Customatic STRATOSPHERE User manual

STRATOSPHERE
ADJUSTABLE BED FRAME
Model Number: __________________________
This product and all our bedding products are covered by one or
more of the following issued and pending U.S. patents including
Nos. 7448100, D657157, D663542, D657158, D657156, 8209801,
8209800, D663544, D663543 and other patents pending.
Photos are for illustration purposes only.
COPYRIGHT® 2018 CUSTOMATIC®
Serial Number: _____________________________
(Place your serial number here for ready reference)
Owner’s Manual

Safety Precautions
Parts List
Installation Guide
Remote Control Guide
Troubleshooting
Warranty & Registration
3
5
6
9
11
14
Table of Contents
05.09.2018

3
ATTENTION!
IMPORTANT SAFETY INSTRUCTIONS.
PLEASE READ THESE INSTRUCTIONS THOROUGHLY BEFORE USING THIS PRODUCT.
FOR OPTIMAL SAFETY, YOUR ADJUSTABLE BED SHOULD BE PLUGGED INTO A SURGE
PROTECTOR (not supplied with this adjustable bed frame).
ELECTRICAL SAFETY
Always unplug this adjustable bed frame from the electrical
outlet before any cleaning or maintenance of the bed frame. To
safely disconnect, make sure all controls are in the off position,
then remove the plug from the outlet.
Keep cord away from heated surfaces. Keep air openings free
of lint, hair and the like. Never operate when air openings are
blocked. Never drop or insert any object into any opening. Use
only indoors.
Cease use of this bed frame and contact the Adjustable Bed
base center for repair if: (1) it has a damaged cord or plug, (2) it
is not working properly, (3) it has been dropped or damaged, or
(4) it has been dropped into water.
GROUNDING SAFETY
To reduce the risk of electric shock, electrical fire, or faulty
operation of this product, your Adjustable Bed features a
polarized plug meant to be used only with a grounded electrical
outlet. If this plug does not fit into your outlet, contact a qualified
electrician to install a properly grounded outlet. Failure to use
a properly grounded outlet for this product will compromise
this important grounding safety feature. The use of adapters
is not recommended unless the outlet is checked by a qualified
electrician to ensure the proper grounding of the adapter.
NOTE: Unauthorized modifications to this product could void
the electrical portion of your warranty.
WARRANTY WARNING!
This bed is specifically designed to require no maintenance by
you, the user. Any opening or tampering with the control box,
motors, or hand controls (with the exception of the battery
compartment if equipped) will result in a void of the warranty.
Only those authorized may conduct repairs or part replacement
on your adjustable bed. Unauthorized modifications to this
product could void the electrical portion of your warranty.
IN-HOME USE ONLY
This Adjustable Bed is designed exclusively for in-home use.
HOSPITAL DISCLAIMER: It is NOT designed for hospital use
and is NOT designed to meet hospital standards. Do not use
this bed with TENT TYPE oxygen therapy equipment or use near
explosive gases.
IMPORTANT SAFETY FEATURES
Weight fail safe feature: In the case that an overload of
weight is placed on the head or foot mechanism, the control
unit will automatically stop all functions. The control unit will
automatically resume all functions 30 seconds after excess
weight is removed.
Weight Restrictions: The recommended weight limits on our
adjustable beds are:
Twin/TXL/Split QN/Split CA King: 700 lbs.
QN/Full/FXL: 850 lbs.
Locking caster feature: This Adjustable Bed may be equipped
with special locking casters. For your safety, these casters will
prevent bed movement when all casters are in the locked
position. To lock casters, push down the safety latch on the
caster. To resume product mobility, lift the safety latch up.
NOTE: If your Adjustable Bed is positioned on a hard floor
surface such as hardwood or tile, it is strongly recommended
that rubber caster cups or carpet squares are placed under the
casters in addition to locking them in place. Casters will not roll
when locked, but may slide on an uncarpeted surface.
USER-SERVICEABLE PARTS
This bed is specifically designed to have no maintenance by
you, the user. Therefore, you are encouraged not to open
any motors, alter the wiring, or adjust, modify or change the
structure of the product, as it will void the warranty.
Safety Precautions

