Dell EMC Integrated Data Protection Appliance... Manual

Hardware Installation Guide
Dell EMC Integrated Data Protection Appliance
DP4400
Version 2.4
302-005-680
REV. 02
June 2019
lInstallation overview............................................................................................... 2
lPrepare the site and unpack the system................................................................. 3
lInstall Network Validation Tool............................................................................... 6
lInstall the rails.........................................................................................................6
lSecure the rails to the cabinet................................................................................ 7
lInstall the system in the cabinet............................................................................. 8
lInstall the bezel..................................................................................................... 10
lConnect the system to the network.......................................................................11
lConnect the power cables and power on...............................................................12
lConfigure iDRAC................................................................................................... 13
lInstalling the DataProtection-ACM pre-installation patch..................................... 13
lLaunch the Appliance Configuration Manager....................................................... 16
lAdditional resources.............................................................................................. 16

Installation overview
This guide is designed for personnel who install, configure, and maintain the Integrated
Data Protection Appliance DP4400. To use this hardware publication, you should be
familiar with digital storage equipment and cabling.
Before you begin
Gather the required materials and configure your network environment as specified in
Prepare the site and unpack the system on page 3.
Use the following sequence of actions as a guide to install the system.
Procedure
1. Install and secure the rails.
2. Install the system in the cabinet and attach the bezel.
3. Connect the system to the network.
4. Connect the power cables and power on.
Results
The system is ready for initial configuration. To continue setup, refer to the
Integrated
Data Protection Appliance DP4400 Getting Started Guide . For additional help and
resources, review the information in Additional resources on page 16.
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Prepare the site and unpack the system
Before you begin
Verify that you have the following components:
l2U DP4400 system
lRail kit, including:
nTwo sliding rails
nTwo velcro straps
nFour screws
nFour washers
lTwo power cables
lBezel
lPhillips-head screwdriver with magnetic tip (not provided)
lQualified Ethernet cables:
Type of switch NIC Type Speed Cable Required
10Gb SFP+ SFP+ (optical) 10Gb LC-to-LC with SR
optical GBICs or
twinax
1Gb or 10Gb RJ45 SFP+ with 1GbBASE-
T GBIC
1Gb UTP with RJ45
(Cat5e or Cat6)
1Gb or 10Gb RJ45 10GbBASE-T (RJ45) 1Gb or 10Gb
(depending on the
switch)
UTP/STP with RJ45
(Cat6a or Cat7)
lAnti-static wrist strap and conductive foam pad
You must have a computer at the install location with:
lA power adapter, C13 to NEMA 5–15 (if based in North America or country
specific cord in other geographical locations), or a power cord for your laptop
power adapter with a C13 plug, to power your laptop from a rack PDU
lAn Ethernet port
lLatest version of Google Chrome or Mozilla Firefox
Note
Ensure that ICMP (ping) is enabled in the customer environment during IDPA
installation.
The following steps must be completed before starting initial configuration with the
Appliance Configuration Manager:
Procedure
1. Identify 13 unassigned IP addresses for the IDPA components. To simplify
configuration, select a range of 13 contiguous addresses.
Prepare the site and unpack the system 3

