Dell UltraSharp U3417W User manual

Dell UltraSharp U3417W Monitor
User’s Guide
Model: U3417W
Regulatory model: U3417Wb

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
____________________
Copyright © 2016 Dell Inc. All rights reserved.
This product is protected by U.S. and international copyright and intellectual property laws.
DellTM and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their
respective companies.
2016 - 06 Rev. A00

Contents | 3
Contents
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Universal Serial Bus (USB) Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Attaching the Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Wall Mounting (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Operating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

4| Contents
Using the On-Screen Display (OSD) Menu. . . . . . . . . . . . . . . . . . . . . . 36
Setting the Maximum Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . . . . . . . . . 58
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Universal Serial Bus (USB) Specific Problems . . . . . . . . . . . . . . . . . . . 65
Speakers Specific Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
FCC Notices (U.S. Only) and Other Regulatory Information . . . . . . 66
Contact Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

About Your Monitor | 5
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Ensure that you have received all
the components and
Contact Dell if something is missing.
Monitor
Stand Riser
Stand Base
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand setup
guide for setup instructions.

Power Cable (Varies by
Countries)
HDMI Cable
DP Cable (Mini-DP to DP)
USB 3.0 Upstream Cable
(Enables the USB Ports on
the Monitor)
•Drivers and
Documentation Media
•Quick Setup Guide
•Factory Calibration
Report
•Safety, Environmental,
and Regulatory
Information
6| About Your Monitor

About Your Monitor | 7
Product Features
The Dell U3417W flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid
Crystal Display (LCD) and LED backlight. The monitor features include:
•86.7 cm (34-inch) viewable area display (measured diagonally).
3440 x 1440 resolution, plus full-screen support for lower resolutions.
•Wide viewing angle to allow viewing from a sitting or standing position.
•Tilt, swivel, and vertical extension adjustment capabilities.
•Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier
set up with an elegant viewing experience.
•Removable stand and Video Electronics Standards Association (VESA™) 100 mm
mounting holes for flexible mounting solutions.
•Plug and play capability if supported by your system.
•Color gamut of 99% sRGB with an average Delta E <3.
•On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
•Software and documentation media includes an Information File (INF), Image Color
Matching File (ICM), and product documentation.
•Dell Display Manager Software included (comes in the CD shipped with the
monitor).
•Security lock slot.
•Stand lock.
•Capability to switch from wide aspect to standard aspect ratio while maintaining
the image quality.
•High Dynamic Contrast Ratio (5,000,000:1).
•0.5 W standby power when in the sleep mode.
•Energy Gauge shows the energy level being consumed by the monitor in real time.
•Optimize eye comfort with a flicker-free screen and ComfortView feature which
minimizes blue light emission.
•Supports Picture by Picture (PBP) and Picture in Picture (PIP) Select mode.

8| About Your Monitor
Identifying Parts and Controls
Front View
Front panel controls
Description
1Function buttons (For more information, see
Operating the Monitor )
2Power On/Off button (with LED indicator)
Label

About Your Monitor | 9
Back View
Back view with monitor stand
Description Use
1VESA mounting holes
(100 mm x 100 mm -
behind attached VESA
Cover)
Wall mount monitor using VESA-compatible wall
mount kit (100 mm x 100 mm).
2Regulatory label Lists the regulatory approvals.
3Stand release button Releases stand from monitor.
4Barcode serial number
label
Refer to this label if you need to contact Dell for
technical support.
5Cable management slot Use to organize cables by placing them through
the slot.
Label

10 | About Your Monitor
Side View
Description Use
1USB downstream port Connect your USB device. You can only use this
connector after you have connected the USB cable to
the computer and USB upstream connector on the
monitor.*
2USB downstream port
with Power Charging
Connect to charge your device.
* To avoid signal interference, when a wireless USB device has been connected to a USB
downstream port, it is NOT recommended to connect any other USB devices to the
adjacent port(s).
Label

About Your Monitor | 11
Bottom View
Bottom view without monitor stand
Label Description Use
1AC power cord
connector
Connect the power cable.
2Security lock slot Secures monitor with security lock (security lock not
included).
3
(1, 2)
HDMI port connector Connect your computer with HDMI cable.
4DisplayPort in
connector
Connect your computer with DP cable.
5Mini DisplayPort in
connector
Connect your computer with Mini-DP to DP cable.
6DisplayPort out (MST)
connector
DisplayPort output for MST (Multi-Stream Transport)
capable monitor. DP 1.1 monitor can only be
connected as the last monitor in the MST chain. To
enable MST, refer to instruction on section
"
Connecting the monitor for DP Multi-Stream Transport
(MST) function ".
7Audio-Line out Connect your speakers.*
8
(1, 2)
USB upstream port Connect the USB cable that came with your monitor
to the computer. Once this cable is connected, you
can use the USB connectors on the monitor.
9-1 USB downstream port Connect your USB device. You can only use this
connector after you have connected the USB cable to
the computer and USB upstream connector on the
monitor.**

