Dell P6524QT User manual

Model: P6524QT
Regulatory model: P6524QTt
Dell P6524QT
User’s Guide

NOTE: A NOTE indicates important information that helps you make better
use of your display.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are
trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
2023 – 08
Rev. A00

| 3
Contents
Safety instructions..................................5
About your display ..................................6
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Identifying parts and controls . . . . . . . . . . . . . . . . . . . . . . . . .9
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Back view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Support OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Touch sensor input accuracy. . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Speaker specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Resolution specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Preset display modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Environmental characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Pin assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
LCD Display Quality and Pixel Policy . . . . . . . . . . . . . . . . . . . . 26
Maintenance guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Cleaning your display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Setting up the display ..............................27
Connecting your display. . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Optiplex (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
External PC connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connecting the optiplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Cable management for third-party webcam with OptiPlex (Optional) . . . . . 31
Wall mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Contents | 3

4| Contents
Inserting the batteries in the remote control . . . . . . . . . . . . . . . . . . 35
Handling the remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Operating range of the remote control . . . . . . . . . . . . . . . . . . . . . 36
Magnet warning statement . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using the stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Area for magnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Stylus writing nib and Erase nib . . . . . . . . . . . . . . . . . . . . . . . . . 38
Replacing the stylus nib . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Operating the display ...............................40
Turning on the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Touch OSD launcher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using the touch control launcher . . . . . . . . . . . . . . . . . . . . . . 41
Using the OSD lock function . . . . . . . . . . . . . . . . . . . . . . . . 42
Using the On-Screen Display (OSD) menu . . . . . . . . . . . . . . . . . 43
Accessing the menu system . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Touch OSD control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
OSD warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Setting the maximum resolution . . . . . . . . . . . . . . . . . . . . . . . . .58
Dell web management for displays . . . . . . . . . . . . . . . . . . . . . 59
Troubleshooting ...................................64
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Built-in diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Common problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Product specific problems . . . . . . . . . . . . . . . . . . . . . . . . . 69
Touchscreen problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Universal Serial Bus (USB) specific problems . . . . . . . . . . . . . . . 72
Ethernet problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Appendix.........................................74
FCC Notices (U.S. only) and other regulatory information. . . . . . . . . 74
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
EU product database for energy label and product information sheet. . . 74

Safety instructions | 5
Safety instructions
CAUTION: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
• Place the monitor on a solid surface and handle it carefully. The screen is fragile
and can be damaged if dropped or hit sharply.
• Always be sure that your monitor is electrically rated to operate with the AC
power available in your location.
• Keep the monitor in room temperature. Excessive cold or hot conditions can have
an adverse effect on the liquid crystal of the display.
• Do not subject the monitor to severe vibration or high impact conditions. For
example, do not place the monitor inside a car trunk.
• Unplug the monitor when it is going to be left unused for an extended period of
time.
• To avoid electric shock, do not attempt to remove any cover or touch the inside of
the monitor.
For information on safety instructions, see the Safety, Environmental, and Regulatory
Information (SERI).

6 | About your display
About your display
Package contents
Your display ships with the following components. Make sure that you have received all
the components and contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your display.
Somefeatures may not be available in certain countries.
Package contents Description
Display
Optiplex holder
Remote Control & Batteries
(AAA x 2)

About your display | 7
Stylus x 2
Remote control holder
Wire Saddle x 3
Camera Wire Saddle x 3
Stylus nib x 2
Power cable (varies by
country)
Power cable for connecting
Optiplex system to display
(see Optiplex (Optional))
USB 3.1 upstream cable
(enables the USB ports on the
display)
DP cable (DP to DP)

