Customatic dreamstar CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM User manual

OWNER’S MANUAL
Model Number: CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM
COPYRIGHT® 2015 CUSTOMATIC ADJUSTABLE BEDZ
This produ t and all our bedding produ ts are overed by one or more of the following issued
and pending U.S. patents in luding Nos. 7448100, D657157, D663542, D657158, D657156,
8209801, 8209800, D663544, D663543 and other patents pending.
Exclusiv ly D sign d by
ADJUSTABLE BEDZ
CUSTOM SLEEP
TO FIT YOUR LIFE
®
TM
Serial Number: ___ __________ ______
(Pla e your serial number here for ready referen e)
World Class Adjustabl B d Bas !
Blu tooth Sp ak r Syst m
“Edg -to-Edg ” Lumbar Support
AC Pow r Outl ts
DreamStar
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ADJUSTABLE BEDZ
CUSTOM SLEEP
TO FIT YOUR LIFE
®
TM
Tabl of Cont nts
Safety Pre autions 1
Parts List 3
Installation Guide 4
Emergen y Power Down Operation Guide 6
Advan e Highlight Features 7
Wireless Hand Control Operation Guide 8
A tivating Bluetooth Sound System 11
Troubleshooting 12
Warranty & Registration 14
Model Number: CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM
World Class Adjustable Bed Base!
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DreamStar
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Saf ty Pr cautions
ATTENTION!
IMPORTANT SAFETY INSTRUCTIONS.
PLEASE READ THESE INSTRUCTIONS THOROUGHLY BEFORE USING THIS PRODUCT.
Always unplug this adjustable bed frame from the ele tri al outlet before any leaning or maintenan e of the bed frame. To
safely dis onne t, make sure all ontrols are in the off position, then remove the plug from the outlet.
Keep ord away from heated surfa es. Keep air openings free of lint, hair and the like - never operate when air openings are
blo ked. Never drop or insert any obje t into any opening. Use only indoors.
Cease use of this bed frame and onta t the Adjustable Bed base enter for repair if: (1) it has a damaged ord or plug, (2) it is
not working properly, (3) it has been dropped or damaged, or (4) it has been dropped into water.
ELECTRICAL SAFETY
To redu e the risk of ele tri sho k, ele tri al fire, or faulty operation of this produ t, your Adjustable Bed features a polarized plug
meant to be used only with a grounded ele tri al outlet. If this plug does not fit into your outlet, onta t a qualified ele tri ian to
install a properly grounded outlet. Failure to use a properly grounded outlet for this produ t will ompromise this important
grounding safety feature. The use of adapters is not re ommended unless the outlet is he ked by a qualified ele tri ian to ensure
the proper grounding of the adapter. Please note: Unauthorized modifi ations to this produ t ould void the ele tri al portion of
your warranty.
This bed is spe ifi ally designed to require no maintenan e by you, the user. Any opening or tampering with the ontrol box,
motors or hand ontrols (with the ex eption of the battery ompartment if equipped) will result in a void of the warranty.
Only those authorized may ondu t repairs or part repla ement on your adjustable bed.
This Adjustable Bed is designed ex lusively for in-home use.
HOSPITAL DISCLAIMER: It is NOT designed for hospital use and is NOT designed to meet hospital standards.
Do not use this bed with TENT TYPE oxygen therapy equipment or use near explosive gases.
GROUNDING SAFETY
WARRANTY WARNING!
IN-HOME USE ONLY
IMPORTANT SAFETY FEATURES
FOR OPTIMAL SAFETY, YOUR ADJUSTABLE BED SHOULD BE PLUGGED INTO A SURGE PROTECTOR
(not supplied with this Adjustable Bed).
1
Exclusiv ly D sign d by
ADJUSTABLE BEDZ
CUSTOM SLEEP
TO FIT YOUR LIFE
®
TM
Weight fail safe feature: In the ase that an overload of weight is pla ed on the head or foot me hanism, the ontrol unit will
automati ally stop all fun tions. The ontrol unit will automati ally resume all fun tions 30 se onds after ex ess weight is removed.
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DreamStar
World Class Adjustable Bed Base!
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Saf ty Pr cautions-cont’d
It is possible that the (optional) vibrating feature of this bed may be misinterpreted by some pa emakers as movement and/or
exer ise. This is ommon with any produ t that produ es a vibrating motion, and may or may not affe t your pa emaker. Please
onsult your physi ian with any on erns.
CONSUMERS WITH PACEMAKERS
FCC omplian e devi e omplies with part 15 of the FCC Rules. Operation is subje t to the following two onditions:
(1) This devi e may not ause harmful interferen e, and (2) this devi e must a ept any interferen e re eived,in luding
interferen e that may ause undesired operation.
