Dell U2715Hc User manual

User’s Guide
Dell UltraSharp U2715H
Model No.: U2715H
Regulatory model: U2715Hc

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury or death.
_________________________
Information in this document is subject to change without notice.
© 2015 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission
of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft
and Windows are either trademarks or registered trademarks of Microsoft. Corporation in
the United States and/or other countries, Intel is a registered trademark of Intel Corporation
in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, Inc.
ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an
ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR
guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the
entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary
interest in trademarks and trade names other than its own.
2015 - 09 Rev. A04

Contents | 3
Contents
1 About Your Monitor .................................................. 5
Package Contents......................................................................5
Product Features ........................................................................6
Identifying Parts and Controls................................................. 7
Monitor Specifications ............................................................10
Plug and Play Capability..........................................................19
Universal Serial Bus (USB) Interface .................................... 20
LCD Monitor Quality and Pixel Policy..................................21
Maintenance Guidelines .........................................................22
2 Setting Up the Monitor...........................................23
Attaching the Stand .................................................................23
Connecting Your Monitor ......................................................23
Organizing Your Cables..........................................................29
Attaching the Cable Cover.................................................... 30
Removing the Monitor Stand................................................ 30
Removing the Cable Cover....................................................31
Wall Mounting (Optional) .......................................................31
3 Operating the Monitor............................................32
Power On the Monitor ............................................................32
Using the Front Panel Controls.............................................32
Using the On-Screen Display (OSD) Menu.........................34
Setting the Maximum Resolution......................................... 48
Using the Tilt, Swivel, Vertical Extension, Rotation and
Dual Monitor Setup................................................................. 48
Adjusting the Rotation Display Settings of Your System..53
4 Troubleshooting ......................................................54
Self-Test .....................................................................................54
Built-in Diagnostics..................................................................55
Common Problems .................................................................56
Product-Specific Problems....................................................58
Universal Serial Bus (USB) Specific Problems.................... 60
Mobile High-Definition Link (MHL) Specific Problems.... 60

4| Contents
5 Appendix.................................................................... 61
FCC Notices (U.S. Only) and Other Regulatory
Information................................................................................61
Contact Dell ..............................................................................61
Setting Up Your Monitor.........................................................62

About Your Monitor | 5
1 About Your Monitor
Package Contents
Your monitor ships with the components shown below. Ensure that you have
received all the components and Contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand setup
guide for setup instructions.
∞ Monitor
∞ Stand
∞ Cable Cover
∞ Power Cable (Varies by
Countries)

6| About Your Monitor
∞ DP Cable (Mini-DP to
DP)
∞ USB 3.0 Upstream
Cable (Enables the USB
Ports on the Monitor)
DellTM UltraSharp U2715H Monitor
∞ Drivers and
Documentation Media
∞ Quick Setup Guide
∞ Safety and Regulatory
Information
∞ Factory calibration
report
Product Features
The Dell UltraSharp U2715H flat panel display has an active matrix, Thin-Film
Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features
include:
∞ U2715H: 68.5 cm (27 inch) viewable area display (measured diagonally). 2560 x
1440 resolution, plus full-screen support for lower resolutions.
∞ Wide viewing angle to allow viewing from a sitting or standing position, or while
moving from side-to-side.
∞ Tilt, swivel, vertical extension and rotate adjustment capabilities.
∞ Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier
set up with an elegant viewing experience.
∞ Removable stand and Video Electronics Standards Association (VESA™) 100 mm
mounting holes for flexible mounting solutions.
∞ Extensive all digital connectivity with DisplayPort, mini DisplayPort, HDMI (MHL),
USB 3.0 helps future proof your monitor.
∞ Plug and play capability if supported by your system.
∞ 99% sRGB Coverage with an average delta E ≤3.
∞ On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
∞ Software and documentation media includes an Information File (INF), Image
Color Matching File (ICM), and product documentation.

