Dell EMC DP4400 User manual

Dell EMC Integrated Data Protection
Appliance
Version 2.4
Getting Started Guide
302-005-675
REV. 03

Copyright ©2019 Dell Inc. or its subsidiaries. All rights reserved.
Published June 2019
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2Dell EMC Integrated Data Protection Appliance 2.4 Getting Started Guide

Introduction 5
Document scope and audience..................................................................... 6
Product features.......................................................................................... 6
System self-protection.................................................................................8
Network connectivity overview.................................................................... 9
Install Network Validation Tool....................................................................10
Setting up the IDPA Appliance 11
Prepare the network environment...............................................................12
Configuration worksheet.............................................................................14
Online Support............................................................................... 14
Connect to the ACM...................................................................... 14
Network Configuration wizard........................................................16
Appliance Configuration Manager............................................................... 18
Secure Remote Services configuration for IDPA............................ 18
Welcome........................................................................................ 18
License...........................................................................................18
General settings............................................................................. 18
Customer information.................................................................... 19
Manual configuration of component IP addresses.......................... 19
Summary........................................................................................19
Download configuration information...............................................19
Secure Remote Services configuration for components ............... 20
Next steps..................................................................................... 20
Install and deploy IDPA............................................................................... 20
Troubleshoot Health monitoring.................................................... 24
Troubleshooting..........................................................................................24
About the ACM dashboard 27
Appliance Configuration Manager dashboard home....................................28
IDPA System Manager panel...................................................................... 28
Backup Server panel...................................................................................29
Protection Storage panel............................................................................29
Reporting and Analytics panel.................................................................... 29
Search panel...............................................................................................30
Cloud Disaster Recovery panel................................................................... 30
Virtualization panel......................................................................................31
Customer Information and General Settings panels.....................................31
User accounts for components................................................................... 31
Change passwords and synchronize components....................................... 32
Credential mismatch......................................................................32
Performing a VM backup 35
VM backups overview.................................................................................36
Define vCenter and VMware clients........................................................... 36
Deploy an Avamar proxy............................................................................. 39
Create and run the backup policy................................................................41
Chapter 1
Chapter 2
Chapter 3
Chapter 4
CONTENTS
Dell EMC Integrated Data Protection Appliance 2.4 Getting Started Guide 3

Restoring a VM backup 43
Restore a Virtual Machine ..........................................................................44
Restore using Instant Access..................................................................... 46
Restore specific files.................................................................................. 48
Generating reports 49
Generate a report.......................................................................................50
51
Chapter 5
Chapter 6
Index
CONTENTS
4Dell EMC Integrated Data Protection Appliance 2.4 Getting Started Guide

CHAPTER 1
Introduction
This section contains the following topics:
lDocument scope and audience.............................................................................6
lProduct features..................................................................................................6
lSystem self-protection........................................................................................ 8
lNetwork connectivity overview............................................................................9
lInstall Network Validation Tool........................................................................... 10
Introduction 5

Document scope and audience
This document describes IDPA and explains how to perform the initial software
configuration after the appliance hardware is set up.
It also describes a number of procedures like performing backups, restores, and
generating reports that you can use to get the IDPA appliance up and running in a
relatively short time.
The target audience for this document includes field personnel, partners, and
customers responsible for managing and operating IDPA.
Product features
IDPA provides a simplified configuration and integration of data protection
components in a consolidated solution.
Integrated solution
IDPA DP4400 model is a hyperconverged, 2U system that a user can install and
configure onsite.
The DP4400 includes an Avamar server as a Backup Server node with optional NDMP
Accelerators, a Data Domain system as the Protection Storage node, Cloud Disaster
Recovery, IDPA System Manager as a centralized system management , an Appliance
Configuration Manager(ACM) for simplified configuration and upgrades, Search,
Reporting and Analytics, and a compute node that hosts the virtual components and
the software.
The Search, Reporting and Analytics, and CDRA are optional. Additionally, you can
also perform the Search, Reporting and Analytics, and CDRA functions in a central
corporate implementation.
If your organization enables communication through the Internet, as part of the initial
configuration of the system, you can register the IDPA Appliance, Avamar, Data
Domain and Reporting and Analytics components with Secure Remote Services
(formerly ESRS). The Secure Remote Services is a secure, IP-based, distributed
customer service support system that provides Dell EMC customers with command,
control, and visibility of support-related activities.
Centralized management
IDPA System Manager provides advanced monitoring and management capabilities of
the IDPA from a single pane of glass and includes the following features:
lA comprehensive dashboard that includes information on Avamar, IDPA Appliance,
Data Domain, Search, and Data Protection Advisor.
nBackup activities
nReplication activities
nAssets
nCapacity
nHealth
nAlerts
lA comprehensive dashboard to manage Avamar, Data Domain, Data Protection
Advisor, and Search components.
lAdvanced search and recover operations through integration with Search.
Introduction
6Dell EMC Integrated Data Protection Appliance 2.4 Getting Started Guide