Any hange to the antenna or the devi e ould result in the devi e ex eeding the RF exposure requirements and void user’s
right to operate the devi e.
The input transformer voltage is AC120V 60HZ; the output voltage is DC24V 3A. In the ase of a short- ir uit, a fuse on the
transformer will blow to prote t the ele tri al equipment of the devi e (Fuse: 1A~1.5A.). Should this o ur, you should seek
professional assistan e to fix the problem, and all Customer Care at: 1-877-826-8757
Immediately dispose of all pa king materials as it an pose a smother risk to small hildren and pets. Injury ould o ur also if
hildren or pets are permitted to play on or under the bed. Do not allow hildren to operate this bed without adult supervision.
RADIO FREQUENCY IS 433.92 MHZ.
PRODUCT RATINGS
SMALL CHILDREN AND PETS WARNING
2
Lift Motor Restri tions: The lift motors in this bed are NOT designed to operate ontinuously for more than three (3) minutes
over a thirty (30) minute time period, or approximately 10% duty y le. To ensure reliable fun tionality and full life of this
produ t, do not attempt to ex eed these limits.
NOTE: Att mpting to circumv nt or xc d this rating will short n th lif xp ctancy of th product and may void th warranty.
Weight Restri tions: The re ommended weight limits on our adjustable beds are:
Twin/TXL/Split QN/Split CA King: 575 Pounds, Full/FXL: 600 Pounds, Queen: 650 Pounds.
The stru ture of the bed will support the re ommended weight when distributed evenly a ross the bed.
The hea an foot sections are not esigne to in ivi ually support or lift this amount of weight.
For optimal performan e, entering and exiting the adjustable bed with the bed in the flat or level position is re ommended.
NOTE: Exc ding th r comm nd d w ight r strictions could damag your adjustabl b d and void your arranty.
SAVE THESE INSTRUCTIONS!
Proper operation of your Adjustable Bed is necessary to ensure the long life and
durability you expect from a high-quality product. The manufacturer has tested
and inspected this product prior to shipment.
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World Class Adjustable Bed Base!
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NOTE: Before discarding any packing materials, check the adjustable bed frame
carton and verify all items in the parts list are included:
3
A. Wireless Remote Control (1)
C. 6.5”Brush Steel Leg Supports (4) D. Inner Headboard Bra ket (2)
E. Outer Headboard Bra ket (2) G. Headboard Bra ket Bolt (6) I. 5/16 In h Washer (12)
J. 5/16 In h Nut (6)
**Only in TXL, SCK, SQ models.
Parts List
L. Wren h (1)
M. Vel ro Leg Strap (1)**
K. Allen Key Wren h (1)
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DreamStar
World Class Adjustable Bed Base!
B. “Quick-Slide”
Mattress Retainer Bar (2)
N. Loop Retainer An hor (4)†
† Indi ates Part is atta hed to Base
O. AC Outlet (2) †
CAUTION: Ele tri Plug output AC 120V.
Do not ex eed Max Power: 500 W
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STEP 1.
For safety reasons, the following should be performed by 2 people.
Carefully lift the bed frame unit out of the shipping arton with the
top side fa ing downward.
STEP 2. Assembling Be Legs
For this step, you will need 4 bed legs (C), whi h an be found in the
A essories box. Turn ea h bed leg (C) in a lo kwise dire tion into
the threaded holes on the frame as shown. Repeat the bed leg
assembly for all 4 legs (C) provided.
STEP 3.
Remove and extend the power ord from the frame.
STEP 4.
Take plasti wrapping off the base frame.
STEP 5.
Carefully rotate the base frame so the top side is fa ing upward. Be
areful not to rest the frame on its side. The weight may damage the legs.
STEP 6.
Plug the power ord into a grounded ele tri al outlet.
STEP 7.
Install batteries in hand unit.
Try all fun tions on the hand ontrol to ensure all features are
operational.
If the bed does not work, refer to Troubleshooting on p.1.
STEP 8.
Return bed to flat or level position.
STEP 9. Attaching the “Quick-Slide”
Mattress Retainer Bar
Fasten the “Qui k-Slide” mattress retainer bar (B) to the foot of
the bed base using the “Qui k-Slide” method illustrated below.
(No tools or s rews are required)
Simply position the open ends of the Retainer Bar dire tly
aligned with the “Loop” Retainer An hors already installed to the
foot of the base surfa e. Slide the Retainer Bar forward allowing
the open ends to glide into the loop.
Installation Guid
Important!
MAKE SURE POWER CORDS DO NOT OBSTRUCT
ANY ADJUSTABLE BED MECHANISMS.
