Dell M5770 Operation and maintenance manual

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DELL laptop Precision M5770 (NOT21727)
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Precision 5770
Setup and Specifications
Regulatory Model: P92F
Regulatory Type: P92F003
October 2022
Rev. A02
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Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
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Chapter 1: Set up your Precision 5770........................................................................................... 4
Chapter 2: Views of Precision 5770............................................................................................... 6
Right....................................................................................................................................................................................... 6
Left..........................................................................................................................................................................................6
Top.......................................................................................................................................................................................... 7
Display.................................................................................................................................................................................... 8
Bottom................................................................................................................................................................................... 9
Service Tag........................................................................................................................................................................... 9
Battery charge and status light .....................................................................................................................................10
Chapter 3: Specifications of Precision 5770................................................................................. 11
Dimensions and weight......................................................................................................................................................11
Processor..............................................................................................................................................................................11
Chipset..................................................................................................................................................................................12
Operating system...............................................................................................................................................................12
Memory.................................................................................................................................................................................12
External ports......................................................................................................................................................................13
Internal slots........................................................................................................................................................................13
Wireless module..................................................................................................................................................................13
Audio..................................................................................................................................................................................... 14
Storage................................................................................................................................................................................. 14
Media-card reader............................................................................................................................................................. 15
Keyboard.............................................................................................................................................................................. 15
Camera................................................................................................................................................................................. 16
Touchpad............................................................................................................................................................................. 16
Power adapter.....................................................................................................................................................................17
Battery.................................................................................................................................................................................. 17
Display...................................................................................................................................................................................18
Fingerprint reader.............................................................................................................................................................. 19
Sensor ..................................................................................................................................................................................19
GPU—Integrated.............................................................................................................................................................. 20
GPU—Discrete.................................................................................................................................................................. 20
Multiple display support matrix...................................................................................................................................... 20
Hardware security..............................................................................................................................................................21
Operating and storage environment..............................................................................................................................21
Chapter 4: ComfortView Plus...................................................................................................... 22
Chapter 5: Keyboard shortcuts of Precision 5770........................................................................ 23
Chapter 6: Getting help and contacting Dell................................................................................ 25
Contents
Contents 3
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Set up your Precision 5770
NOTE: The images in this document may differ from your computer depending on the configuration you ordered.
1. Connect the power adapter and press the power button.
NOTE: To conserve battery power, the battery might enter power saving mode. Connect the power adapter and press
the power button to turn on the computer.
2. Finish operating system setup.
For Ubuntu:
Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu,
search in the Knowledge Base Resource at www.dell.com/support.
For Windows:
Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
●Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when
prompted.
●If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an
offline account.
●On the Support and Protection screen, enter your contact details.
3. Locate and use Dell apps from the Windows Start menu—Recommended.
1
4 Set up your Precision 5770
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Table 1. Locate Dell apps
Resources Description
Dell Product Registration
Register your computer with Dell.
Dell Help & Support
Access help and support for your computer.
SupportAssist
SupportAssist is the smart technology that keeps your computer running at its best by optimizing
settings, detecting issues, removing viruses and notifies when you need to make system
updates. SupportAssist proactively checks the health of your system's hardware and software.
When an issue is detected, the necessary system state information is sent to Dell to begin
troubleshooting. SupportAssist is preinstalled on most of the Dell devices running Windows
operating system. For more information, see SupportAssist for Home PCs User's Guide on
www.dell.com/serviceabilitytools.
NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty.
Dell Update
Updates your computer with critical fixes and latest device drivers as they become available. For
more information on using Dell Update, search in the Knowledge Base Resource at www.dell.com/
support.
Dell Digital Delivery
Download software applications, which are purchased but not preinstalled on your computer.
For more information on using Dell Digital Delivery, search in the Knowledge Base Resource at
www.dell.com/support.
