Dell B1265DFW User manual

BASIC
Dell B1265dfw
User’s Guide
BASIC
User’s Guide
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.

BASIC
1. Introduction 3. Maintenance
Key benefits 5
Features 7
Useful to know 9
About this user’s guide 10
Safety information 11
Machine overview 16
Control panel overview 19
Turning on the machine 22
Installing the driver locally 23
Reinstalling the driver 26
Menu overview 28
Changing the display language 34
Media and tray 35
Basic printing 49
Basic copying 55
Basic scanning 59
Basic faxing 60
Ordering supplies and accessories 65
Available supplies 66
Installing accessories 67
Storing the toner cartridge 69
Redistributing toner 71
Replacing the toner cartridge 72
Monitoring the supplies life 73
Setting the toner low alert 74
Cleaning the machine 75
Tips for moving & storing your machine 81
2. Menu overview and basic setup 4. Troubleshooting
Tips for avoiding paper jams 83
Clearing original document jams 84
Clearing paper jams 87
Understanding the status LED 92
Understanding display messages 94
2

BASIC
5. Appendix
Specifications 99
Dell technical support policy 109
Contacting Dell 110
Warranty and return policy 111
Regulatory information 112
Copyright 124
3

1. Introduction
This chapter provides information you need to know before using the machine.
•Keybenefits 5
•Features 7
• Useful to know 9
• About this user’s guide 10
• Safety information 11
• Machine overview 16
• Control panel overview 19
• Turning on the machine 22
• Installing the driver locally 23
• Reinstalling the driver 26

Key benefits
Environmentally friendly
• To save toner and paper, this machine supports Eco feature.
• To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 199).
• To save paper, you can print on both sides of the paper (double-sided
printing) (see "Using advanced print features" on page 199).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
• Recycled and renewable content paper and chlorine-free paper can be
used.
Fast high resolution printing
• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.
• Fast, on-demand printing.
- For single-side printing, 28 ppm (A4) or 29 ppm (Letter).
- For duplex printing, 14 ppm (A4) or 15 ppm (Letter).
Convenience
• You can print on the go from your smartphone or computer using Google
Cloud Print™ enabled apps (see "Google Cloud Print™" on page 149).
• Dell Printer Manager and Dell Printer Status Monitor are a program that
monitors and informs you of the machine’s status and allows you to
customize the machine’s settings.
• You can access Dell Support at www.dell.com or www.dell.com/support.
Select your region on the WELCOME TO DELL SUPPORT page, and fill in the
requested details to access help tools and information.
Wide range of functionality and application support
• Supports various paper sizes (see "Print media specifications" on page 101).
• Print watermark: You can customize your documents with words, such as
“Confidential” (see "Using advanced print features" on page 199).

Key benefits
• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 199).
• You can print in various operating systems (see "System requirements" on
page 104).
• Your machine is equipped with a USB interface and/or a network interface.
Supports various wireless network setting method
• Using the WPS (Wi-Fi Protected Setup™) button
- You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
•UsingtheUSBcable
- You can connect and set various wireless network settings using a USB
cable.
• Using the Wi-Fi Direct
- You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
See "Introducing wireless set up methods" on page 153.

Features
Features by model include:
Operating System
(●: supported)
Software (●: supported)
Operating System B1265dnf B1265dfw
Software B1265dnf B1265dfw
PCL / SPL printer driver ●●
XPS printer driver ●●
Dell Printer Manager Scan to PC settings ●●
Fax to PC settings ●●
Device settings ●●
Dell Supplies Ordering Utility ●●
Windows ●●
Mac ●●
Linux ●●
Unix ●●
Firmware Download Utility ●●
Dell Printer Status ●●
Embedded Web Service ●●
Fax Dell Network PC Fax ●●
Scan Twain scan driver ●●
WIA scan driver ●●
Dell Scan Assistant ●●
PaperPort
14 (found in CD2)
●●
Software B1265dnf B1265dfw

Features B1265dnf B1265dfw
Hi-Speed USB 2.0 ●●
Network Interface Ethernet 10/100 Base TX
wired LAN
●●
Network Interface 802.11b/g/n wireless
LANa
●
Eco printing ●●
Duplex (2-sided) printing (Manual) ●●
Automatic Document Feeder (ADF) ●●
Google Cloud Print™ ●●
Fax Multi-send ●●
Delay send ●●
Priority send ●●
Secure receive ●●
Duplex print ●●
Send/ Receive
forward - fax
●●
Scan Scan to PC ●●
Features
Variety feature
Copy ID card copying ●●
Collation ●●
Poster ●●
Clone ●●
Copy (Continue) 2-up/ 4-up ●●
Adjust background ●●
Duplex copy ●●
Features B1265dnf B1265dfw
a. Depending on your country, wireless LAN card may not be available. For some counties,
only 802.11 b/g can be applied. Contact your local Dell dealer or the retailer where you
bought your machine.
(●: supported)

Useful to know
The machine does not print.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 50).
• Remove the driver and install it again (see "Installing the driver
locally" on page 23).
• Select your machine as your default machine in your Windows.
Where can I purchase accessories or supplies?
• Inquire at a Dell distributor or your retailer.
• Visit www.dell.com/support. Select your country/region to
view product service information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 92).
A paper jam has occurred.
• Open and close the front door.
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 87).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge.
• Try a different print resolution setting.
• Replace the toner cartridge.
Where can I download the machine’s driver?
•Visitwww.dell.com/support to download the latest
machine’s driver, and install it on your system.

