Custom Audio Electronics Plus II User manual

OEM
USER MANUAL
PLUS II
PLUS II

All rights reserved. Total or partial reproduction of this manual in whatever form, whether by printed or elec-
tronic means, is forbidden. While guaranteeing that the information contained in it has been carefully checked,
CUSTOM ENGINEERING SPAand other entities utilized in the realization of this manual bear no responsibility
for how the manual is used.
Information regarding any errors found in it or suggestions on how it could be improved are appreciated. Since
products are subject to continuous check and improvement, CUSTOM ENGINEERING SPAreserves the right
to make changes in information contained in this manual without prior notification.
Copyright © 2007 CUSTOM ENGINEERING S.p.a. – Italy
CUSTOM ENGINEERING S.p.A.
Str. Berettine 2 - 43010 Fontevivo (PARMA) - Italy
Tel.: [phone] - Fax: [phone]
http: www.custom.it
Customer Service Department:
Tel.: [phone]
Email: [email protected]

PRINTER COMPONENTS
A. PLUS II Front view
1- Paper mouth
2- STATUS Led
3- OPEN key (for paper roll compartment opening)
4- FEED key
5- Paper roll compartment
6- Paper end sensor
(Fig.1)
1
5
2 3 4
6
User Manual PLUS II

B. PLUS II Rear view
7- Power supply connector
8- RS232 / TTL Serial interface connector
9- CENTRONICS / TTL Parallel interface connector
PLUSII-S
PLUSII-T
PLUSII-S-0004
X9X7
PLUSII-C-0004PLUSII-C
PLUSII-P
X8X7
X9X7
X8X7
PLUS II User Manual

INTRODUCTION
MANUAL CONTENTS......................................................................................................................................1
EXPLANATORY NOTES USED IN THIS MANUAL.........................................................................................1
GENERAL SAFETY INFORMATION................................................................................................................1
UNPACKING THE PRINTER ...........................................................................................................................2
GENERAL FEATURES.....................................................................................................................................3
PRINTER DESCRIPTION................................................................................................................................3
1. INSTALLATION AND USE
1.1 PAPER SPECIFICATIONS......................................................................................................................1-1
1.1.1 Specifications for LINERLESS paper..............................................................................................1-1
1.2 CONNECTIONS OF PLUSII-S AND PLUSII-T........................................................................................1-2
1.2.1 Power supply...................................................................................................................................1-2
1.2.2 Setting serial interface.....................................................................................................................1-3
1.3 CONNECTIONS OF PLUSII-S-0004.......................................................................................................1-4
1.3.1 Power supply...................................................................................................................................1-4
1.3.2 Setting serial interface.....................................................................................................................1-5
1.3.3 Power-On configuration...................................................................................................................1-5
1.4 CONNECTIONS OF PLUSII-C AND PLUSII-P .......................................................................................1-6
1.4.1 Power supply...................................................................................................................................1-6
1.4.2 Setting parallel interface..................................................................................................................1-7
1.5 CONNECTIONS OF PLUSII-C-0004.......................................................................................................1-8
1.5.1 Power supply...................................................................................................................................1-8
1.5.2 Setting parallel interface..................................................................................................................1-9
1.5.3 Setting JP5 and JP6 jumpers..........................................................................................................1-9
1.6 SELF-TEST...........................................................................................................................................1-10
1.7 CONFIGURATION.................................................................................................................................1-11
1.8 HEXADECIMAL DUMP.........................................................................................................................1-11
1.9 MAINTENANCE ....................................................................................................................................1-12
1.9.1 Changing the paper roll.................................................................................................................1-12
1.9.2 Notes about the installation...........................................................................................................1-13
1.9.3 “EASYLOCK” fixing system...........................................................................................................1-14
2. INTERFACES
2.1 INTERFACES OF PLUSII-S AND PLUSII-T............................................................................................2-1
2.1.1 Connection Printer-PC ....................................................................................................................2-2
2.2 INTERFACES OF PLUSII-S-0004...........................................................................................................2-4
2.2.1 Connection Printer-PC ....................................................................................................................2-5
2.3 INTERFACES OF PLUSII-C AND PLUSII-P ...........................................................................................2-6
2.3.1 Connection Printer-PC ....................................................................................................................2-7
2.4 INTERFACES OF PLUSII-C-0004...........................................................................................................2-9
2.4.1 Connection Printer-PC ..................................................................................................................2-10
TABLE OF CONTENTS
User Manual PLUS II i