Set up your Precision 5770 5
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Views of Precision 5770
Right
1. Two Thunderbolt 4 Type-C ports with DisplayPort Alt Mode and Power Delivery
2. SD-card slot
3. Universal audio jack
Left
1. Wedge-shaped lock slot
2. Two Thunderbolt 4 Type-C ports with DisplayPort Alt Mode and Power Delivery
2
6 Views of Precision 5770
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Top
1. Dual digital-array microphones
2. Power button
3. Right speaker
4. Trackpad
5. Left speaker
Views of Precision 5770 7
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Display
1. Proximity sensors
2. IR LED
3. Ambient Light Sensor (ALS)
4. Camera (RGB/IR)
5. Camera status light
6. IR LED
7. Display panel
8. Power LED indicator
8Views of Precision 5770
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Bottom
1. Air vents
2. Service tag label
Service Tag
The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in
your computer and access warranty information.
Views of Precision 5770 9
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Battery charge and status light
The following table lists the battery charge and status light behavior of your Precision 5770.
Table 2. Battery charge and status light behavior
Power Source LED Behavior System Power State Battery Charge Level
AC Adapter Off S0 - S5 Fully Charged
AC Adapter Solid White S0 - S5 < Fully Charged
Battery Off S0 - S5 11-100%
Battery Solid Amber (590+/-3 nm) S0 - S5 < 10%
●S0 (ON) - System is turned on.
●S4 (Hibernate) - The system consumes the least power compared to all other sleep states. The system is almost at an OFF
state, expect for a trickle power. The context data is written to hard drive.
●S5 (OFF) - The system is in a shutdown state.
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Specifications of Precision 5770
Dimensions and weight
The following table lists the height, width, depth, and weight of your Precision 5770.
Table 3. Dimensions and weight
Description Values
Height:
Front height 8.67 mm (0.34 in.)
Rear height 13.15 mm (0.51 in.)
Width 374.48 mm (14.74 in.)
Depth 248.08 mm (9.76 in.)
Weight
NOTE: The weight of your computer depends on the
configuration ordered and manufacturing variability.
●Minimum: 2.17 kg (4.79 lb)
●Maximum: 2.57 kg (5.67 lb)
Processor
The following table lists the details of the processors supported by your Precision 5770.
Table 4. Processor
Description Option one Option two Option three Option four
Processor type 12th Generation Intel
Core i5-12600H
12th Generation Intel
Core i7-12700H
12th Generation Intel
Core i7-12800H
12th Generation Intel Core
i9-12900H
Processor wattage 45 W 45 W 45 W 45 W
Processor core count 12 14 14 14
Processor thread
count 16 20 20 20
Processor speed 2.70 Ghz to 4.50 GHz 2.30 GHz to 4.70 GHz 2.40 GHz to 4.80 GHz 2.50 GHz to 5.00 GHz
Processor cache 18 MB 24 MB 24 MB 24 MB
Integrated graphics Intel Iris XeGraphics
OR Intel UHD
Graphics
Intel Iris XeGraphics
OR Intel UHD
Graphics
Intel Iris XeGraphics
OR Intel UHD
Graphics
Intel Iris XeGraphics OR
Intel UHD Graphics
3
Specifications of Precision 5770 11
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Chipset
The following table lists the details of the chipset supported by your Precision 5770.
Table 5. Chipset
Description Values
Chipset Intel Alder Lake H45
Processor 12th Generation Intel Core i5/i7/i9
DRAM bus width 128 bit
Flash EPROM 64 MB
PCIe bus Up to Gen 4.0
Operating system
Your Precision 5770 supports the following operating systems:
●Windows 10 Pro, 64-bit
●Windows 10 Pro National Academic, 64-bit
●Windows 11 Home, 64-bit
●Windows 11 Pro, 64-bit
●Windows 11 Pro National Academic, 64-bit
●Ubuntu 20.04 LTS, 64-bit
●RedHat v8.6
Memory
The following table lists the memory specifications of your Precision 5770.
