Dell EMC Unity Series User manual

Dell EMC Unity™Family
Unity 300/300F, Unity 350F, Unity
380/380F, Unity 400/400F, Unity 450F,
Unity 500/500F, Unity 600/600F and
Unity 650F
Installation Guide
P/N 302-002-562
REV 05

Copyright ©2016-2019 Dell Inc. or its subsidiaries. All rights reserved.
Published June 2019
Dell believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS-IS.“ DELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND
WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. USE, COPYING, AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBED
IN THIS PUBLICATION REQUIRES AN APPLICABLE SOFTWARE LICENSE.
Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be the property of their respective owners.
Published in the USA.
Dell EMC
Hopkinton, Massachusetts 01748-9103
1-508-435-1000 In North America 1-866-464-7381
www.DellEMC.com
2Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F
and Unity 650F Installation Guide

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About this guide........................................................................................... 6
Related documentation................................................................................ 6
Prepare your system 7
Before you begin.......................................................................................... 8
Installation workflow including optional DAEs............................................... 8
Site and equipment preparation....................................................................9
Hardware acclimation times........................................................................ 10
Avoiding electrostatic discharge (ESD) damage ......................................... 11
Emergency procedures (without an ESD kit).............................................. 12
Unpack your system 13
Unpack the disk processor enclosure.......................................................... 14
Verifying shipping package contents.............................................. 14
Install your storage system components into a rack 17
Install the disk processor enclosure.............................................................18
Installing the rails in the cabinet..................................................... 19
Installing the DPE on the rails........................................................ 22
Cable and power up your storage system components 25
Attach the storage processors to the network........................................... 26
DPE power up.............................................................................................26
Verify status LEDs......................................................................................28
Installing the front bezel..............................................................................31
Set up a management interface connection 33
Connect a Windows-based computer to your storage system.................... 34
Automatically assigning a dynamic storage system management port IP
address.......................................................................................................34
Manually assigning a static storage system management port IP address....
36
Download and install the Connection Utility software....................36
Run the Connection Utility............................................................ 36
Post-requisites........................................................................................... 38
Unpack your DAE 39
Unpack the (optional) disk-array enclosures.............................................. 40
15-drive DAE container contents................................................... 40
25-drive DAE container contents................................................... 41
Install your DAE components into a rack 43
Preface
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
CONTENTS
Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F and Unity
650F Installation Guide
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Install the disk array enclosure....................................................................44
Install 15-drive DAE........................................................................44
Install 25-drive DAE....................................................................... 47
Cable and power up your DAE components 53
Cabling the DPE to a DAE...........................................................................54
Cabling the first optional DAE to create back-end bus 1................ 55
Cabling the second optional DAE to extend back-end bus 0.......... 57
Cabling the DPE SAS module ports to create back-end buses 2
through 5.......................................................................................58
Cabling an expansion DAE to an existing DAE to extend a back-end bus.... 62
Connecting power to the DAE.................................................................... 65
Configuration Worksheet 67
Configuration worksheet............................................................................ 68
Chapter 8
Appendix A
CONTENTS
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and Unity 650F Installation Guide

