Dell PowerVault 745N User guide

Reinstalling the Operating System on the Dell™
PowerVault™ 745N
This document details the following steps to reinstall the operating system on a
PowerVault 745N system:
1. Install the Reinstallation Console on a system running Microsoft
Windows® 2000, Microsoft Windows Server® 2003, or Microsoft Windows
XP Professional.
2. Prepare the USB Key provided with your NAS system for the
reinstallation. If you do not have the USB Key that came with your system,
any should work as long as it is 64MB in size or larger.
3. Reinstall the operating system on your NAS system.
NOTICE: This procedure resets your Network Attached Storage (NAS)
system to the default settings. It also deletes all data on the software-RAID
NAS system. Hardware-RAID NAS system data volumes and external
storage data volumes are not affected.
Requirements
•Client system with a CD drive running Windows 2000 (Professional or
Server), Windows Server 2003, or Windows XP Professional
•64MB USB Key included with your NAS system
•Resource CD included with your NAS system
•Reinstallation CDs included with your NAS system
•Keyboard, mouse, and monitor attached to your NAS system
•Network Interface Cable
•You must disable any firewall that might be running on the client system
•Your client system must NOT be part of a domain or set up to be part of a
domain, even if the system is not actually connected to a network
Installing the Reinstallation Console
You must set up a client system running one of the supported operating systems
(Windows 2000 Professional or Server, Windows Server 2003, or Windows XP
Professional) to reinstall the operating system image on your NAS system. Part
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of this setup includes installing a set of NAS utilities used for the reinstallation
process.
NOTE: You must have administrator privileges on the client system to install
the Reinstallation Console.
NOTE: On systems running Windows XP Professional, network sharing is
disabled by default. You must enable network sharing before installing the
Reinstallation Console.
NOTE: You must disable any firewall running on the client system.
NOTE: Your client system must NOT be part of a domain or set up to be part
of a domain, even if the system is not actually connected to a network.
Perform the following steps to set up your client system:
1. Insert the Resource CD that came with your NAS system into your client
system's CD drive.
The Resource CD automatically starts and shows the following:
2. From the Resource CD menu, click Reinstallation Utilities.
The following screen appears:
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3. Click on Dell PowerVault NAS Reinstallation Console.
4. When prompted to open the file or save it to your computer, click Open.
5. Follow the prompts and accept the defaults to complete the installation.
When complete, an icon appears on your client system desktop labeled “Dell
PowerVault NAS Reinstallation Console.”
Preparing the USB Key
Because the USB key is used to boot the NAS system to start the reinstallation
process and to provide configuration information, the USB Key must be
configured with the necessary information.
NOTICE: This procedure deletes all existing data on the USB Key.
NOTICE: The following procedures can be performed on a USB Key larger
than 64MB in size, but the size of the USB Key capacity will change to 64MB
in size. This is NOT a permanent change.
NOTE: You must have administrator privileges on the client system to install
the Dell PowerVault USB Key Preparation Tool.
To configure the USB Key, perform the following steps:
1. Insert the USB Key into a USB port on the client system.
2. Insert the Resource CD that came with your NAS system into your client
system CD drive.
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The Resource CD automatically starts and the following screen appears:
3. From the Resource CD menu, click Reinstallation Utilities to display the
reinstallation utilities.
The following screen appears:
5. Click Dell PowerVault USB Key Preparation Tool.
6. When prompted to open the file or save it to your computer, click Open.
7. Follow the prompts and accept the defaults to complete the installation.
An icon appears on the client system’s desktop labeled “Dell PowerVault
USB Key Preparation Utility.”
8. Click Start > Programs > Dell NAS Reinstallation Tools > Dell
PowerVault USB Key Preparation Utility.
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When you open the Dell PowerVault USB Key Preparation Utility, it
should look like this:
9. Make sure that the proper drive letter for the inserted USB key is listed on
the client system under Detected USB Keys.
10.In the Client Network Name text box, type the name of the client system
you are using for the reinstallation process.
NOTE: You can get the client system’s name by right clicking on My
Computer and selecting Properties. Click the tab labeled Computer
Name. The name of the client system is listed on this tab in the Full
computer name field.
11.If your system is in a DHCP environment, click Prepare USB Key.
If your system is in a non-DHCP environment: select the No-DHCP radio
button; enter an IP address, subnet mask, and default gateway; and click
Prepare USB Key.
NOTE: The IP address is NOT that of the client system, but the Subnet
Mask and Default Gateway ARE of the client system.
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NOTE: If you do not enter the client name, you will be prompted for the client
system name and network configuration each time you attempt to reinstall.
The USB Key configuration is complete, and the USB Key is ready for use.
1. Click the Safely Remove Hardware icon on the Windows toolbar and
then click Safely Remove Mass Storage Device.
2. Remove the USB key from the client system.
Using the PowerVault NAS Reinstallation Console
1. Click the Dell PowerVault NAS Reinstallation Console icon to open the
Dell PowerVault Reinstallation Console.
2. From the dropdown menu, select the drive letter where you want to copy
the NAS operating system reinstallation image to the client system. This
location requires 3GB of available space.
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Reinstallation Console
3. Click Begin Setup.
NOTE: Some PowerVault 745N systems ship with three Reinstallation CDs,
while others include four Reinstallation CDs. The following information
depicts a system that requires three Reinstallation CDs, however the
procedure also applies to systems requiring four CDs. If your system requires
four CDs, you will be automatically prompted to insert the fourth CD during
reinstallation.
4. Insert the PowerVault 745 Reinstallation CD 1 into the CD-ROM drive
and click OK.