Table 6. Memory specifications
Description Values
Memory slots Two-SODIMM slots
Memory type Dual-channel DDR5
Memory speed 4800 MHz
Maximum memory configuration 64 GB
Minimum memory configuration 8 GB
Memory size per slot 8 GB, 16 GB, 32 GB
Memory configurations supported ●8 GB, 1 x 8 GB, DDR5, 4800 MHz, Non-ECC, single
channel
●16 GB, 2 x 8 GB, DDR5, 4800 MHz, Non-ECC, dual
channel
●32 GB, 2 x 16 GB, DDR5, 4800 MHz, Non-ECC, dual
channel
●64 GB, 2 x 32 GB, DDR5, 4800 MHz, Non-ECC, dual
channel
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External ports
The following table lists the external ports on your Precision 5770.
Table 7. External ports
Description Values
USB ports ●Four Thunderbolt 4 (USB Type-C) with DisplayPort Alt
Mode and Power Delivery
Audio port One universal audio jack
Video port/ports Via Thunderbolt 4 (USB Type-C) ports
Media-card reader One SD 4.0 card slot
Power-adapter port USB Type-C
Security-cable slot One Wedge-shaped lock slot
Internal slots
The following table lists the internal slots of your Precision 5770.
Table 8. Internal slots
Description Values
M.2 ●Two M.2 2230/2280 slot for solid-state drive
NOTE: To learn more about the features of different
types of M.2 cards, search in the Knowledge Base
Resource at www.dell.com/support.
Wireless module
The following table lists the Wireless Local Area Network (WLAN) module supported on your Precision 5770.
Table 9. Wireless module specifications
Description Values
Model number Intel Wi-Fi 6 AX211 (onboard)
Transfer rate Up to 2400 Mbps
Frequency bands supported 2.4 GHz/5 GHz/6 Ghz
Wireless standards ●Wi-Fi 802.11a/b/g
●Wi-Fi 4 (WiFi 802.11n)
●Wi-Fi 5 (WiFi 802.11ac)
●Wi-Fi 6 (WiFi 802.11ax)
Encryption ●64-bit/128-bit WEP
●AES-CCMP
●TKIP
Specifications of Precision 5770 13
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Table 9. Wireless module specifications (continued)
Description Values
Bluetooth Bluetooth 5.2
Audio
The following table lists the audio specifications of your Precision 5770.
Table 10. Audio specifications
Description Values
Audio controller Realtek ALC711-CG
Stereo conversion Supported
Internal audio interface SoundWire
External audio interface Universal audio jack
Number of speakers ●2 x Woofers
●2 x Tweeters
Internal-speaker amplifier Realtek ALC1319D
External volume controls Keyboard shortcut controls
Speaker output:
Average speaker output ●Woofer: 2 x 2 W
●Tweeters: 2 x 2 W
Peak speaker output ●Woofer: 2 x 2.5 W
●Tweeters: 2 x 2.5 W
Subwoofer output Not supported
Microphone Dual-array microphones
Storage
This section lists the storage options on your Precision 5770.
Your computer supports one of the following configurations:
●M.2 2230, solid-state drive
●M.2 2280, solid-state drive
●M.2 2280, Opal Self-Encrypting solid-state drive
The primary drive of your computer varies with the storage configuration.
Table 11. Storage specifications
Storage type Interface type Capacity
M.2 2230, Class 35 solid-state drive PCIe NVMe Gen3 x4 256 GB
M.2 2230, Class 35 solid-state drive PCIe NVMe Gen4 x4 256 GB
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Table 11. Storage specifications (continued)
Storage type Interface type Capacity
M.2 2280, Class 40 solid-state drive PCIe NVMe Gen4 x4 Up to 4 TB
NOTE: 4 TB SSD is only supported
on systems configured with discrete
graphics.
M.2 2280, Class 40 solid-state drive,
Opal Self-Encrypting solid-state drive
PCIe NVMe Gen3 x4 Up to 1 TB
Media-card reader
The following table lists the media cards supported by your Precision 5770.
Table 12. Media-card reader specifications
Description Values
Media-card type One SD 4.0 card slot
Media-cards supported ●Secure Digital (SD)
●Secure Digital High Capacity (SDHC)
●Secure Digital Extended Capacity (SDXC)
NOTE: The maximum capacity supported by the media-card reader varies depending on the standard of the media card
installed in your computer.
