Dell DX6000 User manual

Dell™ DX6000 Systems
Hardware Owner’s
Manual

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in anymanner whatsoever without the written permissionof Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and
WindowsServerareeither trademarksor registeredtrademarksof MicrosoftCorporationintheUnited
States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
February 2010 Rev. A00

Contents 3
Contents
1 About Your System . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup . . . . . . 11
Front-Panel Features and Indicators . . . . . . . . . . 12
LCD Panel Features . . . . . . . . . . . . . . . . . . . 14
Home Screen . . . . . . . . . . . . . . . . . . . . 15
Setup Menu . . . . . . . . . . . . . . . . . . . . 16
View Menu . . . . . . . . . . . . . . . . . . . . . 16
Hard-Drive Indicator Patterns for RAID . . . . . . . . . 18
Back Panel Features and Indicators . . . . . . . . . . 19
Power Indicator Codes . . . . . . . . . . . . . . . . . 21
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 22
LCD Status Messages . . . . . . . . . . . . . . . . . . 23
Viewing Status Messages . . . . . . . . . . . . . 23
Removing LCD Status Messages . . . . . . . . . 23
System Messages . . . . . . . . . . . . . . . . . . . . 38
Warning Messages . . . . . . . . . . . . . . . . . . . 55
Diagnostics Messages . . . . . . . . . . . . . . . . . 55
Alert Messages . . . . . . . . . . . . . . . . . . . . . 56
Other Information You May Need . . . . . . . . . . . . 56

4Contents
2 Using the System Setup Program and
UEFI Boot Manager . . . . . . . . . . . . . . . . . 57
Choosing the System Boot Mode . . . . . . . . . . . . 57
Entering the System Setup Program . . . . . . . . . . . 58
Responding to Error Messages . . . . . . . . . . 58
Using the System Setup Program
Navigation Keys . . . . . . . . . . . . . . . . . . 58
System Setup Options . . . . . . . . . . . . . . . . . . 59
Main Screen . . . . . . . . . . . . . . . . . . . . 59
Memory Settings Screen . . . . . . . . . . . . . . 61
Processor Settings Screen . . . . . . . . . . . . . 62
SATA Settings Screen . . . . . . . . . . . . . . . 63
Boot Settings Screen . . . . . . . . . . . . . . . . 63
Integrated Devices Screen . . . . . . . . . . . . . 64
PCI IRQ Assignments Screen . . . . . . . . . . . 65
Serial Communication Screen . . . . . . . . . . . 66
Embedded Server Management Screen . . . . . . 67
Power Management Screen . . . . . . . . . . . . 67
System Security Screen . . . . . . . . . . . . . . 68
Exit Screen . . . . . . . . . . . . . . . . . . . . . 70
Entering the UEFI Boot Manager . . . . . . . . . . . . 70
Using the UEFI Boot Manager
Navigation Keys . . . . . . . . . . . . . . . . . . 71
UEFI Boot Manager Screen . . . . . . . . . . . . 71
UEFI Boot Settings Screen . . . . . . . . . . . . . 72
System Utilities Screen . . . . . . . . . . . . . . . 72
System and Setup Password Features . . . . . . . . . 73
Using the System Password . . . . . . . . . . . . 73
Using the Setup Password . . . . . . . . . . . . . 75