About Your Monitor | 7
∞ Dell Display Manager Software included (comes in the CD shipped with the
monitor).
∞ Energy Saver feature for Energy Star compliance.
∞ Security lock slot.
∞ Stand lock.
∞ Capability to switch from wide aspect to standard aspect ratio while maintaining
the image quality.
∞ EPEAT Gold Rating.
∞ U2715H monitor is BFR/PVC-free (Halogen-free) excluding external cables.
∞ TCO-Certified Displays.
∞ Meets NFPA 99 leakage current requirements.
∞ Arsenic-Free glass and Mercury-Free for the panel only.
∞ High Dynamic Contrast Ratio (2,000,000:1).
∞ 0.5 W standby power when in the sleep mode.
∞ Energy Gauge shows the energy level being consumed by the monitor in real
time.
∞ Analogue backlight dimming control for flicker free display.
Identifying Parts and Controls
Front View
Front panel controls
2 31
Label Description
1Function buttons (For more information, see
Operating the Monitor)
2Power LED indicator
3Power On/Off button

8| About Your Monitor
Back View
Back View with monitor stand
Label Description Use
1VESA mounting holes (100 mm x 100
mm - behind attached VESA Cover)
Wall mount monitor using VESA-
compatible wall mount kit (100 mm x
100 mm).
2Regulatory label Lists the regulatory approvals.
3Stand release button Releases stand from monitor.
4Security lock slot Secures monitor with security lock
(security lock not included).
5Service tag label The Dell service tag is used for Dell
warranty and customer service
management purposes and for
records of the base system.
6Barcode serial number label Refer to this label if you need to
contact Dell for technical support.
7USB downstream port* Connects your USB device. You can
only use this connector after you
have connected the USB cable to
the computer and USB upstream
connector on the monitor.
8Cable management slot Uses to organize cables by placing
them through the slot.
* It is recommended to use this port for your wireless USB device whenever possible.

About Your Monitor | 9
Side View
Bottom View
Bottom view without monitor stand
Label Description Use
1AC power cord connector Connect the power cable.
2Dell Soundbar mounting
slots
Attach the optional Dell Soundbar.
NOTE: Please remove the plastic strip covering
the mounting slots before affixing the Dell
Soundbar.
3HDMI (MHL) port
connector
Connect your MHL devices with MHL cable.
4Stand lock feature To lock the stand to the monitor using a M3 x 6
mm screw (screw not included).
5DisplayPort in connector Connect your computer with DP cable.
6Mini DisplayPort in
connector
Connect your computer with Mini-DP to DP
cable.

10 | About Your Monitor
7DisplayPort out (MST)
connector
DisplayPort output for MST (Multi-Stream
Transport) capable monitor. DP 1.1 monitor can
only be connected as the last monitor in the
MST chain. To enable MST, refer to instruction
on section "Connecting the monitor for DP
Multi-Stream Transport (MST) function".
8Audio-Line out Connect your speakers*.
9USB upstream port Connect the USB cable that came with your
monitor to the computer. Once this cable is
connected, you can use the USB connectors on
the monitor.
10
(a,b)
USB downstream port Connect your USB device. You can only use
this connector after you have connected the
USB cable to the computer and USB upstream
connector on the monitor.**
* Headphone usage is not supported for the audio line out connector.
** It is recommended to use either the port (10b) or the USB downstream port on the
rear side for your wireless USB device whenever possible.
Monitor Specifications
Flat Panel Specifications
Model U2715H
Screen type Active matrix - TFT LCD
Panel type In Plane Switching
Viewable image
Diagonal
Horizontal, Active Area
Vertical, Active Area
Area
684.70 mm (27 inches)
596.74 mm (23.49 inches)
335.66 mm (13.21 inches)
200301.75 mm2(310.47 inch2)
Pixel pitch 0.2331 mm
Viewing angle 178° (vertical) typical, 170° (vertical) Min
178° (horizontal) typical, 170° (horizontal) Min
Luminance output 350 cd/m² (typical), 50 cd/m² (min)
Contrast ratio 1000 to 1 (typical), 700 to 1(Min)
2M to 1 (typical Dynamic Contrast On)
Faceplate coating Anti-Glare with 3H hardness
Backlight LED edgelight system

About Your Monitor | 11
Response time FAST mode: 6 ms gray to gray (typical)
NORMAL mode: 8 ms gray to gray (typical)
On/Off: 19 ms black to white (typical)
Color depth 16.78 million colors
Color gamut CIE 1976 (91%), CIE 1931 (76%) and sRGB
coverage 99%
Resolution Specifications
Model U2715H
Horizontal scan range 30 kHz to 113 kHz (automatic)
Vertical scan range 56 Hz to 86 Hz (automatic)
Maximum preset resolution 2560 x 1440 at 60 Hz
Supported Video Modes
Model U2715H
Video display capabilities (HDMI
& DP playback)
480p, 480i, 576p, 720p, 1080p, 576i, 1080i
Preset Display Modes
Display Mode Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal /
Vertical)
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 60.0 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 1200 75.0 60.0 162.0 +/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
VESA, 2560 x 1440 88.8 60.0 241.5 +/-