Note that all components must run on a single VLAN or subnet with the
exception of the iDRAC interface, which can be on a separate subnet or VLAN.
For further information about IP addresses, see Table 1 on page 5.
Note
The DP4400 installation requires IP addresses strictly from a single subnet
having a single gateway.
2. Register the 13 IP addresses in DNS with forward and reverse lookup entries for
each address. Ensure that the router for the 13 IP addresses can be pinged.
Note
When you reserve the IP addresses, you must assign the IP addresses to the
hostnames in the DNS server. Ensure that the hostnames that are assigned to
the point products do not have an underscore (_). If the hostnames have an
underscore (_), the configuration fails.
Note
Ensure that ICMP is enabled in your network environment. The deployment of
the appliance fails if ICMP is disabled.
3. Download the license files for Data Domain Virtual Edition (DDVE), Avamar
Virtual Edition (AVE), and Data Protection Advisor (DP Advisor) from the Dell
EMC Software Licensing Central.
Note
For DP4400, only during the initial activation, the license keys are automatically
downloaded from the ELMS server if the appliance is connected to the internet.
The contact person mentioned on your sales order should have received the
License Authorization Code (LAC) letter through an email during the order
fulfillment process. The LAC letter includes the license authorization code
associated with your order, instructions for downloading software binaries, and
instructions for activating the entitlements online through Dell EMC Software
Licensing Central.
Follow the steps mentioned in the LAC letter to activate the software and
download the license keys. For additional information, see the Standard
Activation Process section in the License Activation Guide .
Note
The LAC letter has the link https://licensing.emc.com/deeplink/
<LAC> which directs you to Dell EMC Software Licensing Central. <LAC> is a
unique alphanumeric value that is mentioned in your LAC letter.
After the activation is complete, download the license keys that are generated
for Data Domain Virtual Edition (DDVE), Avamar Virtual Edition (AVE), and Data
Protection Advisor (DP Advisor). Use these license keys during the IDPA
configuration.
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IP address breakdown
During the initial configuration, IP addresses are assigned to various functional
components of IDPA, typically by allocating a range of IP addresses or optionally by
assigning discrete IP addresses manually to each functional component. IDPA requires
13 IP addresses for the various components. Using a range is the preferred method as
it simplifies the assignment and reduces the chance for errors while entering the IP
addresses. When a range of IP addresses is used during the IDPA configuration, the IP
addresses are assigned in a standard order. Use the table below to determine which IP
address is allocated to a component.
Of the 13 IP addresses, two are required for the initial network configuration - one for
the ACM and the other for the ESXi server. After the initial network configuration is
successful, the IPs for the other components can be configured using a range of 11 IP
addresses. If a range of IPs is not available, you can also set random IPs of the same
subnet to the components.
The IP Range Allocation (first column in the table) is the value you should add to the
first IP address in the range.
Table 1 IP address range assignments
IP Range
Allocation
Example Component Assigned Field
+0 192.0.2.1 vCenter VMware vCenter Server VM
+1 192.0.2.2 Target storage Management IP 1
+2 192.0.2.3 Target storage Backup IP 2
+3 192.0.2.4 Target storage Backup IP 3
+4 192.0.2.5 Backup application Server IP
+5 192.0.2.6 Backup application Avamar Proxy VM
+6 192.0.2.7 IDPA System Manager IDPA System Manager VM
+7 192.0.2.8 Reporting and Analytics Application Server Host VM
+8 192.0.2.9 Reporting and Analytics Datastore Server Host VM
+9 192.0.2.10 Search Index Master Node Host VM
+10 192.0.2.11 DD Cloud DR CDRA
(optional)
Data Domain Cloud Disaster
Recovery (DD Cloud DR) Cloud DR
Add-on (CDRA) virtual appliance
Note
IDPA is compatible with IPv4 enabled networks and does not support pure IPv6 or
dual-stack networks.
IP address breakdown 5