12 | About Your Monitor
* Headphone usage is not supported for the audio line out connector.
** To avoid signal interference, when a wireless USB device has been connected to a USB
downstream port, it is NOT recommended to connect any other USB devices to the
adjacent port(s).
Monitor Specifications
Flat Panel Specifications
9-2 USB downstream port
with Power Charging
Connect to charge your device.
10 Stand lock feature To lock the stand to the monitor using a M3 x 6 mm
screw (screw not included).
Model U3417W
Screen type Active matrix - TFT LCD
Panel technology In-Plane Switching Type
Viewable image
Diagonal
Horizontal, Active Area
Vertical, Active Area
Area
867.2 mm (34.14 inches)
799.80 mm (31.49 inches)
334.80 mm (13.18 inches)
267773.04 mm2(415.01 inch2)
Pixel pitch 0.233 mm x 0.233 mm
Pixel per inch 109
Viewing angle 178° (vertical) typical
178° (horizontal) typical
Luminance output 300 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
5M to 1 (typical Dynamic Contrast On)
Faceplate coating Anti-Glare with 3H hardness
Backlight LED edgelight system
Response time 8 ms (typical) for NORMAL mode
5ms (typical) for FAST mode
Color depth 1.074 billion colors
Color gamut sRGB 99%, CIE1976 (90%), and CIE 1931 (75%)

About Your Monitor | 13
Resolution Specifications
Horizontal scan range 30 kHz to 134 kHz (automatic)
Vertical scan range 48 Hz to 76 Hz (automatic)
Maximum preset resolution 3440 x 1440 at 60 Hz
Supported Video Modes
Video display capabilities
(HDMI & DP playback)
480p, 480i, 576p, 720p, 1080p, 576i, 1080i
Built-in devices •USB 3.0 super-speed hub (with 2 x USB 3.0 upstream
port)
•4 x USB 3.0 downstream ports
Connectivity •2 x HDMI 2.0
•1 x DP 1.2
•1 x mDP
•1 x DP Output
•2 x USB 3.0 port - Upstream
•2 x USB 3.0 port - Side
•2 x USB 3.0 port - Bottom
Border width (edge of
monitor to active area)
10.55 mm (Top)
10.05 mm (Left/Right)
Adjustability
Height adjustable stand
Tilt
Swivel
Pivot
0 to 115 mm
-5° to 21°
-30° to 30°
N/A
Dell Display Manager
Compatibility
Yes
Security •Security lock slot (cable lock sold separately)
•Anti-theft stand lock slot (to panel)
Model U3417W
Model U3417W

14 | About Your Monitor
Preset Display Modes
Display Mode Horizontal
Frequency (kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
* Requires a graphics card that supports HDMI 2.0.
Multi-Stream Transport (MST) Modes
MST Source
Monitor
Maximum number of external monitor can be supported
NOTE: The default for Multi-Stream Transport mode is DP1.2. See
Connecting the
monitor for DP Multi-Stream Transport (MST) function for details.
VESA, 640 x 400 31.47 70.09 25.18 -/+
VESA, 640 x 480 31.47 59.94 25.17 -/-
VESA, 640 x 480 37.50 75.00 31.5 -/-
VESA, 720 x 400 31.47 70.08 28.32 -/+
VESA, 800 x 600 37.88 60.32 40 +/+
VESA, 800 x 600 46.88 75.00 49.5 +/+
VESA, 1024 x 768 48.36 60.00 65 -/-
VESA, 1024 x 768 60.02 75.03 78.75 +/+
VESA, 1152 x 864 67.50 75.00 108 +/+
VESA, 1280 x 800 - R 49.31 59.91 71 +/-
VESA, 1280 x 1024 63.98 60.02 108 +/+
VESA, 1280 x 1024 79.98 75.03 135 +/+
VESA, 1600 x 1200 75.00 60.00 162 +/+
VESA, 1920 x 1080 67.50 60.00 148.5 +/+
VESA, 2560 x 1440 88.79 59.95 241.5 +/-
VESA, 3440 x 1440* 88.82 60.00 319.75 +/-
3440 x 1440 at 60Hz 1920 x 1080 at 60Hz
3440 x 1440 at 60Hz 1 2