12 | About Your Monitor
MHL Source Display Modes
Display Mode Frequency (Hz)
640 x 480p 60
720 x 480p 60
720 x 576p 50
1280 x 720p 60
1280 x 720p 50
1920 x 1080i 60
1920 x 1080i 50
1920 x 1080p 30
1920 x 1080p 60
1920 x 1080p 50
720 (1440) x 480i 60
720 (1440) x 576i 50
MST Multi-Stream Transport (MST) Modes
MST Source Monitor Maximum number of external monitor that can be
supported
2560x1440/60Hz 1920x1200/60Hz 1920x1080/60Hz
2560 x 1440/ 60Hz 1 2 2
Electrical Specifications
Model U2715H
Video input signals ∞ HDMI 1.4 (MHL 2.0)*, 600mV for each
differential line, 100 ohm input impedance per
differential pair
∞ DisplayPort 1.2**, 600mV for each differential
line, 100 ohm input impedance per differential
pair
AC input voltage/frequency/
current
100 VAC to 240 VAC / 50 Hz or 60 Hz ±3 Hz / 1.5
A (typical)
Inrush current ∞ 120 V: 40 A (Max.) at 0 °C (cold start)
∞ 240 V: 80 A (Max.) at 0 °C (cold start)
* Does not support HDMI 1.4 optional specification, includes HDMI Ethernet Channel
(HEC), Audio Return Channel (ARC), standard for 3D format and resolutions, standard
for 2K and 4K digital cinema resolution.
** Supports DP1.2 (CORE) specification, include HBR2, MST and DP audio.

About Your Monitor | 13
Physical Characteristics
Model U2715H
Connector type DP, black connector (includes DP in and DP out);
Mini DisplayPort; HDMI (MHL); USB 3.0
Signal cable type ∞ Digital: detachable, HDMI, 19 pins
∞ Digital: detachable, MHL, 19 pins
∞ Digital: detachable, Mini-DP to DP, 20 pins
∞ Universal Serial Bus: detachable, USB, 9 pins
Dimensions (with stand)
Height (extended) 524.9 mm (20.67 inches)
Height (compressed) 409.9 mm (16.14 inches)
Width 612.7 mm (24.12 inches)
Depth 205.0 mm (8.07 inches)
Dimensions (without stand)
Height 363.4 mm (14.31 inches)
Width 612.7 mm (24.12 inches)
Depth 46.4 mm (1.83 inches)
Stand dimensions
Height (extended) 418.0 mm (16.46 inches)
Height (compressed) 371.6 mm (14.63 inches)
Width 245.0 mm (9.65 inches)
Depth 205.0 mm (8.07 inches)
Weight
Weight with packaging 10.47 kg (23.03 lb)
Weight with stand assembly and
cables
7.38 kg (16.24 lb)
Weight without stand assembly
(For wall mount or VESA mount
considerations - no cables)
4.91 kg (10.08 lb)
Weight of stand assembly 2.11 kg (4.64 lb)
Front frame gloss Black Frame - 13 gloss unit (max.)

14 | About Your Monitor
Environmental Characteristics
Model U2715H
Temperature
Operating 0 °C to 40 °C (32 °F to 104 °F)
Non-operating ∞ Storage: -20 °C to 60 °C (-4 °F to 140 °F)
∞ Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Humidity
Operating 10% to 80% (non-condensing)
Non-operating ∞ Storage: 5% to 90% (non-condensing)
∞ Shipping: 5% to 90% (non-condensing)
Altitude
Operating 5,000 m (16,400 ft) (maximum)
Non-operating 12,192 m (40,000 ft) (maximum)
Thermal dissipation ∞ 300.08 BTU/hour (maximum)
∞ 109.12 BTU/hour (typical)
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC,
the monitor can automatically reduce its power consumption when not in use. This
is referred to as Power Save Mode*. If the computer detects input from the keyboard,
mouse or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.
* Zero power consumption in OFF mode can only be achieved by disconnecting the
main cable from the monitor.
VESA
Modes
Horizontal
Sync
Vertical
Sync
Video Power
Indicator
Power
Consumption
Normal
operation
Active Active Active White 88 W (maximum)**
36 W (typical)
Active-off
mode
Inactive Inactive Blanked White
(Glowing )
Less than 0.5 W
Switch off - - - Off Less than 0.5 W
** Maximum power consumption with max luminance and USB active.
The OSD functions only in the normal operation mode. When any button is pressed
in the Active-off mode, one of the following messages will be displayed:

About Your Monitor | 15
Dell U2715H
There is no signal coming from your computer. Press any key on the
keyboard or move the mouse to wake it up. If there is no display, press the
monitor button now to select the correct input source on the On-Screen-
Display menu.
or
Dell U2715H
There is no signal coming from your device. Please activate your device to
wake it up. If there is no display, press the monitor button now to select
the correct input source on the On-Screen-Display menu.
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR®-compliant.

16 | About Your Monitor
Pin Assignments
DisplayPort Connector
Pin
Number
20-pin Side of the Connected
Signal Cable
1 ML0(p)
2 GND
3 ML0(n)
4 ML1(p)
5 GND
6 ML1(n)
7 ML2(p)
8 GND
9 ML2(n)
10 ML3(p)
11 GND
12 ML3(n)
13 GND
14 GND
15 AUX(p)
16 GND
17 AUX(n)
18 GND
19 Re-PWR
20 +3.3 V DP_PWR

About Your Monitor | 17
Mini DisplayPort Connector
Pin
Number
20-pin Side of the Connected
Signal Cable
1 GND
2 Hot Plug Detect
3 ML3(n)
4 GND
5 ML3(p)
6 GND
7 GND
8 GND
9 ML2(n)
10 ML0(n)
11 ML2(p)
12 ML0(p)
13 GND
14 GND
15 ML1(n)
16 AUX(p)
17 ML1(p)
18 AUX(n)
19 GND
20 +3.3 V DP_PWR

18 | About Your Monitor
HDMI Connector
Pin
Number
19-pin Side of the Connected
Signal Cable
1 TMDS DATA 2+
2 TMDS DATA 2 SHIELD
3 TMDS DATA 2-
4 TMDS DATA 1+
5 TMDS DATA 1 SHIELD
6 TMDS DATA 1-
7 TMDS DATA 0+
8 TMDS DATA 0 SHIELD
9 TMDS DATA 0-
10 TMDS CLOCK+
11 TMDS CLOCK SHIELD
12 TMDS CLOCK-
13 CEC
14 Reserved (N.C. on device)
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 DDC/CEC Ground
18 +5V POWER
19 HOT PLUG DETECT

About Your Monitor | 19
MHL Connector
Pin
Number
19-pin Side of the Connected
Signal Cable
1 TMDS DATA 2+
2 TMDS DATA 2 SHIELD
3 TMDS DATA 2-
4 TMDS DATA 1+
5 GND
6 TMDS DATA 1-
7 MHL+
8 TMDS DATA 0 SHIELD
9 MHL-
10 TMDS CLOCK+
11 GND
12 TMDS CLOCK-
13 CEC
14 Reserved (N.C. on device)
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 GND
18 VBUS (+5V, 900mA maximum)
19 CBUS
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor
automatically provides the computer system with its Extended Display Identification
Data (EDID) using Display Data Channel (DDC) protocols so the system can configure
itself and optimize the monitor settings. Most monitor installations are automatic,
you can select different settings if desired. For more information about changing the
monitor settings, see Operating the Monitor.

20 | About Your Monitor
Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the
monitor.
NOTE: This monitor is SuperSpeed USB 3.0 compatible.
Transfer Speed Data Rate Power Consumption*
Super-speed 5 Gbps 4.5 W (Max, each port)
High speed 480 Mbps 4.5 W (Max, each port)
Full speed 12 Mbps 4.5 W (Max, each port)
* Up to 2A on USB downstream port (port with lightning icon) with BC1.2
compliance devices or normal USB devices.
USB Upstream Connector
Pin Number 9-pin Side of the Connector
1 VCC
2 D-
3 D+
4 GND
5 SSTX-
6 SSTX+
7 GND
8 SSRX-
9 SSRX+