Dell XPS 13 Operation and maintenance manual

XPS 13
Setup and Specications
Computer Model: XPS 9360
Regulatory Model: P54G
Regulatory Type: P54G002

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright ©2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
trademarks of their respective owners.
2017 - 10
Rev. A02

Contents
Set up your computer.................................................... 5
Create a USB recovery drive for Windows..................... 8
Reinstall Windows using a USB recovery drive.......................................... 8
Views............................................................................10
Front........................................................................................................10
Left..........................................................................................................10
Right.........................................................................................................11
Base.........................................................................................................12
Display..................................................................................................... 13
Bottom.....................................................................................................14
Specications...............................................................15
Computer model...................................................................................... 15
System information..................................................................................15
Dimensions and weight............................................................................ 15
Operating system.....................................................................................16
Memory................................................................................................... 16
Ports and connectors...............................................................................16
Communications...................................................................................... 17
3

Wireless module................................................................................. 17
Audio........................................................................................................17
Storage.................................................................................................... 18
Media-card reader....................................................................................18
Keyboard..................................................................................................19
Camera.................................................................................................... 19
Touchpad................................................................................................ 20
Power adapter.........................................................................................20
Battery.................................................................................................... 20
Display..................................................................................................... 21
Video.......................................................................................................22
Computer environment........................................................................... 22
Keyboard shortcuts...................................................... 24
Getting help and contacting Dell.................................. 26
Self-help resources..................................................................................26
Contacting Dell........................................................................................27
4

Set up your computer
1 Connect the power adapter and press the power button.
5

2 Finish operating system setup.
For Windows:
a) Connect to a network.
NOTE: If you are connecting to a secured wireless network, enter
the password for the wireless network access when prompted.
b) Sign in to your Microsoft account or create a new account.
For Ubuntu:
Follow the instructions on the screen to nish setup.
6

3 Locate Dell apps in Windows.
Table 1. Locate Dell apps
Register your computer
Dell Help & Support
SupportAssist—Check and update your computer
4 Create recovery drive for Windows. It is recommended to create a recovery drive
to troubleshoot and x problems that may occur with Windows.
For more information, see Create a USB recovery drive for Windows.
7

Create a USB recovery drive for
Windows
Dell recommends that you create a recovery drive to troubleshoot and x problems
that may occur with Windows. An empty USB ash drive with a minimum capacity of
16 GB is required to create the recovery drive.
NOTE: The following steps may vary depending on the version of Windows
installed. Refer to the Microsoft support site for latest instructions.
1 Connect the USB ash drive to your computer.
2 In Windows search, type Recovery.
3 In the search results, click Create a recovery drive.
The User Account Control window is displayed.
4 Click Yes to continue.
The Recovery Drive window is displayed.
5 Select Back up system les to the recovery drive and click Next.
6 Select the USB ash drive and click Next.
A message appears, indicating that all data in the USB ash drive will be deleted.
7 Click Create.
NOTE: This process may take several minutes to complete.
8 Click Finish.
Reinstall Windows using a USB recovery drive
CAUTION: This process formats the hard drive and removes all data on your
computer. Ensure that you back up data on your computer before beginning
this task.
NOTE: Before reinstalling Windows, ensure your computer has more than 2
GB of memory and more than 32 GB of storage space.
1 Connect the USB recovery drive to your computer.
2 Restart your computer.
8

3 Press F12 after the Dell logo is displayed on the screen to access the boot menu.
A Preparing one-time boot menu message appears.
4 After the boot menu loads, select the USB recovery device under UEFI BOOT.
The system reboots and a screen to Choose the keyboard layout is displayed.
5 Choose your keyboard layout.
6 In the Choose an option screen, click Troubleshoot.
7 Click Recover from a drive.
8 Choose one of the following options:
–Just remove my les to do a quick format.
–Fully clean the drive to do a complete format.
9 Click Recover to start the recovery process.
This will take several minutes to complete and your computer will restart during
this process.
9