3. PRINTER FUNCTIONS
3.1 PRINT DIRECTION.................................................................................................................................3-1
3.2 COMMAND DESCRIPTIONS..................................................................................................................3-1
3.2.1 ESC/POS Emulation .......................................................................................................................3-1
4. TECHNICAL SPECIFICATIONS
4.1 TECHNICAL SPECIFICATIONS..............................................................................................................4-1
4.2 DIMENSIONS..........................................................................................................................................4-3
5. CHARACTER SETS
5.1 CHARACTER SETS................................................................................................................................5-1
APPENDIX A - ACCESSORIES AND SPARE PARTS
A.1 ACCESSORIES ..................................................................................................................................... A-1
A.1.1 Power supply ................................................................................................................................. A-1
A.1.2 Adaptor frame kit 112X112.............................................................................................................A-2
A.1.3 Data and power supply cables kit for PLUSII-S and PLUSII-T...................................................... A-5
A.1.4 Data serial cable kit for PLUSII-S-0004......................................................................................... A-6
A.1.5 Data and power supply cables kit for PLUSII-C and PLUSII-P......................................................A-7
A.1.6 Data serial cable kit for PLUSII-C-0004......................................................................................... A-8
A.2 SPARE PARTS....................................................................................................................................... A-9
A.2.1 Supplies......................................................................................................................................... A-9
TABLE OF CONTENTS
ii PLUS II User Manual

MANUAL CONTENTS
In addition to the Introduction which includes a description of the explanatory notes used in the manual, general
safety information, how to unpack the printer and a brief description of the printer including its basic features,
this manual is organized as follows:
Chapter 1: Contains the information required for correct printer installation and its proper use
Chapter 2: Contains information on interface specifications
Chapter 3: Contains a description of the printer command set
Chapter 4: Contains Technical Specifications of the printer
Chapter 5: Contains the character sets (fonts) used by the printer
EXPLANATORY NOTES USED IN THIS MANUAL
N.B.
Gives important information or suggestions relative to the use of the printer.
WARNING
Information marked with this symbol must be carefully followed to guard against damaging the
printer.
DANGER
Information marked with this symbol must be carefully followed to guard against operator injury
or damage.
GENERAL SAFETY INFORMATION
• Read and keep the instructions which follow.
• Follow all warnings and instructions indicated on the printer.
• Before cleaning the printer, disconnect the power supply.
• Clean the printer with a damp cloth. Do not use liquid or spray products.
• Do not operate the printer near water.
• Do not use the printer on unstable surfaces that might cause it to fall and be seriously damaged.
• During the integration of the printer, we strongly warn to keep an adeguate paper loop outlet underneath
the presenter, in order to allow the receipt being properly printed out.
• Only use the printer on hard surfaces and in environments that guarantee proper ventilation.
• Make sure the printer is placed in such a way as to avoid damage to its wiring.
• Use the type of electrical power supply indicated on the printer label. If in doubt, contact your retailer.
• Do not block the ventilation openings.
• Do not introduce foreign objects of any kind into the printer as this could cause a short circuit or damage
parts that could jeopardize printer functioning.
• Do not spill liquids onto the printer.
• Do not carry out technical operations on the printer, with the exception of the scheduled maintenance
procedures specifically indicated in the user manual.
• Disconnect the printer from the electricity supply and have it repaired by a specialized technician when:
A. The feed connector has been damaged.
B. Liquid has seeped inside the printer.
C. The printer has been exposed to rain or water.
D. The printer is not functioning normally despite the fact that all instructions in the users
manual have been followed.
E. The printer has been dropped and its outer casing damaged.
F. Printer performance is poor.
G. The printer is not functioning.
INTRODUCTION
User Manual PLUS II 1

