Loading the Tank (12” and 14” Tanks)
1. Position the tank so that the Culligan®logo is in the front.
2. Remove the inlet strainer.
3. Install the outlet manifold into the tank (Figure 10).
4. Cover the tops of the manifolds with a clean rag.
5. Using a large-mouth funnel, load the Culligan underbedding through the top of the tank.
6. Aqua-Sensor®Installation (optional
device)
A. Measure the sensor cable length
as shown in Figure 10 and Table 1
(the Aqua-Sensor cord is set at the
factory for a 9” tank).
B. Loosen the small Aqua-Sensor Plug,
a needle-nose pliers works best.
C. Moisten the cable sheath and slide
the cable grip up or down to the
proper cable length.
D. Tighten the small Aqua-Sensor plug
so that the tting cannot slide along
the cable.
E. Insert the probe and cable through the Aqua-Sensor port.
7. Load the tank with the Cullex®ion exchange resin. Leveling is
not required.
8. For Total Home Advanced units, load the carbon media per
the a mount in the specications. Leveling is not required.
9. Remove the funnel.
10. Install the inlet
strainer making sure
to thread the strainer
until it bottoms out
on the tank thread.
Failure to install the
strainer correctly can
cause the control to
leak.
Figure 10
Small
Aqua-Sensor®
Plug
Figure 11
Dimension “X” is the exposed length the Aqua-
Sensor® cord (cord length from the Aqua-Sensor
plug to the circuit board connector). You can then
verify the Aqua-Sensor probe is inserted to the
proper depth by conrming dimension “X” is at
the corrected length.
Tank Model X Y
9” Quadra-Hull™ Tank 34 1/2” 40”
10” Quadra-Hull Tank 30 1/2” 44”
12” Quadra-Hull Tank 32 1/2” 42”
14” Quadra-Hull Tank 22 1/2” 52”
Table 1
Note: There must be no kinks or bends in
the cable.
Caution! DO NOT allow the outlet manifold to move when loading the media. The
manifold must remain vertical to ensure a good seal at the gasket. Rap the tank near the
bottom with a rubber mallet to level the sand.

16
• Align the manifold with the center opening in the valve, and press the valve onto the adapter
firmly.
• Assemble the tank clamp to the control, and tighten the clamp screw.
Flow Control Eductor Nozzle
Listed below is the recommended eductor nozzle to be used at various salt dosages.
Table 2 - Flow Restrictors
Unit Backwash Flow Nozzle Throat Brine Refill Flow
9” 2.0 gpm (#2 Brown) Blue* Light Brown* 0.45 gpm
10” 2.0 gpm (#2 Brown) Beige Light Brown 0.45 gpm
12” 3.5 gpm (#3 Green) Beige Light Brown 0.8 gpm
14” 5.5 gpm (Black) Green Blue 0.8 gpm
* Standard from factory
Refer to Figure 6 for a visual on changing the
eductor nozzle and the backwash flow control.
Eductor Nozzle Replacement
• Remove the three screws on the eductor cap
and remove the cap.
• Remove the eductor assembly.
• Remove the eductor screen from the assembly
• Remove the blue nozzle and replace it with the
beige nozzle. Make sure to put the o-ring on the
correct nozzle.
• Reverse the procedure to reassemble. To prevent
leaks, ensure that the gasket is in the proper
position.
Backwash Flow Control Replacement
• Remove the drain clip and pull the drain elbow straight off.
• Remove the backwash flow control located behind the elbow.
• Install the correct backwash flow control.
• Reverse the procedure to reassemble.
Note: The clamp and valve will be able to rotate on the tank until pressure is applied.
Note: Make sure to push the valve straight down onto the manifold. If the valve is cocked, it
may cause the o-ring to slip off the manifold.
Figure 6
Note: The number on the flow control should face into the valve body.
Note: Dip switch #5 is to be in the “off” position for 9” and 10” Tanks (0.45 gpm refill
flow control). Dip switch 5 is to be in the “on” position for 12” and 14” tanks (0.80 gpm
brine refill flow control).