Install Network Validation Tool
The Network Validation Tool (NVT) runs multiple tests to validate the network
configuration. You need to run the NVT from a system on the management network.
Before you install IDPA, it is recommended that you run the Network Validation Tool
to validate the network settings for a successful deployment of IDPA in the
datacenter. You must review the network configuration before starting the IDPA
installation. To download the NVT and for more information about the tool, see
https://help.psapps.emc.com/display/HELP/Network+Validation+Tool+for+IDPA.
Install the rails
The rails are labeled left and right, and cannot be interchanged. The front side of each
rail is labeled Left Front or Right Front when the rail faces the cabinet front.
Procedure
1. Determine where to mount the system, and mark the location at the front and
back of the cabinet.
Note
Install the left rail assembly first.
2. Fully extend the rear sliding bracket of the rail.
3. Position the rail end piece labeled Left Front facing inward and orient the rear
end piece to align with the holes on the rear cabinet flanges.
4. Push the rail straight toward the rear of the rack until the latch locks in place.
Figure 1 Installing the rear end of the rail
5. For the front end piece, rotate the latch outward and pull the rail forward until
the pins slide into the flange, and release the latch to secure the rail in place.
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Figure 2 Installing the front end of the rail
6. Repeat the preceding steps to install the right rail assembly.
Secure the rails to the cabinet
The supplied screws and washers are used to secure the rail assemblies to the front
and rear of the cabinet.
Note
For square hole cabinets, install the supplied conical washer before installing the
screw. For unthreaded round hole cabinets, install only the screw without the conical
washer.
Procedure
1. Align the screws with the designated U spaces on the front and rear rack
flanges.
Ensure that the screw holes on the tab of the system retention bracket are
seated on the designated U spaces.
2. Insert and tighten the two screws using the Phillips #2 screwdriver.
Secure the rails to the cabinet 7

Figure 3 Installing screws
Install the system in the cabinet
WARNING
The system is heavy and should be installed in a cabinet by two people. To avoid
personal injury and/or damage to the equipment, do not attempt to install the
system in a cabinet without a mechanical lift and/or help from another person.
Procedure
1. At front of the cabinet, pull the inner slide rails out of the cabinet until they lock
into place.
Figure 4 Pull the inner rails out of the cabinet
2. Locate the rear rail standoff on each side of the system. Position the system
above the rails and lower the rear rail standoffs into the rear J-slots on the slide
assemblies.
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3. Rotate the system downward until all the rail standoffs are seated in the J-slots.
Figure 5 Install the system in the rails
4. Push the system inward until the lock levers click into place.
5. Pull the blue slide release lock tabs forward on both rails and slide the system
into the cabinet. The slam latches will engage to secure the system in the
cabinet.
Note
Ensure that the inner rail slides completely into the middle rail. The middle rail
locks if the inner rail is not fully engaged.
Install the system in the cabinet 9

Figure 6 Slide the system into the cabinet
Install the bezel
Procedure
1. Align and insert the right end of the bezel onto the system.
2. Press the release button and fit the left end of the bezel onto the system.
3. Lock the bezel by using the key.
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Figure 7 Installing the front bezel
Connect the system to the network
The following figure shows the location of the DP4400 network ports and iDRAC port.
Figure 8 DP4400 network and iDRAC connections
Procedure
1. Use a Cat5e or Cat6 UTP copper Ethernet cable to connect a 1 GbE port (10) to
the service computer.
2. If the DP4400 contains 10Gb BASE-T network cards, use Cat6a UTP or Cat7
copper cables to connect to the network switch.
3. If the DP4400 contains 10GB SFP network cards, use fiber cables with a 10 Gb
optical SFP, 1GBaseT RJ-45 SFP with Cat5e or Cat6 UTP copper Ethernet
cables, or direct-attached copper cables to connect the four required 10 GbE
ports (2, 3, 8, 9) to access ports on the switch in your network.
Connect the system to the network 11