3 421
UNPACKING THE PRINTER
Remove the printer from its carton being careful not to damage the packing material so that it may be re-used
if the printer is to be transported in the future. Make sure that all the components illustrated below are present
and that there are no signs of damage. If there are, contact Customer Service.
1. Box
2. Fixing hooks
3. Paper roll
(inside the printer)
4. Printer
Open the printer packaging
Take out the fixing hooks and remove it from its plastic covering
Take out the printer and remove it from its plastic covering
Keep the box packing materials in the event the printer must be transported/shipped in the future
•
•
•
•
(Fig.1)
INTRODUCTION
2 PLUS II User Manual

GENERAL FEATURES
PLUSII is the new ultra-compactthermalpanelprinter,paper width 57,5 mm, with“SIXLOAD”easypaperloading
system. PLUS II is performing and versatile, able to satisfy any printing requirements for industrial automation
and garage equipment. In particular, PLUS II is suitable for measurement instrument applications, analysis and
check, weighing systems, gas analyser, anti-theft devices, autoclaves, Pos.
PLUS II is provided with the innovative fixing system “EASYLOCK”: this system allows to fit the printer to any
panel thickness. Moreover PLUS II can be equipped with a plastic surround which makes mechanically com-
patible with CUSTOM F and P series panel printers.
PLUS II is supplied by 5 Vcc (or 0004 model with extended power supply range 9-48 Vdc) and is available with
serial RS232/TTL interface, parallel Centronics/TTL and paper sensor. It’s equipped with a 203 dpi thermal
printing mechanism, using 57,5 mm-wide paper rolls. It can print 24, 40 or 42 characters per line according to
the selection made at the Setup stage or through a software command. Printer manage LINERLESS paper.
The double hook lock system makes PLUS II safe and reliable.
PRINTER DESCRIPTION
The printer (see Fig.1) has an ABS casing with a front cover (5) which opens to allow access to the paper roll
and print head. The control panel is located on the front and has a FEED key (4) and an OPEN key (3) for
paper roll compartment opening. The OPEN key is made of transparent plastic material so it works also as a
STATUS Led (2).
FEED key. When the LINE FEED key is pressed, the printer advances the paper. During power-up, if the
FEED key is held down, the printer enters the SETUP routine and print the SETUP report. The printer will
remainin standby inHexadecimaldump mode untilanotherkeyis pressed orcharactersare received through
the printer communication port; for every 10 characters received it prints hexadecimal values and ASCII
codes (if the characters appear underlined, it means the receive buffer is full); See Hexadecimal Dump.
OPEN key. Press the OPEN key to open the paper roll compartment.
STATUS Led displays printer hardware status. In case of malfunction, the colour and flash frequency
changing as follows:
STATUS
LED COLOUR DESCRIPTION
OFF Printer OFF
ON Printer ON: no error
BLINKING
RECOVERABLE ERROR
Slow Paper end
Fast Heading over temperature
Power supply voltage incorrect
•
•
•
(Tab.1)
INTRODUCTION
User Manual PLUS II 3

Blank page
INTRODUCTION
4 PLUS II User Manual

1.1 PAPER SPECIFICATIONS
Printer manage thermal roll (heat-sensitive side on outside of roll) or LINERLESS paper (see paragraph
1.1.1).
1.1.1 Specifications for LINERLESS paper
LINERLESSpaperis a thermal paper with a self-adhesive layer withoutliner (on non heat-ensitiveside). For the
better use with the printer the self-adhesive area must comply with the following dimensions (see Fig. 1.1):
57±0.5
SELF-ADHESIVE
HEAT SENSITIVE SIDE
4210 5
LINERLESS PAPER SPECIFICATIONS
Self-adhesive Water based acrylic
Self-adhesive mass Permanent 16 gr/m2±2gr
Total thickness 93 μm ±2 μm
Total weight 96 gr/m2±2gr
Recommended temperature
Stick from +15°C to +40°C
Storage from +10°C to +40°C
Resistance after stick from -10°C to +50°C
(Fig.1.1)
1. INSTALLATION AND USE
User Manual PLUS II 1-1

