Custom Audio Electronics PRT 80 User manual

PRT 80
Thermal printer for information kiosks and
ATMs
PRT 80
UserManual
www.custom.it

PRT 80
All rights reserved. Total or partial reproduction of this manual in whatever form, whether by printed or electronic
means, is forbidden. While guaranteeing that the information contained in it has been carefully checked, CUSTOM
ENGINEERING SPA and other entities utilized in the realization of this manual bear no responsibility for how the
manual is used.
Information regarding any errors found in it or suggestions on how it could be improved are appreciated. Since
products are subject to continuous check and improvement, CUSTOM ENGINEERING SPA reserves the right to
make changes in information contained in this manual without prior notification.
COD. DOME-PRT80 REV. 1.00
Copyright 2006 CUSTOM ENGINEERING SPA – Italy
CUSTOM ENGINEERING SPA
Str. Berettine 2 - 43010 Fontevivo (PARMA) - Italy
Tel.: [phone] - Fax: [phone]
http: www.custom.it
Customer Service Department:
OEM AREA : Tel.: [phone]
Email: [email protected]

PRT 80
PRINTER COMPONENTS
A. TPL825-S Front external view
1- Rewinder
2- Printer frame
3- ”Near paper end” led
4- Status led
5- “Power on” led
6- “Form Feed” Key
7- “Line Feed” Key
8- Paper roll support
9- Printing mechanism
10- Near paper end sensor
11- Paper roll

PRT 80
B. Rear external view with RS232 serial interface
1-Paper insert
2-Power supply connector
3-RS232 serial connector

TABLE OF CONTENTS
PRT 80
i
INTRODUCTION
MANUAL CONTENTS ...................................................................................................................................... 1
EXPLANATORY NOTES USED IN THIS MANUAL ........................................................................................... 1
GENERAL SAFETY INFORMATION ................................................................................................................ 1
UNPAKING THE PRINTER .............................................................................................................................. 2
PRINTER FEATURES ..................................................................................................................................... 2
PRINTER DESCRIPTION ............................................................................................................................... 3
1. INSTALLATIONAND USE
1.1 CONNECTIONS ...................................................................................................................................... 1-1
1.1.1 Power Supply .................................................................................................................................. 1-1
1.2 SELF-TEST ............................................................................................................................................. 1-1
1.3 CONFIGURATION .................................................................................................................................. 1-2
1.4 HEXADECIMAL DUMP ............................................................................................................................ 1-3
1.5 MAINTENANCE ....................................................................................................................................... 1-3
1.5.1 Changing the paper roll ................................................................................................................... 1-3
2.INTERFACES
2.1 RS232 SERIAL ....................................................................................................................................... 2-1
3. PRINTER FUNCTIONS
3.1 PRINTER DIRECTION ........................................................................................................................... 3-1
3.2 COMMANDS DESCRIPTION ................................................................................................................. 3-2
3.2.1 Custom TPT emulation ................................................................................................................... 3-2
3.2.2 ESC/POS emulation ..................................................................................................................... 3-33
4. TECHNICAL SPECIFICATIONS
4.1 TECHNICAL SPECIFICATIONS .............................................................................................................. 4-1
4.2 DIMENSIONS ......................................................................................................................................... 4-3
5.CHARACTERSETS
5.1 CHARACTER SETS ............................................................................................................................... 5-1
A.APPENDIXA -ACCESSORIESAND SPARE PARTS
A.1 ACCESSORIES ..................................................................................................................................... A-1
A.1.1 Power supply .................................................................................................................................. A-1
A.2 SPARE PARTS ....................................................................................................................................... A-2