8 | About your display
USB Type-C cable
HDMI cable
• Flatfrog Board Software
download instruction
• Safety, Environmental and
Regulatory Information
• Quick Setup Guide
Product features
The Dell P6524QT display has an active matrix, thin film transistor (TFT), liquid crystal
display (LCD), and LED backlight. The display features include:
• 163.906 cm (64.53 in.) active area display (Measured diagonally) 3840 x 2160
(16:9 aspect ratio) resolution, plus full-screen support for lower resolutions.
• Video Electronics Standards Association (VESA™) 400 x 400 mm mounting holes.
• Built-in speakers (2 x 20 W).
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• Security lock slot.
• Supports Asset Management Capability.
• Arsenic-Free glass and Mercury-Free for Panel only.
• Wattage 0.4 standby power when in the sleep mode.
• Easily setup with Dell Optiplex Micro PC (Micro Form Factor).
• Up to 20 points and 4 pens InGlassTM Touch technology.
• Optimize eye comfort with a flicker-free screen.
• The possible long-term effects of blue light emission from the display may cause
damage to the eyes, including eye fatigue or digital eye strain. ComfortView
feature is designed to reduce the amount of blue light emitted from the display to
optimize eye comfort.

About your display | 9
Identifying parts and controls
Front view
2
11
5
3 4
Label Description
1Screen drop down touch key
2IR Lens
3Power on/off button
4Power LED indicator
Solid white light indicates the monitor is turned on and functioning normally.
Blinking white light indicates the monitor is in Standby Mode.
5OSD Launcher touch key (For more information, see Operating the Display)

10 | About your display
Back view
1
2
4
3
9 10876
5
11
1
Label Description Use
1Handle x 4 Use to move the display.
2VESA mounting holes (400 x
400 mm)
To mount the display.
3USB Type-C cable clip Use to route USB Type-C cable.
4Security lock slot Secures Optiplex with security cable lock
(sold separately).
5Optiplex holder Use to hold a Micro Form Factor Optiplex
PC.
6Serial number, Service Tag label,
and Website Refer to this label if you need to contact
Dell for technical support.
7Barcode, serial number, and
Service Tag label
8Regulatory label List of approved regulatory labels.
9AC to optiplex AC power to optiplex power adapter
(optional).
10 AC power connector To connect the display power cable.

About your display | 11
Side view
1b
1c
2
4
5
3
9
8
6
7
1a
Label Description Use
1a HDMI 1 connector
Connect your computer with HDMI cable.1b HDMI 2 connector
1c HDMI 3 connector
2DP connector Connect your computer with DP cable.
3USB Type-C/
DisplayPort
Connect to your computer using the USB Type-C
cable.
The USB Type-C port offer the fastest transfer rate
USB 3.1 and the alternate mode with DP 1.2 support
the maximum resolution of 3840 x 2160 at 60 Hz, PD
20 V/4.5 A, 15 V/3 A, 9 V/3 A, 5 V/3 A.
NOTE: USB Type-C is not supported on Windows
versions that are prior to Windows 10.
4RS232 connector Remote management and control of display via
RS232.
5Audio line-out port Connect to external audio peripherals.
Only supports 2-channel audio.
NOTE: The audio line-out port does not support
headphones.

12 | About your display
6USB 3.1 upstream
ports (3)
Connect the USB cable that comes with your display
to the computer. Once this cable is connected, you
can use the USB downstream connectors on the
display and the touch screen function on the display.
NOTE: Refer to section on “Input sources and USB
pairing”.
7USB 3.1 downstream
ports (3)
Connect your USB device.
You can only use this connector after you have
connected the USB cable to the computer and USB
upstream connector on the display.
8USB charging port USB 3.1 downstream port with BC 1.2 charging
capability at 2A(Maximum).
9RJ-45 connector Remote Network Management and control of display
via RJ-45.
Input sources and USB pairing
NOTE: Make sure to connect both input source cable and USB upstream cable
follow below pairing to enable touch function. EX: If you connect HDMI 1 +
USB 2, then touch no function.
Input sources USB upstream Touch function works or not
HDMI 1 USB 1 V
HDMI 2 USB 2 V
HDMI 3 USB 3 V
DP

About your display | 13
Bottom view
2 31
Label Description
1, 2 Speakers
3Power on/off button

