Custom Audio Electronics PRT 80 User manual

PRT 80
Thermal printer for information kiosks and
ATMs
PRT 80
UserManual
www.custom.it

PRT 80
All rights reserved. Total or partial reproduction of this manual in whatever form, whether by printed or electronic
means, is forbidden. While guaranteeing that the information contained in it has been carefully checked, CUSTOM
ENGINEERING SPA and other entities utilized in the realization of this manual bear no responsibility for how the
manual is used.
Information regarding any errors found in it or suggestions on how it could be improved are appreciated. Since
products are subject to continuous check and improvement, CUSTOM ENGINEERING SPA reserves the right to
make changes in information contained in this manual without prior notification.
COD. DOME-PRT80 REV. 1.00
Copyright 2006 CUSTOM ENGINEERING SPA – Italy
CUSTOM ENGINEERING SPA
Str. Berettine 2 - 43010 Fontevivo (PARMA) - Italy
Tel.: [phone] - Fax: [phone]
http: www.custom.it
Customer Service Department:
OEM AREA : Tel.: [phone]
Email: [email protected]

PRT 80
PRINTER COMPONENTS
A. TPL825-S Front external view
1- Rewinder
2- Printer frame
3- ”Near paper end” led
4- Status led
5- “Power on” led
6- “Form Feed” Key
7- “Line Feed” Key
8- Paper roll support
9- Printing mechanism
10- Near paper end sensor
11- Paper roll

PRT 80
B. Rear external view with RS232 serial interface
1-Paper insert
2-Power supply connector
3-RS232 serial connector

TABLE OF CONTENTS
PRT 80
i
INTRODUCTION
MANUAL CONTENTS ...................................................................................................................................... 1
EXPLANATORY NOTES USED IN THIS MANUAL ........................................................................................... 1
GENERAL SAFETY INFORMATION ................................................................................................................ 1
UNPAKING THE PRINTER .............................................................................................................................. 2
PRINTER FEATURES ..................................................................................................................................... 2
PRINTER DESCRIPTION ............................................................................................................................... 3
1. INSTALLATIONAND USE
1.1 CONNECTIONS ...................................................................................................................................... 1-1
1.1.1 Power Supply .................................................................................................................................. 1-1
1.2 SELF-TEST ............................................................................................................................................. 1-1
1.3 CONFIGURATION .................................................................................................................................. 1-2
1.4 HEXADECIMAL DUMP ............................................................................................................................ 1-3
1.5 MAINTENANCE ....................................................................................................................................... 1-3
1.5.1 Changing the paper roll ................................................................................................................... 1-3
2.INTERFACES
2.1 RS232 SERIAL ....................................................................................................................................... 2-1
3. PRINTER FUNCTIONS
3.1 PRINTER DIRECTION ........................................................................................................................... 3-1
3.2 COMMANDS DESCRIPTION ................................................................................................................. 3-2
3.2.1 Custom TPT emulation ................................................................................................................... 3-2
3.2.2 ESC/POS emulation ..................................................................................................................... 3-33
4. TECHNICAL SPECIFICATIONS
4.1 TECHNICAL SPECIFICATIONS .............................................................................................................. 4-1
4.2 DIMENSIONS ......................................................................................................................................... 4-3
5.CHARACTERSETS
5.1 CHARACTER SETS ............................................................................................................................... 5-1
A.APPENDIXA -ACCESSORIESAND SPARE PARTS
A.1 ACCESSORIES ..................................................................................................................................... A-1
A.1.1 Power supply .................................................................................................................................. A-1
A.2 SPARE PARTS ....................................................................................................................................... A-2