TABLE OF CONTENTS
PRT 80
ii
Blank Page

INTRODUCTION
PRT 801
MANUALCONTENTS
In addition to the Introduction which includes a description of the explanatory notes used in the manual,
general safety information, how to unpack the printer and a brief description of the printer including its basic
features, this manual is organized as follows:
Chapter 1: Contains the information required for correct printer installation and its proper use
Chapter 2: Contains information on interface specifications
Chapter 3: Contains a description of the printer command set
Chapter 4: Contains Technical Specifications of the printer
Chapter 5: Contains the character sets (fonts) used by the printer
EXPLANATORYNOTES USED INTHIS MANUAL
N.B.
Gives important information or suggestions relative to the use of the printer.
WARNING
Information marked with this symbol must be carefully followed to guard against damaging the
printer.
DANGER
Information marked with this symbol must be carefully followed to guard against operator injury or
damage.
GENERALSAFETYINFORMATION
•Read and keep the instructions which follow.
•Follow all warnings and instructions indicated on the printer.
•Before cleaning the printer, disconnect the power supply.
•Clean the printer with a damp cloth. Do not use liquid or spray products.
•Do not operate the printer near water.
•Do not use the printer on unstable surfaces that might cause it to fall and be seriously damaged.
•Only use the printer on hard surfaces and in environments that guarantee proper ventilation.
•Make sure the printer is placed in such a way as to avoid damage to its wiring.
•Use the type of electrical power supply indicated on the printer label. If in doubt, contact your retailer.
•Do not block the ventilation openings.
•Do not introduce foreign objects of any kind into the printer as this could cause a short circuit or damage
parts that could jeopardize printer functioning.
•Do not spill liquids onto the printer.
•Do not carry out technical operations on the printer, with the exception of the scheduled maintenance
procedures specifically indicated in the user manual.
•Disconnect the printer from the electricity supply and have it repaired by a specialized technician when:
A. The feed connector has been damaged.
B. Liquid has seeped inside the printer.
C. The printer has been exposed to rain or water.
D. The printer is not functioning normally despite the fact that all instructions in the users manual
have been followed.
E. The printer has been dropped and its outer casing damaged.
F. Printer performance is poor.
G. The printer is not functioning.UNPACKING THE PRINTER

INTRODUCTION
PRT 80 2
UNPACKING THE PRINTER
Remove the printer from its carton being careful not to damage the packing material so that it may be re-used
if the printer is to be transported in the future.
Make sure that all the components listed below are present and that there are no signs of damage. If there
are, contact Customer Service.
1. Upper foam packing shell
2. Paper roll
3. Manual (or CD-Rom)
4. Paper adaptation stirrup for 80mm.
5. Printer
6. Lower foam packing shell
7. Box
PRINTER FEATURES
The printer is comprised of printers designed to emit high-resolution thermal-printed tickets ideal for use in
information and multimedia kiosks, self-service machines, no-queue systems, parking areas, gaming
machines and toll receipt machines.
The printer offers a wide range of options in addition to normal print features:
•Ticket width : 80 mm.
•High speed printing: 130mm/sec.
•Interfaces : RS232
•ESC/POSand CUSTOM TPT emulation.
•Bar code UPC-A. UPC-E, EAN13, EAN8, CODE39, ITF, CODABAR, CODE93, CODE128 and
CODE32.
•6 standard and international character set fonts.
1
2
3
5
4
6
7

INTRODUCTION
PRT 803
•Completely- or partially-programmable fonts.
•Double width/height, quadruple width/height, expanded, italic, rotated 90°, 180° and 270°.
•Receive buffer: 16Kbytes.
•Definition of function macros for automatic operation repetition.
•Internal programmable counter.
•Graphic print mode.
•Print density.
•ESC/POSEmulation :6 programmable logos 640 x 215 each dots
CUSTOM TPT Emulation :3 programmable logos: 640 x 431 each dots
•Near paper end sensors.
PRINTER DESCRIPTION
The printer (fig.1) is comprised of a metal frame (7), paper roll holder (9), printing mechanism (8) and
rewinder (1).
The following keys are located on the control panel: FORM FEED (5), LINE FEED (6), “Power On” LED (4),
Near paper end LED (3) and “Status” LED (2).
•When the LINE FEED (6) key is pressed, the printer advances the paper so that it may be inserted
manually in the printing mechanism. During power-up, if the LINE FEED key is held down, the printer will
perform the FONT TEST routine.
•If the FORM FEED (5) key is enabled, when it is pressed the printer advances the paper the number of
increments programmed in the Eeprom. If the FORM FEED key is not enabled and the printer is in Custom
Emulation mode, when the key is pressed, the code 12 (HEX 0C) is transmitted on the RS232 serial line. This
function may be modified by the ESC = software command (see section on software commands).
•During power-up, if both keys are held down, the printer enters the print setup routine. Following the print-
out of the setup report, the printer remains in standby until a key is pressed or signals arrive from the serial
port; each 10 characters it prints out hexadecimal and ASCII codes (if the characters are underlined, the
receive buffer is full); see Receive buffer hexidecimal print-out.
(Fig.1)