4
Safety Precautions
SAVE THESE INSTRUCTIONS.
Proper operation of your adjustable bed is necessary to ensure the long life and durability you expect
from a high-quality product. The manufacturer has tested and inspected this product prior to shipment.
RADIO FREQUENCY IS 433.92 MHZ
FCC compliant device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference
that may cause undesired operation.
IMPORTANT NOTE: To comply with the FCC RF exposure
compliance requirements, no change to the antenna or
the device is permitted. Any change to the antenna or the
device could result in the device exceeding the RF exposure
requirements and void user's authority to operate the device.
CONSUMERS WITH PACEMAKERS
It is possible that the (optional) vibrating feature of this bed
may be misinterpreted by some pacemakers as movement and/
or exercise. This is common with any product that produces a
vibrating motion, and may or may not affect your pacemaker.
Please consult your physician with any concerns.
PRODUCT RATINGS
Lift Motor Restrictions: The lift motors in this bed are NOT
designed to operate continuously for more than three (3)
minutes over a thirty (30) minute time period, or approximately
10% duty cycle. To ensure reliable functionality and full life of
this product, do not attempt to exceed these limits.
NOTE: Attempting to circumvent or exceed this rating will shorten
the life expectancy of the product and may void the warranty.
The structure of the bed will support the recommended
weight when distributed evenly across the bed. The head and
foot sections are not designed to individually support or lift
this amount of weight. For optimal performance, entering
and exiting the adjustable bed with the bed in the flat or level
position is recommended.
NOTE: Exceeding the recommended weight restrictions could
damage your adjustable bed and void your warranty.
SMALL CHILDREN AND PETS WARNING
Immediately dispose of all packing materials as it can pose a
smother risk to small children and pets. Injury could occur also
if children or pets are permitted to play on or under the bed. Do
not allow children to operate this bed without adult supervision.
LIFT WARNING
Do not sit on the head or foot sections while in the raised
position, or during lift or lowering cycles.
MOVING AFTER INSTALLATION
Do not place adjustable bed base vertically on its hand or foot
sections. This may cause injury to persons or damage to the
base. Two people are required for moving this base due to its
heavy weight.
SAFETY
Massage motors will automatically shut off after running
continuously for 15 minutes. All massage functions will be
operational again after 5 minutes.
The input transformer voltage is AC 120V 60HZ; the output
voltage is DC24V 3A. In the case of a short circuit, a fuse on the
transformer will blow to protect the electrical equipment (Fuse:
1A~1.5A). If this occurs, seek professional assistance to replace
the fuse. Contact our Customer Care Center.
NOTICE: The changes or modifications not expressly approved
by the party responsible for compliance could void the user's
authority to operate the equipment.
Read the Owner's Manual carefully and completely before
operating the product. Electric shock may occur if electrical
components are not installed or operated according to these
guidelines.

5
Parts List
Before discarding any packing materials, check the adjustable bed frame carton and verify all items in
the parts list are included.
Remote control (1) AAA batteries (3) Post bed leg (6) Allen key wrench (1)
M10 screws (8) Center leg bracket (2) Side rail bracket (2) Motor pin (4)
Motor clip (4) Head lift motor (1) Foot lift motor (1) LED light (1)
USB port (2)**Retainer bracket (1)
** Part is attached to the side of the bed frame.

6
NOTE: For safety reasons, lifting of the adjustable bed frame must always be performed by two
(2) people; and the unit should always be on a flat surface before opening.
Attaching the bed legs
1
2
Take out the post bed legs from the accessory box.
Thread the bed legs into the pre-drilled holes on the bed
frame by turning them in a clockwise direction.
Tighten the legs securely to the frame.
NOTE: Do not overtighten the bed legs.
3
Setting up your adjustable bed frame
1
2
Lift the bed frame unit out of the shipping carton carefully,
and put it on a flat floor.
Lower the head and foot frame pieces with their top side
facing downward. Make sure they are properly aligned at the
center.
Remove all accessory boxes and cut the orange ties from
inside the bed frame.
Take the center leg brackets, side rail brackets, M10 screws,
and the Allen key wrench from the accessory box.
Connect the head and foot sections of the frame using the
center leg bracket, lining it up with the pre-threaded holes
on the parallel bars.
Using the Allen key wrench, thread the M10 screws in a
clockwise direction into the bracket and through the holes
to keep it in place.
Repeat steps 5 and 6 to install the second center leg bracket
on the other end of the parallel bars.
Install the side rail brackets on the left and right side of the
bed frame.
Using the Allen key wrench, thread the M10 screws in a
clockwise direction into the bracket and through the pre-
threaded holes to keep it in place.
3
4
5
6
7
8
9
Installation Guide