2
1
About this user’s guide
General icons
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
• Read the safety information before using the machine.
• If you have a problem using the machine, refer to the troubleshooting
chapter.
• Terms used in this user’s guide are explained in the glossary chapter.
• All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
• The screenshots in this administrator’s guide may differ from your machine
depending on the machine’s firmware/driver version.
• The procedures in this user’s guide are mainly based on Windows 7.
Icon Text Description
Caution Gives users information to protect the machine from
possible mechanical damage or malfunction.
Note Provides additional information or detailed
specification of the machine function and feature.
Conventions
Some terms in this guide are used interchangeably, as below:
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
• Machine refers to printer or MFP.
1. Introduction 10

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3
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
Operating environment
Warning
Important safety symbols
Explanation of all icons and signs used in this chapter
Warning Hazards or unsafe practices that may result in severe
personal injury or death.
Caution Hazards or unsafe practices that may result in minor
personal injury or property damage.
Do not attempt.
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
1. Introduction 11

5
Safety information
Caution Operating method
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Caution
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
Be care when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
1. Introduction 12

6
Safety information
Caution
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.If you have a medical condition that prevents you
from lifting, do not lift the machine. Ask for help, and always use
the appropriate amount of people to left the device safety.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
Use only No.26 AWGaor larger, telephone line cord, if necessary.
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Installation / Moving
Warning
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
1. Introduction 13

7
Safety information
Maintenance / Checking
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
The machine should be connected to the power level which is
specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
Caution
a. AWG: American Wire Gauge
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
1. Introduction 14

8
Safety information
To clean and operate the machine, strictly follow the user's guide When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
Using recycled supplies, such as toner, can cause damage to the
machine.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
provided with the machine.
Otherwise, you could damage the machine.
• Do not remove any covers or guards that are fastened with
screws.
• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
• The machine should only be repaired by a Dell service
technician.
Supply usage
Caution
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
This could cause an explosion or uncontrollable fire.
1. Introduction 15

9
Machine overview
Accessories
Power cord Quick installation guide
Software CDa Misc. accessoriesb
a. The software CD contains the print drivers and software applications.
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
1. Introduction 16

10
Machine overview
1 Document feeder cover 9 Output tray
Front view
2 Document feeder guide cover 10 Output support
3 11 Paper width guide on a manual
Document feeder output tray feeder
4 Control Panel 12 Scanner lid
5 Paper level indicator 13 Scanner glass
6 Tray 14 Document feeder input tray
7 15 Paper width guide on a document
Manual feeder tray feeder
8 Front cover 16 Document feeder output support
1. Introduction 17

11
Machine overview
Rear view
1 Network port 4 USB port
2 Extension telephone socket (EXT) 5 Power receptacle
3 Telephone line socket (Line) 6 Rear cover
1. Introduction 18

12
Control panel overview
WPS
Control panel 2
(B1265df
w only)
3 ID Copy
4 Power
1 Eco Turn into eco mode to reduce toner
consumption and paper usage (see"Eco
printing" on page 53).
5
6
Fax
Copy
Configures the wireless network connection
easily without a computer (see "Wired network
setup" on page 135).
• Prints configuration sheet
- Press and hold this button for about 10
seconds until the green LED blinks slowly,
and release.
• Prints supplies info report / error report
- Press and hold this button for about 15
seconds until the green LED on, and
release.
• Prints manual
- Press this button each time you load a
sheet of paper in the tray if you have
selected Manual Feeder for Source in
your printer driver.
Allows you to copy both sides of an ID card like a
driver’s license on a single side of paper (see "ID
card copying" on page 57).
Turns the power on or off, or wakes up the
machine from the power save mode. If you need
to turn the machine off, press this button for
more than three seconds.
Switches to Fax mode.
Switches to Copy mode.
1. Introduction 19

Control panel overview
7 Scan Switches to Scan mode.
8 Menu Opens Menu mode and scrolls through the
available menus.
9 Left/Right Arrows Scrolls through the options available in the
selected menu and increases or decreases
values.
10 OK Confirms the selection on the screen.
11 Back Sends you back to the upper menu level.
12 Start Starts a job.
13 Stop/Clear Stops an operations at any time.
14 Status LED Indicates the status of your machine (see
"Understanding the status LED" on page 92).
15 Numeric keypad Dials a number or enters alphanumeric
characters.
16 On Hook
Dial
When you press this button, you can hear a dial
tone. Then enter a fax number. It is similar to
making a call using speaker phone.
17 Redial/
Pause
Redials the last number in ready mode, or inserts
a pause(-) into a fax number in edit mode.
18 Address
Book
Allows you to store frequently used fax numbers
or search for stored fax numbers.
19 Display screen Shows the current status and displays prompts
during an operation.
1. Introduction 20