DataCard CP40 User manual

CP40 Printer Guide
553772-201 Rev. J
September 2005

Information resources for the CP40 Card Printer
Installation To install the printer:
To install one printer to a PC using a USB cable, see the
Installation Map, shipped at the top of the printer carton.
For detailed installation information or for special
situations (such as network installation), see Info Central.
Message Help If you see a message, click Help on the message box.
Really! Help topics are short and to the point.
Printer Guide This Printer Guide contains operating information for the
printer and driver.
Info Central For in-depth information about using the printer, install
Info Central on a Windows PC, then click the icon on the
desktop. (Insert the CP Driver CD-ROM and choose User
Information to install Info Central.)
Dealer
For help with questions not addressed by other CP Series printer information, contact your dealer.
Customer
Care
Contact the Datacard
®
Customer Care Center at 1.800.328.3996 (U.S. & Canada) or 1.952.988.2316
(worldwide)..

539251-201 Page iii
Contents
About the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Loading cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Loading print ribbon. . . . . . . . . . . . . . . . . . . . . . . . . 7
Check the PC connection . . . . . . . . . . . . . . . . . . . . 9
Power on the printer . . . . . . . . . . . . . . . . . . . . . . . 10
Status light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
The LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Opening Properties or Printing Preferences . . . . . 15
Open the Printer Toolbox . . . . . . . . . . . . . . . . . . . 17
Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . 19
Getting the most out of your printer . . . . . . . . . . . . 21
Printer supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . 27
Legal Notices (FCC) . . . . . . . . . . . . . . . . . . . . . . . 28

Page 1
About the printer
The outside of the printer
Printer Cover.
Latch: Lift the latch to open the printer cover.
Input hopper: Lift the cover to load blank cards.
Output hopper: Remove completed cards.
Ready button: Push to pause or unpause the printer.
The status light helps you understand printer operation.
See "Status light" on page 11 for details.

Page 2
Ports are located on the left side of the printer.
Manual Advance Knob: Use to release a card in
the printer or to turn rollers.
Power Receptacle: Plug in the power supply to
power on the printer.
Cable Guides: Hold the data cable securely.
Optional Smart Card USB Port: See “Features and
options” on page 4.
Optional Smart Card Serial Port: See “Features
and options” on page 4.
USB Data Port: Connect the data cable to the
printer. All printers use this port.

Page 3
The inside of the printer
Cover Arm: Holds the cover and printhead cartridge in place.
Printhead Cartridge: Applies the image to the card.
Print Ribbon Cartridge (shown with color print ribbon).
Printer Label: Includes the serial number and model information
(located on the left side of the printer and not visible in this drawing).
Cleaning roller (not visible in this drawing): Removes dust and debris
from cards.
Tip: Lift the latch to open the printer and see inside.
1
1

Page 4
Features and options
Features and options are identified on the printer label.
• Printers with “U” printing can print one color
(monochrome). Printers with “C” printing can print in
full color or monochrome (with specific ribbons).
• All CP40 printers use a USB connection.
• A magnetic stripe module can be a three-track (IAT)
module. The optional magnetic stripe module is visible
inside the printer.
• An optional smart card module can be one of the
following:
— Combination smart card reader (SC347) with
contact and contactless reader. Visible inside the
printer; includes a USB port on the printer.
— Contact station (SC400): visible inside the printer;
includes a serial port.

Page 5
Loading cards
1Open the input hopper cover.
2Remove cards from the original package.
Tips: Handling cards
•Cards can stick together: Slide or fan cards to separate the edges.
•Do not touch the surface of cards before printing them. (Oils on
hands will reduce printing quality.)
•Handle cards by the edges or wear gloves.
•Orient all cards the same way.

Page 6
3Place the cards in the input hopper. The diagram
shows the typical locations for the magnetic stripe
and smart card chip.
4Push the input hopper cover closed until it
latches.
See Info Central for current information about cards
to use in the printer.
.
Magnetic stripe
Smart card chip

Page 7
Loading print ribbon
1Open the printer cover.
2Remove the ribbon cartridge.
3Remove both used ribbon spools from the
cartridge (if present).
Tips: Handling print ribbon
•Keep unused ribbon in the original
package.
•Don’t place ribbon on a dusty or dirty
surface–dirt could damage the printhead.
4Run a cleaning card and replace the
cleaning sleeve at the same time that you
load a new print ribbon. See "Cleaning the
printer" on page 19 for the steps to follow.

Page 8
5Load the new roll of print ribbon on the cartridge.
— Put the full spool of ribbon on the supply spindle of the
ribbon cartridge. Push until the spool clicks onto the
spindle.
— Put the empty take-up spool on the spindle with the solid
black gear. Push until the spool clicks onto the spindle.
6Replace the loaded ribbon cartridge in the printer.
— Make sure both spindles rest in the black supports on the
left side of the printer.
— Make sure the ribbon cartridge handle rests in the
supports on the right side of the printer.
— Make sure to install the full, new spool toward the input
hopper of the printer.
7Close the printer cover. Press down firmly to latch it.