Views
Front
1Left microphone
Provides digital sound input for audio recording and voice calls.
2Power and battery-status light
Indicates the power state and battery state of the computer.
Solid white—Power adapter is connected and the battery is charging.
Solid amber—Battery charge is low or critical.
O—Battery is fully charged.
3Right microphone
Provides digital sound input for audio recording and voice calls.
Left
1Power-adapter port
Connect a power adapter to provide power to your computer and charge the
battery.
2Thunderbolt 3 (USB Type-C) port
Supports USB 3.1 Gen 2, DisplayPort 1.2, Thunderbolt 3 and also enables you to
connect to an external display using a display adapter.
10

Provides data transfer rates up to 10 Gbps for USB 3.1 Gen 2 and up to 40 Gbps
for Thunderbolt 3.
NOTE: Adapters (sold separately) are required to connect standard
USB and DisplayPort devices.
3USB 3.0 port
Connect peripherals such as external storage devices and printers. Provides data
transfer speeds up to 5 Gbps.
4Headset port
Connect headphones or a headset (headphone and microphone combo).
5Battery-charge status button
Press to check the charge remaining in the battery.
6Battery-charge status lights (5)
Turns on when the battery-charge status button is pressed. Each light indicates
approximately 20% charge.
7Left speaker
Provides audio output.
Right
1Right speaker
Provides audio output.
2SD-card slot
Reads from and writes to the SD card.
3USB 3.0 port with PowerShare
Connect peripherals such as external storage devices and printers.
Provides data transfer speeds up to 5 Gbps. PowerShare enables you to charge
your USB devices even when your computer is turned o.
11

NOTE: If your computer is turned o or in hibernate state, you must
connect the power adapter to charge your devices using the
PowerShare port. You must enable this feature in the BIOS setup
program.
NOTE: Certain USB devices may not charge when the computer is
turned o or in sleep state. In such cases, turn on the computer to
charge the device.
4Security-cable slot (for Noble locks)
Connect a security cable to prevent unauthorized movement of your computer.
Base
1Touchpad
Move your nger on the touchpad to move the mouse pointer. Tap to left-click
and two nger tap to right-click.
2Left-click area
Press to left-click.
3Right-click area
Press to right-click.
4Fingerprint reader (optional)
12

Press your nger on the ngerprint reader to log in to your computer. The
ngerprint reader enables your computer to recognize your ngerprints as a
password.
NOTE: You must congure the ngerprint reader to register your
ngerprint and enable access.
5Power button
Press to turn on the computer if it is turned o, in sleep state, or in hibernate
state.
Press to put the computer in sleep state if it is turned on.
Press and hold for 4 seconds to force shut-down the computer.
NOTE: You can customize the power-button behavior in Power
Options. For more information, see Me and My Dell at www.dell.com/
support/manuals.
Display
1Camera
Enables you to video chat, capture photos, and record videos.
2Camera-status light
Turns on when the camera is in use.
13

Bottom
1Service Tag label
The Service Tag is a unique alphanumeric identier that enables Dell service
technicians to identify the hardware components in your computer and access
warranty information.
14

Specications
Computer model
Table 2. Computer model
Computer model XPS 9360
System information
Table 3. System information
Processor • 7th generation Intel Core i3/i5/i7
• 8th generation Intel Core i5/i7
Chipset Integrated in processor
Dimensions and weight
Table 4. Dimensions and weight
Height 8.95 mm to 15.35 mm (0.35 in to 0.60 in)
Width 304.16 mm (11.97 in)
Depth 200.25 mm (7.88 in)
Weight • Touchscreen: 1.32 kg (2.91 lb)
• Non-touchscreen: 1.22 kg (2.69 lb)
NOTE: The weight of your laptop
varies depending on the
conguration ordered and the
manufacturing variability.
15