lComprehensive reporting capabilities.
lCloud backups.
Appliance administration
The ACM provides a graphical, web-based interface for configuring, monitoring, and
upgrading the appliance.
The ACM dashboard displays a summary of the configuration of the individual
components. It also enables the administrators to monitor the appliance, change
configuration details such as changing the Data Domain disk capacity, changing the
common password for the appliance, change LDAP settings, update customer
information, and change the values in the General Settings panel. The ACM dashboard
enables you to upgrade the system and its components. It also displays the health
information of the Appliance Server and VMware components.
Backup administration
The IDPA uses Avamar Virtual Edition (AVE) servers to perform backup operations,
with the data being stored in a Data Domain system. For the most part, when using
the Avamar Administrator Management Console, all Avamar servers look and behave
the same. The main differences among the Avamar server configurations are the
number of nodes and disk drives that are reported in the server monitor.
You can also add Avamar NDMP Accelerators to enable backup and recovery of NAS
systems. The Avamar NDMP Accelerator uses the network data management protocol
(NDMP) to enable backup and recovery of network-attached storage (NAS) systems.
The accelerator performs NDMP processing and then sends the data directly to the
Data Domain Server.
Reporting and Analytics
The Reporting and Analytics feature offers a robust reporting functionality with
dedicated sections for various features. These reports help you retrieve information
about the environment so that you can review and analyze the activities in the
environment. Using these reports, you can identify outages in the environment,
diagnose problems, plan to mitigate risks, and forecast future trends. You can also run
system and customized reports, dashboard templates, and schedule the reports
generation as per your requirements.
Search
The Search feature provides a powerful way to search backup data within the IDPA
and then restore the backup data based on the results of the Search. Scheduled
collection activities are used to gather and index the metadata (such as keyword,
name, type, location, size, and backup server/client, or indexed content) of the
backup, which is then stored within the IDPA.
Disaster recovery
The CDRA is a solution, which enables disaster recovery of one or more on-premises
virtual machines (VMs) to the cloud. CDRA integrates with the existing on-premises
backup software and a Data Domain system to copy the VM backups to the cloud. It
can then run a disaster recovery test or a failover, which converts a VM to an Amazon
Web Services Elastic Compute Cloud (EC2) instance, and then runs this instance in
the cloud.
Introduction
Product features 7

Note
Installing CDRA, Search, and Reporting and Analytics (based on Data Protection
Advisor) is optional. Also, if these components are already configured in your
environment, then the appliance can be configured to use the central implementation
of IDPA. You do not need to configure the optional components that are bundled in
IDPA again.
However, the IDPA dashboard does not display any data that is associated with
external CDRA, Search, and Data Protection Advisor. Moreover, you must manage and
configure any such external instances. Also, IDPA does not support local Search and
Analytics (not part of IDPA but are centrally implemented at the customer
environment) when these functions are performed by external implementations.
Scalability
The DP4400 is designed to be scalable so it can scale up with ever-changing needs.
See the Expanding storage capacity section in the Dell EMC Integrated Data Protection
Appliance Product Guide for more information on how to add additional storage
capacity.
lFor the DP4400 model with a capacity from 8 TB to 24 TB, you can expand the
storage capacity in 4 TB increments, but you cannot expand the capacity beyond
24 TB.
lFor the DP4400 model with a capacity from 24 TB to 96 TB, you can expand the
storage capacity in 12 TB increments, but you cannot expand the capacity beyond
96 TB.
The following table details the base configuration for the DP4400 models.
Table 1 Base Configuration for IDPA DP4400 Models
Model Base Configuration
DP4400 From 8 TB up to 24 TB
From 24 TB up to 96 TB
Unified support
The same Customer Support team supports both the hardware and the software that
is used in the appliance.
System self-protection
The IDPA is configured to protect itself from data loss with the backup and storage
applications included in the system. It is protected with a pre-defined backup job
policy that is scheduled daily and has a 30-day retention period. The metadata is
protected through a backup to the Protection Storage (Data Domain) using
checkpoints.
Table 2 Component VM backup jobs
Virtual machine Backup job
ACM Management_VM_Backup
vCenter vCenter_Backup
DP Advisor DataProtectionAdvisor_Backup
Introduction
8Dell EMC Integrated Data Protection Appliance 2.4 Getting Started Guide