Additional resources
As part of an improvement effort, revisions of the software and hardware are
periodically released. Therefore, some functions described in this document might not
be supported by all versions of the software or hardware currently in use. The product
release notes provide the most up-to-date information on product features. Contact
your technical support professional if a product does not function properly or does not
function as described in this document.
Where to get help
Support, product, and licensing information can be obtained as follows:
Product information
For product and feature documentation or release notes, go to Unity Technical
Documentation at: www.emc.com/en-us/documentation/unity-family.htm.
Troubleshooting
For information about products, software updates, licensing, and service, go to Online
Support (registration required) at: https://Support.EMC.com. After logging in, locate
the appropriate Support by Product page.
Technical support
For technical support and service requests, go to Online Support at: https://
Support.EMC.com. After logging in, locate Create a service request. To open a
service request, you must have a valid support agreement. Contact your Sales
Representative for details about obtaining a valid support agreement or to answer any
questions about your account.
Special notice conventions used in this document
DANGER
Indicates a hazardous situation which, if not avoided, will result in death or
serious injury.
WARNING
Indicates a hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION
Indicates a hazardous situation which, if not avoided, could result in minor or
moderate injury.
NOTICE
Addresses practices not related to personal injury.
Note
Presents information that is important, but not hazard-related.
Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F and Unity
650F Installation Guide
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About this guide
This guide is designed for personnel who install, configure, and maintain the Unity
300/300F/350F/380/380F, Unity 400/400F/450F, Unity 500/500F/550F, and
Unity 600/600F/650F platform. To use this hardware publication, you should be
familiar with digital storage equipment and cabling.
Note
This document was accurate at publication time. New versions of this document might
be released. Check to ensure that you are using the latest version of this document.
Related documentation
The following Unity system documents provide additional information.
l
EMC Unity Hardware Information Guide
l
EMC Unity Operating System Release Notes
Additional relevant documentation can be obtained at:
lhttp://bit.ly/unityinfohub
lhttps://support.emc.com/products/39949
Additional resources
6Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F
and Unity 650F Installation Guide

CHAPTER 1
Prepare your system
Use this section to understand what you need before you begin the installation as well
as the site requirements for the system.
lBefore you begin.................................................................................................. 8
lInstallation workflow including optional DAEs.......................................................8
lSite and equipment preparation........................................................................... 9
lHardware acclimation times................................................................................10
lAvoiding electrostatic discharge (ESD) damage .................................................11
lEmergency procedures (without an ESD kit)......................................................12
Prepare your system 7

Before you begin
Procedure
1. Set up a product support account.
If you do not already have a product support account, go to https://
support.emc.com/products/39949 to set one up. You will need a support
account to access the latest troubleshooting information, online chat,
installation and maintenance videos, utilities and wizards.
2. Complete the Configuration Worksheet .
The Configuration Worksheet is available for download from https://
support.emc.com/products/39949. Configuration worksheet information is also
included in Configuration Worksheet on page 67.
Installation workflow including optional DAEs
Use the following documents and software and sequence of actions as a guide to
install the storage system:
1. Use the
Quick Start Guide or this guide and the Unity Hardware Information Guide
to:
a. Prepare the site for installation.
b. Unpack the storage system.
c. Rack and install the storage system.
d. Cable the system components.
e. Power up the system components.
f. Use the Connection Utility (CU) to discover and configure the system
management IP address for network management.
g. Launch a browser, log in to the system, and follow the Unisphere Initial
Configuration Wizard tasks to complete the initial system configuration.
2. Use Unisphere to:
a. Complete the Initial Configuration Wizard tasks:
lAccept License Agreement and Configure User Credentials
lInstall License File
lConfigure Network Services (DNS/NTP)
lConfigure FAST Cache and Pools (optional)
lConfigure Alerts (optional)
lConfigure Support Credentials, Customer Contact Information, and EMC
Secure Remote Services (recommended)
lConfigure iSCSI Interfaces (optional)
lSet up a NAS Server (optional)
b. Enable SSH under Service > Service Tasks (recommended for remote
support)
Prepare your system
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c. Update system software under Settings > Software and Licenses (as
required)
d. Configure Block and File resources, and Hosts (as required)
3. Use this guide and the Hardware Information Guide to:
a. Rack and install optional DAEs
b. Cable the optional DAEs
c. Power up the optional DAEs
d. Configure extra Block and File resources, and Hosts (as required)
Site and equipment preparation
The following items must be available at the site to install the storage system:
lTools: Slotted or Phillips screwdriver, ESD protection kit, and a mechanical lift
(optional).
Note
A Slotted or Phillips screwdriver with a six inch or longer magnetic head is
recommended for the 12-drive disk processor enclosure.
lManagement console: A Windows-based computer to run the initialization,
maintenance, and management tools with:
nAt least 100 MB of free space
nConnection on same LAN subnet as your storage system (recommended)
nWeb browser (Internet Explorer, Mozilla Firefox, Google Chrome)
Note
Refer to the Unity Support Matrix on the support website for compatibility and
interoperability information related to the Web browsers.
lSpace: Cabinet vertical space of 2U (3.5 inches, 8.9 cm) for the disk processor
enclosure (DPE, 25-drive or 12-drive) and, if applicable, cabinet vertical space of
2U for each optional 25-drive disk-array enclosure (DAE) or 3U (5.75 inches, 14.6
cm) for each optional 15-drive DAE.
lNetwork connections:
nTwo 1-gigabit Ethernet management connections
nFour CNA ports (two per SP) that can be set, if applicable, either at
manufacturing time or, if not, during installation or later to:
– 2 x 10GbE or 1GbE ports, or
– 2 x 4Gb/s or 8Gb/s or 16Gb/s or 2 x 2Gb/s or 4Gb/s or 8Gb/s FC ports, or
– 2 x 16Gb/s single mode (SM) FC ports, or
– 1 x 16Gb/s SM FC port and 1 x 4Gb/s or 8Gb/s or 16Gb/s or 1 x 2Gb/s or
4Gb/s or 8Gb/s multi-mode (MM) FC port
Prepare your system
Site and equipment preparation 9

