CyberData 11233 User manual

SIP Paging Adapter 
Operations Guide
SIP Compliant
Part #011233
Document Part #930622F
for Firmware Version 7.0.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
[phone]
The IP Endpoint Company

CyberData Corporation 930622F Operations Guide
Operations Guide 930622F
SIP Compliant 011233
COPYRIGHT NOTICE:
© 2013, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by Cyberdata that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
Technical Support 

The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:
http://www.cyberdata.net/support/contactsupportvoip.php

Phone: [phone], Ext. 333
Email: [email protected]
Fax: [phone]
Company and product information is at www.cyberdata.net.
The IP Endpoint Company

CyberData Corporation 930622F Operations Guide
Revision Information
Revision 930622F, which corresponds to firmware version 7.0.0, was released on September 11,
2013, and has the following changes:
• Updates Section 1.2, “Product features”.
• Adds the following text to Ta ble 2-5, "Home Page Overview"“
“The user can export and edit the device's configuration (in XML format), and then reload it
to a device (or devices) instead of making changes through the web interface.”
• Adds the DTMF duration (milliseconds) setting to Tabl e 2-6, "Device Configuration
Parameters".
• Updates the description for the Beep on page setting inTabl e 2-6, "Device Configuration
Parameters".
• Adds the Bypass DTMF Menus (Go straight to page) setting to Ta b l e 2-6, "Device
Configuration Parameters".
• Adds the Send pre-configured DTMF for Analog setting to Tab le 2-6, "Device Configuration
Parameters".
• Adds the Zone (field) setting to Ta bl e 2-6, "Device Configuration Parameters".
• Adds the Zone (box) setting to Ta b l e 2-6, "Device Configuration Parameters".
• Adds the Manual DTMF Entry for Analog Zone setting to Ta b l e 2-6, "Device Configuration
Parameters".
• Adds the VLAN ID (0-4095) setting to Ta b l e 2-7, "Network Configuration Parameters".
• Adds the VLAN Priority (0-7) setting to Ta ble 2-7, "Network Configuration Parameters".
• Adds the following text to Ta ble 2-7, "Network Configuration Parameters"“
“Note: The device supports 802.11Q VLAN tagging support. The switch port connected to
the device will need to be in “trunking mode” for the VLAN tags to propagate.”
• Adds the Download Protocol setting to Ta b l e 2-14, "Autoprovisioning Configuration
Parameters".
• Adds the Disable rport Discovery setting to Ta b l e 2-8, "SIP Configuration Parameters".
• Adds the Terminate call after delay (in seconds) setting to Ta bl e 2-8, "SIP Configuration
Parameters".
• Adds the Buffer setting to Ta b l e 2-9, "Multicast Configuration Parameters".
• Adds the Beep setting to Ta b l e 2-9, "Multicast Configuration Parameters".
• Adds the Enter Zone setting to Ta bl e 2-12, "Audio Configuration Parameters".
• Adds the Autoprovision at time (HHMMSS) setting to Ta b l e 2-14, "Autoprovisioning
Configuration Parameters".
• Adds the Autoprovision when idle (in minutes > 10) setting to Ta bl e 2-14, "Autoprovisioning
Configuration Parameters".
• Adds the NTP Server setting to Tabl e 2-14, "Autoprovisioning Configuration Parameters".
• Adds the Posix Timezone String setting to Ta ble 2-14, "Autoprovisioning Configuration
Parameters".
• Adds the Set Time with External NTP Server on boot setting to Tab le 2-14,
"Autoprovisioning Configuration Parameters".
• Adds the Periodically update with time server setting to Ta b l e 2-14, "Autoprovisioning
Configuration Parameters".