Table 2 Component VM backup jobs (continued)
Search DataProtectionSearch_Backup
IDPA System Manager DataProtectionCentral_Backup
Network connectivity overview
During the initial configuration, IP addresses are assigned to various functional
components of IDPA, typically by allocating a range of IP addresses. IDPA requires a
range of 13 IP addresses for the various components. Using a range is the preferred
method as it simplifies the assignment and reduces the chance for errors while
entering the IP addresses. When a range of IP addresses is used during the IDPA
configuration, the IP addresses are assigned in a standard order. Optionally, discrete
IP addresses can be assigned manually to each functional component.
Of these 13 IP addresses, two are required for the initial network configuration; one
for the ACM and the other for the ESXi server. After the initial network configuration
is successful, the IPs for the other components can be configured using a range of 11
IP addresses. If a range of IPs is not available, users can also set random IPs of the
same subnet to the components.
Use the table below to determine which IP address is allocated to a component. The
IP
Range Allocation (first column in the table) is the value you should add to the first IP
address in the range.
Table 3 IP address range assignments for DP4400
IP Range
Allocation
Example Component Assigned Field
+0 192.0.2.1 vCenter VMware vCenter Server VM
+1 192.0.2.2 Target storage Management IP 1
+2 192.0.2.3 Target storage Backup IP 2
+3 192.0.2.4 Target storage Backup IP 3
+4 192.0.2.5 Backup application Server IP
+5 192.0.2.6 Backup application Avamar Proxy VM
+6 192.0.2.7 IDPA System Manager IDPA System Manager VM
+7 192.0.2.8 Reporting and Analytics Application Server Host VM
+8 192.0.2.9 Reporting and Analytics Datastore Server Host VM
+9 192.0.2.10 Search Index Master Node Host VM
+10 192.0.2.11 DD Cloud DR CDRA
(optional)
Data Domain Cloud Disaster
Recovery (DD Cloud DR) Cloud DR
Add-on (CDRA) virtual appliance
Note
IDPA is compatible with IPv4 enabled networks and does not support pure IPv6 or
dual-stack networks.
Introduction
Network connectivity overview 9

Install Network Validation Tool
The Network Validation Tool (NVT) runs multiple tests to validate the network
configuration. You need to run the NVT from a system on the management network.
Before you install IDPA, it is recommended that you run the Network Validation Tool
to validate the network settings for a successful deployment of IDPA in the
datacenter. You must review the network configuration before starting the IDPA
installation. To download the NVT and for more information about the tool, see
https://help.psapps.emc.com/display/HELP/Network+Validation+Tool+for+IDPA.
Introduction
10 Dell EMC Integrated Data Protection Appliance 2.4 Getting Started Guide

CHAPTER 2
Setting up the IDPA Appliance
lPrepare the network environment...................................................................... 12
lConfiguration worksheet.................................................................................... 14
lAppliance Configuration Manager.......................................................................18
lInstall and deploy IDPA.......................................................................................20
lTroubleshooting................................................................................................. 24
Setting up the IDPA Appliance 11