NOTE:For optimal safety, a surge prote tor should be
used (not supplied with this Adjustable Bed).
If the adjustable frame is to be set up without a headboard,
simply install a mattress on the frame.Installation is now complete.
If a headboard is to be installed, proceed to step 10 on next page.
DO NOT OVERTIGHTEN
THE BED LEGS.
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STEP 10. Assemble the Hea boar Bracket
i. Use the hand ontrol to elevate the head of the bed so
the bed base frame is rea hable.
iv. When headboard bra kets are assembled, make sure there is a spa e of 1.5 (38.1 mm) to 2 in hes (50.8 mm)
between the edge of the bed base and the headboard bra kets.
v. Se urely fasten the headboard bolts (not in luded with your adjustable bed) to the end of the headboard bra ket assembly.
vi. Measure the distan e from the enter of one mounting hole in the headboard to the enter of the other.
vii. Measure the distan e from the enter of one mounting hole in the headboard bra ket assembly to the enter of the other.
viii. If you need to adjust the headboard bra kets, uns rew the bolts holding the outer headboard bra kets and move them
the ne essary distan e. Reinstall the bolts and se urely tighten.
STEP 11.
Pla e your mattress on the adjustable bed frame surfa e. Your adjustable bed and headboard installation is now omplete.
If the bed omes with a programming option, turn to the Wireless Hand Control Operation Guide (lo ated on page 8) to pro eed.
ii. Slide the inner headboard bra ket (D) horizontally with the
“C” opening fa ing down under the Crossbar. Position the
Bra ket (D) in the guide peg on the bottom of the Crossbar.
Insert a headboard bolt (G) fitted with a 5/16 in h washer (I)
thru the pre-drilled hole in the Crossbar & into the pre-drilled
slotted hole in the “C” hannel Inner Headboard Bra ket.
Tighten in pla e with a 5/16 in h washer (I) and 5/16 in h nut
(J). Repeat on the other side.
iii. Pla e the open side of the outer headboard bra ket (E) onto
the exposed square tube of the inner headboard bra ket (D) to
reate a tight fit between (D) and (E). Insert a retainer bolt (G)
fitted with a 5/16 in h washer (I) into the outer headboard
bra ket (E) and through the inner headboard bra ket (D). Hand
tighten using a 5/16 in h washer (I) and a 5/16 in h nut (J).
(Leave loose enough for adjusting.) Repeat on
the other side.
Velcro Leg Straps (Optional: To avoid Base Separation)
5
To help prevent separation when using King Size (2 TXL)
California King Size (2 SCK) or split Queen Size (2 SQ).
Please use the en losed Vel ro Straps.
1. Simply wrap the legs together (Front & Ba k) tightly
using the vel ro straps.
2. Fastening the straps will help prevent movement &
maintain stability.
IMPORTANT NOTES:
Failure to follow the installation steps as they appear in this gui e coul result in amage to your a justable be frame.
Make sure to position the bottom of the hea boar cross member no more than
3 inches (76.2 mm) between the hea boar an the top of the mattress.
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World Class Adjustable Bed Base!
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1. Lo ate and remove the 9 volt battery over.
3. Repla e the battery over.
2. Install two (2) Alkaline 9 volt batteries.
(Not In luded)
Figure 5: 9 volt battery cover
Your adjustable base is equipped
with an emergen y lowering feature. Follow the steps below in the
event that your base is in the raised position during a power outage.
Figure 6: Install the 9 volt batteries
Figure 7: Replace battery cover
Figure 8: Lower the be using the 9 volt
battery backup system
NOTE:
THE TWO (2) 9 VOLT BATTERIES ARE ONLY RATED FOR SINGLE USE. AFTER
THE EMERGENCY LOWERING, REPLACE WITH NEW ALKALINE BATTERIES.
6
Wir l ss Em rg ncy Pow r Down F atur
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DreamStar
World Class Adjustable Bed Base!
4. When the two (2) 9-Volt batteries are installed in
the power supply, and there is a power failure, the
LEARN button on the Power Supply an be used
to move the bed to the flat position.
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D ck-on-D ck
Platform D sign
The Deck-on-Deck design gives a
stylish appearance with graceful
flexibility & “Pinch-Free” edges.
Mod rn Styl
“Brush d-St l” L g Supports
The Brushed-Steel Finish adds chic-elegance that
will enhance any bedroom decor.
Und rb d LED Lighting
Safely navigate your way in & out of bed
by simply activating the Underbed
“Night Light” from your remote. The
softly illuminating LED Lamps create a
‘Halo’ effect around your bed so you can
avoid hidden obstacles in the dark.
Dual Body Massag
Enjoy a relaxing body massage with
independent Head & Leg Massage Pods
that you can customize with varying speed,
intensity & WAVE mode options.
