Cyber Acoustics PA HS-2000 User manual

Quick Start Guide
www.CyberAcoustics.com
Essential USB Headset
made for calls and music
CA P/N: HS-2000 Rev. A00
2021-01

Note: The USB Type A to C adapter is
packed in the insert in the box. Pull out the
top insert to locate the adapter.
In the Package
CA Essential
USB Stereo Headset
USB Type A to C adapter
Essential
USB Headset
Quick Start Guide
www.CyberAcoustics.com
Essential USB Headset
made for calls and music
CA P/N: HS-2000 Rev. A00
2021-01
Quick-Start Guide

Table of Contents
Connecting the Headset
Getting Started
Lights
Controls
Technical Specifications
Frequently Asked Questions
Customer Support
Safety and Precautions
Compliance Information
Pages
1
2
3
4
5
6 - 7
8
9
10

Plug and Play
Connecting the Headset
Best for Use In
Skype, Zoom &
Other Internet Calls
Music
Page 1

Getting Started
Insert the end of the USB Headset
Cable into the USB Type A port on
your computer as show.
The CA Essential Headset features full plug and play support for Windows,
OSX / MacOS and Chromebooks. After plugging the headset into the
Computer's USB Type A port, you may start any application that accepts a
Headset, such as Skype and begin using your headset.
Note:
You can also use the included USB Type A to C adapter to connect the
Headset to a USB Type C port on your computer.
If the computer does not automatically recognize the headset when it is
plugged in to the USB Type A port, try plugging the USB Headset Cable
into a different USB Type A port. If this does not work, then restart the
computer. This will cause the webcam to be recognized in most instances.
Page 2

Lights
USB Plug LED Indicator
- Power On - LED is lit solid Green
- Mic Muted - LED is lit solid Red
Headset Busy Light LED Indicator
- Manual Control of Busy Light
- Quickly press the Call Button twice to turn on
Busy Light and it will be lit a solid Red
- Quickly press the Call Button twice again to
turn off the Busy Light.
Note: During a Skype call the Skype disables the
Busy Light function and the Light will not be lit
when the button is pressed.
Call Button Busy Light
Page 3

Controls
Mute / Unmute Mic
- Rotate the Mic Boom up towards the
headband to less than 45 degrees to mute
- Rotate the Mic Boom down greater
than 45 degrees from the headband
to unmute
Press to Play/Pause
Press twice to activate/
deactive the Busy Light
Press to decrease the volume
(A light beep sound will be heard when the
volume level reaches minimum)
Press to increase the volume
(A light beep sound will be heard when the
volume level reaches maximum)
Press both volume up & down buttons simultaneously to mute / unmute
Note: When the mic boom is raised in the Mute position, there will be no
change to the mic mute mode when the buttons are pressed. Page 4

Specifications
Sensitivity: -60dBV / microbar
-40dBV / Pascal +/- 4dB
Frequency response Headset: 20 - 20,000Hz
Microphone: 100 - 16,000Hz
Impedance Headset: 32 ohms
Microphone: 2.2k ohms
Technical Specification
Recommended System Requirements
Supported operating system Windows 10, Windows 8, Windows 7, Mac OS X 10.4.11, or higher.
Operating temperature Product working at ambient temperature for 0~35°C
Page 5

Frequently Asked Questions Possible Solutions
Windows 7/8:
Headset does not set up automatically
- Open the control panel Window.
- In the upper-right corner, change“View by” to Small icons.
- Double click on “Sound”, then click on the “Playback” tab.
- Select “CA Essential USB Headset HS-2000” then click Set Default.
- Verify green circle with a check mark next to “CA Essential USB Headset HS-2000”.
- Double click on “Sound”, then click on the “Recording”tab.
- Select “CA Essential USB Headset HS-2000” then click Set Default.
- Verify green circle with a check mark next to “CA Essential USB Headset HS-2000”.
- Click Configure.
- (Optional) To adjust the headset volume, click Properties.
- When finished, click “Apply”then “OK”.
Windows 10:
Headset does not set up automatically
- In the search box on the taskbar, type control panel, then select it from the results.
- Select Hardware and Sound from the Control Panel, and then select Sound.
- On the Playback tab, right-click“CA Essential USB Headset HS-2000”,
select Set as Default Device, and then select OK.
- Verify green circle with a check mark next to “CA Essential USB Headset HS-2000”.
- On the “Recording” tab, right-click “CA Essential USB Headset HS-2000”,
select Set as Default Device, and then select OK.
- Verify green circle with a check mark next to “CA Essential USB Headset HS-2000”.
- (Optional) To adjust the headset volume, click Properties.
- When finished, click “Apply” then “OK”.
Mac:
Headset does not set up automatically
- Open the Finder Application, then select Applications.
- Open System Preferences, then click Sound.
- Select the Input tab, then select “CA Essential USB Headset HS-2000”. Make sure
that the mute button isn’t selected.
- Select the Output tab, then select “CA Essential USB Headset HS-2000”. Make sure
that the mute button isn’t selected
- When finished, close System Preferences.
Frequently Asked Questions
Page 6

Frequently Asked Questions Possible Solutions
Headset does not have sound / Microphone
is not working.
- Check the computer’s and headset’s volume level.
- Check proper seating of cable connection.
- Verify the application settings you are using. Some applications have
separate volume level control.
- Check that the computer recognizes the headset - showing it is connected
and selected within your computer OS settings. (See Page 5 for Windows
and Mac setting instructions)
- Verify the input / output levels within the sound / audio settings of your
computer’s settings.
- Unplug the headset from the USB port of the computer and then re-insert
into the USB port of the computer.
- Restart your computer and re-verify the above steps. Restarting often helps
a computer connect to the headset.
If using Zoom or Microsoft Teams, further instructions for audio setting can
be found on the below websites.
Zoom
https://support.zoom.us/hc/en-us/articles/201362283-Testing-
computer-or-device-audio
Microsoft Teams
https://support.microsoft.com/en-us/oce/manage-your-call-settings-in-
teams-456cb611-3477-496f-b31a-6ab752a7595f
Frequently Asked Questions
Page 7

Customer Support
If you have a question about your CA Essential USB Headset, our
Customer Service Team wants to assist you.
Contact us at:
www.cyberacoustics.com/support/contact
Page 8

Safety and Precautions
- Read and follow all instructions – All operating and use instructions should be followed.
- Protect the Headset from being pinched, particularly at the connectors. Unplug during lightning
storms or when unused for long periods of time.
- Do not place near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
- Do not make alterations to the Headset.
- Do not place near naked flame sources, such as lighted candles.
- Do not expose to excessive heat (e.g. from storage in direct sunlight, fire or the like).
2021 Cyber Acoustics or its subsidiaries. All rights reserved. Cyber Acoustics and other trademarks
are trademarks of Cyber Acoustics or its subsidiaries. Other trademarks may be trademarks of their
respective owners
Page 9

Unique Identifier: (HS-2000)
Responsible Party - Cyber Acoustics LLC
3109 NE 109th Ave., Vancouver, WA 98682
cyberacoustics.com
Compliance Information Statement:
FCC Part 15
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiving device
• Connect the equipment into an outlet on different circuit from the receiving device
• Consult the dealer or an experienced radio/TV technician for help
• Changes or modifications not expressly approved by the party responsible for compliacne could void
the user’s authority to operate the equipment.
Page 10