Prepare the network environment
Before you begin
You must have a computer at the install location with:
lA power adapter, C13 to NEMA 5–15 (if based in North America or country
specific cord in other geographical locations), or a power cord for your laptop
power adapter with a C13 plug, to power your laptop from a rack PDU
lAn Ethernet port
lLatest version of Google Chrome or Mozilla Firefox
Note
Ensure that ICMP (ping) is enabled in the customer environment during IDPA
installation.
The following steps must be completed before starting initial configuration with the
Appliance Configuration Manager:
Procedure
1. Identify 13 unassigned IP addresses for the IDPA components. To simplify
configuration, select a range of 13 contiguous addresses.
Note that all components must run on a single VLAN or subnet with the
exception of the iDRAC interface, which can be on a separate subnet or VLAN.
For further information about IP addresses, see Network connectivity overview
on page 9.
Note
The DP4400 installation requires IP addresses strictly from a single subnet
having a single gateway.
2. Register the 13 IP addresses in DNS with forward and reverse lookup entries for
each address. Ensure that the router for the 13 IP addresses can be pinged.
Note
When you reserve the IP addresses, you must assign the IP addresses to the
hostnames in the DNS server. Ensure that the hostnames that are assigned to
the point products do not have an underscore (_). If the hostnames have an
underscore (_), the configuration fails.
Note
Ensure that ICMP is enabled in your network environment. The deployment of
the appliance fails if ICMP is disabled.
3. Download the license files for Data Domain Virtual Edition (DDVE), Avamar
Virtual Edition (AVE), and Data Protection Advisor (DP Advisor) from the Dell
EMC Software Licensing Central.
Setting up the IDPA Appliance
12 Dell EMC Integrated Data Protection Appliance 2.4 Getting Started Guide

Note
For DP4400, only during the initial activation, the license keys are automatically
downloaded from the ELMS server if the appliance is connected to the internet.
The contact person mentioned on your sales order should have received the
License Authorization Code (LAC) letter through an email during the order
fulfillment process. The LAC letter includes the license authorization code
associated with your order, instructions for downloading software binaries, and
instructions for activating the entitlements online through Dell EMC Software
Licensing Central.
Follow the steps mentioned in the LAC letter to activate the software and
download the license keys. For additional information, see the Standard
Activation Process section in the License Activation Guide .
Note
The LAC letter has the link https://licensing.emc.com/deeplink/
<LAC> which directs you to Dell EMC Software Licensing Central. <LAC> is a
unique alphanumeric value that is mentioned in your LAC letter.
After the activation is complete, download the license keys that are generated
for Data Domain Virtual Edition (DDVE), Avamar Virtual Edition (AVE), and Data
Protection Advisor (DP Advisor). Use these license keys during the IDPA
configuration.
Setting up the IDPA Appliance
Prepare the network environment 13

Configuration worksheet
Use this worksheet to collect and record information to start setting up your appliance
using the following:
lOnline Support
lAppliance Configuration Manager (ACM)
lNetwork Configuration wizard
Online Support
Record the following information related to your Online Support account:
Online Support credentials
To create an Online Support account, go to https://www.dell.com/support. Your
username and password is required for Secure Remote Services (formerly ESRS)
configuration.
Site ID
A Site ID is created in Support systems for each location within your organization
where Dell EMC products are installed. Your Site ID is required during initial
configuration. Verify your Site ID number on Online Support:
1. Log in to Online Support with your credentials.
2. Hover over your username and select Manage Company Information.
3. Click View Sites.
Note
You can also search for a site and add it to the My Sites list. If a site ID is not available
or the correct site ID is not listed, you must notify your local field representative to
request one.
Connect to the ACM
Connect to the ACM user interface and begin the configuration process. For a
seamless experience, enable both private and public network connections to your
service computer.
Before you begin
lAfter powering on the appliance, wait 5 minutes for startup to complete.
lVerify that the service computer is connected to the 1 GbE port identified as (10)
in Figure 1 on page 15.
lOn the service computer, record the IP address settings for the Ethernet interface
that is connected to the DP4400.
Note
IDPA uses the 192.168.100.xxx IP addresses for the internal components. Ensure
that the 192.168.100 network is not used in your environment. If the network
addresses are in use, contact Customer Support for assistance.
Setting up the IDPA Appliance
14 Dell EMC Integrated Data Protection Appliance 2.4 Getting Started Guide