Automatic shut-off after full massage cycle.
7
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DreamStar
World Class Adjustable Bed Base!
Advanc d F atur Highlights
This Ultra-Premium Adjustable Bed combines style, with more innovative features &
options to totally customize & personalize your sleep experience.
Blu tooth Spak r Sound Syst m
for your List ning Pl asur
Revolutionary Wireless Speakers with
Surround Sound for listening
to music or enhancing game effects.
Advanc d “Ultra-Fr qu ncy”
Op rating Syst m (WiFi R ady)*
The Advanced “UF” wireless remote control system
with “Auto-Jump Signal” provides better performance
& response by always selecting the strongest
frequency. (* An optional WiFi Accessory box can
now be purchased separately allowing you to use
your smart device as a remote with our free app.)
AC
Mount d
Pow r Outl ts
The convenient AC plug oulets
on each side of the base
provides easy electrical access
for today’s high tech devices
NEW Dual “Quick-Slid ”
Mattr ss R tain r Syst m
The new, patent pending “U” shaped mattress Re-
tainer Bars now slide easily into the Head & Fook
deck sections with no screws, bolts or tools needed.
The DUAL system helps in securing the mattress so it
moves smoothly with the frame without bridging.
Custom“Edg -to-Edg “
Lumbar Support Syst m
The patented “Edge-to-Edge” Lumbar
System is independently power driven al-
lowing you to increase or decrease support
to your lower back. It is the ONLY Lumbar
Support System that spans the complete
mattress width.
CAUTION: Ele tri Plug output AC 120V.
Do not ex eed Max Power: 500 W
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Hea an Foot Position A justments (A, B, C, D)
• Use to raise or lower the head and foot se tions of your adjustable bed. The premium “Wall-Glide”
feature will automati ally syn hronize with all Head & Foot adjustments.
LED Signal Light (E)
• Indi ates signal is being sent for operating fun tion.
Be “Flat” Button (F)
• Press down and hold for 3 se onds to return bed to the flat position.
Pre-Programme Memory Position (G)
• These 3 program fun tion keys allow you to sele t the most popular positions with one tou h.
®
E. LED Signal Light
A. Raises the Head of the Bed
B. Lowers the Head of the Bed
P. Increases Lumbar Support
F. Returns Head & Foot to FLAT
Position (hold 3 seconds)
H. Increases the Intensity
of Vibration (Head)
I. Decreases the Intensity
of Vibration (Head)
M. Full Body Massage
N. Turns on Massage
Wave 1,2 or 3
O. Under
Bed Light
C. Raises the Foot of the Bed
D.Lowers the Foot of the Bed
G. Pre-Programmed
Memory Positions
Q. Decreases
Lumbar Support
J. Increases the Intensity
of Vibration (Foot)
K. Decreases the Intensity
of Vibration (Foot)
L. Stops Massage
FOR YOUR SAFETY, READ THE OWNER’S MANUAL CAREFULLY AND COMPLETELY BEFORE OPERATING THIS PRODUCT. ELECTRIC
SHOCK MAY OCCUR IF ELECTRICAL COMPONENTS ARE NOT INSTALLED OR OPERATED ACCORDING TO THESE GUIDELINES.
Exclusiv
“Edge-to-Edge”
Lumbar F atur
For add d
back support
wh n you n d it!
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World Class Adjustable Bed Base!
Wir l ss Hand R mot Op ration
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9
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DreamStar
World Class Adjustable Bed Base!
Wir l ss Hand R mot Op ration
Continued
Hea an Foot Massage A justments (H, I, J, K)
• Use to a tivate the massage feature on the head and foot of the bed (starting at intensity 4 of 8). Gradually in rease or de rease intensity
of massage vibration by pressing the appropriate button. The lowest setting on ea h massage unit will turn off the respe tive vibration.
The massage feature is programmed with an Auto Shut-Off Timer that will automati ally turn off the massage after 15 minutes of ontinu-
ous use. A 5 minute ool down is required before initiating an additional massage sequen e.
Stop Button (L)
• Hold down for 2 se onds to stop massage.
Full Bo y Massage (M)
• Press to a tivate both the head and foot massages at the same time.
Wave Massage A justments (N)
• A tivates both units to wave mode massage. NOTE: You must stop the massage in order to a tivate another
massage setting su h as full body or another wave massage.
REMEMBER: YOU MUST STOP MASSAGE BEFORE ALTERNATING BETWEEN MASSAGE FUNCTIONS.
Un er Be Light (O)
• Press the button to turn on or off the under bed light. (Button on ba k of Hand Remote)
Lumbar A justments (P,Q)
• A tivates the power Lumbar System whi h gently in reases or de reases lower ba k support
REMOTE FEATURES
• The Adjustable Bed uses a RF (Radio Frequen y) hand ontrol system.