INTRODUCTION
PRT 80 4
(Tab.1)
sutatsDELnoitpircseD
ydaetSNOretnirP- noitcnuflamon
gniknilbdipaRgnitaehrevO
gniknilbwolS( doirepdednetxeroftil) egassem"repaPoN"
gniknilbwolS( )doireptrohsroftilsdrawpudenrutdaeH
ffosniameRnoitcnuflamretnirP
•The “Power On” LED (green) indicates that the printer is on.
•The “Near paper end” LED (red) indicates that the paper is about to run out.
•The “Status” LED (yellow) indicates printer status; the check is made on-line. Given in the table below are
the various LED signals and the corresponding printer status.

1. INSTALLATION AND USE
PRT 8011-
Pin 1
J5
1.1CONNECTIONS
1.1.1 Power supply
For the power supply, every model of the printer is equipped with a male, 90° mobile screw (pitch 5.08mm)
terminal (J5). The signals on the power suppy connector pins are as follows:
WARNING:
Respect power supply polarity.
.onniPlangiS
1DNG
2ylppusrewopccV42
1.2SELF-TEST
Printer operating status is indicated in the configuration print-out in which, next to the name of the components
displayed (see fig. 1.2), the following information is given:
• under INTERFACE is given the interface present (RS232,).
• under EEPROM TEST , the message OK appears if functioning and NOT OK if faulty.
• under NOTCH THERSHOLD is given the notch thershold
• under HEAD TEMPERATURE is given the temperature of the head.
• under PAPER PRINTED is given the number of centimeters of paper printed.
• under POWER ON COUNTER is given the number of power-ups made.
(Fig.1.1)
(Tab.1.1)

1. INSTALLATION AND USE
PRT 80 21-
1.3 CONFIGURATION
This printer permits the configuration of default parameters. The printer’s configurable parameters are:
•Printer emulation: ESC/POS, CUSTOM TPT D.
If serial interface is present:
•Baud Rate: 57600, 38400, 19200, 9600 D, 4800, 2400, 1200.
•Data length: 7, 8 bits/char D.
•Parity:None D, even or odd.
•Handshaking:XON/XOFF Dor Hardware.
With ESC/POS  emulation:
•Char/line: !"A=43 / B=60 columnsDor A=60 / B=76 columns
#A=45 / B=64 columnsDor A=64 / B=80 columns
With CUSTOM TPT emulation:
•Font Size:
d.loc52.loc83.loc67
23x4242x6161x8
#.loc62.loc04.loc08
23x4242x6161x8
(Fig.1.2)
* PRINTER SETUP *
INTERFACE .......................... : RS232
EEPROM TEST .....................:OK
NOTCH THRESHOLD ..........:0.8
HEAD TEMPERATURE [°C] ... : 25.0
PAPER PRINTED [cm] ...........: 130
POWER ON COUNTER ........:24
Printer emulation : CUSTOM TPT
Baud Rate : 9600 bps
Data length : 8 bits/chr
Parity : None
Handshaking : Xon/Xoff
Autofeed : CR disabled
Panel key : Enabled
Print Mode : Normal
Height Mode : x 1
Width Mode : x 1
Justification : Left
Font Dimension : 16x24 28 col
Speed / Quality : Normal
Current : Normal
Paper autoload : Enabled
Reset buffer : At Paper End
Print Density : Normal
[FF] Key to enter setup
[LF] Key to skip setup