17
Plumbing Connections
Shipped with each softener is a Culligan®bypass valve, which is used to connect the softener to the
plumbing system. The bypass allows the softener to be isolated from the water service line if service
is necessary while still providing water to the home. The bypass valve can be directly plumbed into
the system, or can be connected with the following optional sweat connection kits;
P/N 01010783 1” Sweat Copper Adapter Kit
P/N 01016564 3/4” Sweat Copper Adapter Kit
P/N 01016565 3/4” Elbow Sweat Copper Adapter Kit
Bypass Valve Installation
The bypass valve connects directly to the
control valve with a pair of couplings and two
assembly pins (Figure 15). Lubricate all o-rings
on the couplings with silicone lubricant.
On Soft-Minder® meter controls, the meter
replaces the coupling on the outlet side of the
control. The meter body fits in the same space
as the coupling between the control valve and
the bypass. Make sure that the arrow on the
flow meter is pointing in the direction of flow
(Figure 7).
To bypass, turn the blue knob clockwise (see directional arrow on end of knob) until the knob stops
as shown. DO NOT OVERTIGHTEN! (Figure 8a).
To return to service, turn the blue knob counter-clockwise (see directional arrow on the end of knob)
until the knob stops as shown. DO NOT OVERTIGHTEN! (Figure 8b).
Caution! Close the inlet supply line and relieve system pressure before cutting into the
plumbing! Flooding could result if not done!
Caution! When making sweat connections, use care to keep heat away from the plastic
nuts used to connect the plumbing to the bypass. Damage to these components may result
otherwise.
Note: If the ground from the electrical panel or breaker box to the water meter or underground
copper pipe is tied to the copper water lines and these lines are cut during installation of the bypass
valve, an approved grounding strap must be used between the two lines that have been cut in order
to maintain continuity. The length of the grounding strap will depend upon the number of units being
installed. In all cases where metal pipe was originally used and is later interrupted by the bypass
valve to maintain proper metallic pipe bonding, an approved ground clamp c/w not less than #6
copper conductor must be used for continuity. Check your local electrical code for the correct clamp
and cable size.
About 1-1/4”
A screwdriver shank may be
used in the slot as a lever for
extra turning force if needed.
Figure 8b
Figure 8a
Bypass
Assembly Pin
Brine
Connection
Coupling
or Meter Body
Coupling
Assembly
Pin
Figure 7

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Drain Line Connection
Refer to Table 3 for drain line length and height limitations.
• Remove 1/2” pipe clamp from the small parts pack included with the control.
• Route a length of 1/2” drain line from the drain elbow to the drain.
• Fasten the drain line to the elbow with the clamp.
• Secure the drain line to prevent its movement during regeneration. When discharging into a
sink, or open floor drain, a loop in the end of the tube will keep it filled with water and will
reduce splashing at the beginning of each regeneration.
For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall
be adhered to. Consult your licensed plumber for installation of this system. This
system and its installation must comply with state and local regulations. The use of
saddle valves is not permitted.
Height of Discharge Above Floor Level Operating - Table 3
Operating
Pressure
0 ft. (0 m) 2 ft. (0.6 m) 4 ft. (1.2 m) 6 ft. (1.8 m) 8 ft. (2.4 m) 10 ft. (3 m)
30 psi (210 kPa) 60 ft. (18 m) 50 ft. (15 m) 30 ft. (9 m) 15 ft. (5 m) Not allowable Not allowable
40 psi (279 kPa) 100 ft. (30 m) 90 ft. (27 m) 70 ft. (21 m) 50 ft. (15 m) 30 ft. (9 m) 12 ft. (4 m)
50 psi (349 kPa) 145 ft. (41 m) 115 ft. (35 m) 80 ft. (24 m) 80 ft. (24 m) 60 ft. (18 m) 40 ft. (12 m)
60 psi (419 kPa) 100 ft. (30 m) 100 ft. (30 m) 85 ft. (26 m) 60 ft. (18 m)
80 psi (559 kPa) 140 ft. (43 m) 120 ft. (37 m)
100 psi (699 kPa) Normal installation should not require more than 100 ft. (30 m) of drain line 150 ft. (46 m)
Connect the Brine Line
• Measure a length of brine line sufficient to
reach from the brine tank to the brine fitting,
with no sharp bends. For easier access to the
float it is recommended to add an extra four
feet (1.3 meters) of length to the brine line.
Cut both ends of the brine line squarely and
cleanly.
• Slip the white nut over one end of the tubing
and press the plastic insert into the end of the
tubing (Figure 9). Connect to the brine valve
and tighten nut.
•Remove white nut and plastic insert from the small parts pack.
• Slip the white nut over one end of the tubing and press the plastic insert into the end of the
tubing (Figure 9). Connect to the brine connection on the valve and tighten nut.
Note: Waste connections or drain outlets shall be designed and constructed to provide for
connection to the sanitary waste system through an air gap of 2 pipe diameters or 1 inch,
whichever is larger.
Note: Observe all plumbing codes. Most codes require an anti-siphon device or air gap
at the discharge point. The system and installation must comply with state and local laws and
regulations.
Figure 9