Figure 1 DP4400 network and iDRAC connections
Procedure
1. On the service computer, assign the static IP address 192.168.100.98 and the
subnet mask 255.255.255.0 for the Ethernet interface that is connected to
the DP4400.
A default gateway is not required.
2. Verify that the ACM responds to a ping on the default ACM IP address,
192.168.100.100.
3. To connect to the ACM user interface, type https://192.168.100.100:8543/
in a browser window.
4. Log in to the ACM with the default system account username and password:
lUser Name: root
lPassword: Idpa_1234
5. Provide a new password when prompted.
Note
This password will be assigned to all appliance components. It must contain 9–
20 characters and include at least one of each type of supported character. The
following types of characters are supported:
lUppercase letters (A–Z)
lLowercase letters (a–z)
lNumbers (0–9)
lSpecial characters: period (.), hyphen (-), and underscore (_)
The password must not include common names or usernames such as root or
admin. Also, the password must not start with a hyphen (-) and end with a
period (.).
The system logs you out after changing the password. Log back in with the new
password.
6. On the End User License Agreement screen, accept the EULA.
Setting up the IDPA Appliance
Connect to the ACM 15

Results
The Network Configuration screen appears.
DP4400 ports
The following table provides the callout number and the type of port for the DP4400
ports in
Figure 1 DP4400 network and iDRAC connections
.
Table 4 DP4400 port types
Callout number Port type
1 iDRAC
2 10 GbE (required)
3 10 GbE (required)
4 10 GbE (unused)
5 10 GbE (unused)
6 10 GbE (unused)
7 10 GbE (unused)
8 10 GbE (required)
9 10 GbE (required)
10 1 GbE
11 1 GbE (unused)
Note
Ports 2 and 9 are a vSwitch0 network team. Ports 3 and 8 are a vSwitch1 network
team and are used during appliance configuration.
Note
Ensure that the four required 10 GbE ports (2, 3, 8, and 9) are connected to the
access ports on the switch in your network.
Network Configuration wizard
After accepting the EULA, configure initial connectivity to the DP4400 appliance.
The information that is required for this section is recorded in the
Integrated Data
Protection Appliance Pre-Engagement Questionnaire .
Note
The IDPA is compatible with IPv4 enabled networks and does not support pure IPv6 or
dual stack networks.
Procedure
1. Provide the following information to configure the basic network settings:
Setting up the IDPA Appliance
16 Dell EMC Integrated Data Protection Appliance 2.4 Getting Started Guide

Subnet mask
IP address mask that identifies the range of IP addresses in the subnet
where the appliance is connected.
Note
The DP4400 supports only one network. Separate management, backup, or
replication network configurations (such as VLAN tagging) are not
supported.
Gateway
Default gateway IP address of the appliance.
Primary DNS server
The primary DNS server for your network environment.
Secondary DNS server
The secondary DNS server for your network environment.
Domain name
The domain name for your network environment.
Appliance Configuration Manager IP
The IP address to assign to the ACM. This is the first IP address of the 13
IPs that is reserved for the ACM.
ESXi IP
The IP address to assign to the ESXi server. This is the second IP address
of the 13 IPs that is reserved for ESXi.
NTP server IP
The NTP server IP address for your network environment.
2. Click Submit.
Results
lAfter you configure basic networking, your web browser automatically redirects to
the ACM IP address assigned during network configuration.
Note
For automatic forwarding to work correctly, the computer you use to complete the
configuration must be connected to the same network as the configured ACM IP
address.
lIf you cannot have connections to both public and private networks at the same
time, disconnect from the private appliance configuration network and then
connect to the network that the ACM IP address is on to complete the rest of the
configuration.
lOnce the network configuration is complete, revert the network adapter IP
address settings on the service computer to their previous state.
Setting up the IDPA Appliance
Network Configuration wizard 17