CyberData Corporation 930622F Operations Guide
• Adds the Time update period (in hours) setting to Ta b l e 2-14, "Autoprovisioning
Configuration Parameters".
• Adds the Set Time from NTP Server button to Ta ble 2-14, "Autoprovisioning Configuration
Parameters".
• Adds the Current Time (UTC) in 24 hour format (HHMMSS) setting to Ta bl e 2-14,
"Autoprovisioning Configuration Parameters".
• Adds the Set Time button to Table 2-14, "Autoprovisioning Configuration Parameters".
• Updates Section 2.3.5.1, “Confirm Power on, Network Connectivity, and Connection Speed”.
• Updates Section 2.4.12.1, “Autoprovisioning”.
• Updates Section 2.4.12.2, “Get Autoprovisioning Template Button”.
• Adds Section 2.4.12.3, “Time Zone Strings”.
• Updates Figure 2-10, "Home Page".
• Updates Figure 2-11, "Device Configuration Page".
• Updates Figure 2-12, "Network Configuration Page".
• Updates Figure 2-13, "SIP Configuration Page".
• Updates Figure 2-14, "Multicast Configuration Page".
• Updates Figure 2-15, "Nightringer Configuration Page".
• Updates Figure 2-16, "Fault Detection Configuration Page".
• Updates Figure 2-17, "Audio Configuration Page".
• Updates Figure 2-25, "Event Configuration Page".
• Updates Figure 2-26, "Autoprovisioning Configuration Page".
• Updates Figure 2-29, "Upgrade Firmware Page".
Browsers Supported
The following browsers have been tested against firmware version 7.0.0:
• Internet Explorer (version: 10)
• Firefox (also called Mozilla Firefox) (version: 22.0)
• Chrome (version: 27.0.1453.116)
• Safari (version: 6.0.5)

CyberData Corporation 930622F Operations Guide
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
GENERAL ALERT
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
GENERAL ALERT
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.

CyberData Corporation 930622F Operations Guide
Pictorial Alert Icons
GENERAL ALERT
General Alert
This pictorial alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictorial alert indicates the Earth grounding connection point.
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.

Abbreviation or Term Definition
A-law A standard companding algorithm, used in European digital
communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.
AVP Audio Video Profile
Cat 5 TIA/EIA-568-B Category 5
DHCP Dynamic Host Configuration Protocol
LAN Local Area Network
LED Light Emitting Diode
Mbps Megabits per second.
NTP Network Time Protocol
PBX Private Branch Exchange
PoE Power over Ethernet (as per IEEE 802.3af standard)
RTFM Reset Test Function Management
SIP Session Initiated Protocol
u-law A companding algorithm, primarily used in the digital telecommunication
UC Unified Communications
VoIP Voice over Internet Protocol
CyberData Corporation 930622F Operations Guide
Abbreviations and Terms

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CyberData Corporation 930622F Operations Guide
Contents
Chapter 1 Product Overview 1
1.1 How to Identify This Product .....................................................................................................2
1.2 Product features .......................................................................................................................3
1.3 Product Specifications ..............................................................................................................4
Chapter 2 Setting Up the SIP Paging Adapter 5
2.1 Parts List ..................................................................................................................................5
2.2 Typical Installation ....................................................................................................................6
2.3 Connecting the SIP Paging Adapter .........................................................................................7
2.3.1 Connection Options ........................................................................................................7
Pin 1 and 2—Fault Sense Input (Common/Sense) ..........................................................8
Pin 3, 4, and 5—Positive/Negative 600-Ohm Audio Output/Audio Ground Reference .....8
Pin 6 and 7—Relay Contact (Common/Normally Open) ..................................................8
2.3.2 Removable Connector ....................................................................................................8
2.3.3 Connect to the Power Source ........................................................................................9
Poe ...................................................................................................................................9
Non-Poe ...........................................................................................................................9
Chassis Ground ................................................................................................................9
2.3.4 Connect to the Network ...............................................................................................10
2.3.5 Confirm that the SIP Paging Adapter is Up and Running ............................................11
Confirm Power on, Network Connectivity, and Connection Speed ................................11
Verify Network Activity ...................................................................................................11
2.3.6 Announcing the IP Address ..........................................................................................12
2.3.7 Restore the Factory Default Settings ...........................................................................13
2.4 Configuring the SIP Paging Adapter ......................................................................................14
2.4.1 Gather the Required Configuration Information ..........................................................14
Static or DHCP Addressing? .........................................................................................14
Username and Password for Configuration GUI ...........................................................14
SIP Settings ...................................................................................................................14
2.4.2 SIP Paging Adapter Web Page Navigation ..................................................................15
2.4.3 Log in to the Configuration GUI ...................................................................................16
2.4.4 Configure the Device Parameters ................................................................................20
2.4.5 Configure the Network Parameters .............................................................................22
2.4.6 Configure the SIP Parameters .....................................................................................25
2.4.7 Configure the Multicast Parameters .............................................................................28
Assigning Priority ............................................................................................................29
2.4.8 Configure the Night Ringer Parameters .......................................................................30
2.4.9 Configure the Fault Detection Parameters ...................................................................32
2.4.10 Configure the Audio Parameters ................................................................................34
User-created Audio Files ................................................................................................41
2.4.11 Configure the Event Parameters ................................................................................44
Example Packets for Events ...........................................................................................46
2.4.12 Configure the Autoprovisioning Parameters ...............................................................49
Autoprovisioning .............................................................................................................51
Get Autoprovisioning Template Button ...........................................................................54
Time Zone Strings ..........................................................................................................55
2.5 Upgrading the Firmware ........................................................................................................58
Upgrade the Firmware ....................................................................................................59
2.5.1 Reboot the SIP Paging Adapter ...................................................................................60
2.6.1 Command Interface Post Commands ..........................................................................61