7
Installation Guide
Setting up the electronics
1
3
Insert the LED light to the USB port located on the side of the
control box.
Plug the control box cord and power cord into the power
adapter.
Plug the head lift motor cord into the control box. Insert it
into the port labeled "Head Motor" printed in black text.
Plug the foot lift motor cord into the control box. Insert it into
the port labeled "Foot Motor" printed in blue text.
2
Installing the lift motors
1
2
With the label "Facing Ground" on top, mount the head lift
motor to the head section of the bed frame.
Secure the head lift motor to the bed frame using the motor
pin and the motor clips.
Repeat steps 1 and 2 to install the foot lift motor on the foot
section of the bed frame.
3
4

8
Installation Guide
If the adjustable bed frame is set up without a headboard, place your mattress on the adjustable bed
frame surface. Your adjustable bed frame installation is now complete.
Attaching the mattress retainer bracket
Turn the bed frame over carefully so the top side is now
facing upward. Do not rest the frame on its side. The weight
may damage the legs.
NOTE: If necessary, unplug the power supply cord.
Align both ends of the retainer bracket with the holes located
at the foot of the bed, and then insert them into the holes.
Place your mattress on the bed frame.
NOTE: It is normal for the retainer bracket to indent into
the sides of the mattress when using the lift positions. This
secures the mattress to the bed deck providing superior
body contouring.
1
2
5Install batteries in the remote control. The remote buttons
should light up.
Remove and extend the power cord from the frame. Plug the
power cord into a working and grounded electrical outlet.
NOTE: For optimal safety, using a surge protector (not
included) is highly recommended.
Place the remote control over the control box near the
pairing area. You will hear a beep, which means the remote
control is now paired with your control box.
6
7

9
Remote Control Guide
Using your remote control
Remote LED Light On/Off (1)
Press this button to activate the LED light at the back of the remote control (12).
Massage On/Off (2)
Press this button to activate the massage feature on the head and foot sections of the bed.
Massage Intensity (7)
Press this button to gradually increase or decrease the intensity of the massage vibration.
Under Bed Light On/Off (8)
Press this to turn the under bed light on, helping you navigate in and out of bed during the night.
Head or Foot Position Adjustments (5, 11)
Press the ARROW UP ▲or ARROW DOWN ▼buttons to raise or lower the head and foot sections of
your adjustable bed.
1
28
9
3
6
11
7
10
5
4
12

10
Understanding the remote control features
• The adjustable bed uses RF (radio frequency) remote control system.
• The buttons are backlit when pressed to aid in the visibility of the remote in low light environments.
• It is not necessary to face the receiver when operating the remote control. Remote signal is best transmitted
within 9 feet (3 meters) of the bed.
NOTE: The bed may show minor intermittent performance because of typical radio frequency interference. This
is normal in the operation of the bed, not a defect.
Remote Control Guide
Synchronizing two beds for tandem operation
To operate two adjustable beds together, you must pair both remote controls to both beds.
Make sure both beds A and B are plugged into a working and
grounded electrical outlet.
Pair Remote A to Bed A. Place Remote A over the control box
of Bed A until you hear a beep.
Pair Remote A to Bed B. Place Remote A over the control box
of Bed B until you hear a beep.
Repeat steps 2 and 3 using remote B to pair it to both beds.
When complete, either remote A or B can now control both
bed in tandem.
1
2
3
4
Rest (3)
Press this preset button to adjust the head and foot sections of the bed into a comfortable rest position.
TV/PC (4)
Press this preset button to raise the head and foot sections of the bed into an ideal position for watching
TV, reading a book, or using a laptop or smart device.
Anti Snore (9)
Press this preset button to raise the head section and allow easier air intake which can help reduce
snoring.
Flat (10)
Press and hold this button for two (2) seconds to return the bed to a flat position.
Zero Gravity (6)
Press this preset button to elevate the legs slightly higher than the chest, in effect, allowing the blood to
flow back to the heard to help reduce stress and fatigue.