1. INSTALLATION AND USE
PRT 8031-
•Speed/Quality: Normal D, Draft or High Quality.
•PaperAutoload: Deactivated Dor Activated.
•Reset buffer: Not implemented, At paper end D.
•Print density: Normal D, Light, Very light, Dark, Very dark, Double copy.
General notes:
- The parameters marked with the symbol Dare the default values.
- The !symbol indicates TPL 80 model.
- The #symbol indicates TPL 82.5 model.
- Settings remain active even after the printer has been turned off.
The settings made are stored in EEPROM (nonvolative memory).
During power-up, if both the LINE FEED and FORM FEED keys are held down, the printer enters configuration
mode and prints-out the setup report; it will remain in standby until a key is pressed or characters are received
through the communication port (see Hexadecimal dump).
When the LINE FEED key is pressed, the printer skips the setup mode and terminates the Hexadecimal dump
function.
When the FORM FEED key is pressed, the printer enters the parameter entry mode.
1.4 HEXADECIMAL DUMP
This function is used to diagnose the characters received through the communication port; the characters are
printed out both as hexadecimal codes and ASCII codes.
Once the self-test routine has finished, the printer enters Hexadecimal Dump mode. The printer remains in
standby until a key is pressed or characters are received through the communication port.
For every 10 characters received, the hexadecimal and corresponding ASCII codes are printed out (if the
characters are underlined, the receive buffer is full). Shown below is an example of a Hexadecimal Dump:
48 65 78 61 64 65 63 69 6D 61 Hexadecima
6C 20 64 75 6D 70 20 66 75 6E l dump fun
63 74 69 6F 6E 20 30 31 32 33 ction 0123
34 35 36 37 38 39 61 62 63 64 456789abcd
65 66 67 68 69 6A 6B 6C 6D 6E efghijklmn
6F 70 71 72 73 74 75 76 77 78 opqrstuvwx
79 7A yz
1.5 MAINTENANCE
1.5.1 Changing the paper roll
Depending on how the printer “Paper Autoload” parameter is set, one of two procedures must be followed:
If enabled: Position the paper roll (1), so that it unrolls correctly as shown in fig. 1.4; insert the paper into the
infeed slot (2) and wait for the roll to load automatically.
If not enabled, proceed as follows:
1) Position the paper roll (1), so that it unrolls correctly as shown in fig. 1.4;
2) Raise the print head by lifting the lever (4) in the direction indicated by the arrow as shown in fig. 1.5;
3) Insert the end of the paper roll into the infeed slot (2) and have it pass beyond the print head;
4) Lower the head lever and press the LINE FEED key, so that the paper will feed a few centimeters out of
the printer (3).

1. INSTALLATION AND USE
PRT 80 41-
Section printer wiew (Fig.1.3)
(Fig.1.4)

1. INSTALLATION AND USE
PRT 8051-
ATTENTION
Before inserting the paper, make sure it is cut cleanly.
NOTE: the changing paper procedure is the same for all the printer models avalaible.
(Fig.1.5)

1. INSTALLATION AND USE
PRT 80 61-
Blank page

2. INTERFACES
PRT 80
12-
12345
987
6
SERIAL
2.1 RS232SERIAL
The printer has an RS232 serial interface and is connected by means of a 9 pin female connector (see fig. 2.1).
In the following table, the signals present on the connector are listed:
(Fig.2.1)
(Tab.2.1)
NIPLANGISNOITCERIDOTNOITPIRCSED
1DCDtuptuODCD)hgih232SRleveltaevitca(NOretnirP.tcetedreirraCataD
2DXTtuptuODXR)tsoHmorf(tuptuolaireS.atadevieceR
3DXRtupnIDXT)tsoHsdrawot(tupniatadlaireS.atadtimsnarT
4.C.N- .C.NdetcennoctoN
5DNG-DNGlangisdnuorG
6RSDtuptuORSDlevel232SRtaevitca(gnitarepodnanoretnirP.ydaeRteSataD
.)hgih
7.C.N- .C.NdetcennoctoN
8STRTUOSTC)levelhgih232SRtaevitca(atadeviecerotydaeR.dnesotraelC
9.C.N- .C.NdetcennoctoN