14 | About your display
Display specifications
Screen type Active matrix - TFT LCD
Panel Type In-plane switching Technology
Aspect ratio 16:9
Viewable image dimensions
Diagonal 163.906 cm (64.53 in.)
Active Area
Horizontal 1428.5 mm (56.24 in.)
Vertical 803.5 mm (31.63 in.)
Area 1147799.75 mm2(1778.87 in.2)
Pixel pitch 0.372 mm x 0.372 mm
Pixel per inch (PPI) 68
Viewing angle
Horizontal 178°(typical)
Vertical 178°(typical)
Panel brightness 350 cd/m² (typical)
Contrast ratio 1300 to 1 (typical)
Display screen coating 7H, Anti-Smudge, Anti-Glare
Response Time 9 ms typical (G to G)
Color depth 1.07 Billion colors
Color gamut NTSC ( 72%)
Connectivity • 1 x DP 1.2
• 1 x USB Type-C (Alternate mode with DisplayPort
1.2, Power Delivery PD up to 90 W)
• 3 x HDMI 2.0
• 4 x USB 3.1 downstream port (1 x USB BC1.2
charging capability at 2 A (Maximum))
• 3 x USB 3.1 upstream port
• 1 x Analog 2.0 audio line out (3.5 mm jack)
• 1 x RJ-45
• 1 x RS232
Border width (edge of display
to active area)
44.70 mm (1.76 in.) (Top)
44.70 mm (1.76 in.) (Left/Right)
44.70 mm (1.76 in.) (Bottom)

About your display | 15
Touch
Type InGlassTM Touch Technology
Input Method Finger and stylus
Interface USB HID Compliant
Touch point Up to 20 points touch
Up to 4 pens
NOTE: Touch Pen and Eraser differentiation ready (functionality subject to
application).
Support OS
OS Version Touch Pen Eraser
Windows 7 Pro and Ultimate 20 4 1
8, 8.1 20 4 1
10 20 4 1
Chrome OS Linux kernel version 3.15 (3.10) or later120 4 (0) 1 (0)
Android 4.4 (KitKat) with Linux kernel 3.15 (3.10) or later120 4 (0) 1 (0)
Other Linux
based OS
Linux kernel 3.15 or later 20 4 1
macOS 10.10, 10.11 1 (mouse2) No
1 Functionality of Linux kernel has been verified on Ubuntu 14.04 and Debian 8.
Functionality of Chrome OS and Android with Linux kernel 3.15 or later recommende.
2Mouse emulation in landscape mode. Full multi-touch requires additional drivers on
the host system.
Touch sensor input accuracy
Ty p 1 Maximum2Unit
Touch sensor input
accuracy
Center area31.0 1.5 mm
Edge area41.2 2.0 mm
1Average accuracy at the specified input area.
295-percentile accuracy of specified input area.
3>20 mm from active touch area edge
4>20 mm from active touch area edge

16 | About your display
Note that touch sensor input accuracy is defined relative to the active touch area as
defined in the reference drawing. The overall system accuracy, of touch co-ordinates
relative to display co-ordinates, is directly affected by integration assembly tolerances.
Speaker specifications
Speaker rated power 2 x 20 W
Frequency Response 120 Hz - 20 kHz
Impedance 8 ohm
Resolution specifications
Horizontal scan range 30 kHz to 140 kHz (DP/HDMI)
Vertical scan range 24 Hz to 75 Hz (DP/HDMI)
Maximum preset resolution 3840 x 2160 at 60 Hz
Video display capabilities
(DP & HDMI playback)
480p, 576p, 720p, 1080i, 1080p, 2160p
Preset display modes
Display Mode Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
720 x 400 31.5 70.0 28.3 -/+
640 x 480 31.5 60.0 25.2 -/-
640 x 480 37.5 75.0 31.5 -/-
800 x 600 37.9 60.0 40.0 +/+
800 x 600 46.9 75.0 49.5 +/+
1024 x 768 48.4 60.0 65.0 -/-
1024 x 768 60.0 75.0 78.8 +/+
1152 x 864 67.5 75.0 108.0 +/+
1280 x 800 49.3 60.0 71.0 +/+
1280 x 1024 64.0 60.0 108.0 +/+
1280 x 1024 80.0 75.0 135.0 +/+
1600 x 1200 75.0 60.0 162.0 -/+
1920 x 1080 67.5 60.0 193.5 +/+
2048 x 1152 71.6 60.0 197.0 +/-