4. Use a Cat5e or Cat6 copper Ethernet cable to connect the iDRAC port (1) in
the lower left of the system chassis to the network.
DP4400 ports
The following table provides the callout number and the type of port for the DP4400
ports in Figure 1 DP4400 network and iDRAC connections .
Table 2 DP4400 port types
Callout number Port type
1 iDRAC
2 10 GbE (required)
3 10 GbE (required)
4 10 GbE (unused)
5 10 GbE (unused)
6 10 GbE (unused)
7 10 GbE (unused)
8 10 GbE (required)
9 10 GbE (required)
10 1 GbE
11 1 GbE (unused)
Note
Ports 2 and 9 are a vSwitch0 network team. Ports 3 and 8 are a vSwitch1 network
team and are used during appliance configuration.
Note
Ensure that the four required 10 GbE ports (2, 3, 8, and 9) are connected to the
access ports on the switch in your network.
Connect the power cables and power on
Procedure
1. Connect the power supply units to the rack.
Note
Connect each PSU to a redundant AC power source. Redundant power sources
allow one AC source to fail or be serviced without impacting system operation.
Connect PSU 0 to one AC source, and PSU 1 to the other AC source.
The system may not power on automatically after plugging in the AC power
cords. The system identification button located on the rear of the chassis, on
the lower left-hand side illuminates blue when power is on.
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2. If the system does not power on automatically after connecting the power
cables, press the power button on the right control panel at the front of the
chassis to power on the system .
Configure iDRAC
The IDPA systems require that the Integrated Dell Remote Access Controller (iDRAC)
is configured for system upgrade and maintenance operations. Additionally, the
systems support the use of iDRAC to change security settings and enables to remotely
power the system on and off.
Before you begin
Connect to the unit using a VGA monitor with a keyboard or a serial port, power on the
appliance, and perform the following steps:
Note
Do not use iDRAC to change the storage configuration, system settings, or BIOS
settings, as making changes to these will impact the system functionality. Contact
Support if changes are required in any of these areas.
Procedure
1. During the system boot process, press F2 to access the BIOS menu.
2. In the System Setup Main Menu page, click iDRAC Settings.
The iDRAC Settings page is displayed.
3. Click Network.
The Network page is displayed.
4. Under IPv4 Settings, specify static IP address details.
5. Press Esc to return to the previous menu.
6. Select User Configuration.
a. Enable the root user.
b. Change the root user password.
Note that the default password is
Idpa_1234 .
Installing the DataProtection-ACM pre-installation patch
Before you configure the DataProtection-ACM virtual machine, install the latest IDPA
pre-installation patch if it is available.
For example:
Idpa_pre_update_N.N.N-nnnnnn.tar.gz
Where N.N.N is the latest pre-installation patch version and nnnnnn is the build
number.
Configure iDRAC 13

You can install the pre-installation patch when the DataProtection-ACM is not
registered with Secure Remote Services gateway by using SSH.
Install the IDPA pre-installation patch on the DataProtection-ACM
Before you begin
Before you configure the DataProtection-ACM virtual machine, install the latest IDPA
pre-installation patch if it is available.
For example:
Idpa_pre_update_N.N.N.nnnnnn.tar.gz
Where:
l
N.N.N is the latest pre-installation patch version.
l
nnnnnn is the build number.
You can install the pre-installation patch when the DataProtection-ACM is not
registered with ESRS gateway by using SSH.
Procedure
1. Check https://support.emc.com/downloads/41849_Integrated-Data-
Protection-Appliance to see if a pre-installation patch is available for your
version of IDPA. If a pre-installation patch is available, download it to a folder on
your laptop.
For example:
Idpa_pre_update_N.N.N.nnnnnn.tar.gz
Where:
l
N.N.N is the latest pre-installation patch version.
l
nnnnnn is the build number.
2. Open the WinSCP or SCP application on the service laptop, and then connect
to the DataProtection-ACM by performing the following actions:
a. In the File protocol field, select SFTP.
b. In the Hostname field, enter 192.168.100.100 as the IP address of the
DataProtection-ACM.
c. In the Port number field, specify the default port number 22.
d. In the User name field, enter root.
e. In the Password field, enter Idpa_1234.
f. Click Login.
The following figure shows a sample WinSCP session configuration window.
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Figure 9 WinSCP session configuration window
3. Create a temporary folder /tmp/patch.
4. Copy the Idpa_pre_update_N.N.N.nnnnnn.tar.gz file to the /tmp/
patch directory.
5. Determine the DataProtection-ACM version by typing the following command:
rpm -qa | grep dataprotection
Ensure that the DataProtection-ACM version is earlier than
dataprotection-2.0.0-571095.x86_64 .
6. Change to the directory that contains the pre-installation patch file by typing
the following command:
cd /tmp/patch
7. Extract the contents of the .tar.gz file by typing the following command:
tar -xvf Idpa_pre_update_N.N.N.nnnnnn.tar.gz
The contents are extracted to a subdirectory named
Idpa_pre_update_N.N.N.nnnnnn.
8. Change directory to Idpa_pre_update_N.N.N.nnnnnn.tar.gz directory
by typing the following command:
cd /tmp/patch/Idpa_pre_update_N.N.N.nnnnnn/
9. Change permission of install.sh file by typing the following command:
chmod +x install.sh
10. Run the installation script file by typing the following command:
./install.sh
Messages be displayed on the screen during the installation process. The
following message might be displayed, which you can ignore:
“warning: file /usr/local/dataprotection/var/configmgr/
server_data/config/InfrastructureComponents_Template.xml:
Install the IDPA pre-installation patch on the DataProtection-ACM 15