CyberData Corporation 930622F Operations Guide
ii
Appendix A Setting Up a TFTP Server 67
A.1 Set up a TFTP Server ............................................................................................................67
A.1.1 In a LINUX Environment ..............................................................................................67
A.1.2 In a Windows Environment .........................................................................................67
Appendix B Troubleshooting/Technical Support 68
B.1 Frequently Asked Questions (FAQ) ........................................................................................68
B.1.1 Documentation .............................................................................................................68
B.2 Contact Information ................................................................................................................69
B.3 Warranty .................................................................................................................................70
B.3.1 Warranty & RMA Returns within the United States ......................................................70
B.3.2 Warranty & RMA Returns outside of the United States ...............................................70
B.3.3 Spare in the Air Policy ..................................................................................................71
B.3.4 Return and Restocking Policy ......................................................................................71
B.3.5 Warranty and RMA Returns Page ................................................................................71

1
CyberData Corporation 930622F Operations Guide
1 Product Overview
The CyberData SIP Paging Adapter is a VoIP endpoint that interfaces analog paging systems with
SIP and Multicast-based audio sources.
The SIP Paging Adapter (SPA) can be configured to support two separate SIP extensions. SIP
extension one passes audio through to the analog output spoken from the caller’s handset.
When called, SIP extension two plays a bell audio that can be used as a night ringer when
configured in a night ring group.
The SPA supports up to 9 user-uploadable messages that can be played by a DTMF command.
The SPA supports a line-In input for playing MOH. During a page or night ring, this input is muted
with its output restored once the page has stopped.

Product Overview
How to Identify This Product
CyberData Corporation 930622F Operations Guide
2
1.1 How to Identify This Product
To identify the SIP Paging Adapter, look for a model number label similar to the one shown in Figure
1-1. The model number on the label should be 011233.
Figure 1-1. Model Number Label
SIP PAGING ADAPTER
RoHS COMPLIANT
011233A / 021059H
Model number
WWW.CYBERDATA.NET
233000001

Product Overview
Product features
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3
1.2 Product features
●Two SIP extensions1
●SIP RFC 3261
●Two SIP endpoints (one for Night Ringer)
●Menu system to allow for live pages or playing pre-recorded audio
●RTP Version 2 Multicast and Unicast
●10k Ohm line out and 600 Ohm connectors for interfacing with analog amplifiers
●Audio Codecs
• G.711 U-law
• G.711 A-law
• Speex
• DTMF detection (via RFC 2833)
●Cisco SRST support
●802.11Q VLAN support
●Ability to import and export configuration
●Auto Provisioning
●Support for NTP server for time keeping
• TFTP or HTTP
• Update at certain times of day
• Update after a certain amount of idle time
●HTTP command interface
●Remote amp fault sensor
●Web-based configuration and firmware upload
●User uploadable audio files
●PoE 802.3af enabled (Power-over-Ethernet)
●19-inch Rack mount option
1.One of these extensions is a dedicated "night ringer," which is not capable of answering a call, and
will only play a stored message while the call is ringing.