Keyboard
The following table lists the keyboard specifications of your Precision 5770.
Table 13. Keyboard specifications
Description Values
Keyboard type ●Backlit
Keyboard layout QWERTY
Number of keys ●United States and Canada: 79 keys
●United Kingdom: 80 keys
●Japan: 83 keys
Keyboard size X=19.05 mm key pitch
Y=18.05 mm key pitch
Keyboard shortcuts Some keys on your keyboard have two symbols on them.
These keys can be used to type alternate characters or to
perform secondary functions. To type the alternate character,
press Shift and the desired key. To perform secondary
functions, press Fn and the desired key.
NOTE: You can define the primary behavior of the
function keys (F1–F12) changing Function Key Behavior
in BIOS setup program.
Specifications of Precision 5770 15
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Camera
The following table lists the camera specifications of your Precision 5770.
Table 14. Camera specifications
Description Values
Number of cameras One
Camera type RGB-Ir camera with dual digital-array microphones
Camera location Front camera
Camera sensor type CMOS RGB-Ir hybrid technology
Camera resolution:
Still image 0.90 megapixel
Video 1280 x 720 (HD) at 30 fps
Infrared camera resolution:
Still image 0.92 megapixel
Video 640 x 360 at 30 fps
Diagonal viewing angle:
Camera 78.5 degrees
Infrared camera 78.5 degrees
Touchpad
The following table lists the touchpad specifications of your Precision 5770.
Table 15. Touchpad specifications
Description Values
Touchpad resolution:
Horizontal 4655
Vertical 2731
Touchpad dimensions:
Horizontal 149.90 mm (5.90 in.)
Vertical 89 mm (3.50 in.)
Touchpad gestures For more information about touchpad gestures available
on Windows, see the Microsoft knowledge base article at
support.microsoft.com.
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Power adapter
The following table lists the power adapter specifications of your Precision 5770.
Table 16. Power adapter specifications
Description Option one Option two
Type 90 W USB Type-C 130 W Type-C
Input voltage 100 VAC to 240 VAC 100 VAC to 240 VAC
Input frequency 50 to 60 Hz 50 to 60 Hz
Input current (maximum) 1.50 A 1.80 A
Output current (continuous) ●20 V/4.5 A
●15 V/3 A
●9 V/3 A
●5 V/3 A
●20 V/6.5 A
●5.0 V/1 A
Rated output voltage ●20 VDC
●15 VDC
●9 VDC
●5 VDC
●20 VDC
●5 VDC
Temperature range:
Operating 0°C to 40°C (32°F to 104°F) 0°C to 40°C (32°F to 104°F)
Storage -40°C to 70°C (-40°F to 158°F) -40°C to 70°C (-40°F to 158°F)
CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing
the device outside these ranges may impact the performance of specific components.
Battery
The following table lists the battery specifications of your Precision 5770.
Table 17. Battery specifications
Description Option one Option two
Battery type 3-cell, 56 WHr ExpressCharge 6-cell, 97 WHr ExpressCharge
Battery voltage 11.40 VDC 11.40 VDC
Battery weight (maximum) 0.27 kg (0.60 lb) 0.385 kg (0.85 lb)
Battery dimensions:
Height 8.45 mm (0.33 in.) 8.45 mm (0.33 in.)
Width 69.70 mm (2.74 in.) 69.70 mm (2.74 in.)
Depth 330.65 mm (13.02 in.) 330.65 mm (13.02 in.)
Temperature range:
Specifications of Precision 5770 17
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Table 17. Battery specifications (continued)
Description Option one Option two
Operating ●Charge: 0°C to 50°C (32°F to
122°F)
●Discharge: 0°C to 60°C (32°F to
140°F)
●Charge: 0°C to 50°C (32°F to 122°F)
●Discharge: 0°C to 60°C (32°F to
140°F)
Storage –40°C to 60°C (-4°F to 140°F) –40°C to 60°C (-4°F to 140°F)
Battery operating time Varies depending on operating
conditions and can significantly
reduce under certain power-intensive
conditions.
