D-Link DHP-W311AV User manual

DHP-W311AV
User Manual
PowerLine AV 500 Wireless Extender Kit
Version 1.0 | 07/22/2013

2D-Link DHP-W311AV User Manual
Table of Contents
Product Overview..............................................................................4
Package Contents ........................................................................................... 4
System Requirements.................................................................................... 5
Introduction ...................................................................................................... 5
Hardware Overview........................................................................................ 7
DHP-W310AV ........................................................................................... 7
Connections ....................................................................................... 7
LEDs....................................................................................................... 9
DHP-308AV .............................................................................................10
Connections .....................................................................................10
LEDs.....................................................................................................11
Hardware Installation .....................................................................12
Wireless Installation Considerations ......................................................13
PowerLine Installation Considerations..................................................14
Safety.................................................................................................................15
DHP-W310AV Conguration...........................................................16
Setup..................................................................................................................16
Hybrid Link Setup ................................................................................17
Wireless Settings ..................................................................................18
LAN Settings ..........................................................................................19
LAN Settings - Static IP .................................................................20
PLC Settings ..........................................................................................21
Advanced .........................................................................................................22
MAC Address Filter...............................................................................22
Advanced Wireless...............................................................................23
User Limit................................................................................................24
Tools...................................................................................................................25
Admin.......................................................................................................25
System......................................................................................................26
Firmware..................................................................................................27
Time ..........................................................................................................28
System Check ........................................................................................29
Status.................................................................................................................30
Device Info..............................................................................................30
Logs...........................................................................................................31
Statistics...................................................................................................32
Wireless....................................................................................................33
IPv6............................................................................................................34
Support.............................................................................................................35
Wireless Security .............................................................................36
What is WEP?...................................................................................................36
What is WPA?...................................................................................................37
Conguring WEP ...........................................................................................38
Conguring WPA/WPA2 Personal............................................................39
Connecting to a Wireless Network .................................................40
Using Windows® 8.........................................................................................40
Using Windows®7..........................................................................................42
Using Windows Vista®..................................................................................45
Conguring Wireless Security..........................................................46
Using Windows®XP.......................................................................................48
Conguring WPA-PSK.........................................................................49
Table of Contents

3D-Link DHP-W311AV User Manual
Table of Contents
Troubleshooting ..............................................................................51
Wireless Basics ................................................................................53
What is Wireless? ...........................................................................................54
Tips .....................................................................................................................56
Networking Basics...........................................................................57
Check your IP address..................................................................................57
Windows® 8 Users ................................................................................57
Windows® 7/Vista® Users...................................................................57
Windows® XP Users .............................................................................57
Statically Assign an IP address..................................................................58
Windows® 8 Users.................................................................................58
Windows® 7/ Vista® Users...................................................................59
Windows® XP Users .............................................................................60
Technical Specications (DHP-W310AV) .......................................61
Technical Specications (DHP-308AV)...........................................63
Contacting Technical Support ........................................................64
Warranty...........................................................................................65
Registration .....................................................................................70

4D-Link DHP-W311AV User Manual
Section 1 - Product Overview
D-Link DHP-W310AV PowerLine AV 500 Wireless N Extender
D-Link DHP-308AV PowerLine AV 500 Network Adapter
Two CAT5 Ethernet Cables
Wi-Fi Conguration Card
Package Contents
Product Overview
Wi-Fi Conguration Note

5D-Link DHP-W311AV User Manual
Section 1 - Product Overview
Introduction
The DHP-W311AV includes a DHP-308AV and a DHP-W310AV, that together allow you to connect both wired and wireless computers, high-denition
TVs, networking devices, and video game consoles. This adapter and extender combination uses the most pervasive medium in your home - the
electrical wiring. Share Internet connections and experience smooth le transfers, streaming multimedia, online gaming and more. The PowerLine
AV 500 Wireless N Extender features easy plug-and-play installation and can be connected to any Ethernet-enabled device.
The DHP-W311AV supports the latest HomePlug AV technology to improve on older AV speeds.This fast transmission speed provides ample bandwidth
for streaming high-resolution video (HDTV) signals, while simultaneously providing high-speed Internet access throughout the home. With Quality
of Service (QoS) support, the performance of applications which require real-time communication, such as VoIP phone calls and multiplayer online
games, are not compromised, even while streaming music and IPTV (Internet Protocol Television).
System Requirements
Network Requirements
• IEEE 802.11n or 802.11g wireless clients
• 10/100 Ethernet device(s)
Supported Browsers
• Internet Explorer 7.0 or higher
• Firefox 4.0 or higher
• Safari 4.0 or higher
• Chrome 8.0 or higher
CD Installation Wizard Requirements
• Windows® 8 / 7 / Vista® / Windows® XP SP3 / Mac OS® X (10.7 or higher)
• An Ethernet port or wireless interface
• CD-ROM drive
• PC with 1.5 Ghz processor
• 1 GB memory