Product Overview
Product Specifications
CyberData Corporation 930622F Operations Guide
4
1.3 Product Specifications
Table 1-1. Product Specifications
Specifications
Protocol SIP RFC 3261 Compatible
Power Requirement PoE or 48V DC
Ethernet I/F 10/100 Mbps
Power Input PoE 802.3af or 48VDC
Operating Temperature -10oC to 50oC (14oF to 122oF)
Payload Types G711
Regulatory Compliance FCC Class A, UL 60950
Page Port Output Balanced 600 Ohm 10VPP
Line In:
Input Signal Amplitudes
Input Impedance
2.0 VPP maximum
10k Ohm
Line Out:
Output Signal Amplitudes
Output Level
Total Harmonic Distortion
Output Impedance
2.0 VPP maximum
+2dBm nominal
0.5% maximum
10k Ohm
Dimensions 6.11” L x 4.05” W x 1.15” H
Weight 1.2 pounds
Boxed Weight 1.8 pounds
Part Number 011233

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CyberData Corporation 930622F Operations Guide
2 Setting Up the SIP Paging Adapter
The topics in this chapter provide information on setting up, configuring, and using the SIP Paging
Adapter.
2.1 Parts List
The packaging for the SIP Paging Adapter includes the parts in Ta b l e 2-2.
Quantity Part Name Illustration
1SIP Paging Adapter
1Installation Quick Reference Guide
1Mounting Template (located on the last
page of the Installation Quick
Reference)
1Mounting Kit (part #070057A) 
which includes:
(2) #4-6 x 7/8" Mounting Anchors
(2) #4 x 1-1/4" Round Phillips Wood
Screws
Table 2-2. Parts List

Setting Up the SIP Paging Adapter
CyberData Corporation 930622F Operations Guide
6
2.2 Typical Installation
Figure 2-2 illustrates how the SIP Paging Adapter is normally installed as part of a paging system.
Typical SPA Configuration (600 Ohm output with Supervision switch)
Figure 2-2. Typical Installation

Setting Up the SIP Paging Adapter
Connection Options
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7
2.3 Connecting the SIP Paging Adapter
Before you connect the SIP Paging Adapter, be sure that you have received all of the parts
described in Section 2.1, "Parts List".
2.3.1 Connection Options
See Figure 2-3 and Ta b l e 2-1 for the connection options that are available for the SIP Paging
Adapter.
Figure 2-3. Connection Options
Pin 1 Pin2 Pin 3 Pin 4 Pin 5
Line In Line Out PowerPage Port Output
Pin 6 Pin 7
48VDC
Table 2-1. Page Port Output Connections
Pin Description
1 Fault Sense Input (Common). See Section 2.3.1.1, "Pin 1 and 2—Fault Sense Input
(Common/Sense)".
2 Fault Sense Input (Sense). See Section 2.3.1.1, "Pin 1 and 2—Fault Sense Input
(Common/Sense)".
3 Positive 600-Ohm Audio Outputa. See Section 2.3.1.2, "Pin 3, 4, and 5—Positive/Negative 600-
Ohm Audio Output/Audio Ground Reference".
4 Negative 600-Ohm Audio Output.a. See Section 2.3.1.2, "Pin 3, 4, and 5—Positive/Negative 600-
Ohm Audio Output/Audio Ground Reference".
5 Audio Ground Reference. See Section 2.3.1.2, "Pin 3, 4, and 5—Positive/Negative 600-Ohm Audio
Output/Audio Ground Reference".
6 Relay Contact - Commonb. See Section 2.3.1.3, "Pin 6 and 7—Relay Contact (Common/Normally
Open)".
7 Relay Contact - Normally Openb. See Section 2.3.1.3, "Pin 6 and 7—Relay Contact
(Common/Normally Open)".
a. The 600-Ohm audio output of the page port is also suited for interfaces with lower input
impedances.
b. 1 Amp at 30 VDC for continuous loads