Page 9
Check the PC connection
The printer and PC are connected when the printer is set
up. Before beginning card processing, make sure the
connection is complete.
The USB data cable should be connected to a USB port
on the PC and to the USB data port on the printer.
The printer can be connected in these other ways:
•Through a direct network connection, where the
printer is connected to a network (using a print server,
such as an HP
®
Jetdirect
®
175x) and the PC is
connected to the same network.
•As a shared printer, where the printer is connected to
another PC on the network and the user’s PC is
connected to the network.
See Info Central for more information about connecting
the printer.
PC
USB Data Cable

Page 10
Power on the printer
Plug in the printer to power it on.
The printer does not have a power switch.
1Make sure the power supply cord connects
to the printer power receptacle (1).
2Connect the power cord to the power
supply (2).
3Connect the power cord to the power outlet
(3).
4The printer powers on and initializes.
Tips for printer power
•Wait while the printer initializes.
•The printer Status Light displays steady
green when the printer is ready to print
cards. See "Status light" on page 11 for
details.
•Follow the guidelines for your organization
about when to power the printer on and off.

Page 11
Status light
The front of the printer has a light on the LCD panel that provides information about the current state of the
printer. See "The LCD panel" on page 13 for more information about the LCD panel.
At startup, the status light displays steady amber for several seconds, a red-amber-green sequence, and then
blinking green for several seconds. When the printer is ready to print, the status light is steady green.
Status Light Description Meaning
Red-Amber-Green The printer is starting. The light displays colors while
the printer initializes.
Steady Green The printer is ready and waiting to print cards.
Blinking Green The printer is busy, such as when printing cards or
initializing.
Steady Amber The printer is paused (without an error) or is initializing.

Page 12
Blinking Amber The printer has an error. Check the following:
• See the PC for a message.
• If you used the Power-on/Ready sequence to
print a test card, check the printer for problems.
• If you changed the printer name, power the PC
off and on.
Steady Red The printer has a condition that requires service or the
printer did not power-on correctly. To attempt to correct
the condition, power the printer off and on before
calling for service.
Off The printer power is off.
Status Light Description Meaning

Page 13
The LCD panel
The CP40 Card Printer includes an LCD panel. The LCD panel has
a 2-line display, four keys, and the Status light.
This section describes what you need to know when printing cards.
See Info Central for detailed information about viewing and changing
LCD settings.
The LCD panel provides the following:
• Current State (line 1): Shows whether the printer is ready to
print, is busy, or is paused.
— Press the Ready key to pause or resume the printer
(undo pause).
• Data format (line 2).
• Printer messages: The display shows the message number
and a short description of the problem.
— Fix the problem and then press the Ready key to clear the
message. Repeat if another message is displayed.

Page 14
• Status: Information about the printer, including printer card
counts and network settings. To view status details:
— Press the Enter key to move to the Main Menu.
— Press the Enter key again to enter the Status Menu.
— Press the Up Arrow or Down Arrow key to
scroll through the Status Menu choices.
— Press the Enter key to view the data.
— Press the Enter key again to return to the menu.
— Scroll to “Exit” and press the Enter key to leave a choice.
Repeat as needed to leave the menus.
See Info Central for details about viewing and changing settings.

Page 15
Opening Properties or Printing Preferences
Begin with the printer connected to the PC and powered on so
values are saved correctly.
1Choose Start from the Windows task bar.
2Choose Settings and then Printers (and Faxes). The
Printers (and Faxes) window opens.
3Click once on the CP Driver printer icon to select it.
— The driver must be installed for the printer icon to be
present.
— CP Driver is the default name of the printer.
4From the menu bar, choose File and then one of the
following:
— For Windows Me or 98, choose Properties.
— For Windows 2000 or XP, choose Printing Preferences,
and then click the Advanced button.
— For Windows NT, choose Default Document Properties
and then click the Advanced button.
It might take a few moments for the dialog box to appear.
5The dialog box opens.
Properties Dialog Box for Windows 98
and Windows Me

Page 16
6View settings or change settings.
— Make sure that driver settings match
printer features and supplies used.
— The Print Ribbon Type setting is read
from the printer and cannot be changed
(for most connection types).
— If you change the card design, review
and update all settings for the new card
design.
— Use the default settings of “Spool printing
so program finishes printing faster.” and
“Enable bi-directional support.”
— To open the Printer Toolbox, choose
“Open Printer Toolbox.”
7Choose OK to save and close or choose
Cancel to close without saving changes.
See Info Central for detailed setup information,
including information about settings for card
features.

Page 17
Open the Printer Toolbox
The Printer Toolbox icon is located in the lower right
corner of the Windows desktop. The icon shows the
status of communication between the printer and PC.
See Info Central for details about the icon.
By default, the Printer Toolbox dialog box is displayed.
If it is not, do one of the following to display it:
— Double-click the icon.
— Open the Properties or Printing Preferences
dialog, and use the Printer Toolbox choices.
Use the Printer Toolbox to:
• Run a cleaning card.
• Change color settings.
• Print a sample card or magnetic stripe test card.
• View the status of communication between the
printer and PC.
• Suspend communication when not printing a card.
• Change edge to edge settings.
• Use Advanced Setup to change printing intensity.