1
1.2 CONNECTIONS OF PLUSII-S AND PLUSII-T
1.2.1 Power supply
The printer is equipped with a 4 pin JST male
connector (90°)for the power supply.Thesignals
on the connector pins are as follows::
Model no. type:
Header: S4B-PH-K-S 90° (JST)
Housing: PHR-4 (JST) or equivalent
PIN SIGNAL DESCRIPTION
1GND Ground signal
2GND Ground signal
3+Vin* Head voltage
4+Vcc* Logic supply voltage
NOTE
(*) For the electrical specifications see Chapter 4.
WARNING
Respect the polarity of the power supply.
(Fig.1.2)
1. INSTALLATION AND USE
1-2 PLUS II User Manual

1.2.2 Setting serial interface
The JP4, JP5, JP6 and JP7 jumpers on controller board (see Fig.1.3) manages the setting of serial interface as
indicated:
SERIAL JP4 JP5 JP6 JP7
RS232
TTL
Refer to Fig.1.3 for the jumpers position.
JP5 JP6 JP7 JP4
RS232
TTL
JUMPERS
SELECTION
INTERFACE
JP5 JP6 JP7 JP4
RS232
TTL
JUMPERS
SELECTION
INTERFACE
(Fig.1.3)
1. INSTALLATION AND USE
User Manual PLUS II 1-3

1
1.3 CONNECTIONS OF PLUSII-S-0004
1.3.1 Power supply
Theprinterisequippedwitha2pinmaleconnec-
tor terminal block (90°) for the power supply. The
signals on the connector pins are as follows:
Model no. type:
Header: 90° Terminal block
(pitch 5.08mm)
Housing: Terminal block
(AWG 20-14)
PIN SIGNAL DESCRIPTION
1GND Ground signal
2+Vin* Logic supply voltage
NOTE
(*) For the electrical specifications see Chapter 4.
WARNING
Respect the polarity of the power supply.
(Fig.1.4)
1. INSTALLATION AND USE
1-4 PLUS II User Manual

1.3.2 Setting serial interface
See paragraph 1.2.2.
1.3.3 Power-On configuration
The JP8 jumper on controller board (see Fig.1.5) manages the power-on setting function as indicated:
J8
CLOSED Auto Power-On enabled
OPEN Auto Power-On disabled
If JP8 is closed: The printer switches on when powered up, and it switches off when power is off (default
condition). In this condition the ESC ‘0’ command has not effects.
If JP8 is open: When the printer is powered up the low-consumption mode is activated. An impulse of at
least 500 m/sec on pin 6 of the serial RS232 connector must be given to switch on the printer (see par.
2.2.1 and table 2.2). Use ESC “0” command to switch off the printer and bring it back to low-consumption
mode.
Refer to Fig. 1.5 for the JP8 jumper position.
JP8
JP5 JP6 JP7 JP4
RS232
TTL
JUMPER
SELECTION
POWER-ON
CLOSE=AUTO
OPEN=EXTERNAL
JUMPERS
SELECTION
INTERFACE
JP8
JUMPER
SELECTION
POWER-ON
CLOSE=AUTO
OPEN=EXTERNAL
•
•
(Fig.1.5)
1. INSTALLATION AND USE
User Manual PLUS II 1-5

1
1.4 CONNECTIONS OF PLUSII-C AND PLUSII-P
1.4.1 Power supply
The printer is equipped with a 4 pin JST male
connector(90°)forthe power supply.The signals
on the connector pins are as follows:
Model no. type:
Header: S4B-PH-K-S 90° (JST)
Housing: PHR-4 (JST) or equivalent
PIN SIGNAL DESCRIPTION
1GND Ground signal
2GND Ground signal
3+Vin* Head voltage
4+Vcc* Logic supply voltage
NOTE
(*) For the electrical specifications see Chapter 4.
WARNING
Respect the polarity of the power supply.
(Fig.1.6)
1. INSTALLATION AND USE
1-6 PLUS II User Manual

