Dell UltraSharp U2417HA User manual

Model: U2417HA
Regulatory model: U2417Ht
Dell UltraSharp U2417HA
User’s Guide

NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international
copyright and intellectual property laws.
Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions.
All other marks and names mentioned herein may be trademarks of their respective companies.
2016 – 01 Rev. A00

Contents
About Your Monitor ..................................... 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Monitor Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . .21
Setting Up the Monitor.................................. 22
Installing the Arm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the Tilt, Swivel, Pivot, Vertical and Horizontal Extension . . . . . 30
Adjusting the Rotation Display Settings of Your System . . . . . . . . . . 32
Connecting Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Removing the Monitor Arm. . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Operating the Monitor .................................. 38
Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . 41
Contents | 3

4| Contents
Troubleshooting ....................................... 53
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Mobile High-Definition Link (MHL) Specific Problems. . . . . . . . . . . . 58
Appendix .............................................. 59
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . . 59
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

About Your Monitor | 5
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Make sure that you have
received all the components and contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Somefeatures or media may not be available in certain countries.
Monitor
Arm riser
Arm base
Allen key
Power cable (varies by country)

6| About Your Monitor
USB 3.0 upstream cable (enables
the USB ports on the monitor)
DP cable (DP to mDP)
•Drivers and documentation media
•Quick Setup Guide
•Safety and Regulatory Information
•Factory Calibration Report
Product Features
The Dell UltraSharp U2417HA monitor has an active matrix, thinfilm transistor (TFT),
liquid crystal display (LCD), and LED backlight. The monitor features include:
• 60.47 cm (23.8-inch) active area display (Measured diagonally) 1920 x 1080
resolution, plus full-screen support for lower resolutions.
• Wide viewing angles with 99% sRGB color.
• Tilt, swivel, pivot, vertical and horizontal extension adjustment capabilities.
• Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm
mounting holes for flexible mounting solutions.
• Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier
set up with an elegant viewing experience.
• Extensive digital connectivity with DP, mDP, HDMI/MHL, and USB 3.0 helps future-
proof your monitor.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• Software and documentation media includes an information file (INF), Image
color Matching File (ICM), Dell Display Manager software application and product
documentation. Dell Display Manager included (comes in the CD attached with the
monitor).
• Security lock slot.
• Asset Management Capability.
• Energy Star Compliant.
• EPEAT Gold Compliant.
• RoHS compliant.
• BFR/PVC Free monitor (excluding cables).
• Arsenic-Free glass and Mercury Free for Panel only.
• Energy Gauge shows the energy level being consumed by the monitor in real time.
• 0.5 W standby power when in the sleep mode.
• TCO Certified Displays.

About Your Monitor | 7
Identifying Parts and Controls
Front view
Label Description
1Function buttons (For more information, see Operating the Monitor)
2Power on/off button (with LED indicator)

8| About Your Monitor
Back View
Label Description Use
1VESA mountiong holes (100 mm
x 100 mm-behind attached VESA
cover)
Wall mount monitor using VESA-
compatible wall mount kit (100 mm x 100
mm).
2Regulatory label Lists the regulatory approvals.
3Arm release button Release arm from monitor.
4Security lock slot Secures monitor with security cable lock
(sold separately).
5Barcode, serial number, and Service
Tag label
Refer to this label if you need to contact
Dell for technical support.
NOTE: All except APJ having service tag.
6Arm cover Remove the cover to access the cable
management compartment.
7Cable management compartment Use to organize cables by routing them
through the compartment. See Organizing
Your Cables.
Side View
USB downstream port
Port with lightning icon is for
BC 1.2

About Your Monitor | 9
Bottom View
Label Description Use
1AC power connector To connect the monitor power cable.
2HDMI/MHL connector Connect your computer with HDMI cable or MHL
devices with MHL cable (optional).
3DP connector (in) Connect your computer with DP cable.
4mDP connector (in) Connect your computer with mDP to DP cable.
5DP connector (out) DP output for MST (multi-stream transport) capable
monitor. DP 1.1 monitor can only be connected as
the last monitor in the MST chain. To enable MST,
refer to instruction on section “Connecting the
Monitor for DP MST Function”.
NOTE: Remove the rubber plug when use DP out
connector.
6Audio line-out port Connect speakers to playback audio coming
through HDMI or DP audio channels.
Only supports 2-channel audio.
NOTE: The audio line-out port does not support
headphones.
WARNING: Excessive sound pressure from
earphones or headphones can cause hearing
damage or loss.
7USB upstream port Connect the USB cable that comes with your
monitor to the computer. Once this cable is
connected, you can use the USB downstream
connectors on the monitor.
8USB downstream ports (2) Connect your USB device. You can only use this
connector after you have connected the USB cable
to the computer and USB upstream connector on
the monitor.
9Arm lock Lock the arm to the monitor using a M3 x 6 mm
screw (screw not included).