Appliance Configuration Manager
The ACM walks you through the initial setup of the IDPA and prepares the appliance
for use. Use the following list of screens and related actions as a guide to the initial
configuration process.
To access the ACM UI, type https://<configured ACM IP address>:8543 URL in
a browser.
Secure Remote Services configuration for IDPA
Enter the Secure Remote Services gateway IP address and your Online Support
credentials to send the system information to Customer Support and expedite issue
resolution.
Welcome
Read the prerequisites on the prerequisites link available on the welcome page before
you continue.
You can select Cloud Disaster Recovery, Data Protection Advisor, and Data
Protection Search from the list of optional components to deploy and configure on
the IDPA appliance.
Note
If you choose to configure Cloud Disaster Recovery, you cannot unconfigure it from
the IDPA later.
License
The DP4400 uses the In-Product license activation feature which automatically
downloads and activates the licenses for the components if the appliance is connected
to the internet.
If you are not connected to the internet you must upload the Data Domain, Avamar,
and Data Protection Advisor licenses obtained from Dell EMC Software Licensing
Central.
General settings
Select your time zone and type the SMTP and SNMP server IP addresses.
Note
The SNMP server IP is the address of an external trap host. Although this is a
mandatory value, you can enter the IP address of any reachable server if no SNMP
server is available.
Select IP address range (11) and, in the associated field, type the first IP address in
the sequential range of 11 IP addresses for the IDPA to use. The ACM assigns IP
addresses in the range to each virtual machine in the configuration.
Setting up the IDPA Appliance
18 Dell EMC Integrated Data Protection Appliance 2.4 Getting Started Guide

Note
It is recommended that you specify an IP range. IP ranges are not required, but they
do reduce the number of IP addresses that have to be typed manually during later
wizard steps.
Do not select the Select IP address range (11) check box if you are specifying non-
sequential IP addresses for each component in the configuration.
Customer information
Enter your customer contact information, including the name, email address, and
contact number of the administrator, and also the location name, company name, and
Site ID. Customer Support will use this information to contact you when needed.
Manual configuration of component IP addresses
If you selected IP address range on the General settings screen, go to Summary on
page 19.
If you did not select IP address range on the General settings screen, type an IP
address in each field on the following screens:
lvCenter
lProtection Storage
lBackup Server
lIDPA System Manager
lReporting and Analytics
lSearch
lCloud Disaster Recovery (if selected on the Welcome screen)
Summary
Review the configuration summary. To make changes, return to the previous screens.
When the configuration is correct, click Submit. The process continues automatically.
Note
The configuration process takes several hours to complete, and continues on its own if
you disconnect from the DP4400. If your session is interrupted during configuration,
verify that you are connected to the network and type the ACM IP address in your
browser as follows:
https://<configured ACM IP address>:8543
If prompted, log in with the ACM credentials to view the current state of the
configuration progress.
Download configuration information
When the configuration process is complete, you can download the configuration
information as a PDF or XML file.
When you are finished, click Finish.
Setting up the IDPA Appliance
Customer information 19

Secure Remote Services configuration for components
(optional) Enter the Secure Remote Services gateway IP address and your Online
Support credentials to send component system information to Customer Support and
expedite issue resolution.
Note
This step repeats for each component that can be registered with Secure Remote
Services.
Next steps
Results
The ACM dashboard Home tab appears. On the dashboard Home tab, you can view
the network configuration and product details, manage the password, time zone,
SMTP, SNMP, and NTP settings, and modify customer support information.
Refer to About the ACM dashboard on page 27 for more information about using the
ACM dashboard to monitor and manage the components of the IDPA.
Install and deploy IDPA
This procedure provides you information about how to install and deploy the DP4400
appliance. The GUI helps you in setting up IDPA and prepares the appliance for use.
To install and deploy the IDPA Appliance, complete the following actions.
Note
Ensure that you install and run the Network Validation Tool before you install IDPA.
For more information about NVT, see Install Network Validation Tool
Procedure
1. Open a browser and enter https://192.168.100.100:8543 to access the
ACM UI.
2. Enter Username and Password in the respective fields and click Login.
The Change Appliance Password page is displayed.
3. Enter the current password, new password, and confirm the new password in
the Current Password, New Password, and Confirm Password fields in the
Change Appliance Password page and click Submit.
The Change Appliance Password dialog box is displayed.
Note
After, you successfully change the password the system automatically logs out
and prompts you to log in with the new password.
Note
This password applies to all the components of the IDPA Appliance
4. Read the End User License Agreement and click I agree in the page to
continue the deployment.
Setting up the IDPA Appliance
20 Dell EMC Integrated Data Protection Appliance 2.4 Getting Started Guide