6D-Link DHP-W311AV User Manual
Section 1 - Product Overview
Data Transmission Over Electrical Wiring
The D-Link DHP-W310AV PowerLine AV 500 Wireless N Extender, compliant with the HomePlug AV standard, uses your home’s existing electrical
wiring1to create a network or extend your existing network. It turns every power outlet into a potential network connection to access digital media
devices, game consoles, print servers, computers, and network storage devices throughout your home. Additionally, Wireless N provides high speed
transfers, without the need for unsightly network cables.
Faster Wireless Speeds & Wider Operational Range
TheWireless N technology incorporated into the DHP-W310AV oers increased speed and range beyond standard 802.11g technology. Initial wireless
setup can be accomplished quickly, thanks to a convenient setup wizard. WPA and WPA2 encryption keep your network trac safe and secure.
Ideal For Bandwidth-Intensive Applications
The DHP-W310AV is capable of delivering PowerLine AV data transfer rates even higher than the old AV standard.This rapid transmission speed makes
it ideal for bandwidth-intensive applications, guaranteeing smooth HD video streaming, clear VoIP (Voice over Internet Protocol) communication,
and a lag-free online gaming experience. In addition, the DHP-310AV prioritizes Internet trac, ensuring that multimedia applications do not
experience glitches while web surng and downloads are in progress. This device provides ample network bandwidth, enabling digital home
consumers to tap into existing electrical wiring for high-quality multimedia streaming.
Convenient Setup and Secure Operation
The DHP-W311AV devices plug directly into power outlets, and do not require additional power cables. Extend your home network by connecting
multiple devices in the farthest corners of your home via Ethernet cable or Wireless N. For convenient setup, wired or wireless encryption keys can
be quickly congured with the push of a button on top of the device. The adapter implements 128-bit AES (Advanced Encryption Standard) to
protect your network from unauthorized wiretapping. With hassle-free plug and play installation, the DHP-W311AV is an ideal solution for creating
a wall-to-wall home network.
1Power outlets and electrical wiring must all be part of the same electrical system. Certain electrical conditions in your home, such as wiring condition and conguration, may aect the performance of this product.
Additional D-Link PowerLine AV adapters are required to add new devices to the network. A minimum of two D-Link PowerLine AV Network Adapters are required to create a network. Connecting this product to a power
strip with a surge protector may adversely aect the performance of this product. For best results, plug the adapter directly into a wall outlet.

7D-Link DHP-W311AV User Manual
Section 1 - Product Overview
Hardware Overview
DHP-W310AV
Connections
1ON/OFF Turns the device ON or OFF.
2Ethernet Port Connects to Digital Media Devices, PCs, Video Game Consoles, Network Storage Devices
2
1

8D-Link DHP-W311AV User Manual
Section 1 - Product Overview
Hardware Overview
Side
1Reset Button Press and hold the button for 5 seconds to reset to factory default.
2Common Connect/
WPS Button
Push this button to create a secure PowerLine connection with another adapter. It can also be used to
connect using Wi-Fi Protected Setup (WPS). To connect using WPS, press this button, then press the WPS
button on your wireless client.
1
2

9D-Link DHP-W311AV User Manual
Section 1 - Product Overview
Hardware Overview
DHP-W310AV
LEDs
1Power LED A solid light indicates a proper connection to the power supply. A blinking light indicates it is in
sleep mode (after 5 minutes of inactivity) or seeking a PowerLine connection.
2Wireless LED A solid light indicates that Wi-Fi is enabled.
3PowerLine LED A solid light indicates that a PowerLine connection is established.
4Ethernet LED A solid light indicates a connection to an Ethernet-enabled device.
2
2
4
1
3

10D-Link DHP-W311AV User Manual
Section 1 - Product Overview
Hardware Overview
DHP-308AV
Connections
1Ethernet Port Connects to Digital Media Devices, PCs, Video Game Consoles, Network Storage Devices
2Common Connect Button Use this button to set up a PowerLine network.
1
2

