Davicom Cortex Series User manual

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Cortex Series
Remote Site Management System
MAN1028
Version 1.0
September 2019
Davicom, a division of Comlab Inc.
2272, Leon - Harmel, Quebec, QC, Canada G1N 4L2
Tel: [phone] Fax: [phone]
w w w . d a v i c o m . c o m
Reference Guide

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Warranty
Comlab Telecommunications Inc. (Comlab) warrants all its products to be free from any defect in manufacture for a period
of two years after delivery to the original purchaser. All warranty returns must be authorized by a Comlab representative.
The limitation of liability under this warranty shall be to repair or replace any part of the product which proves to be
defective after inspection by Comlab. This warranty shall not apply to any Comlab product that has been disassembled,
modified, physically or electrically damaged, inappropriately installed, or any product that has been subjected to the
conditions exceeding the applicable specifications or ratings.
This warranty is the full extent of obligation and liability assumed by Comlab with respect to its products. Comlab neither
makes nor authorizes any person or company to make any other guarantee or warranty concerning its products.
Disclaimer
Comlab assumes no liability for any direct, indirect or consequential injury, loss, economic loss, damage, fines or
penalties incurred through the use, or inability to use Comlab products.
Comlab products are not intended for use in medical, life-saving, life-sustaining or critical applications. Comlab customers
using or selling Comlab products for use in such applications do so at their own risk and agree to fully indemnify Comlab
for any damages resulting from such improper use or sale.
Comlab reserves the right to make design changes to its products without incurring any obligation to make the same
changes to previously sold units.
Safety information
The Davicom unit should be installed by qualified technical personnel only. Installation of this device by an unqualified
person could result in hazardous conditions to the installer or other personnel, and/or damage to the unit or other
equipment. Ensure that proper safety precautions have been taken before installing this unit and any associated
equipment.
The Davicom unit is designed to meet standard safety requirements, and it is extremely important that it not be modified in
any way. Modification of this equipment will void the warranty and could pose a hazard to the user of this equipment or to
maintenance personnel.
Service of the Davicom should be performed by qualified technical personnel who are familiar with the unit. Note that the
Davicom unit is designed for indoor use in a dry location. Installation and operation in other locations could be hazardous.
Depending on your installation, the Davicom unit may contain HIGH VOLTAGES. Exercise caution
when working in and around the unit if it is connected to your site wiring. To ensure proper lightning
and power surge protection, make sure that the grounding terminal on the rear of the Davicom units
is securely connected to the ground wiring at the equipment site.

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Regulatory Compliance
FCC (USA)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at his own
expense.
Changes or modifications not expressly approved by Comlab may void the user’s authority, as granted by the FCC, to
operate this device and should not be made.
ISED (Canada)
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

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TABLE OF CONTENTS
1. INTRODUCTION................................................................................8
1.1. OVERVIEW................................................................................................... 8
1.2. WHAT’S A REMOTE MANAGEMENT SYSTEM?................................................. 8
1.3. SPECIFICATIONS .......................................................................................... 9
1.3.1. Front panel (CORTEX 360) .....................................................................10
1.3.2. Rear panel (CORTEX 360) ......................................................................11
1.3.3. Front panel (CORTEX 320) .....................................................................12
1.3.4. Rear panel (CORTEX 320) ......................................................................13
2. SETTING-UP AND CONNECTING TO THE UNIT ..........................15
2.1. RACK MOUNTING THE UNIT ......................................................................... 15
2.2. POWER REQUIREMENTS ............................................................................. 15
2.3. CONNECTING THE POWER SUPPLY UNIT ..................................................... 15
2.4. SETTING INTERNAL JUMPERS AND DIP SWITCHES ....................................... 16
2.4.1 JUMPERS FOR THE CORTEX-360.................................................................... 16
2.4.2 JUMPERS FOR THE CORTEX-320.................................................................... 18
2.5. BOOT-UP ................................................................................................... 21
2.6. CONNECTING YOUR COMPUTER TO THE CORTEX360.................................... 21
2.6.1. Connecting by IP with your web browser................................................. 21
2.6.2. Connecting using Google Chrome........................................................... 21
2.6.3. Connecting using DavLink 6 via the USB port .........................................24
2.7.1 CONNECTING PHYSICAL I/O TO THE CORTEX-360........................................ 25
2.7.2 CONNECTING PHYSICAL I/O TO THE CORTEX-320........................................ 26
3. USER INTERFACE & MENUS ........................................................28
3.1. USER INTERFACE ....................................................................................... 28
3.2. MENUS ...................................................................................................... 29
4. UNIT CONFIGURATION AND PROGRAMMING ............................ 31
4.1. MENUS AND OPTION ACCESSIBILITY ............................................................ 31
4.2. SYSTEM MENU ........................................................................................... 31
4.2.1. Administration .......................................................................................... 32
4.2.2. Alarm-Call Lists ........................................................................................ 33
4.2.3. Date, Time, and Location.........................................................................37
4.2.4. IP Configuration ....................................................................................... 39
4.2.5. System Status View ................................................................................. 44
4.2.6. User access ............................................................................................. 45
4.2.7. HDMI (Cortex 360 only) ...........................................................................47
4.2.8. Web Views ............................................................................................... 47
4.2.9. Workspaces ............................................................................................. 48
4.3. INPUTS MENU............................................................................................. 50
4.3.1. Generic Input Menus................................................................................ 50
4.3.2. AC Power Fail and boot flags ..................................................................54
4.3.3. Hardware Monitoring (CORTEX 360 ONLY) ...........................................56
4.3.4. Metering (Analog) Inputs.......................................................................... 59
4.3.5. Ping Commands ...................................................................................... 62
4.3.7. Status (Digital) Inputs............................................................................... 64
4.3.8. Activity Monitoring ....................................................................................66
4.3.9. Status inputs activity monitoring .............................................................. 68
4.3.10. Virtual Logic Gates................................................................................... 71
4.4. OUTPUTS MENU......................................................................................... 74
4.4.1. Physical Relays........................................................................................ 74