Contents 5
iDRAC Configuration Utility . . . . . . . . . . . . . . . 76
Entering the iDRAC Configuration Utility . . . . . . 77
3 Installing System Components . . . . . . . . 79
Recommended Tools . . . . . . . . . . . . . . . . . . 79
Inside the System . . . . . . . . . . . . . . . . . . . . 79
Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 81
Removing the Front Bezel . . . . . . . . . . . . . 81
Installing the Front Bezel . . . . . . . . . . . . . . 82
Information Tag . . . . . . . . . . . . . . . . . . . . . 82
Removing the Information Tag . . . . . . . . . . . 82
Replacing the Information Tag . . . . . . . . . . . 82
Opening and Closing the System . . . . . . . . . . . . 83
Opening the System . . . . . . . . . . . . . . . . 83
Closing the System . . . . . . . . . . . . . . . . . 83
Hard Drives . . . . . . . . . . . . . . . . . . . . . . . 84
Removing a Hard-Drive Blank . . . . . . . . . . . 85
Installing a Hard-Drive Blank . . . . . . . . . . . 86
Removing a Hot-Swap Hard Drive . . . . . . . . . 86
Installing a Hot-Swap Hard Drive . . . . . . . . . 86
Removing a Hard Drive From a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 87
Installing a Hard Drive Into a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 88
Power Supplies . . . . . . . . . . . . . . . . . . . . . 90
Removing a Power Supply . . . . . . . . . . . . . 90
Replacing a Power Supply . . . . . . . . . . . . . 91
Removing the Power Supply Blank . . . . . . . . 92

6Contents
Installing the Power Supply Blank . . . . . . . . . 92
Internal SD Module . . . . . . . . . . . . . . . . . . . 92
Installing the Internal SD Module . . . . . . . . . 92
Removing the Internal SD Module . . . . . . . . . 94
Internal SD Flash Card . . . . . . . . . . . . . . . . . . 94
Installing the Internal SD Flash Card . . . . . . . . 94
Removing the Internal SD Flash Card . . . . . . . 95
Internal USB Memory Key . . . . . . . . . . . . . . . . 95
Internal USB Cable . . . . . . . . . . . . . . . . . . . 97
Removing the Internal USB Cable . . . . . . . . . 97
Installing the Internal USB Cable . . . . . . . . . 97
Integrated Dell Remote Access Controller 6 (iDRAC6)
Enterprise Card (Optional) . . . . . . . . . . . . . . . . 98
Installing an iDRAC6 Enterprise Card . . . . . . . 98
Removing an iDRAC6 Enterprise Card . . . . . . . 99
VFlash Media (Optional) . . . . . . . . . . . . . . . . . 100
NIC Hardware Key . . . . . . . . . . . . . . . . . . . . 101
Cooling Shroud . . . . . . . . . . . . . . . . . . . . . 102
Removing the Cooling Shroud . . . . . . . . . . . 103
Installing the Cooling Shroud . . . . . . . . . . . . 104
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 105
Removing a Cooling Fan . . . . . . . . . . . . . . 105
Replacing a Cooling Fan . . . . . . . . . . . . . . 106
Removing the Fan Bracket . . . . . . . . . . . . . 107
Replacing the Fan Bracket . . . . . . . . . . . . . 108

Contents 7
Optical Drive . . . . . . . . . . . . . . . . . . . . . . 109
Removing the Optical Drive . . . . . . . . . . . . 109
Installing the Optical Drive . . . . . . . . . . . . . 109
Integrated Storage Controller Card . . . . . . . . . . . 112
Removing the Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 113
Installing the Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 113
RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 116
Removing a RAID Battery . . . . . . . . . . . . . 116
Installing a RAID Battery . . . . . . . . . . . . . . 116
Cable Routing . . . . . . . . . . . . . . . . . . . . . . 118
Removing the Cable Retention Bracket . . . . . . 118
Installing the Cable Retention Bracket . . . . . . 119
Expansion Cards and Expansion-Card Risers . . . . . 120
Expansion Card Installation Guidelines . . . . . . 120
Installing an Expansion Card . . . . . . . . . . . . 121
Removing an Expansion Card . . . . . . . . . . . 123
Removing Expansion-Card Riser 1 . . . . . . . . . 124
Replacing Expansion-Card Riser 1 . . . . . . . . . 125
Removing Expansion-Card Riser 2 . . . . . . . . . 126
Replacing Expansion-Card Riser 2 . . . . . . . . . 127
Removing Expansion-Card Riser 2 From the
Expansion-Card Bracket . . . . . . . . . . . . . . 128
Replacing the Riser 2 Board on the
Expansion-Card Bracket . . . . . . . . . . . . . . 130
System Memory . . . . . . . . . . . . . . . . . . . . . 130
General Memory Module Installation
Guidelines . . . . . . . . . . . . . . . . . . . . . 131
Mode-Specific Guidelines . . . . . . . . . . . . . 132
Installing Memory Modules . . . . . . . . . . . . 135