11
In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below.
• Make sure the remote control is paired with the bed
frame.
• Check that the power cord is plugged into a working
and grounded electrical outlet. Unplug the power
cord from the outlet. After 30 seconds, plug it back
in. Press any button on the remote control and hold
until light on the remote control illuminates.
The adjustable bed frame does not
respond when the remote is used.
Remote control led illuminates and
appears to be normal.
SYMPTOM SOLUTIONS
• Make sure the remote control is paired with the bed
frame.
• Check that the power cord is plugged into a working
and grounded electrical outlet. Unplug the power
cord from the outlet. After 30 seconds, plug it back
in. Press any button on the remote control and hold
until light on the remote control illuminates.
• Check that the surge protection device or electrical
outlet is not defective. Test the outlet by plugging in
another working appliance.
No features or function of the
adjustable bed frame activates.
Troubleshooting
• Check if the remote buttons light up when pressed.
If not, replace the batteries.
• Remove batteries. Leave them out for 30 minutes
before putting them back into the remote control.
• Scratch the terminals inside the remote's battery
compartment with a coin or key.
• Make sure batteries are properly installed. Follow the
markings on the battery compartment.
Remote control does not work or light
up.

12
Troubleshooting
In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below.
SYMPTOM SOLUTIONS
• Check the batteries in the remote control. Replace
with new batteries, if necessary.
• Make sure that you are following the duty cycle of the
motors. Do not operate for more than two minutes
over a 20-minute period or approximately 10% duty
cycle.
• Press the lift buttons firmly and accurately.
• Wireless remote control may be experiencing
common radio frequency interference from other
radio transmitting devices. Wait several seconds and
then try pressing the lift buttons again.
Head or foot lift function has minor
interference during operation.
Head or foot lifts elevate bed frame but
does not return to flat position.
• Your bed frame may be obstructed preventing
smooth operation. Remove obstructions from around
and under the bed.
• Check that the head section is not too close to the
wall.
• If a headboard is installed, check that it is not too
close to the edge of the mattress. Make sure there
is enough distance between the headboard bracket
and the mattress.
1. Unplug the base where the light is not working.
2. Turn the underbed lighng o using remote.
3. Plug the base back into the electrical outlet. Wait
for one minute.
4. Press any buon on the remote. Wait for three (3)
seconds.
5. Lights should be working together now.
Under bed lights are alternang.

13
1. Remove nuts, bolts, and white bushings.
2. Lubricate them by applying the grease with a
Q-tip. (Lubrication can be obtained by contacting
Customatic's Customer Care Center).
3. When placing lubricated nuts, bolts, and white
bushings back onto the adjustable base, make sure
there is a looser tightening on the nut.
4. Additional solution: After completing these steps,
spray the nuts, bolts, and white bushings with a
lubricant (WD-40).
The adjustable bed is squeaking.
In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below.
SYMPTOM SOLUTIONS
Troubleshooting
• Hard surface flooring may cause added vibration. To
correct, place carpet pieces or rubber furniture cups
under each leg or caster of the bed.
• Elevate the head or foot section a short distance
(using the remote control) to realign the lift/lower
mechanisms with the bed support platform.
• Check that the bed is not in direct contact with a
wall, nightstand, or other object that may cause
vibration or noise.
• If the adjustable base is installed on top of a bed
frame, check that the massage motors are not
causing bed frame (or bed frame components) to
vibrate or rattle.
• Check that the headboard attachment hardware is
tightened firmly (if used).
Massage motors seem excessively loud
during operation.
Pair one remote to both bed frames. For more
information, see "Pairing the remote control to your
adjustable bed."
Split base system is out of sync. Only
one of the two bases raises or both
bases raise but one side is higher than
the other.