TABLE OF CONTENTS
PRT 80
ii
Blank Page

INTRODUCTION
PRT 801
MANUALCONTENTS
In addition to the Introduction which includes a description of the explanatory notes used in the manual,
general safety information, how to unpack the printer and a brief description of the printer including its basic
features, this manual is organized as follows:
Chapter 1: Contains the information required for correct printer installation and its proper use
Chapter 2: Contains information on interface specifications
Chapter 3: Contains a description of the printer command set
Chapter 4: Contains Technical Specifications of the printer
Chapter 5: Contains the character sets (fonts) used by the printer
EXPLANATORYNOTES USED INTHIS MANUAL
N.B.
Gives important information or suggestions relative to the use of the printer.
WARNING
Information marked with this symbol must be carefully followed to guard against damaging the
printer.
DANGER
Information marked with this symbol must be carefully followed to guard against operator injury or
damage.
GENERALSAFETYINFORMATION
•Read and keep the instructions which follow.
•Follow all warnings and instructions indicated on the printer.
•Before cleaning the printer, disconnect the power supply.
•Clean the printer with a damp cloth. Do not use liquid or spray products.
•Do not operate the printer near water.
•Do not use the printer on unstable surfaces that might cause it to fall and be seriously damaged.
•Only use the printer on hard surfaces and in environments that guarantee proper ventilation.
•Make sure the printer is placed in such a way as to avoid damage to its wiring.
•Use the type of electrical power supply indicated on the printer label. If in doubt, contact your retailer.
•Do not block the ventilation openings.
•Do not introduce foreign objects of any kind into the printer as this could cause a short circuit or damage
parts that could jeopardize printer functioning.
•Do not spill liquids onto the printer.
•Do not carry out technical operations on the printer, with the exception of the scheduled maintenance
procedures specifically indicated in the user manual.
•Disconnect the printer from the electricity supply and have it repaired by a specialized technician when:
A. The feed connector has been damaged.
B. Liquid has seeped inside the printer.
C. The printer has been exposed to rain or water.
D. The printer is not functioning normally despite the fact that all instructions in the users manual
have been followed.
E. The printer has been dropped and its outer casing damaged.
F. Printer performance is poor.
G. The printer is not functioning.UNPACKING THE PRINTER

INTRODUCTION
PRT 80 2
UNPACKING THE PRINTER
Remove the printer from its carton being careful not to damage the packing material so that it may be re-used
if the printer is to be transported in the future.
Make sure that all the components listed below are present and that there are no signs of damage. If there
are, contact Customer Service.
1. Upper foam packing shell
2. Paper roll
3. Manual (or CD-Rom)
4. Paper adaptation stirrup for 80mm.
5. Printer
6. Lower foam packing shell
7. Box
PRINTER FEATURES
The printer is comprised of printers designed to emit high-resolution thermal-printed tickets ideal for use in
information and multimedia kiosks, self-service machines, no-queue systems, parking areas, gaming
machines and toll receipt machines.
The printer offers a wide range of options in addition to normal print features:
•Ticket width : 80 mm.
•High speed printing: 130mm/sec.
•Interfaces : RS232
•ESC/POSand CUSTOM TPT emulation.
•Bar code UPC-A. UPC-E, EAN13, EAN8, CODE39, ITF, CODABAR, CODE93, CODE128 and
CODE32.
•6 standard and international character set fonts.
1
2
3
5
4
6
7

INTRODUCTION
PRT 803
•Completely- or partially-programmable fonts.
•Double width/height, quadruple width/height, expanded, italic, rotated 90°, 180° and 270°.
•Receive buffer: 16Kbytes.
•Definition of function macros for automatic operation repetition.
•Internal programmable counter.
•Graphic print mode.
•Print density.
•ESC/POSEmulation :6 programmable logos 640 x 215 each dots
CUSTOM TPT Emulation :3 programmable logos: 640 x 431 each dots
•Near paper end sensors.
PRINTER DESCRIPTION
The printer (fig.1) is comprised of a metal frame (7), paper roll holder (9), printing mechanism (8) and
rewinder (1).
The following keys are located on the control panel: FORM FEED (5), LINE FEED (6), “Power On” LED (4),
Near paper end LED (3) and “Status” LED (2).
•When the LINE FEED (6) key is pressed, the printer advances the paper so that it may be inserted
manually in the printing mechanism. During power-up, if the LINE FEED key is held down, the printer will
perform the FONT TEST routine.
•If the FORM FEED (5) key is enabled, when it is pressed the printer advances the paper the number of
increments programmed in the Eeprom. If the FORM FEED key is not enabled and the printer is in Custom
Emulation mode, when the key is pressed, the code 12 (HEX 0C) is transmitted on the RS232 serial line. This
function may be modified by the ESC = software command (see section on software commands).
•During power-up, if both keys are held down, the printer enters the print setup routine. Following the print-
out of the setup report, the printer remains in standby until a key is pressed or signals arrive from the serial
port; each 10 characters it prints out hexadecimal and ASCII codes (if the characters are underlined, the
receive buffer is full); see Receive buffer hexidecimal print-out.
(Fig.1)

INTRODUCTION
PRT 80 4
(Tab.1)
sutatsDELnoitpircseD
ydaetSNOretnirP- noitcnuflamon
gniknilbdipaRgnitaehrevO
gniknilbwolS( doirepdednetxeroftil) egassem"repaPoN"
gniknilbwolS( )doireptrohsroftilsdrawpudenrutdaeH
ffosniameRnoitcnuflamretnirP
•The “Power On” LED (green) indicates that the printer is on.
•The “Near paper end” LED (red) indicates that the paper is about to run out.
•The “Status” LED (yellow) indicates printer status; the check is made on-line. Given in the table below are
the various LED signals and the corresponding printer status.