11D-Link DHP-W311AV User Manual
Section 1 - Product Overview
1Power LED A solid light indicates a proper connection to the power supply. A blinking light indicates it is in
sleep mode (after 5 minutes of inactivity) or seeking a PowerLine connection.
2PowerLine LED A solid light indicates that a PowerLine connection is established.
3Ethernet LED A solid light indicates a connection to an Ethernet-enabled device.
2
1
3
Hardware Overview
DHP-308AV
LEDs

12D-Link DHP-W311AV User Manual
Section 2 - Installation
Hardware Installation
Power
Plug the DHP-308AV into a wall outlet near your router. Plug the DHP-W310AV into a wall outlet where you want to extend your network. The Power
LED on both devices will light up to indicate they are receiving power. This may take up to 60 seconds.
Connect the Devices
Press the Common Connect button on the DHP-308AV for three seconds. Then, within two minutes, press the Common Connect button on the
DHP-W310AV for three seconds. The devices will reboot.
Note: When network connectivity is established, the PowerLine LEDs on both PowerLine devices will be steadily lit. This indicates that your PowerLine
network is now secure.
Plug in the Ethernet Cable
You should already own a router connected to a modem. Connect one of the supplied Ethernet cables between your router and the DHP-308AV.
Connect the other Ethernet cable between your DHP-W310AV and your computer. Read the guidelines on the following pages, and continue with
“DHP-W310AV Conguration” on page 16.
Adding More Devices (optional)
If you have more PowerLine devices, or if you add more devices to your network in the future, use the method described above. Be sure to press
the Common Connect button on the new device, and then the Common Connect button on the existing network within the required time frame.
ROOM A ROOM B
DHP-W310AVDHP-308AVRouterInternet Notebook
iPad

13D-Link DHP-W311AV User Manual
Section 2 - Installation
Wireless Installation Considerations
The DHP-W310AV lets you access your network using a wireless connection from anywhere within the operating range of your wireless network.
Keep in mind the number and thickness of walls and ceilings, as well as the location of other objects that the wireless signals must pass through,
may limit the range. Typical ranges vary depending on the types of materials and background RF (radio frequency) noise in your home or business.
The key to maximizing wireless range is to follow these basic guidelines:
1. Keep the number of walls and ceilings between the DHP-W310AV and other network devices to a minimum. Each wall or ceiling can reduce your
adapter’s range by 3-90 feet (1-30 meters). Position your devices so that the number of walls or ceilings is minimized.
2. Strive for a direct line between network devices. A wall that is 1.5 feet thick, at a 45-degree angle, will appear to be almost three feet thick. At a
two-degree angle it appears to be over 42 feet thick! Position your devices so that the signal will travel straight through a wall or ceiling, instead
of at an angle, for the best reception.
3. Be aware of the type of building materials separating your devices. A solid metal door or aluminum studs may have a negative eect on range.
Try to position the wireless DHP-W310AV and computers so that the signal passes through drywall or open doorways. Materials and objects
such as glass, steel, metal, walls with insulation, water (sh tanks), mirrors, le cabinets, brick, and concrete will degrade your wireless signal.
4. Keep your product away (at least three to six feet) from electrical devices or appliances that generate RF noise.
5. If you are using 2.4GHz cordless phones or wireless products such as ceiling fans, lights, and home security systems, your wireless connection
may degrade dramatically or drop completely. Make sure your 2.4GHz phone base is as far away from your wireless devices as possible. The base
transmits a signal even when the phone is not in use.

14D-Link DHP-W311AV User Manual
Section 2 - Installation
PowerLine Installation Considerations
Plan the location of your PowerLine devices:
1. Connect PowerLine devices into electrical outlets that are not controlled by a wall switch. This will help you to avoid
accidentally turning o power to the device.
2. Do not connect your PowerLine devices to extension cords, surge protectors, or
power strips. Doing this might prevent your devices from working correctly, or may
negatively impact network performance.
3. Avoid plugging your PowerLine devices into electrical outlets that are located near
appliances that use a lot of power, such as washers, dryers, and refrigerators. Doing
this could prevent the adapter from working correctly, or may negatively impact
network performance.
4. Verify that your PowerLine devices are electrically rated to operate with the power
available in your location.
5. Be sure to plug the power cables into properly grounded electrical outlets in order to help prevent against electrical
shock.