14
5-Year Limited Warranty For Adjustable Bed Frames
PPJ, LLC (“CUSTOMATIC”) WARRANTS THAT IT WILL, AT
CUSTOMATIC’S OPTION, REPLACE OR REPAIR PURCHASER’S
CUSTOMATIC™ SYSTEM IF IT IS DEFECTIVE DUE TO FAULTY
WORKMANSHIP OR MATERIALS, SUBJECT TO THE LIMITATIONS
DESCRIBED IN THIS WARRANTY. CUSTOMATIC UNDERTAKES
NO RESPONSIBILITY FOR THE QUALITY OF THE GOODS EXCEPT
AS OTHERWISE PROVIDED IN THIS CONTRACT. THERE ARE NO
WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE
FACE THEREOF.
THIS WARRANTY APPLIES ONLY TO THE MODELS OF THE
CUSTOMATIC® CUSTOMATIC™ SYSTEM LINE. THESE MODELS
MAY BE IDENTIFIED BY REFERENCE TO THE SERIAL NUMBER ON
THE PRODUCT
YEARS 1 THROUGH 5: FULL COVERAGE OF PARTS AND LABOR
CUSTOMATIC models are warranted against defects in the
workmanship or materials for a period of five (5) years from the
warranty commencement date. During these first five years of
the warranty, the entire product is so covered, including factory
supplied electronics, electrical components, drive motors, Wi-Fi
module, power supply and power supply cords, and massage
motors. Upon notice during the first through fifth year from
the warranty commencement date, CUSTOMATIC will send
replacement parts to the Purchaser, at no cost, in order to
replace any such defective part. In addition, CUSTOMATIC will
pay all authorized labor and transportation costs associated
with the repair or replacement of any parts which CUSTOMATIC
determines to be defective. This five (5) year warranty shall not
apply if the Purchaser does not return any and all defective parts
to CUSTOMATIC within 15 days of Purchaser’s receipt of such
replacement parts furnished. Return of the frame, however,
should it need to be replaced, may be required.
In no instance will this warranty cover any damage attributable
to misuse or to normal wear and tear or to excessive weight
placed upon the product. Nor will this warranty cover any
purchaser other than the original purchaser nor will it cover
product purchased from an unauthorized third party. If you
are not the original purchaser of this product, you take “as is”
and “with all faults.” Purchases of “Floor Models” are regarded
“as is” products & subject to the terms thereof. If you did not
purchase this CUSTOMATIC™ System directly from CUSTOMATIC
or any of its approved authorized distributor/retailer dealers, we
will require proof of purchase from you demonstrating that you
are the original purchaser and are eligible to make a valid claim
under this Warranty.
FRAME ONLY—LIFETIME WARRANTY
Notwithstanding the above, CUSTOMATIC extends a LIFETIME
WARRANTY on the frame itself used in this product. Specifically,
CUSTOMATIC warrants that for a full 20 years, the estimated life
of the frame, any defect in the workmanship or the materials
used in the frame itself shall be covered. The 20-year time span
will be dated from the commencement of this warranty. For
purposes of this Lifetime Warranty, the frame consists of the
metal structure of the base and specifically excludes its cover,
its side rails, decking and legs, actuator lift motors, massage
motors, control box, remote controls, Wi-Fi modules, power
supply, and any power supply cords. Return of the frame should
it need to be replaced, is not required.
ADDITIONAL TERMS AND CONDITIONS
In no instance will this warranty cover any damage attributable
to misuse or to normal wear and tear or to excessive weight
placed upon the product. Nor will this warranty cover any
purchaser other than the original purchaser nor will it cover
product purchased from an unauthorized third party. If you
are not the original purchaser of this product, you take “as is”
and “with all faults.” If you did not purchase this CUSTOMATIC®
System directly from CUSTOMATIC or an Authorized Dealer, we
will require proof of purchase from you demonstrating that you
are the original purchaser and eligible to make a valid claim
under this Warranty.
This warranty does not include coverage for damage caused by
the Purchaser or by other users, if the product has been used
in a manner inconsistent with the operation and maintenance
procedures outlined in the Owner's Manual, this Warranty,
or any other applicable document published or approved by
CUSTOMATIC.
Nor does it include coverage if the product has been repaired or
modified by the Purchaser or by an unauthorized third party or
if the product has been damaged in transit.
This warranty does not apply to damage to mattresses, fabric,
cables, electrical cords or items supplied by Resellers, as defined
below. Contact the Reseller or other appropriate party for
warranty information on these items. Nor does this warranty
apply to any unnecessary service calls, including costs for in-
home service calls solely for the purpose of educating the
consumer about the unit or finding an unsatisfactory power
connection. In addition, if the recommended weight restrictions
are not followed (Twin, Twin Long, Double, Queen, Split/Dual
Queen, and Split/Dual CA King bases – up to 850 lbs. each.), this
warranty is void.
Replacement parts may be new or reconditioned at
CUSTOMATIC’s discretion.
Except for the Lifetime Warranty provided for the frame of this
product, there is no warranty at all after five years, dating from
commencement of this Limited Warranty.
Additional Limitations on Warranty Coverage
In the event a warranty claim is filed and a warranty replacement
is deemed necessary, Purchaser will be required to surrender
the original product, including any components, to CUSTOMATIC
at the time of the replacement. Return of the frame, however,
should it need to be replaced, may be required.
Warranty