About Your Monitor | 15
Electrical Specifications
Video input signals HDMI 2.0*/DP 1.2**, 600 mV for each differential line,
100 ohm input impedance per differential pair.
AC input voltage/frequency/
current
100 VAC to 240 VAC / 50 Hz or 60 Hz +3 Hz / 1.5 A
(typical)
Inrush current •120 V: 40 A (Max.) at 0 °C (cold start)
•220 V: 80 A (Max.) at 0 °C (cold start)
* Not Support HDMI 2.0 optional specification, include HDMI Ethernet Channel (HEC),
Audio Return Channel (ARC), standard for 3D format and resolutions, and standard for 4K
digital cinema resolution.
** Support DP1.2 specification, include HBR2, MST and DP audio.
Speaker Specifications
Speaker 2 x 9.0 W
Frequency Response 100 Hz - 20 kHz
Impedance 8 ohm
Physical Characteristics
Model U3417W
Model U3417W
Model U3417W
Signal cable type •Digital: detachable, HDMI, 19 pins
•Digital: detachable, Mini-DP to DP, 20
pins
•Universal Serial Bus: detachable, USB, 9
pins
Dimensions (with stand)
Height (extended) 532.0 mm (20.94 inches)
Height (compressed) 417.0 mm (16.42 inches)
Width 813.6 mm (32.03 inches)
Depth 226.4 mm (8.91 inches)
Dimensions (without stand)
Height 363.7 mm (14.32 inches)

16 | About Your Monitor
Environmental Characteristics
•BFR/PVC-free (Halogen-free) excluding external cables.
•Meets NFPA 99 leakage current requirements.
•Arsenic-Free glass and Mercury-Free for the panel only.
Operating 0 °C to 40 °C (32 °F to 104 °F)
Non-operating -20 °C to 60 °C (-4 °F to 140 °F)
Operating 10% to 80% (non-condensing)
Non-operating 5% to 90% (non-condensing)
Operating 5,000 m (16,404 ft) (maximum)
Non-operating 12,192 m (40,000 ft) (maximum)
•443.58 BTU/hour (maximum)
•170.61 BTU/hour (typical)
Width 813.6 mm (32.03 inches)
Depth 58.4 mm (2.30 inches)
Stand dimensions
Height (extended) 419.1 mm (16.50 inches)
Height (compressed) 382.6 mm (15.06 inches)
Width 342.2 mm (13.47 inches)
Depth 226.4 mm (8.91 inches)
Weight
Weight with packaging 15.4 kg (33.94 lb)
Weight with stand assembly and cables 10.4 kg (22.92 lb)
Weight without stand assembly (For wall
mount or VESA mount considerations -
no cables)
7.7 kg (16.97 lb)
Weight of stand assembly 2.3 kg (5.07 lb)
Front frame gloss 37%-57% gloss unit
Model U3417W
Compliant Standards
Temperature
Humidity
Altitude
Thermal dissipation

About Your Monitor | 17
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC, the
monitor can automatically reduce its power consumption when not in use. This is
referred to as Power Save Mode*. If the computer detects input from the keyboard,
mouse, or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.
VESA Modes Horizontal
Sync
Vertical
Sync
Video Power
Indicator
Power
Consumption
Normal
operation
Active Active Active White 130 W (maximum)**
50 W (typical)
Active-off
mode
Inactive Inactive Blanked White (glowing) Less than 0.5 W
Switch off - - - Off Less than 0.5 W
* Zero power consumption in OFF mode can only be achieved by disconnecting the
main cable from the monitor.
** Maximum power consumption with max luminance, and USB active.
The OSD functions only in the normal operation mode. When any button is pressed in
the Active-off mode, one of the following messages will be displayed:
HDMI 1/HDMI 2/Mini DisplayPort/DP input
or
or

18 | About Your Monitor
or
Activate the computer and the monitor to gain access to the OSD.
Pin Assignments
DisplayPort Connector
Pin
Number
20-pin Side of the
Connected Signal Cable
1ML0(p)
2GND
3ML0(n)
4ML1(p)
5GND
6ML1(n)
7ML2(p)
8GND
9ML2(n)

About Your Monitor | 19
Mini DisplayPort Connector
10 ML3(p)
11 GND
12 ML3(n)
13 GND
14 GND
15 AUX(p)
16 GND
17 AUX(n)
18 GND
19 Re-PWR
20 +3.3 V DP_PWR
Pin
Number
20-pin Side of the
Connected Signal Cable
1GND
2Hot Plug Detect
3ML3(n)
4GND
5ML3(n)
6GND
7GND
8GND
9ML2(n)
10 ML0(p)
11 ML2(p)
12 ML0(p)
13 GND
14 GND
15 ML1(n)

20 | About Your Monitor
HDMI Connector
Pin
Number
19-pin Side of the
Connected Signal Cable
TMDS DATA 2+
TMDS DATA 2 SHIELD
TMDS DATA 2-
TMDS DATA 1+
TMDS DATA 1 SHIELD
TMDS DATA 1-
TMDS DATA 0+
TMDS DATA 0 SHIELD
TMDS DATA 0-
TMDS CLOCK+
TMDS CLOCK SHIELD
TMDS CLOCK-
CEC
Reserved (N.C. on device)
DDC CLOCK (SCL)
DDC DATA (SDA)
DDC/CEC Ground
+5V POWER
HOT PLUG DETECT
16 AUX(p)
17 ML1(p)
18 AUX(n)
19 GND
20 +3.3 V DP_PWR
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19