• The buttons are ba klit, when pressed, to aid in the visibility of the remote in low light environments.
• It is not ne essary to fa e the re eiver to operate the remote ontrol. Remote signal is best transmitted within
9 feet (3 meters) of the re eiver.
SAFETY
• In the ase that an overload of weight is pla ed on the head or foot me hanism, the ontrol unit will automati ally stop all
fun tions. The ontrol unit will automati ally resume all fun tions 30 se onds after ex ess weight is removed.
• Massage motors will automati ally shut off after running ontinuously for 15 minutes. All massage fun tions will be
operational again after 5 minutes.
• The input transformer voltage is AC120V 60HZ, the output voltage is DC24V 3A. In the ase of a short- ir uit, a fuse on the
transformer will blow to prote t the ele tri al equipment (Fuse: 1A~1.5A.). Should this o ur, you MUST seek professional
assistan e to repla e the fuse. Call Customer Care at: 1-877-826-8757
Notice: The hanges or modifi ations not expressly approved by the party responsible for omplian e ould void the user’s
authority to operate the equipment.
Important Note: To omply with the FCC RF exposure omplian e requirements, no hange to the antenna or the devi e
is permitted. Any hange to the antenna or the devi e ould result in the devi e ex eeding the RF exposure requirements and
void user’s authority to operate the devi e.
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO
CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE AND (2) THIS DEVICE MUST ACCEPT
ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.
NOTE: This bed may show minor intermittent performance because of typical RF interference.This is normal in the operation of the bed, not a defect.
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5. When the re eiver light flashes, the RF
frequen y ode learning pro ess is omplete.
Not : Programming by the user is only needed on repla ement remotes.
(1 Hand Control and 1 Bed)
(1 Hand Control and 2 Beds)
Figure 3:
Remote
programming
is complete
when LED
flashes on
Power
Supply Box
1. Follow steps 1 through 5 above for 1 hand ontrol and 1 bed.
2. Repeat the steps for the other bed using the same hand ontrol.
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World Class Adjustable Bed Base!
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World Class Adjustable Bed Base!
Wir l ss Hand R mot Programing
1. Insert batteries into the
Hand remote ontrol (2xAA batteries).
2. Make sure your adjustable bed is plugged into
a working grounded outlet or surge prote tor.
3. “Press & Hold” the LEARN button on the
Power Supply Box for 3 se onds ausing
the LED signal light to illuminate.
See Figure 1 & 2
4. ”Press & Hold” any of the Fun tion buttons on the
Hand Remote until the LED signal light flashes on
the Power Supply Box. See Figure 3 Figure 2:
The LED light will
illuminate when
LEARN Mo e is
Activate .
Figure 1:
Press an hol the
LEARN Button to
start the remote
learning process.
LEARN Button
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Congratulations! You are the first to experience & enjoy the latest advancement in Adjustable Bed
technology. The NEW Bluetooth Sound System innovation offers you the most advanced bedroom
enhancement ever developed for the best sleep & relaxation experience possible.
Imagine being able to synchronize your Bluetooth Device with the Sound Speaker System that
delivers “Surround-Sound” like acoustics from behind the head panel of your new Adjustable Bed.
Play your favorite music, elevate your gaming experience with action sounds that surround you.
Set your Device for Alarm Clock settings with any wake-up tone you desire or engage in Spa-Like
relaxation with nature sounds from dozens of free Apps. The audio possibilities are endless...
ADJUSTABLE BEDZ
CUSTOM SLEEP
TO FIT YOUR LIFE
®
TM
Follow the instructions below to Activate the Bluetooth Soun System
1. Upon plugging the base into a working ele tri al power outlet, an audible hime tone will sound indi ating that
your Bluetooth Speaker System is powered on.
2. On your hand devi e, enter the “SETTINGS” appli ation menu.
3. S roll & Cli k on the “BLUETOOTH” menu item to view the appli ation options.
4. In this s reen, you will see listings of ALL lo al Bluetooth signals & devi es.
5. Cli k on the listing that says: “BTSpeaker” to pair your devi e with the sound system.
NOTE: When you have su essfully paired your devi e with the Sound System, a verbal prompt saying:
“Your Device is Connecte .” Will be heard.
6. You an now a ess your musi library or game appli ations and experien e quality sound for your listening &
gaming enjoyment.
For Pairing TWO (2) Speakers on 2 TXL , SQ Mo els:
When Pairing TWO (2) speakers for use with a King , Split Queen or
California King bed please add the following steps:
1. Find the double male audio pat h ord in your a essory box.
2. Simply atta h ea h end of the pat h ord to ea h speaker.
3. When onne ting to Bluetooth, you will see TWO “BTSpeaker”
listings appear.