Setting Up the SIP Paging Adapter
Removable Connector
CyberData Corporation 930622F Operations Guide
8
2.3.1.1 Pin 1 and 2—Fault Sense Input (Common/Sense)
This input was designed as a method of monitoring an external amplifier that is equipped with a fault
sense relay.
When enabled via the web interface (Section 2.4.9, "Configure the Fault Detection Parameters"), this
input (when closed) will play a user uploadable audio file out of the line-out connection and/or place
a SIP call to a pre-determined extension and play that file.
2.3.1.2 Pin 3, 4, and 5—Positive/Negative 600-Ohm Audio Output/Audio Ground
Reference
This output allows direct connection to paging amplifiers requiring a "Page Port" type input that
meets a balanced 600 Ohm 10Vpp signal.
2.3.1.3 Pin 6 and 7—Relay Contact (Common/Normally Open)
When enabled on the web interface (Section 2.4.4, "Configure the Device Parameters"), every time
an audio file is played out of the local line-out or 600 Ohm output, the relay will close, thereby
enabling amplifiers with a remote turn-on capability to become active.
2.3.2 Removable Connector
Figure 2-4 shows the connector that is removable on the SIP Paging Adapter.
Figure 2-4. Removable Connector

Setting Up the SIP Paging Adapter
Connect to the Power Source
CyberData Corporation 930622F Operations Guide
9
2.3.3 Connect to the Power Source
To use PoE, plug a Cat 5 Ethernet cable from the SIP Paging Adapter Ethernet port to your network.
As an alternative to PoE, you can plug one end of a +48V DC power supply into the SIP Paging
Adapter, and plug the other end into a receptacle. If required, connect the earth grounding wire to
the chassis ground on the back of the unit. See Figure 2-5.
Figure 2-5. Connecting to the Power Source
To set up the SIP Paging Adapter, connect
the device to your network:
Poe
•ForPoE, plug one end of an 802.3af
Ethernet cable into the SIP Paging
Adapter Ethernet port. Plug the other
end of the Ethernet cable into your
network. See the figure on the left.
Non-Poe
•ForNon-PoE, connect the SIP Paging
Adapter to a 48VDC power supply.
See the figure on the left.
Chassis Ground
• If required, connect the earth
grounding wire to the Chassis
Ground. See the figure on the left.
Chassis ground
Chassis Ground
PoE
Non PoE with 48 VDC Power Supply

Setting Up the SIP Paging Adapter
Connect to the Network
CyberData Corporation 930622F Operations Guide
10
2.3.4 Connect to the Network
Plug one end of a standard Ethernet cable into the SIP Paging Adapter Ethernet port. Plug the other
end into your network.
Figure 2-6. Connecting to the Network

Setting Up the SIP Paging Adapter
Confirm that the SIP Paging Adapter is Up and Running
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11
2.3.5 Confirm that the SIP Paging Adapter is Up and Running
The LEDs on the front of the SIP Paging Adapter verify the unit’s operations.
Figure 2-7. SIP Paging Adapter LEDs
2.3.5.1 Confirm Power on, Network Connectivity, and Connection Speed
When you plug in the Ethernet cable or power supply:
•TheGREEN/BLUE Status LED and the GREEN Paging LED both blink at a rate of 10 times
per second during the initial network setup.
• The round, GREEN/BLUE Status LED on the front of the SIP Paging Adapter comes on
indicating that the power is on. Once the device has been initialized, this LED blinks at one
second intervals.
• The square, GREEN/AMBER Link LED above the Ethernet port indicates that the network
connection has been established. The Link LED changes color to confirm the auto-negotiated
connection speed:
• The Link LED is GREEN at 10 Mbps.
• The Link LED is AMBER at 100 Mbps.
• The GREEN Paging LED comes on after the device is booted and initialized. This LED blinks
when a page is in progress. You can disable Beep on Initialization on the Device
Configuration page.
2.3.5.2 Verify Network Activity
The square, GREEN Activity LED blinks when there is network traffic.
Status
(GREEN/BLUE LED)
Paging
(GREEN LED)
Link
(GREEN/AMBER LED)
Activity
(GREEN LED)