Note
Once set they cannot be changed. 10GbE connectivity supports both the
10GbE optical SFP and the 10GbE Active/Passive TwinAX cables. 1GbE
connectivity supports only the 1GbE optical SFP.
nTwo 10GbE ports for file/iSCSI protocols, if applicable
nIf ordered, add-on I/O interface modules
nBulk Category (CAT) 5, 5e, 6, 6a or better cables for each connection to your
network
lNetwork, information:
nDNS and NTP servers accessible from the storage system (recommended)
nWindows Domain Controller (recommended)
nSMTP server network connection to the storage system and the management
host (optional)
nIf you are using the Connection Utility, the management port and login
information required includes:
– A static IP address for the system
– The subnet mask of the LAN to which the system is connected
– The default gateway address of the LAN to which the system is connected
– Passwords for system users admin and service
nIf you are setting up the system on a network with DHCP servers, DNS servers,
and Dynamic DNS services, you need:
– System serial number
– Domain information
Hardware acclimation times
Systems and components must acclimate to the operating environment before
applying power. This requires the unpackaged system or component to reside in the
operating environment for up to 16 hours in order to thermally stabilize and prevent
condensation.
Table 1 on page 10 helps you determine the precise amount of stabilization time
required.
Table 1 Hardware acclimation times (systems and components)
If the last 24 hours of the
TRANSIT/STORAGE
environment was this:
…and the OPERATING
environment is this:
…then let the system
or component
acclimate in the new
environment this many
hours:
Temperature Humidity
Nominal 68-72°F
(20-22°C)
Nominal
40-55% RH
Nominal 68-72°F (20-22°C)
40-55% RH
0-1 hour
Prepare your system
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Table 1 Hardware acclimation times (systems and components) (continued)
If the last 24 hours of the
TRANSIT/STORAGE
environment was this:
…and the OPERATING
environment is this:
…then let the system
or component
acclimate in the new
environment this many
hours:
Cold <68°F
(20°C)
Dry <30%
RH
<86°F (30°C) 4 hours
Cold <68°F
(20°C)
Damp ≥30%
RH
<86°F (30°C) 4 hours
Hot >72°F
(22°C)
Dry <30%
RH
<86°F (30°C) 4 hours
Hot >72°F
(22°C)
Humid
30-45% RH
<86°F (30°C) 4 hours
Humid
45-60% RH
<86°F (30°C) 8 hours
Humid
≥60% RH
<86°F (30°C) 16 hours
Unknown <86°F (30°C) 16 hours
NOTICE
lIf there are signs of condensation after the recommended acclimation time has
passed, allow an additional eight (8) hours to stabilize.
lSystems and components must not experience changes in temperature and
humidity that are likely to cause condensation to form on or in that system or
component. Do not exceed the shipping and storage temperature gradient of
45°F/hr (25°C/hr).
lDo NOT apply power to the system for at least the number of hours specified in
Table 1 on page 10. If the last 24 hours of the transit/storage environment is
unknown, then you must allow the system or component 16 hours to stabilize in
the new environment.
Avoiding electrostatic discharge (ESD) damage
When replacing or installing hardware units, you can inadvertently damage the
sensitive electronic circuits in the equipment by simply touching them. Electrostatic
charge that has accumulated on your body discharges through the circuits. If the air in
the work area is very dry, running a humidifier in the work area will help decrease the
risk of ESD damage. Follow the procedures below to prevent damage to the
equipment.
Be aware of the following requirements:
lProvide enough room to work on the equipment.
Prepare your system
Avoiding electrostatic discharge (ESD) damage 11