About your display | 17
2560 x 1440 88.8 60.0 241.5 +/-
3840 x 2160 65.68 30.0 262.75 +/+
3840 x 2160 133.313 60.0 533.25 +/+
Electrical specifications
Video input signals • Digital video signal for each dierential line
Per dierential line at 100 ohm impedance
• DP/HDMI/USB Type-C signal input support
Input voltage/ frequency/
current
100-240 VAC / 50 or 60 Hz ± 3 Hz / 6.0 A
(Maximum)
Output voltage/ frequency/
current
100-240 VAC / 50 or 60 Hz ± 3 Hz / 2.0 A
(Maximum)
Inrush current 120 V: 42 A (Maximum) at 0°C (cold start)
240 V: 80 A (Maximum) at 0°C (cold start)
Power Consumption 0.3 W (Off Mode)1
0.4 W (Standby Mode)1
1.0 W (Networked standby Mode)1
101.0 W (On Mode)1
370 W (Maximum)2
80.11 W (Pon)3
Not Applicable (TEC)3
1As defined in EU 2019/2021 and EU 2019/2013.
2Maximum brightness and contrast setting with maximum power loading on all USB
ports.
3Pon: Power consumption of On Mode as defined in Energy Star 8.0 version.
TEC: Total energy consumption in kWh as defined in Energy star 8.0 version.
This document is informational only and reflects laboratory performance. Your product
may perform differently, depending on the software, components and peripherals
you ordered and shall have no obligation to update such information. Accordingly, the
customer should not rely upon this information in making decisions about electrical
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or
implied.
NOTE: This monitor is ENERGY STAR certified.

18 | About your display
Physical characteristics
Connector type • DP connector
• USB Type-C connector
• HDMI connector
• Audio line-out
• USB 3.1 connector
• RJ-45 connector
• RS232 connector
Signal cable type (in-box) DP, 3 m cable
HDMI, 3 m cable
USB 3.1, 3 m cable
USB Type-C, 1.8 m cable
Dimensions
Height 892.92 mm (35.15 in.)
Width 1517.88 mm (59.76 in.)
Depth 78.7 mm (3.10 in.)
Weight
Weight with packaging 55.3 kgs(121.92 lb)
Weight without packaging,
with cables and accessories
46.4 kgs (102.29 lb)
Weight without packaging 45.2 kgs (99.65 lb)

About your display | 19
Environmental characteristics
Compliant Standards
• ENERGY STAR certified Monitor.
• EPEAT registered where applicable. EPEAT registration varies by country.
See https://www.epeat.net for registration status by country.
• RoHS Compliant.
• BFR/PVC Free monitor (excluding external cables).
• Arsenic-Free glass and Mercury-Free for the panel only.
Temperature
Operating 0°C to 40°C (32°F to 104°F)
Non-operating –20°C to 60°C (–4°F to 140°F)
Humidity
Operating 10% to 80% (non-condensing)
Non-operating 5% to 90% (non-condensing)
Altitude
Operating 5,000 m (16,404 ft) (maximum)
Non-operating 12,192 m (40,000 ft) (maximum)
Thermal dissipation 1262.49 BTU/hour (maximum)
344.63 BTU/hour (On Mode )

20 | About your display
Pin assignments
DP connector
Pin number 20-pin side of theconnected signal cable
1ML3(n)
2GND
3ML3(p)
4ML2(n)
5GND
6ML2(p)
7ML1(u)
8GND
9ML1(p)
10 ML0(n)
11 GND
12 ML0(p)
13 CONFIG1/(GND)
14 CONFIG2/(GND)
15 AUX CH (p)
16 DP_Cable Detect
17 AUX CH (n)
18 Hot Plug Detect
19 GND
20 +3.3 V DP_PWR