10 | About Your Monitor
Monitor Specifications
Flat Panel Specifications
Screen type Active matrix - TFT LCD
Panel type In-plane switching (IPS)
Viewable image
Diagonal 60.47 cm (23.80 inches)
Active Area
Horizontal 527.04 mm (20.75 inches)
Vertical 296.46 mm (11.67 inches)
Area 156246.28 mm2(242.18 inches2)
Pixel pitch 0.2745 mm x 0.2745 mm
Viewing angle
Horizontal 178° (typical)
Vertical 178° (typical)
Luminance output 250 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
Faceplate coating Anti-glare treatment of the front polarizer (3H)
Backlight LED
Response Time 8 ms (typical), 6 ms (fast mode)
Color depth 16.7 million colors
Color gamut 99% sRGB
Resolution Specifications
Horizontal scan range 30 kHz to 83 kHz (DP/HDMI)
27 kHz to 70 kHz (MHL)
Vertical scan range 50 Hz to 75 Hz (DP/HDMI)
24 Hz to 60 Hz (MHL)
Maximum preset resolution 1920 x 1080 at 60 Hz
Video display capabilities
(DP & HDMI & MHL playback)
480i, 480p, 576i, 576p, 720p, 1080i, 1080p

About Your Monitor | 11
Preset Display Modes
Display Mode Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
720 x 400 31.5 70.0 28.3 -/+
VESA, 640 x 480 31.5 60.0 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 1200 75.0 60.0 162.0 +/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
MHL Source Display Modes
Display Mode Frequency
(Hz)
640 x 480p 60
720 x 480p 60
720 x 576p 50
720 (1440) x 480i 60
720 (1440) x 576i 50
1280 x 720p 60
1280 x 720p 50
1920x1080i 60
1920x1080i 50
1920x1080p 30
1920x1080p 60

12 | About Your Monitor
MST Multi-Stream Transport (MST) Modes
MST Source Monitor Maximum number of external monitor that can be
supported
1920 x 1080/60 Hz
1920 x 1080/60 Hz 2
NOTE: Maximum external monitor resolution supported is 1920x1080 60Hz only.
Electrical Specifications
Video input signals •Digital video signal for each dierential line
Per dierential line at 100 ohm impedance
•DP/HDMI/MHL signal input support
Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.6 A
(maximum)
Inrush current 120 V: 40 A (Max.)
240 V: 80 A (Max.)
Physical Characteristics
Connector type •DP connector (include DP in and DP out)
•mDP connector
•HDMI/MHL connector
•Audio line-out
•USB 3.0 upstream port connector
•USB 3.0 downstream port connector x 4
(Port with lightning icon is for BC 1.2)
Signal cable type DP to mDP 1.8 M cable
USB 3.0 1.8 M cable
Dimensions (with arm)
Height (extended) 497.7 mm (19.59 inches)
Height (compressed) 317 mm (12.48 inches)
Depth (extended) 408.3 mm (16.07 inches)
Depth (compressed) 184.2 mm (7.25 inches)
Width 537.6 mm (21.17 inches)
Dimensions (without arm)
Height 314.3 mm (12.37 inches)
Width 537.6 mm (21.17 inches)
Depth 46.1 mm (1.81 inches)

About Your Monitor | 13
Arm dimensions
Height 441.6 mm (17.39 inches)
Width 121.6 mm (4.79 inches)
Depth 384.3 mm (15.13 inches)
Weight
Weight with packaging 8.2 kg (18.08 lb)
Weight with arm assembly and
cables 5.9 kg (13.01 lb)
Weight without arm assembly
(For wall mount or VESA
mount considerations - no
cables)
3.2 kg (7.05 lb)
Weight of arm assembly 2.3 kg (5.07 lb)
Environmental Characteristics
Temperature
Operating 0°C to 40°C (32°F to 104°F)
Non-operating –20°C to 60°C (–4°F to 140°F)
Humidity
Operating 10% to 80% (non-condensing)
Non-operating 5% to 90% (non-condensing)
Altitude
Operating 5,000 m (16,404 ft) (maximum)
Non-operating 12,192 m (40,000 ft) (maximum)
Thermal dissipation 232 BTU/hour (maximum)
64.8 BTU/hour (typical)