1.4.2 Setting parallel interface
The JP2 and JP1 jumpers on controller board (see Fig.1.7) manages the setting of parallel interface as indicated:
JP1 JP2 PARALLEL INTERFACE SELECTION
CLOSED CLOSED Centronics
OPEN OPEN TTL
If JP1 and JP2 are closed: the Centronics parallel interface is selected.
If JP1 and JP2 are open: the TTL parallel interface is selected.
Refer to Fig.1.7 for the JP1 and JP2 jumpers position.
JP3
JUMPERS
SELECTION
+VIN ON
PIN 3-4 J3
JUMPERS
SELECTION
SIGNAL ON
PIN 12-14
JUMPERS
SELECTION
INTERFACE
JP4
JP5 JP6
FEED
12
ACK
GND
14
LED
JP1 JP2
JUMPERS
SELECTION
INTERFACE
JP1 JP2
TTL CENTRONICS
•
•
(Fig.1.7)
1. INSTALLATION AND USE
User Manual PLUS II 1-7

1
1.5 CONNECTIONS OF PLUSII-C-0004
1.5.1 Power supply
Theprinterisequipped with a 2 pin male connec-
torterminal block (90°) for the power supply.The
signals on the connector pins are as follows:
Model no. type:
Header: 90° Terminal block
(pitch 5.08mm)
Housing: Terminal block
(AWG 20-14)
PIN SIGNAL DESCRIPTION
1GND Ground signal
2+Vin* Logic supply voltage
NOTE
(*) For the electrical specifications see Chapter 4.
WARNING
Respect the polarity of the power supply.
(Fig.1.8)
1. INSTALLATION AND USE
1-8 PLUS II User Manual

1.5.2 Setting parallel interface
See paragraph 1.4.2.
1.5.3 Setting JP5 and JP6 jumpers
The JP5 and JP6 jumpers on controller board (see Fig.1.9) manages the setting for the signals of pin 12 and 14
of parallel interface connector as indicated:
SIGNAL OF PIN 12 JP5 SIGNAL OF PIN 14 JP6
FEED GND
ACK LED
Refer to Fig.1.9 for the JP5 and JP6 jumpers position.
JP3
JUMPERS
SELECTION
+VIN ON
PIN 3-4 J3
JUMPERS
SELECTION
SIGNAL ON
PIN 12-14
JUMPERS
SELECTION
INTERFACE
JP4
JP5 JP6
FEED
12
ACK
GND
14
LED
JP1 JP2
TTL CENTRONICS
JUMPERS
SELECTION
SIGNAL ON
PIN 12-14
JP5 JP6
FEED
12
ACK
GND
14
LED
(Fig.1.9)
1. INSTALLATION AND USE
User Manual PLUS II 1-9

1.6 SELF-TEST
Printer operating status is indicated in the configuration print-out in which, next to the name of the components
displayed (see Fig.1.10 and 1.11), the following information is given:
under HEAD TEMPERATURE is given the temperature of the head.
under HEAD VOLTAGE is given the voltage of the head.
PRINTER SETUP
HEAD TEMP. [°C] = 32.5
HEAD VOLT [V] = 5,00
Baud Rate .................: 38400 bps
Data Length...............: 8 bits/chr
Parity.........................: None
Handshaking .............: Xon/Xoff
Autofeed....................: CR Enabled
Columns ....................: 24 col.
Print Mode.................: Normal
Char Mode.................: Normal
Print Density..............: 0
[PUSH] key to enter setup
[FAST PUSH] key to exit
PRINTER SETUP
HEAD TEMP. [°C] = 32.5
HEAD VOLT [V] = 5,00
Interface ....................: Centronics
Autofeed....................: CR Enabled
Columns ....................: 24 col.
Print Mode.................: Normal
Char Mode.................: Normal
Print Density..............: 0
[PUSH] key to enter setup
[FAST PUSH] key to exit
RS232 Model Centronics Model
•
•
(Fig.1.10) (Fig.1.11)
1. INSTALLATION AND USE
1-10 PLUS II User Manual