4. Sele t EITHER “BTSpeaker” option. This will su essfully pair
both speakers for your sound system. 11
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Blu tooth Sound Syst m Sp ak r Activation
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In the event the adjustable bed fails to operate, investigate the
symptoms and possible solutions provided in the hart below:
1) Your Bed may be obstru ted preventing smooth
operation. Remove obstru tions from around &
under the bed.
2) Che k that Head se tion has learan e from
headboard or wall.
3) Headboard may be too lose the edge of the
mattresses. Verify a 1.5” (38.1mm) to 2” (50.8mm)
distan e between headboard bra kets and mattress.
Adjust if required.
Exclusiv ly D sign d by
ADJUSTABLE BEDZ
CUSTOM SLEEP
TO FIT YOUR LIFE
®
TM
Hand Remote LED illuminates and appears
Normal, but will not operate bed.
SOLUTION
SYMPTOM
12
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DreamStar
World Class Adjustable Bed Base!
Troubl shooting
1) Is the power ord plugged into a working &
grounded ele tri al outlet?
•NOTE: A grounded, ele tri al surge prote tion devi e
is re ommended (not supplied)
2) Test outlet by plugging in an applian e you know
works properly.
None of the Fun tions on the
Adjustable Bed will Operate.
Hand Remote Fun tion Keys will not illuminate.
1) Re-Program the hand ontrol (as indi ated in the
Manual provided with this produ t, for programming
pro edures).
2) Unplug the power ord. After 45 se onds, plug in to
ele tri al outlet. This should reset the ele troni
omponents.
3) The Home Ele tri al ir uit breaker may have been
tripped. Reset ir uit breaker if needed.
4) Che k surge prote tion devi e or ele tri al outlet to
insure working order. Test outlet by plugging in a
known working applian e.
Head or foot se tion Fun tion Key will elevate bed,
but will not return to the horizontal (Flat) position.
1) Repla e batteries in the hand remote.
2) Che k that batteries are installed properly.
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Continued
In the event the adjustable bed fails to operate, investigate the
symptoms and possible solutions provided in the hart below:
A tivating Head or Foot Lift Fun tion auses
"pulsing" or "stuttering" when operating feature.
1) Che k batteries and installation in Hand Remote.
2) Assure that the Fun tion Key is pressed
Dire tly & Firmly.
3) Radio Frequen y Interferen e from other remotes or
ele troni devi es may be affe ting normal operation.
Massage Motors seem ex essively
loud during operation. 1) Hard surfa e flooring may ause added vibration.
To orre t, pla e arpet pie es or rubber Furniture
Cups under ea h leg or aster of the bed.
2) Elevate the head or foot se tion a short distan e
(with the hand ontrol) to realign the lift/lower
me hanisms with the bed support platform.
3) Che k that the bed is not in dire t onta t with a
wall, nightstand, or other obje t that may ause
vibration or noise.
4) If Adjustable Bed is installed on top of a bed
frame, he k that the massage motors are not ausing
bed frame (or bed frame omponents) to vibrate or
rattle.
5) Che k that the headboard atta hment hardware
is tightened firmly (if used).
13
Th
DreamStar
World Class Adjustable Bed Base!
Exclusiv ly D sign d by
ADJUSTABLE BEDZ
CUSTOM SLEEP
TO FIT YOUR LIFE
®
TM
Troubl shooting
IF YOU EXPERIENCE ANY TROUBLE WITH YOUR
BED WITHIN THE WARRANTY PERIOD,
PLEASE CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR BED
AND ONLINE (IF APPLICABLE). IF PROBLEMS PERSIST, PLEASE CALL:
CUSTOMER SERVICE TOLL FREE NUMBER
1-877- 826-8757
Please Have Your Re eipt Ready And Available
THANK YOU AND ENJOY YOUR ADJUSTABLE BED!
SYMPTOM SOLUTION
ALL IN ONE FILE- DREAMSTAR-NEW LAYOUT_Layout 4 8/27/15 6:01 PM Pag 15

ADJUSTABLE BEDZ
CUSTOM SLEEP
TO FIT YOUR LIFE
®
TM
WARRANTY
14
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DreamStar
World Class Adjustable Bed Base!