remove failed: No such file or directory”
“warning: file /usr/local/dataprotection/customscripts/
Config.properties: remove failed: No such file or
directory”
11. Verify that the pre-installation patch installation completed successfully by
typing the following command:
rpm -qa | grep dataprotection
Ensure that the DataProtection-ACM version is
dataprotection-2.0.0-
571095.x86_64 or later.
12. Delete the Idpa_pre_update_N.N.N.nnnnnn.tar.gz file, and then delete
the /tmp/patch/Idpa_pre_update_N.N.N.nnnnnn directory.
13. Edit the /usr/local/dataprotection/server/version/
applianceVersion.xml file and modify value in the <build> tag to the latest
build for the ACM and IDPA nodes.
The following example highlights the changes that you must make to the
<build> tag. In this example, the build number is 571095.
<applianceVersion>
<id>IDPA</id>
<version>
<major>2</major>
<subMajor>0</subMajor>
<minor>0</minor>
<build>571095</build>
</version>
<components>
<component>
<id>ACM</id>
<version>
<major>1</major>
<subMajor>0</subMajor>
<minor>0</minor>
<build>571095</build>
</version>
</component>
Launch the Appliance Configuration Manager
Launch the Appliance Configuration Manager to complete the initial network
configuration. The Appliance Configuration Manager (ACM) walks you through the
steps to configure network settings, license the IDPA software, and configure the
IDPA.
To continue configuring the IDPA with the ACM, refer to the
Integrated Data
Protection Appliance DP4400 Getting Started Guide . This document explains common
user tasks such as how to create backup policies and restore from backup.
Additional resources
Document references for IDPA
The IDPA documentation set includes the following publications:
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16 Integrated Data Protection Appliance DP4400 2.4 Hardware Installation Guide

l
Integrated Data Protection Appliance DP4400 Installation Guide
Instruction for installing the IDPA DP4400 hardware.
l
Integrated Data Protection Appliance Getting Started Guide
Explains how to perform initial IDPA configuration tasks and how to get started
with basic functionality like backup and restore.
l
Integrated Data Protection Appliance Product Guide
Provides the overview and administration information about the IDPA system.
l
Integrated Data Protection Appliance Release Notes
Product information about the current IDPA release.
l
Integrated Data Protection Appliance DP4400 Service Procedure Guide
Procedures for replacing or upgrading hardware components of the IDPA.
l
Integrated Data Protection Appliance Security Configuration Guide
Information about the security features that are used to control user and network
access, monitor system access and use, and support the transmission of storage
data.
l
Integrated Data Protection Appliance Software Compatibility Guide
Information about software components and versions that are used in the IDPA
product.
IDPA training resources
Video walkthroughs, demonstrations, and explanations of product features are
available online.
You can obtain additional IDPA training and information at https://
education.emc.com.
IDPA training resources 17

Copyright ©2019 Dell Inc. or its subsidiaries. All rights reserved.
Published June 2019
Dell believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.
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REQUIRES AN APPLICABLE SOFTWARE LICENSE.
Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be the property of their respective owners.
Published in the USA.
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18 Integrated Data Protection Appliance DP4400 2.4 Hardware Installation Guide