19
A Dimension
Figure 10
Fill the Salt Storage Container
Fill the salt storage container with water until the level reaches about 1 inch above the
salt support plate. Pour salt into the container. Fill with salt to within a few inches of
the top.
Brine Valve “A” Dimension
The Culligan Gold Series™unit contains a brine float which can serve as a backup refill
shutoff in the event of a failure, such as a power outage when in the refill position. The
float level should be set based on the salt dosage setting. Refer to Figure 10.
• Lift the brine valve from the brine chamber.
• Find the correct “A” dimension.
• Set the distance from the top of the filter screen to the base of the float accordingly.
The slight difference in height when the float is pulled up or down is negligible.
Aqua-Sensor®Probe and Soft-Minder®Meter Connection
To connect the probe or meter leads refer to Figure 11 and proceed as follows:
• Remove the timer case from the back plate.
• Snap the circuit board holding plate off the back plate to provide access to the back of the
circuit board.
•Remove the plastic plug from the backplate.
Dip Switches
Optional Battery
Power
Motor Cam Switches Aqua-Sensor Soft-Minder Meter
Figure 11

20
• Slip the sensor probe lead or meter cable through the hole and toward the circuit board.
• Connect the lead to the circuit board. The Aqua-Sensor probe terminal is labeled “Aqua-Sensor”
while the Soft-Minder meter terminal is labeled “Flow Meter”.
• Pull any excess cable wire back out of the enclosure, and route the wiring inside the enclosure to
avoid any interference with moving parts.
• Locate the strain relief bushing in the parts pack. Place it on the cable at the point of entry to the
rear of the timer plate and push it into the hole.
Electrical Connection
The power cord needs to be connected to the plug-in transformer. Figure 19 shows the cord
attachment to the transformer for non Aqua-Sensor models.
The Aqua-Sensor probe (Figure 12) requires a 2.5 VAC power source. This source is provided via
two of the posts on the 24V/2.5V transformer. Two leads from the transformer must be wired to the
2.5 VAC terminal on the circuit board. The wire connector from the Aqua-Sensor probe is simply
plugged in the circuit board (Figure 13).
Note: Observe all state and local electrical codes.
Figure 12
Caution! Failure to connect power to the correct terminals will damage the circuit board!
Figure 13
2.5VAC
Aqua-Sensor
Power
24VAC
Power
White Red Black Blue or Green
Aqua-Sensor Wiring
Note: The strain relief located on the back of the wire connection for the Aqua-Sensor®
probe may have to be removed in order to fit it through the backplate. Replace the strain
relief if you need to remove it for assembly.
Note: The wire connectors must be connected to the circuit board properly. The wires must
exit the plug-in connector opposite of the raised white base of the circuit board connector.
Failure to properly connect any of the connectors will result in a malfunction of the circuit
board operation.