CUSTOMATIC ADJUSTABLE BEDZ®, (CUSTOMATIC ADJUSTABLE BEDZ®) warrants this adjustable bed to the onsumer who is the original pur haser
(the “pur haser,” subje t to the terms and onditions set forth herein). This warranty begins on the “warranty ommen ement date,” or the
pur hase date for new and unused adjustable beds. For adjustable beds that have been used either as floor or display models, the “warranty
ommen ement date” is the date the bed was manufa tured. Therefore, a floor or display model bed is overed by a portion of the limited
20-year warranty. The pur haser must show original proof of pur hase for warranty to be valid. If proof of pur hase is not presented, CUSTOMATIC
ADJUSTABLE BEDZ®holds full right to determine whether the adjustable bed is overed by the warranty. In so doing, CUSTOMATIC ADJUSTABLE
BEDZ®has the right to use the manufa turing date as the warranty ommen ement date.
The 20-Year Limited Warranty is extended solely to the original pur haser. This warranty is not transferrable.
FULL 3-YEAR WARRANTY (Parts)
This adjustable bed is warranted against defe ts in the workmanship or materials for a period of three years from the warranty ommen ement date.
Upon noti e during the first three years after the warranty ommen ement date, CUSTOMATIC ADJUSTABLE BEDZ®will repla e any defe tive
adjustable bed part based on the riteria listed below.
YEAR 1: Full Coverage of Parts & Labor
This adjustable bed is warranted against workmanship and raftsmanship defe ts or defe tive materials for up to one (1) year from the warranty
ommen ement date. When notified by pur haser within the first year, CUSTOMATIC ADJUSTABLE BEDZ®will supply repla ements (at no ost to
the pur haser) for any defe tive or malfun tioning adjustable bed part. CUSTOMATIC ADJUSTABLE BEDZ®must authorize that the part is defe tive
or malfun tioning before repla ement parts are supplied to pur haser or any labor osts are absorbed. On e CUSTOMATIC ADJUSTABLE BEDZ®
approves the part is defe tive or malfun tioning, they will absorb the osts for pre-authorized labor and any transportation osts asso iated with the
repair/repla ement of any parts. For this one (1) year warranty to be valid, any and all defe tive or malfun tioning parts must be returned by the
original pur haser (or by an authorized CUSTOMATIC ADJUSTABLE BEDZ®in-home te hni ian or agent) to CUSTOMATIC ADJUSTABLE BEDZ’s®
Customer Care Center within 15 days of pur haser re eiving repla ement parts.
YEARS 2 An 3: Full Coverage of Parts Only.
After the first year from the warranty ommen ement date, and up to three (3) years from the warranty ommen ement date, CUSTOMATIC
ADJUSTABLE BEDZ®will provide repla ement parts for any defe tive or malfun tioning adjustable bed part upon re eiving written noti e from the
original pur haser. This two (2) year warranty is only valid on e any and all defe tive or malfun tioning parts are returned by the original pur haser to
CUSTOMATIC ADJUSTABLE BEDZ®’s Customer Care Center within 15 days of pur haser re eiving repla ement parts. The original pur haser is
responsible for all servi e, transportation, labor and shipping & handling osts related to the delivery and/or repla ement of the defe tive or
malfun tioning part(s).
YEARS 4 Through 20: Prorate Coverage of Non Electrical Parts Only.
After the third year of the warranty ommen ement date, and up to twenty (20) years from the warranty ommen ement date, CUSTOMATIC
ADJUSTABLE BEDZ®will issue repla ements (upon terms and onditions des ribed below) for any me hani al bed part found to be defe tive or
malfun tioning upon re eiving written noti e from the original pur haser. This does not apply to ele troni s, ele tri al omponents, massage motors
and lift motors. Pur haser will be required to pay 1/17th of the (then) urrent repla ement ost of the part multiplied by the number of years past the
third year from the warranty ommen ement date. CUSTOMATIC ADJUSTABLE BEDZ®will take responsibility for the remaining ost of the repla e-
ment part. This seventeen (17) year warranty is only valid on e any and all defe tive or malfun tioning parts are returned by the original pur haser to
CUSTOMATIC ADJUSTABLE BEDZ’s®Customer Care Center within 15 days of pur haser re eiving repla ement parts. Pur haser holds responsibility
for all labor and transportation osts related to the repla ement of the defe tive part up to twenty (20) years after the ommen ement date. After the
twentieth year, pur haser will be responsible for the entire ost of repair and repla ement of all defe tive parts and materials, in luding servi e and
transportation osts asso iated with the repair or part repla ement.