The image of the operating system is copied to the client system’s hard
drive. The Reinstallation Console shows the status of the copy process.
Insert PV 745 Reinstallation CD 1
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Reinstallation Console Copy Status
5. When prompted for the second CD, remove reinstallation CD 1, insert
reinstallation CD 2, and click OK.
The image of the operating system continues to copy to the client
system’s hard drive. The Reinstallation Console shows the status of the
copy process.
Insert PV 745 Reinstallation CD 2
6. When prompted for the third CD, remove reinstallation CD 2, insert
reinstallation CD 3, and click OK.
The image of the operating system continues to copy to the client
system’s hard drive. The Reinstallation Console shows the status of the
copy process.
Insert PV 745 Reinstallation CD 3
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7. When the image transfer is complete, the Reinstallation Console prompts
to Insert USB Key in PV 745N to continue.
NOTE: Do not close the Dell PowerVault NAS Reinstallation Console
application until after you have finished reinstalling the operating system on
your NAS system.
Insert USB Key in PV 745N
Reinstalling the Operating System on Your NAS System
NOTICE: This procedure resets your NAS system to the default settings. Any
data on the internal operating system drives will be deleted. Data on external
SCSI enclosures will not be affected.
Before performing this procedure on an External Storage NAS system,
attempt to recover your system by following the procedures in
"Troubleshooting External Storage Configuration NAS Systems." For
instructions on how to determine the configuration of your NAS system, see
"Determining a NAS System's Configuration" in "NAS Manager."
NOTE: Dell recommends that you back up your system, if possible, before
attempting a system reinstallation. See "Backing Up the System."
1. Shut down the NAS system. See "Shutting Down the NAS System" in
"NAS Manager."
2. Ensure that the NAS system is using NIC 1 to connect to the same
network as the client system or directly to the client system.
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NOTICE: Failure to disconnect all external storage enclosures from your NAS
system before performing a system reinstallation may lead to data loss.
Disconnect all external storage enclosures from your NAS system prior to
continuing with this procedure.
NOTE: During reinstallation, you must use NIC 1 to connect the NAS system
to a network that includes your client system or directly to the client system.
NOTE: Turn off any external storage enclosures attached to your system.
3. Disconnect all external storage enclosures from your NAS system.
4. Insert the prepared USB Key into one of the USB connectors on the
PowerVault 745N.
5. Turn on the NAS system.
NOTE: There are three (3) USB connectors on the PV745. One (1) connector
is located under the front panel bezel and two (2) are located on the back
panel.
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6. During the boot process, press <F2> when “F2=Setup” displays on the
screen (at the “Dell” splash screen just before POST starts).
7. In the BIOS setup screen, select Boot Sequence and press <Enter>.
8. Ensure that Hard drive C is first in the list and press <Esc> to exit the
Boot Sequence menu.
9. Select Hard-Disk Drive Sequence and press <Enter>.
10. Ensure that Hard-disk-emulated USB flash drive is first in the list by
using the <+>\<-> keys and press <Esc>.
The system screen should look similar to this:
11. Press <Esc> again, select Save Changes and Exit, and press <Enter>.
The system automatically shuts down and reboots from the USB Key.
12. When the Dell PowerVault NAS 745N menu displays, press <1> to select
Reinstall NAS system, and press <Enter>.
The system screen should look similar to this:
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13. Follow the on screen instructions to reimage the operating system.
14. Read the warning message.
15. Type Yand press <Enter> to continue with the installation.
A message appears asking you to confirm your selection.
Warning Message
16. Type Y and press <Enter> to confirm your selection.
The system begins reimaging the boot partition. Once the imaging process is
complete, the appliance instructs you to remove the USB key and reboot the
system.
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Confirm selection
Remove the USB key and reboot
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17. Shut down the PowerVault 745N and remove the USB key.
18. Reconnect all external storage that you disconnected in Step 3, then turn
on the PowerVault 745N.
The PowerVault 745N boots into Windows Storage Server 2003.
It may take up to a couple of hours for this process to complete.
Automated Sequence of the PowerVault 745N Reinstall Process
NOTICE: During the install, you will be prompted to restart the server. Ignore
this message and the system will continue reinstalling. When a reboot is
necessary, the system will reboot on its own with out user intervention.
1. The PowerVault 745N will automatically log on and begin processing the
installation scripts. A dialog box appears with the message “Reinstalling
your PowerVault NAS system. Do not restart your system during this
process. When the reinstallation is complete, the system will reboot
automatically.”
Do not reboot the system
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2. During the install, you will be prompted to restart the server. Ignore this
message. The system will continue reinstalling. When a reboot is
necessary, the system will reboot on its own, without user intervention,
and the reinstallation process will continue. The reinstallation process can
take several hours.
Ignore restart messages
NOTE: After the operating system has finished reinstalling, it may take up to
5 hours for the disks to complete synchronizing the RAID 5.
3. When the procedure completes, log in to the PowerVault 745N.
4. On the client system, close the Reinstallation Console.
NOTE: During the reinstallation process, do not attempt to connect to your
NAS system. Depending on your configuration, this part of the reinstallation
process may take several hours. During this process, the system may reboot
several times while completing the reinstallation process. The reinstallation
process is complete when the logon screen is displayed.
NOTE: The default administrator user name is administrator and the default
password is powervault.
See "Configuring Your NAS System for the First Time" in "Initial Configuration."
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NOTE: Check the Dell Support website at support.dell.com for the latest
driver and software updates. You may need to install updates after
completing the operating system reinstallation.
Information in this document is subject to change without notice.
© 2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerVault are trademarks of Dell Inc.;
Microsoft, Windows, and Windows Server are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in
trademarks and trade names other than its own.
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