Varies depending on operating conditions
and can significantly reduce under certain
power-intensive conditions.
Battery charging time (approximate)
NOTE: Control the charging time,
duration, start and end time, and so
on using the Dell Power Manager
application. For more information on
the Dell Power Manager see, Me and
My Dell on www.dell.com.
●Standard charge, 0°C to 50°C
(32°F to 122°F): 4 hours
●ExpressCharge, 0°C to 15°C
(32°F to 59°F): 4 hours
●ExpressCharge, 16°C to 45°C
(60.80°F to 113°F): 2 hours
●ExpressCharge, 46°C to 50°C
(114.80°F to 122°F): 3 hours
NOTE: Control the charging time,
duration, start and end time, and
so on, using the Dell Power
Manager application. For more
information about the Dell Power
Manager, see, Me and My Dell on
www.dell.com/.
●Standard charge, 0°C to 50°C (32°F
to 122°F): 4 hours
●ExpressCharge, 0°C to 15°C (32°F to
59°F): 4 hours
●ExpressCharge, 16°C to 45°C
(60.80°F to 113°F): 2 hours
●ExpressCharge, 46°C to 50°C
(114.80°F to 122°F): 3 hours
NOTE: Control the charging time,
duration, start and end time, and so
on, using the Dell Power Manager
application. For more information
about the Dell Power Manager, see,
Me and My Dell on www.dell.com/.
Coin-cell battery Not supported Not supported
CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing
the device outside these ranges may impact the performance of specific components.
CAUTION: Dell recommends that you charge the battery regularly for optimal power consumption. If your
battery charge is completely depleted, connect the power adapter, turn on your computer, and then restart
your computer to reduce the power consumption.
Display
The following table lists the display specifications of your Precision 5770.
Table 18. Display specifications
Description Option one Option two
Display type Full High Definition Plus (FHD+) Ultra High Definition Plus (UHD+)
Touch options No Yes, 10 finger touch
Display-panel technology Wide Viewing Angle (WVA) with Low
Blue Light
Wide Viewing Angle (WVA) with Low Blue
Light
Display-panel dimensions (active area):
Height 366.34 mm (14.42 in.) 366.34 mm (14.42 in.)
Width 228.96 mm (9.01 in.) 228.96 mm (9.01 in.)
18 Specifications of Precision 5770
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Table 18. Display specifications (continued)
Description Option one Option two
Diagonal 432.00 mm (17 in.) 432.00 mm (17 in.)
Display-panel native resolution 1920 x 1200 3840 x 2400
Luminance (typical) 500 nits 500 nits
Megapixels 2.3 9.2
Color gamut sRGB 100% min Adobe 100% min; DCI-P3 99% typ, 95%
min
Pixels Per Inch (PPI) 133 266
Contrast ratio (min.) 1650:1 typical 1600:1 typical
Response time (max.) 35 ms 35 ms
Refresh rate 60 Hz 60 Hz
Horizontal view angle +/- 85 degrees typical +/- 85 degrees typical
Vertical view angle +/- 85 degrees typical +/- 85 degrees typical
Pixel pitch 0.1908 mm 0.0954 mm
Power consumption (maximum) 5.06 W 13.73 W
Anti-glare vs glossy finish Anti-glare Anti-reflective
Fingerprint reader
The following table lists the fingerprint-reader specifications of your Precision 5770.
NOTE: The fingerprint reader is located on the power button.
Table 19. Fingerprint reader specifications
Description Values
Fingerprint-reader sensor technology Capacitive
Fingerprint-reader sensor resolution 500 dpi
Fingerprint-reader sensor pixel size 108 x 88
Sensor
The following table lists the sensor of your Precision 5770.
Table 20. Sensor
Sensor support
Accelerometer (ST Micro LIS2DW12TR): on the base (system board)
ALS for Panel Backlight Control
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