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4.4.2. Virtual Relays ........................................................................................... 77
5. SNMP............................................................................................... 78
5.1.1. SNMP GET .............................................................................................. 78
5.1.2. SNMP SET............................................................................................... 82
6. WORKSPACE MANAGEMENT ......................................................86
6.1. WORKSPACE FILES VERSUS CONFIGURATION FILES ..................................... 86
6.2. PRE-LOADED WORKSPACE ......................................................................... 86
6.3. EDITING AND CREATING WORKSPACES ........................................................ 86
6.4. WORKSPACE TRANSFERS .......................................................................... 88
6.5. SAVING WORKSPACES ............................................................................... 89
6.6. LOADING A WORKSPACE............................................................................ 90
6.7. UPLOADING AND DOWNLOADING WORKSPACES TO AND FROM A CORTEX..... 90
APPENDIX A FACTORY RESET ..............................................................92
APPENDIX B CONTACT INFORMATION.................................................92

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1. Introduction
1.1. Overview
The Cortex Series is the 3rd generation of Davicom Remote Site Management Systems. It is the core of the Davicom remote
control systems upon which different modules can be attached in order to easily expand monitoring and control capabilities.
An HTML5-based engine is at the center of the Cortex providing a sleek and modern way to visualize and access screens
and menus. Current users of previous generation of Davicom units will easily find their way, while new users will find the
presentation attractive and intuitive.
This Reference Guide is an introductory manual intended to get users started with the Davicom Cortex unit. More information
will be added to the manual as it becomes available.
1.2. What’s a Remote Management System?
Remote management refers to monitoring, control and operation of electronic or mechanical equipment located at a remote
location from a central station called a NOC (Network Operation Center). Remote management applications are almost
limitless. At the core of the remote management process is the Remote Telemetry Unit (RTU), a device with communication,
measurement and control capabilities. From managing a remote mountain-top telecommunication or broadcast transmitter,
an HVAC system in a building or water pumps in the middle of a city, an RTU finds application almost everywhere.
The RTU is usually installed at each site where monitoring, reporting and control is required. It collects all relevant data from
other equipment, analyzes it, sends alarm to the NOC or to the user and performs actions based on specific rules defined
by the user.

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1.3. Specifications

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Front & rear panel descriptions
1.3.1.Front panel (CORTEX 360)
The Cortex front panel provides easily accessible site and equipment-status information without requiring the use of a
computer.
CORTEX-360 front panel
OLED Display - Under normal operation, the display is blank to conserve power. To turn it on, push any of the four menu
buttons.
Menu buttons - Four push buttons allow navigation through the different OLED menus.
POWER LED- Indicates status of the unit’s power. It is on when the unit is under rated power.
ALARM LED- Shows the Alarm status. If there is one or many alarms, the LED will be on.
COMMUNICATIONS - Shows the unit’s call-out status. It will turn on every time the unit makes an outside call (telephone,
email, SNMP Trap, etc.)
USER ONLINE - Indicates if one or more users are connected to the unit.
ACTIVITY - Indicates the health status of the CPU. This “heartbeat” flashes at a rate of one (1) pulse per second when the
unit is operating correctly.
PAUSE and LOCAL buttons- The PAUSE button stops transmission of Alarms to the outside, while the LOCAL b utton
blocks outside actions and control when staff is on-site for maintenance or repair work.
Headphone jack- Provides audio for monitoring purposes. It is active when audio is applied on the unit’s rear connector
audio input pins. A powered speaker can also be connected to this port.
USB port - Provides a means of connecting to the unit using a computer with the DavLink 6 software.