Customatic SQUIRE User manual

SQUIRE
ADJUSTABLE BED FRAME
Model Number: ___________________________
This product and all our bedding products are covered by one or
more of the following issued and pending U.S. patents including
Nos. 7448100, D657157, D663542, D657158, D657156, 8209801,
8209800, D663544, D663543 and other patents pending.
Photos are for illustration purposes only.
COPYRIGHT® 2018 CUSTOMATIC®
Serial Number: _____________________________
(Place your serial number here for ready reference)
Owner’s Manual

Safety Precautions
Parts List
Installation Guide
Remote Control Guide
Troubleshooting
Warranty & Registration
3
5
6
10
12
14
Table of Contents
05.09.2018

3
ATTENTION!
IMPORTANT SAFETY INSTRUCTIONS.
PLEASE READ THESE INSTRUCTIONS THOROUGHLY BEFORE USING THIS PRODUCT.
FOR OPTIMAL SAFETY, YOUR ADJUSTABLE BED SHOULD BE PLUGGED INTO A SURGE
PROTECTOR (not supplied with this adjustable bed frame).
ELECTRICAL SAFETY
Always unplug this adjustable bed frame from the electrical
outlet before any cleaning or maintenance of the bed frame. To
safely disconnect, make sure all controls are in the off position,
then remove the plug from the outlet.
Keep cord away from heated surfaces. Keep air openings free
of lint, hair and the like. Never operate when air openings are
blocked. Never drop or insert any object into any opening. Use
only indoors.
Cease use of this bed frame and contact the Adjustable Bed
base center for repair if: (1) it has a damaged cord or plug, (2) it
is not working properly, (3) it has been dropped or damaged, or
(4) it has been dropped into water.
GROUNDING SAFETY
To reduce the risk of electric shock, electrical fire, or faulty
operation of this product, your Adjustable Bed features a
polarized plug meant to be used only with a grounded electrical
outlet. If this plug does not fit into your outlet, contact a qualified
electrician to install a properly grounded outlet. Failure to use
a properly grounded outlet for this product will compromise
this important grounding safety feature. The use of adapters
is not recommended unless the outlet is checked by a qualified
electrician to ensure the proper grounding of the adapter.
NOTE: Unauthorized modifications to this product could void
the electrical portion of your warranty.
WARRANTY WARNING!
This bed is specifically designed to require no maintenance by
you, the user. Any opening or tampering with the control box,
motors, or hand controls (with the exception of the battery
compartment if equipped) will result in a void of the warranty.
Only those authorized may conduct repairs or part replacement
on your adjustable bed. Unauthorized modifications to this
product could void the electrical portion of your warranty.
IN-HOME USE ONLY
This Adjustable Bed is designed exclusively for in-home use.
HOSPITAL DISCLAIMER: It is NOT designed for hospital use
and is NOT designed to meet hospital standards. Do not use
this bed with TENT TYPE oxygen therapy equipment or use near
explosive gases.
IMPORTANT SAFETY FEATURES
Weight fail safe feature: In the case that an overload of
weight is placed on the head or foot mechanism, the control
unit will automatically stop all functions. The control unit will
automatically resume all functions 30 seconds after excess
weight is removed.
Weight Restrictions: The recommended weight limits on our
adjustable beds are:
Twin/TXL/Split QN/Split CA King: 700 lbs.
QN/Full/FXL: 850 lbs.
Locking caster feature: This Adjustable Bed may be equipped
with special locking casters. For your safety, these casters will
prevent bed movement when all casters are in the locked
position. To lock casters, push down the safety latch on the
caster. To resume product mobility, lift the safety latch up.
NOTE: If your Adjustable Bed is positioned on a hard floor
surface such as hardwood or tile, it is strongly recommended
that rubber caster cups or carpet squares are placed under the
casters in addition to locking them in place. Casters will not roll
when locked, but may slide on an uncarpeted surface.
USER-SERVICEABLE PARTS
This bed is specifically designed to have no maintenance by
you, the user. Therefore, you are encouraged not to open
any motors, alter the wiring, or adjust, modify or change the
structure of the product, as it will void the warranty.
Safety Precautions

4
Safety Precautions
SAVE THESE INSTRUCTIONS.
Proper operation of your adjustable bed is necessary to ensure the long life and durability you expect
from a high-quality product. The manufacturer has tested and inspected this product prior to shipment.
RADIO FREQUENCY IS 433.92 MHZ
FCC compliant device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference
that may cause undesired operation.
IMPORTANT NOTE: To comply with the FCC RF exposure
compliance requirements, no change to the antenna or
the device is permitted. Any change to the antenna or the
device could result in the device exceeding the RF exposure
requirements and void user's authority to operate the device.
CONSUMERS WITH PACEMAKERS
It is possible that the (optional) vibrating feature of this bed
may be misinterpreted by some pacemakers as movement and/
or exercise. This is common with any product that produces a
vibrating motion, and may or may not affect your pacemaker.
Please consult your physician with any concerns.
PRODUCT RATINGS
Lift Motor Restrictions: The lift motors in this bed are NOT
designed to operate continuously for more than three (3)
minutes over a thirty (30) minute time period, or approximately
10% duty cycle. To ensure reliable functionality and full life of
this product, do not attempt to exceed these limits.
NOTE: Attempting to circumvent or exceed this rating will shorten
the life expectancy of the product and may void the warranty.
The structure of the bed will support the recommended
weight when distributed evenly across the bed. The head and
foot sections are not designed to individually support or lift
this amount of weight. For optimal performance, entering
and exiting the adjustable bed with the bed in the flat or level
position is recommended.
NOTE: Exceeding the recommended weight restrictions could
damage your adjustable bed and void your warranty.
SMALL CHILDREN AND PETS WARNING
Immediately dispose of all packing materials as it can pose a
smother risk to small children and pets. Injury could occur also
if children or pets are permitted to play on or under the bed. Do
not allow children to operate this bed without adult supervision.
LIFT WARNING
Do not sit on the head or foot sections while in the raised
position, or during lift or lowering cycles.
MOVING AFTER INSTALLATION
Do not place adjustable bed base vertically on its hand or foot
sections. This may cause injury to persons or damage to the
base. Two people are required for moving this base due to its
heavy weight.
SAFETY
Massage motors will automatically shut off after running
continuously for 15 minutes. All massage functions will be
operational again after 5 minutes.
The input transformer voltage is AC 120V 60HZ; the output
voltage is DC24V 3A. In the case of a short circuit, a fuse on the
transformer will blow to protect the electrical equipment (Fuse:
1A~1.5A). If this occurs, seek professional assistance to replace
the fuse. Contact our Customer Care Center.
NOTICE: The changes or modifications not expressly approved
by the party responsible for compliance could void the user's
authority to operate the equipment.
Read the Owner's Manual carefully and completely before
operating the product. Electric shock may occur if electrical
components are not installed or operated according to these
guidelines.

5
Parts List
Before discarding any packing materials, check the adjustable bed frame carton and verify all items in
the parts list are included.
** Only included in TXL, SCK, and SQ models.
Remote control (1) AAA batteries (2) Post bed leg (6)
Velcro strap (2)**
“Quick Slide” mattress
retainer bracket (1)
Inner headboard
bracket (2)
Outer headboard
bracket (2)
Retainer bolt (4)
Washer (4) Allen key wrench (1)
Headboard bracket parts*
*Only included in select models. These items can be purchased separately.