ADDITIONAL TERMS AND CONDITIONS
This warranty is onsidered void: 1) if any damage to the adjustable bed is aused by the pur haser; 2) if any unauthorized repair or repla ement of
parts has taken pla e; 3) if the adjustable bed has been handled in orre tly in transit or otherwise, subje ted to physi al or ele tri al abuse or misuse,
or otherwise operated in a way that does not adhere to the guidelines for proper operation and maintenan e outlined in the Owner’s Manual, this
warranty, and any other appli able text published or approved by CUSTOMATIC ADJUSTABLE BEDZ®; 4) in relation to any damage to mattresses,
fabri , ables, ele tri al ords or items supplied by dealers. Conta t the dealer or relevant party for warranty information on these items; 5) if any
unne essary servi e alls have taken pla e, in luding fees for in-home servi e alls solely for the onsumer’s edu ational purposes or for finding an
unsatisfa tory power onne tion; 6) if the re ommended weight restri tions (Twin/TXL/Split QN/Split CA King: 575 Pounds, Full/FXL: 600 Pounds,
Queen: 650 Pounds) and guidelines for proper distribution of weight outlined in the Owner’s Manual are not followed.
Repairs to or repla ement of the adjustable bed or its omponents under the terms of this limited warranty will apply to the original warranty period
and will not serve to extend su h period.
The de ision for the repair or repla ement of defe tive parts under this warranty is at the option and sole dis retion of CUSTOMATIC
ADJUSTABLE BEDZ®.
REPAIR OR REPLACEMENT OF ADJUSTABLE BED PARTS WILL BE THE SOLE REMEDY OF THE PURCHASER. CUSTOMATIC ADJUSTABLE BEDZ®, AND
THEIR PARENTS, SUBSIDIERIES, DIVISIONS, AFFILIATES OR AGENTS HOLD ABSOLUTELY NO OR ANY SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OR FOR ANY OTHER DAMAGE, CLAIM, OR LOSS NOT EXPRESSLY COVERED BY THE TERMS OF THIS WARRANTY.
20-Year Premium Limite Warranty for A justable Be s
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WARRANTY
SURVEY
Gender:
Age:
M
18-30 31-40
Health Comfort Other
Advertising A friend Store
Arti le/Review Internet Other
41-50 51-60
61-70 71 & up
F
Reason for pur hasing an adjustable bed:
How did you find out
about CUSTOMATIC Bedz:
WARRANTY REGISTRATION FORM
ADJUSTABLE BEDZ
CUSTOM SLEEP
TO FIT YOUR LIFE
®
TM
PLEASE MAIL TO:
CUSTOMATIC Adjustable Bedz®
Customer Care Center
PO. BOX 10909
Riviera Bea h, FL 33419 USA
Name
Phone
Address
Address
City
State Zip
Email
Store where pur hased
Bed Serial No.
Invoi e No.
15
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DreamStar
World Class Adjustable Bed Base!
No reimbursement will be made to the pur haser for in onvenien e, removal, installation, setup time, la k of use, shipping, or any other osts
or expenses not overed by this warranty. CUSTOMATIC ADJUSTABLE BEDZ® does not hold responsibility for in-home servi e on adjustable
beds. You must onta t your dealer or party that sold the adjustable bed for any terms and onditions relating to their in-home servi e, should
any exist.
CUSTOMATIC ADJUSTABLE BEDZ®, AND THEIR PARENTS, SUBSIDIARIES, DIVISIONS, AFFILIATES OR AGENTS MAKE NO
OTHER WARRANTY WHATSOEVER, EXPRESS OR IMPLIED. ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED BY NAME AND EXCLUDED FROM THIS AGREEMENT.
The above limitation or ex lusion may not apply to every pur haser as some states disallow ex lusions or limitations of in idental or onsequential damages.
This warranty allows the pur haser spe ifi legal rights. The pur haser may also have other rights, whi h an vary from state to state. This warranty is valid in the
ontiguous United States, and in ludes Alaska, Puerto Ri o and Canada.
ALL IN ONE FILE- DREAMSTAR-NEW LAYOUT_Layout 4 8/27/15 6:01 PM Pag 17

OWNER’S MANUAL
World Class Adjustabl B d Bas !
Blu tooth Sp ak r Syst m
“Edg -to-Edg ” Lumbar Support
AC Pow r Outl ts
Exclusiv ly D sign d by
ADJUSTABLE BEDZ
CUSTOM SLEEP
TO FIT YOUR LIFE
®
TM
IF YOU EXPERIENCE ANY TROUBLE WITH YOUR BED WITHIN THE WARRANTY PERIOD,
PLEASE CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR BED
AND ONLINE (IF APPLICABLE). IF PROBLEMS PERSIST, PLEASE CALL:
CUSTOMER SERVICE TOLL FREE NUMBER
1-877- 826-8757
Please Have Your Re eipt Ready And Available
THANK YOU AND ENJOY YOUR ADJUSTABLE BED!
Th
DreamStar
ALL IN ONE FILE- DREAMSTAR-NEW LAYOUT_Layout 4 8/27/15 6:01 PM Pag 18