15D-Link DHP-W311AV User Manual
Section 2 - Installation
Please read all of the safety and operating instructions before using your devices:
1. Do not open the devices or attempt to repair or service the devices.
2. Use the devices in a dry location, and avoid placing them in humid environments.
3. Do not submerge the devices in liquid or attempt to clean them with liquids or solvents. To clean the devices,
disconnect from the power outlet and use a damp towel.
4. Keep the devices out of direct sunlight.
5. Do not cover or block the vents on the devices.
6. Make sure that the devices have adequate room for ventilation.
7. Avoid placing the devices near a heater or a radiator.
Safety

16D-Link DHP-W311AV User Manual
Section 3 - Conguration
DHP-W310AV Conguration
Setup
You can use the web-based conguration utility to change the default
settings and optimize the performance of the DHP-W310AV.
Open a web browser such as Internet Explorer to access the conguration
utility. Enter either http://dlinkapWXYZ.local. (this is on the Wi-Fi
Conguration Card) or http://192.168.0.50 in the address eld.
At the login screen, enter Admin as the User Name. Leave the Password
blank by default. Click Log In.
If you receive a “Web Page Cannot be Displayed” error, please refer to
“Troubleshooting”on page 51 for assistance.
This section covers conguration of your DHP-W310AV. The DHP-308AV does not require conguration other than the intial PowerLine connection.

17D-Link DHP-W311AV User Manual
Section 3 - Conguration
Hybrid Link Setup
If you have not yet set up your network, use the Setup Wizard’s step-by-step instructions. You can also manually congure your network using
Settings. Wi-Fi settings are covered under “Wireless Settings”on page 18 and PowerLine settings are at “PLC Settings” on page 21.

18D-Link DHP-W311AV User Manual
Section 3 - Conguration
Wireless Settings
If you are connected to a hybrid PowerLine
router that also broadcasts Wi-Fi, you will
see that router’s network name (SSID) here.
The name that appears in the list when you
are browsing for available wireless networks
is the Extended WiFi Network Name. Click
Same as Hybrid Router WiFi Network
Name to extend the network that your
hybrid router is broadcasting (listed above).
As you walk from one area of coverage
in your home to another, your device will
detect the stronger signal and automatically
keep you connected. Click Create a new Wi-
Fi Netowrk Name to put the DHP-W310AV
on a dierent network.
WPA/WPA2-Personal is more secure than
WEP. Only use WEP if you have older devices
that are unable to useWPA. Use of TKIP/AES
security framework provides the optimum
mix of security and compatibility. Please
refer to “Wireless Security” on page 36 for
more information.
Choose a Wi-Fi Password that is strong. A good password uses both letters and numbers in unpredictable order. Examples
of poor choices for passwords are password and 12345678.
Click Save Settings.
Hybrid Router Wi-Fi
Network Name:
Extended Wi-Fi
Network Name:
Security Mode:
Wi-Fi Password:
The DHP-W310AV lets you customize the wireless settings for your access point. This device allows you to expand your network so you can roam
around the house, while staying connected to the network the entire time.

19D-Link DHP-W311AV User Manual
Section 3 - Conguration
LAN Settings
The LAN Settings section allows you to change the local network settings of the DHP-W310AV and to congure the DHCP settings.
Enter the Device Name of this DHP-W310AV.
The default name is listed on your Wi-
Fi Configuration Card. Use this name to
connect to your device through a web
browser.
Use the drop-down menu to select Dynamic
IP (DHCP) to automatically obtain an IP
address on the LAN/private network. For
Static IP setup, see the instructions on the
next page.
Contact your Internet Service Provider (ISP).
They may require this eld to be set a certain
way for Internet access.
This shows the current IPv6 address of the
DHP-W310AV on your network.
Click Save Settings.
Device Name:
LAN Connection
Type:
My IPv6 Connection
is:
LAN IPv6 Link-Local
Address:

20D-Link DHP-W311AV User Manual
Section 3 - Conguration
Under LAN Settings, select Static IP to manually enter the Static IP LAN Connection Type.
LAN Connection
Type:
IPv4 Address:
Subnet Mask:
Default Gateway:
DNS Server:
Select Static IP from the drop-down menu.
Enter the IPv4 Address of the DHP-W310AV.
The default IP address is 192.168.0.50. If you
change the IP address, once you click Apply,
you will need to enter the new IP address in
your browser to return to the conguration
utility. You can also connect with the Device
Name. (See previous page.)
Enter the Subnet Mask.
Enter the Default Gateway. This is usually
the LAN or internal IP address of your router.
This is the Domain Name Server that looks
up addresses on the Internet. You may have a
specic one you need to connect to.
Click Save Settings.
LAN Settings - Static IP