2. INTERFACES
PRT 80 22-
The following diagrams show examples of connections between the printer and the Personal Computer using
25 and 9 pin female connectors.
(Fig.2.2)
(Fig.2.3)

3. PRINTER FUNCTIONS
PRT 8013-
PRT 80
Ticket printer
Ticket printer
PRT 80
PAPER OUT FEED TOWARD
3.1 PRINT DIRECTION
The printer has two printing directions which can be selected by means of the control characters:normal and
reverse.
(Fig.3.1)

3. PRINTER FUNCTIONS
PRT 80 23-
(Tab.3.1)
3.2 COMMANDS DESCRIPTION
3.2.1 Custom TPT Emulation
The following table lists all the commands for function management in Custom TPT Emulation of the printer.
The commands can be transmitted to the printer at any moment, but they will only be carried out when the
commands ahead of them have been executed. The commands are carried out when the circular buffer is free
to do so.
COMMAND DESCRIPTION TABLE
XEHIICSAnoitpircseD
A0$FLdeefenildnatnirP
B0$TVbatlacitreV
C0$FFdeefmroF
D0$RCnruteregairracdnatnrP
81$NACreffubenilslecnaC
n12$B1$n!CSEedomtnirpsteS
8n1n32$B1$#CSEegapcihpargniatadsevieceR
2n1n42$B1$2n1n$CSEnoitisoptnirpedocrabsteS
2n1n52$B1$n%CSEegapcihpargstnirP
HnLnmA2$B1$HnLnm*CSEedomegamitibsteS
2n1nB2$B1$2n1n+CSEedomcihparg-imesnistnirP
n43$B1$n4CSEedomtpircssteser/steS
nD3$B1$n=CSEyekdeefmrofselbasid/selbanE
nF3$B1$n?CSEgnittesretnirpstseuqeR
04$B1$@CSEretnirpehtsteseR
2n1n14$B1$2n1nACSErotomgnippetssevoM
n44$B1$nDCSEytilibisnesrepaptluafedsteS
n64$B1$nFCSE)setyB61(knabmarotniknabhsalfseipoC
n74$B1$nGCSEedomekirts-elbuodsteser/steS
nE4$B1$nNCSEedomevitagensteS
05$B1$PCSE)SETYB48361(tropmorfknabmarslliF
n25$B1$nRCSEesunitnofsteS
n35$B1$nSCSEesuniytilibisnesrepapsteS
n55$B1$nUCSEedomenilrednusteS
n65$B1$nVCSE°09ybdetatoredomtnirpsteS
75$B1$WCSEeniltodcihpargastnirP
2n1nA5$B1$2n1nZCSErebmunspetsdeefmrofsteS
HnLnC5$B1$HnLn\CSEnoitisoptnirpevitalersteS
n16$B1$naCSEnoitacifitsujstceleS
n43$36$B1$n4cCSEgnitnirppotsotrosnesrepapstceleS
n53$36$B1$n5cCSEsnottublenapselbasid/selbanE
n46$B1$ndCSEsenilnrepapdeefdnastnirP
n66$B1$nfCSEtnoftluafedsteS
n76$B1$ngCSEedomgnitnirpdersteser/steS
n27$B1$nrCSE)setybk61(knabhsalfotniknabmarseipoC
37$B1$sCSE)setybk61(tropotknabmarsdneS
67$B1$vCSEsutatsretnirptimsnarT