15
Repairs to or replacement of the CUSTOMATIC® System or its
components under the terms of this Limited Warranty will apply
to the original warranty period and will not serve to extend such
period. This warranty begins on the “warranty commencement
date” which is the date of purchase for new unused products.
If you did not purchase this CUSTOMATIC™ System directly from
CUSTOMATIC or an Authorized Dealer, proof of purchase will
be required to demonstrate that you are the original purchaser
and eligible to make a valid claim under this Warranty. If original
proof of purchase is not provided by the Purchaser, CUSTOMATIC
reserves the right to determine if the unit is covered, or is not
covered, by this warranty and may use the manufacturing date
as the warranty commencement date.
The decision to repair or to replace defective parts under this
Limited Warranty shall be made by CUSTOMATIC at its option
and at its sole discretion. Except for the Lifetime Warranty
provided for the frame of this product, there is no warranty at
all after five years, dating from commencement of this Limited
Warranty.
CUSTOMATIC SHALL NOT BE LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY. THE EXCLUSIVE REMEDY FOR BREACH OF THIS
WARRANTY SHALL BE REPLACEMENT OR CREDIT TOWARDS
REPLACEMENT AS SET FORTH HEREIN. THERE ARE NO EXPRESS
OR IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
OTHER THAN THE WARRANTY DESCRIBED ON THE FACE OF THIS
LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion
may not apply to every purchaser. This warranty gives the
Purchaser specific legal rights, and the purchaser may also
have other legal rights, which may vary from state to state. This
warranty is valid in all 50 states, Puerto Rico, and Canada.
If you, the Purchaser, experience any problem with your
CUSTOMATIC™ System during the warranty period, please
consult the troubleshooting section of your Owner's Manual.
If problem persists, please contact CUSTOMATIC’s Customer
Service Department by calling the telephone number located in
your manual.
Registration
NAME ________________________________________________
PHONE _______________________________________________
ADDRESS _____________________________________________
CITY _________________________________________________
STATE __________________________ ZIP CODE ___________
EMAIL ADDRESS ______________________________________
STORE WHERE PURCHASED __________________________
SERIAL NO. ___________________________________________
INVOICE NO. _________________________________________
MODEL NO. __________________________________________
SURVEY
GENDER: __ M __ F
AGE: __ 18-30 __ 31-40 __ 41-50
__ 51-60 __ 61-70 __ 71 & up
Reason for purchasing an adjustable bed:
___ Health ___ Comfort ___ Other
How did you find out about our beds?
___ Advertising ___ A friend
___ Store ___ Article
___ Internet ___ Other
Please mail to:
CUSTOMATIC®
Customer Care Center
550 Crescent Blvd., Gloucester City, NJ 08030
WARRANTY REGISTRATION FORM
You can also register online at www.customaticbeds.com.

IF YOU EXPERIENCE ANY TROUBLE WITH YOUR BED FRAME WITHIN
THE WARRANTY PERIOD, PLEASE CONSULT THE TROUBLESHOOTING
GUIDE PROVIDED WITH YOUR FRAME AND ONLINE, IF APPLICABLE.
IF PROBLEMS PERSIST, PLEASE CALL:
CUSTOMER SERVICE TOLL FREE NUMBER
1-720-458-5955
Please have your receipt ready and available.
THANK YOU AND ENJOY YOUR ADJUSTABLE BED FRAME!
POWERED BY