8Contents
Removing Memory Modules . . . . . . . . . . . . 137
Processors . . . . . . . . . . . . . . . . . . . . . . . . 138
Removing a Processor . . . . . . . . . . . . . . . 138
Installing a Processor . . . . . . . . . . . . . . . 141
System Battery . . . . . . . . . . . . . . . . . . . . . . 143
Replacing the System Battery . . . . . . . . . . . 143
Control Panel Assembly . . . . . . . . . . . . . . . . 145
Removing the Control Panel Display Module . . . 145
Installing the Control Panel Display Module . . . . 145
Removing the Control Panel Board . . . . . . . . 147
Installing the Control Panel Board . . . . . . . . . 147
SAS Backplane (Service Only Procedure) . . . . . . . 148
Removing the SAS Backplane . . . . . . . . . . . 148
Installing a SAS Backplane . . . . . . . . . . . . 150
System Board . . . . . . . . . . . . . . . . . . . . . . 150
Removing the System Board . . . . . . . . . . . . 150
Installing the System Board . . . . . . . . . . . . 152
4 Troubleshooting Your System . . . . . . . . 155
Safety First—For You and Your System . . . . . . . . . 155
Troubleshooting System Startup Failure . . . . . . . . 155
Troubleshooting External Connections . . . . . . . . . 155
Troubleshooting the Video Subsystem . . . . . . . . . 156
Troubleshooting a USB Device . . . . . . . . . . . . . 156
Troubleshooting a Serial I/O Device . . . . . . . . . . 157

Contents 9
Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 157
Troubleshooting a Wet System . . . . . . . . . . . . . 158
Troubleshooting a Damaged System . . . . . . . . . . 159
Troubleshooting the System Battery . . . . . . . . . . 160
Troubleshooting Power Supplies . . . . . . . . . . . . 161
Troubleshooting System Cooling Problems . . . . . . . 161
Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 162
Troubleshooting System Memory . . . . . . . . . . . . 163
Troubleshooting an Internal SD Card . . . . . . . . . . 165
Troubleshooting an Internal USB Memory Key . . . . . 166
Troubleshooting an Optical Drive . . . . . . . . . . . . 167
Troubleshooting a Hard Drive . . . . . . . . . . . . . . 168
Troubleshooting a Storage Controller . . . . . . . . . 169
Troubleshooting Expansion Cards . . . . . . . . . . . 170
Troubleshooting the Processor . . . . . . . . . . . . . 172
5 Running the System Diagnostics . . . . . 173
Using Online Diagnostics . . . . . . . . . . . . . . . . 173
Embedded System Diagnostics Features . . . . . . . . 173
When to Use the Embedded System Diagnostics . . . . 174
Running the Embedded System Diagnostics . . . . . . 174
System Diagnostics Testing Options . . . . . . . . . . 174

10 Contents
Using the Custom Test Options . . . . . . . . . . . . . 175
Selecting Devices for Testing . . . . . . . . . . . 175
Selecting Diagnostics Options . . . . . . . . . . . 175
Viewing Information and Results . . . . . . . . . . 176
6 Jumpers and Connectors . . . . . . . . . . . 177
System Board Jumpers . . . . . . . . . . . . . . . . . 177
System Board Connectors . . . . . . . . . . . . . . . . 180
SAS Backplane Board Connectors . . . . . . . . . . . 183
Expansion-Card Riser-Board Components and
PCIe Buses . . . . . . . . . . . . . . . . . . . . . . . . 184
Disabling a Forgotten Password . . . . . . . . . . . . 186
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 189
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 189
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195