14 | About Your Monitor
Power Management Modes
If you have VESA’s DPM-compliant video card or software installed in your PC, the
monitor can automatically reduce its power consumption when not in use. This is
referred to as power save mode*. If the computer detects input from the keyboard,
mouse, or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.
VESA
Modes
Horizontal
Sync
Vertical
Sync
Video Power Indicator Power Consumption
Normal
operation
Active Active Active White 68 W (maximum)**
19 W (typical)
Active-off
mode
Inactive Inactive Off White
(blinking slowly)
Less than 0.5 W
Switch off - - - Off Less than 0.3 W
Energy Star Power Consumption
On Mode 16.93 W***
The OSD operates only in the normal operation mode. If you press any button in the
active-off mode, one of the following message is displayed:
*Zero power consumption in OFF mode can only be achieved by disconnecting
the AC mains cable from the monitor.
**Maximum power consumption with maximum luminance.
*** Energy consumption (On Mode) is tested at 230 Volts / 50 Hz.
This document is informational only and reflects laboratory performance. Your product
may perform differently, depending on the software, components and peripherals you
ordered and shall have no obligation to update such information. Accordingly, the
customer should not rely upon this information in making decisions about electrical
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or
implied.
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR -compliant.

About Your Monitor | 15
Pin Assignments
DP connector (in)
Pin number 20-pin side of theconnected signal cable
1ML3(n)
2GND
3ML3(p)
4ML2(n)
5GND
6ML2(p)
7ML1(u)
8GND
9ML1(p)
10 ML0(n)
11 GND
12 ML0(p)
13 CONFIG1
14 CONFIG2
15 AUX CH (p)
16 GND
17 AUX CH (n)
18 Hot Plug Detect
19 Return
20 DP_PWR

16 | About Your Monitor
DP connector (out)
Pin number 20-pin side of theconnected signal cable
1ML0(p)
2GND
3ML0(n)
4ML1(p)
5GND
6ML1(n)
7ML2(p)
8GND
9ML2(n)
10 ML3(p)
11 GND
12 ML3(n)
13 CONFIG1
14 CONFIG2
15 AUX CH(p)
16 GND
17 AUX CH(n)
18 Hot Plug Detect
19 Return
20 DP_PWR

About Your Monitor | 17
mDP connector
Pin number 20-pin side of theconnected signal cable
1GND
2Hot Plug Detect
3ML3 (n)
4CONFIG1
5ML3 (p)
6CONFIG2
7GND
8GND
9ML2 (n)
10 ML0 (p)
11 ML2 (p)
12 ML0 (p)
13 GND
14 GND
15 ML1 (n)
16 AUX (p)
17 ML1 (p)
18 AUX (n)
19 GND
20 DP_PWR

18 | About Your Monitor
HDMI connector
Pin number 19-pin side of theconnected signal cable
1TMDS DATA 2+
2TMDS DATA 2 SHIELD
3TMDS DATA 2-
4TMDS DATA 1+
5TMDS DATA 1 SHIELD
6TMDS DATA 1-
7TMDS DATA 0+
8TMDS DATA 0 SHIELD
9TMDS DATA 0-
10 TMDS CLOCK+
11 TMDS CLOCK SHIELD
12 TMDS CLOCK-
13 CEC
14 Reserved (N.C. on device)
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 DDC/CEC Ground
18 +5 V POWER
19 HOT PLUG DETECT

About Your Monitor | 19
MHL connector
Pin number 19-pin side of theconnected signal cable
1N/C
2CD_SENSE
3N/C
4N/C
5TMDS_GND
6N/C
7MHL+
8MHL_Shield
9MHL-
10 N/C
11 TMDS_GND
12 N/C
13 N/C
14 N/C
15 CD_PULLUP
16 N/C
17 VBUS_CBUS_GND
18 VBUS
19 CBUS
2Shell Shield

20 | About Your Monitor
Universal Serial Bus (USB)
This section gives you information about the USB ports available on your monitor.
NOTE: Up to 2 A on USB downstream port (port with lightning icon) with BC
1.2 compliance devices; up to 0.9 A on the other 3 USB downstream ports.
Your computer has the following USB ports:
• 1 upstream - bottom
• 4 downstream - 2 at left side, 2 at bottom
Power Charging Port - the one on the left side (Port with lightning icon);
supports fast current charging capability if the device is BC 1.2 compatible.
NOTE: The monitor’s USB ports work only when the monitor is on or in the power
save mode. If you turn off the monitor and then turn it on, the attached peripherals
may take a few seconds to resume normal functionality.
Transfer speed Data rate Power consumption
SuperSpeed 5 Gbps 4.5 W (Max., each port)
Hi-Speed 480 Mbps 2.5 W (Max., each port)
Full speed 12 Mbps 2.5 W (Max., each port)
USB upstream port USB downstreamport
Pin number Signal name Pin number Signal name
1 VBUS 1 VBUS
2D- 2D-
3D+ 3D+
4GND 4GND
5StdB_SSTX- 5StdA_SSRX-
6StdB_SSTX+ 6StdA_SSRX+
7GND_DRAIN 7GND_DRAIN
8StdB_SSRX- 8StdA_SSTX-
9StdB_SSRX+ 9StdA_SSTX+
Shell Shield Shell Shield