lClear the work site of any unnecessary materials or materials that naturally build
up electrostatic charge, such as foam packaging, foam cups, cellophane wrappers,
and similar items.
lDo not remove replacement or upgrade units from their antistatic packaging until
you are ready to install them.
lBefore you begin service, gather together the ESD kit and all other materials you
will need.
lOnce servicing begins, avoid moving away from the work site; otherwise, you may
build up an electrostatic charge.
lUse ESD anti-static gloves or an ESD wristband (with strap).
If using an ESD wristband with a strap:
nAttach the clip of the ESD wristband to the ESD bracket or bare metal on a
cabinet/rack or enclosure.
nWrap the ESD wristband around your wrist with the metal button against your
skin.
nIf a tester is available, test the wristband.
Emergency procedures (without an ESD kit)
In an emergency when an ESD kit is not available, use the following precautions to
reduce the possibility of an electrostatic discharge by ensuring that your body and the
subassembly are at the same electrostatic potential.
NOTICE
These precautions are not a substitute for the use of an ESD kit. Follow them only in
the event of an emergency.
lBefore touching any unit, touch a bare (unpainted) metal surface of the cabinet/
rack or enclosure.
lBefore removing any unit from its antistatic bag, place one hand firmly on a bare
metal surface of the cabinet/rack or enclosure, and at the same time, pick up the
unit while it is still sealed in the antistatic bag. Once you have done this, do not
move around the room or touch other furnishings, personnel, or surfaces until you
have installed the unit.
lWhen you remove a unit from the antistatic bag, avoid touching any electronic
components and circuits on it.
lIf you must move around the room or touch other surfaces before installing a unit,
first place the unit back in the antistatic bag. When you are ready again to install
the unit, repeat these procedures.
Prepare your system
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CHAPTER 2
Unpack your system
Unpack the system components. Verify that you have everything that you need to
assemble and cable the system.
lUnpack the disk processor enclosure..................................................................14
Unpack your system 13

Unpack the disk processor enclosure
The disk processor enclosure (DPE) is a 2U component with either 12 3.5" drive slots
or 25 2.5" drive slots. Verify that you have received all of the DPE components,
including cables, bezel, rail kit, and mounting screws.
Verifying shipping package contents
Confirm that you received all necessary equipment needed to install the new 2U DPE.
Verify that you received the following:
Component
Disk processor enclosure (DPE)
- 2U component with either:
25 2.5" drive slots
or
12 3.5" drive slots
Front view 25 2.5" drive slots
240
Will Make the Array Unusable
Caution:Array Software on drives 0-3. Removing or relocating them
or
Front view 12 3.5" drive slots
0
SAS12Gb
SAS12Gb
SAS12Gb
SAS12Gb
SAS12Gb
SAS12Gb
SAS12Gb
SAS12Gb
SAS12Gb
SAS12Gb
SAS12Gb
SAS12Gb
3
Removing these drives will
make the array unusable
SPD
Removing these drives will
make the array unusable
SPD
Removing these drives will
make the array unusable
SPD
Removing these drives will
make the array unusable
SPD
Rail kit (1, includes 2 rails and 6
screws)
CL5583
Power cords
Unpack your system
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Component
Bezel for disk processor
enclosure (1, with key)
Unpack your system
Verifying shipping package contents 15