Operating system
Table 5. Operating system
Operating systems supported • Windows 10 Home 64-bit
• Windows 10 Professional 64-bit
• Ubuntu (optional)
NOTE: Ubuntu is only supported
on computers shipped with a 7th
generation Intel Core i3/i5/i7
processor.
Memory
Table 6. Memory specications
Slots Onboard memory
Type LPDDR3
Speed 1866 MHz and 2133 MHz
Congurations supported 4 GB, 8 GB, and 16 GB
Ports and connectors
Table 7. Ports and connectors
External:
USB • One Thunderbolt 3 (USB Type-C)
port
• One USB 3.0 port with PowerShare
• One USB 3.0 port
Audio/video One headset (headphone and
microphone combo) port
16

Table 8. Ports and connectors
Internal:
M.2 Card • One M.2 slot for SSD card
• One M.2-card slot for Wi-Fi and
Bluetooth combo card
Communications
Table 9. Supported communications
Wireless • Wi-Fi 802.11a/b/g/n
• Wi-Fi 802.11ac
• Bluetooth 4.1
• Bluetooth 4.2
• Miracast
NOTE: Windows 10 currently
supports up to Bluetooth 4.1.
Wireless module
Table 10. Wireless module specications
Transfer rate Up to 867 Mbps
Frequency bands 2.4 GHz/5 GHz
Encryption • 64-bit/128-bit WEP
• AES-CCMP
• TKIP
Audio
Table 11. Audio specications
Controller Realtek ALC3246 with Waves MaxxAudio
Speakers Two
17

Output • Average: 2 W
• Peak: 2.5 W
Microphone Digital-array microphones
Volume controls Media-control shortcut keys
Storage
Table 12. Storage specications
Interface • SATA 6 Gbps
• PCIe up to 8 Gbps
Solid-state drive (SSD) One M.2 drive
Capacity • Up to 128 GB SATA drive
• Up to 1 TB PCIe/NVMe drive
NOTE: RAID SATA support in the BIOS Settings menu is only available on
computers supporting Windows 10.
NOTE: AHCI SATA support in the BIOS settings menu is only available on
computers supporting Ubuntu.
Media-card reader
Table 13. Media-card reader specications
Type One 3-in-1 slot
Cards supported • SD card
• SD High-Capacity (SDHC) card
• SD Extended-Capacity (SDXC) card
with Ultra High Speed (UHS)
18

Keyboard
Table 14. Keyboard specications
Type Backlit keyboard
Shortcut keys Some keys on your keyboard have two
symbols on them. These keys can be
used to type alternate characters or to
perform secondary functions. To type
the alternate character, press Shift and
the desired key. To perform secondary
functions, press Fn and the desired key.
NOTE: Press Fn+Esc to switch
the primary behavior of the
function keys (F1–F12) between
two modes – multimedia key
mode and function key mode.
NOTE: You can dene the primary
behavior of the function keys (F1–
F12) by changing Function Key
Behavior in BIOS setup program.
Keyboard shortcuts
Camera
Table 15. Camera specications
Resolution • Still image: 0.92 megapixel
• Video: 1280 x 720 (HD) at 30 fps
(maximum)
Diagonal viewing angle 66 degrees
19

Touchpad
Table 16. Touchpad specications
Resolution • Horizontal: 305
• Vertical: 305
Dimensions • Height: 60 mm (2.36 in)
• Width: 105 mm (4.13 in)
Power adapter
Table 17. Power adapter specications
Type 45 W
Diameter (connector) 4.7 mm
Input voltage 100 VAC–240 VAC
Input frequency 50 Hz–60 Hz
Input current (maximum) 1.30 A
Output current (continuous) 2.31 A
Rated output voltage 19.50 VDC
Temperature range:
Operating 0°C to 40°C (32°F to 104°F)
Storage –40°C to 70°C (–40°F to 158°F)
Battery
Table 18. Battery specications
Type 4-cell "smart" lithium ion (60 WHr)
Width 103.50 mm (4.07 in)
Depth 257.60 mm (10.14 in)
20