Custom Audio Electronics DP24-40 H User manual

DP24-40 H
Impact desk printer
DP24-40 H
User’s manual
www.custom.it

DP24-40 H
All rights reserved. The reproduction of this manual, either totally or partially, in
any form whatsoever, whether it be on paper or through computer processes,
is strictly prohibited. Custom Engineering s.r.l. and the resource teams
employed in the making of this manual will not be held responsible for any
problems arising as a result of improper use of this manual, as they guarantee
that the information contained in it has been subjected to careful inspection.
Any suggestions regarding errors in its contents or possible improvements
will be greatly appreciated. The products are continuously checked and
improved. For this reason Custom Engineering s.r.l. reserves the right to
modify the information contained in this manual without prior notice.
COD. DOME - DPH REV. 1.10
Copyright 1998 Custom Engineering s.r.l. – Italy
Custom Engineering
Str. Berettine 2 - 43010 Fontevivo (PARMA) - Italy
Tel. : [phone] - Fax : [phone]
http: www.custom.it Email : [email protected]

DP24-40 H
PRINTER COMPONENTS
A. Front view of exterior of DP24-40 H without Autocutter
1- Cover
2- Paper outfeed
3- Feed key
4- Printer base
5- Printer body
6- LED
7- Print key
8- Print mechanism
9- Keypad

DP24-40 H
B. Front view of the exterior of the DP24-40 H with Autocutter
1- Cover
2- Paper outfeed
3- Feed key
4- Printer base
5- Printer body
6- LED
7- Print key
8- Print mechanism
9- Keypad
10- Cutter
11- Cutter support

DP24-40 H
C. Rear view of the DP24-40 H
1- Serial connector
2- Cash drawer connector
3- ON/OFF switch
4- Feed connector

DP24-40 H
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TABLE OF CONTENTS
DP24-40 Hi
INTRODUCTION
CONTENTS OF THE MANUAL......................................................................1
CONVENTIONS USED IN THE MANUAL .....................................................1
GENERAL INFORMATION REGARDING SAFETY .....................................1
UNPACKING THE PRINTER .........................................................................3
........................................................................................................................3
GENERAL FEATURES..................................................................................4
DESCRIPTION OF THE PRINTER...............................................................4
1. INSTALLATION AND USE
1.1 CONNECTIONS................................................................................... 1-1
1.1.1 Power supply ................................................................................. 1-1
1.1.2 Logic circuitry ................................................................................. 1-1
1.1.3 Cash drawer connector.................................................................. 1-2
1.2 CONFIGURATION ............................................................................... 1-2
1.3 AUTOTEST .......................................................................................... 1-3
1.3.1 Hexadecimal dump ........................................................................ 1-3
1.4 PRECAUTIONS ................................................................................... 1-4
1.5 MAINTENANCE.................................................................................... 1-4
1.5.1 Changing the paper roll.................................................................. 1-4
1.5.2 Replacing the ink ribbon................................................................. 1-5
1.5.3 Paper jam....................................................................................... 1-5
1.5.4 Cleaning ......................................................................................... 1-6
2. INTERFACES
2.1 RS232 SERIAL .................................................................................... 2-1
2.2 REAL TIME CLOCK (OPTIONAL)...................................................... 2-2
2.2.1 Adjusting the clock through the keypad ......................................... 2-2
3. PRINTER FUNCTIONS
3.1 PRINT DIRECTION ............................................................................. 3-1
3.2 CONTROL CHARACTERS ................................................................. 3-2
3.2.1 Custom emulation .......................................................................... 3-2
3.2.2 ESC/POS emulation .................................................................... 3-19
3.2.3 CITIZEN emulation ...................................................................... 3-40

TABLE OF CONTENTS
DP24-40 H ii
4. TECHNICAL SPECIFICATIONS
4.1 TECHNICAL SPECIFICATIONS ......................................................... 4-1
4.2 DIMENSIONS....................................................................................... 4-2
5. CHARACTER SETS
5.1 CHARACTER SETS ............................................................................ 5-1
ATTACHMENT A - ACCESSORIES AND SPARE PARTS
A.1 PANEL SUPPORT ACCESSORIES................................................... A-1
A.1.1 Fitting the panel support ................................................................ A-1
A.2 SPARE PARTS.................................................................................... A-2

INTRODUCTION
DP24-40 H1
CONTENTS OF THE MANUAL
In addition to the introduction which lists: the conventions used in the manual,
general information relative to safety, unpacking of the printer and a brief
description of the printer itself highlighting its main features, the manual is
split up into the following chapters:
Chapter 1: Containing the information required for installing and using the
printer correctly
Chapter 2: Containing the specifications of the interfaces
Chapter 3: Containing the description of the printer command set
Chapter 4: Containing the technical specifications of the printer
Chapter 5: Containing the character sets (fonts) used by the printer
CONVENTIONS USED IN THE MANUAL
N.B.
Gives important information or suggestions relative to the use of the
printer
WARNING
The information marked with this symbol must be carefully heeded
to safeguard against damaging the printer
DANGER
The information marked with this symbol must be carefully heeded
to safeguard against injury to the operator
GENERAL INFORMATION REGARDING SAFETY
The marks , DEMKO and UL for Canada
and the United States applied to the product
certify that the product itself fulfils basic
safety requirements.

INTRODUCTION
DP24-40 H 2
•Read and keep the following instructions.
•Observe all warnings and follow all instructions attached to the printer.
•Before cleaning the printer, disconnect the feed cable.
•Clean the printer with a damp cloth. Do not use liquid or spray products.
•Do not operate the printer near to water.
•Do not place the printer on unsteady surfaces. It could fall and get
seriously damaged.
•Do not place the printer on soft surfaces or in poorly ventilated
environments.
•Position the printer in such a way as to ensure that the cables connected
to it will not be damaged.
•Use the type of electricity supply marked on the printer label. In the event
of uncertainty, contact the seller.
•Ensure that the printer’s electricity supply is grounded and that it is
protected by a differential switch.
•If the printer is fed through an extension lead, ensure that the total
absorption of the equipment connected to it does not exceed the
maximum admissible current for that type of extension and that it does
not, in any event, exceed 15 amperes.
•Do not obstruct the vents.
•Do not put objects of any kind inside the printer as they could cause a
short circuit or damage parts which could affect its performance.
•Do not spill liquids on the printer.
•Do not carry out technical operations on the printer with the exception of
the scheduled maintenance operations specifically indicated in the user’s
manual.
•Disconnect the printer from the electricity supply and have it repaired by a
specialized technician should any of the following conditions occur:
A. The feed connector has been damaged.
B. LIQUID has penetrated to the inside of the printer;
C. The printer has been exposed to rain or water;
D. The printer is not operating normally despite the instructions in
the user’s manual having been followed.
E. The printer has been dropped and its case damaged.
F. The performance of the printer is poor.
G. The printer does not work.