Unpack your system
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CHAPTER 3
Install your storage system components into a
rack
NOTICE
If the cabling channel at the top of the rack will be used to run the power cables, it is
recommended to install the disk processor enclosure (DPE) in the lowest available
location in a cabinet and then installing any optional disk-array enclosure (DAE) above
the DPE. If the cabling channel at the bottom of the rack will be used to run the power
cables, leave 1U of open space at the bottom of the cabinet when installing the DPE.
Also, if all 40U of space in a single rack would be used, use two racks instead and leave
1U of open space at the bottom of the cabinet when installing the DPE.
CAUTION
The enclosures are heavy and should be installed into or removed from a rack by
two people. To avoid personal injury and/or damage to the equipment, do not
attempt to lift and install an enclosure into a rack without a mechanical lift
and/or help from another person.
lInstall the disk processor enclosure.................................................................... 18
Install your storage system components into a rack 17

Install the disk processor enclosure
There are two types of DPE(s). Each is 2U. One utilizes 3.5" disks, while the other
utilizes 2.5" disks. The installation procedure is identical, no matter which one you
have in your system.
The DPE has a Product Serial Number Tag (PSNT) attached to the front of the
chassis. On a DPE with 12 horizontal 3.5" drive slots, the tag is located on the top
edge near the right side, see Figure 1 on page 18.
Figure 1 PSNT location on DPE with 12-drive slots
PROD ID/SN: FNM01234567891
PN: 123-456-789 (OBERON)
PROD ID/SN: FNM01234567891
PN: 123-456-789 (OBERON)
CL5779
On a DPE with 25 vertical 2.5" drive slots, the tag is located below the DPE power
status LED between drive slots 16 and 17, see Figure 2 on page 19.
Install your storage system components into a rack
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Figure 2 PSTN location on a DPE with 25-drive slots
PRODID/SN: FNM01234567891
PN: 123-456-789 (OBERON)
PROD ID/SN: FNM01234567891
PN: 123-456-789 (OBERON)
CL5780
Before installation of the chassis, pull the tag outward and record the information from
the tag on the Configuration Worksheet. After recording the information, return the
tag to its inserted position.
Note
Before installing the DPE, watch the Unity Quick Start Installation Video at http://
bit.ly/unityinfohub.
Installing the rails in the cabinet
Note
The snap-in rails are dedicated left and right, and cannot be interchanged.
Procedure
1. First, orient the rails. Face the front of the cabinet when orienting the left and
right rail placement. The front edge of each rail is stamped L or R.
2. From the rear of the cabinet, insert the adapters into the holes on the rear rack
channel with the rail extended as shown in Push rail into rear channel mounting
holes.
Install your storage system components into a rack
Installing the rails in the cabinet 19

3. Push the rail into the rear mounting holes until the spring clips snap into place
on the outside of the rear channel.
CAUTION
Ensure the holes on the rail line up with the holes on the cabinet. This will
ensure proper alignment of the rails. Also, check that the rails are level and
using the same cabinet Unit markers from front to rear. Ensure you are
using the same unit markers from the front of the cabinet to the rear of the
cabinet.
Figure 3 Push rail into rear channel mounting holes
4. From the rear of the cabinet, secure the rails in place using one M5 screw on
each rail.
Figure 4 Installing the M5 Screw
5. Working from the front of the cabinet, align the adaptor with the mounting hole
on the front of the rack as shown in Securing rail to front channel.
CAUTION
Ensure the holes on the rail line up with the holes on the cabinet. This will
ensure proper alignment of the rails. Also, check that the rails are level
from front-to-back and left-to-right. Ensure you are using the same unit
markers from the front of the cabinet to the rear of the cabinet.
Install your storage system components into a rack
20 Unity 300/300F, Unity 350F, Unity 380/380F, Unity 400/400F, Unity 450F, Unity 500/500F, Unity 600/600F
and Unity 650F Installation Guide