Dell PowerEdge C6100 User manual

Dell™ PowerEdge™ C6100
Systems
Hardware Owner’s
Manual
Regulatory Model XS23-TY3
book.book Page 1 Thursday, March 4, 2010 4:38 PM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
_________________
Information in this document is subject to change without notice.
© 2009-2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;
Intel is a registered trademark of Intel Corporation in the U.S. and other countries;
Red Hat is a registered trademark of Red Hat, Inc. in the United States and other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model XS23-TY3
January 2010 Rev. A01
book.book Page 2 Thursday, March 4, 2010 4:38 PM

Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators . . . . . . . . . . 12
Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 15
Back-Panel Features and Indicators . . . . . . . . . . 16
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 18
Power and System Board Indicator Codes . . . . . . . 20
Power Supply Indicator Codes . . . . . . . . . . . . . 21
BMC Heart Beat LED. . . . . . . . . . . . . . . . . . . 22
POST Error Codes . . . . . . . . . . . . . . . . . . . . 23
Collecting System Event Log for Investigation . . . 23
Other Information You May Need . . . . . . . . . . . . 33
2 Using the System Setup Program . . . . . . 35
Start Menu . . . . . . . . . . . . . . . . . . . . . . . . 35
System Setup Options at Boot . . . . . . . . . . . . . . 36
Console Redirection . . . . . . . . . . . . . . . . . . . 36
Main Menu. . . . . . . . . . . . . . . . . . . . . . . . 37
Main Screen . . . . . . . . . . . . . . . . . . . . 37
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4Contents
AMIBIOS Settings. . . . . . . . . . . . . . . . . . 38
Processor Settings . . . . . . . . . . . . . . . . . 38
System Memory Settings . . . . . . . . . . . . . . 38
Advanced Menu . . . . . . . . . . . . . . . . . . . . . 39
CPU Configuration . . . . . . . . . . . . . . . . . 39
Memory Configuration . . . . . . . . . . . . . . . 40
IDE Configuration . . . . . . . . . . . . . . . . . . 41
Primary IDE Master . . . . . . . . . . . . . . . . . 41
USB Configuration . . . . . . . . . . . . . . . . . 43
PCI Configuration . . . . . . . . . . . . . . . . . . 44
Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . 45
Boot Settings Configuration . . . . . . . . . . . . 45
Security Menu . . . . . . . . . . . . . . . . . . . . . . 45
Server Menu . . . . . . . . . . . . . . . . . . . . . . . 47
System Management . . . . . . . . . . . . . . . . 48
Remote Access Configuration . . . . . . . . . . . 48
IPMI Configuration . . . . . . . . . . . . . . . . . 49
LAN Configuration . . . . . . . . . . . . . . . . . 50
Power Throttling Configuration . . . . . . . . . . . 50
IP Address . . . . . . . . . . . . . . . . . . . . . 50
Subnet Mask . . . . . . . . . . . . . . . . . . . . 51
Default Gateway IP . . . . . . . . . . . . . . . . . 51
Exit Menu. . . . . . . . . . . . . . . . . . . . . . . . . 51
3 Installing System Components . . . . . . . 53
Safety Instructions . . . . . . . . . . . . . . . . . . . . 53
Recommended Tools . . . . . . . . . . . . . . . . . . . 53
Inside the System. . . . . . . . . . . . . . . . . . . . . 54
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Contents 5
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 55
Removing a Hard-Drive Blank . . . . . . . . . . . 55
Installing a Hard-Drive Blank. . . . . . . . . . . . 55
Removing a Hard-Drive Carrier. . . . . . . . . . . 56
Installing a Hard Drive Carrier . . . . . . . . . . . 57
Removing a Hard Drive From a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 57
Installing a Hard Drive Into a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 58
Power Supplies . . . . . . . . . . . . . . . . . . . . . 59
Removing a Power Supply . . . . . . . . . . . . . 59
Installing a Power Supply . . . . . . . . . . . . . 60
System-Board Assembly . . . . . . . . . . . . . . . . . 61
Removing a System-Board Assembly . . . . . . . 61
Installing a System-Board Assembly . . . . . . . . 62
Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 63
Removing the Cooling Shroud . . . . . . . . . . . 63
Installing the Cooling Shroud. . . . . . . . . . . . 64
Heat Sinks . . . . . . . . . . . . . . . . . . . . . . . . 64
Removing the Heat Sink . . . . . . . . . . . . . . 64
Installing the Heat Sink . . . . . . . . . . . . . . . 66
Processor . . . . . . . . . . . . . . . . . . . . . . . . 66
Removing a Processor . . . . . . . . . . . . . . . 66
Installing a Processor . . . . . . . . . . . . . . . 68
Expansion-Card Assembly and Expansion Card . . . . 69
Removing the Expansion Card . . . . . . . . . . . 69
Installing the Expansion Card . . . . . . . . . . . 71
Expansion-Card Connector . . . . . . . . . . . . . . . 72
Removing the Expansion-Card Connector . . . . . 72
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6Contents
Installing the Expansion-Card Connector. . . . . . 74
Mezzanine Card . . . . . . . . . . . . . . . . . . . . . 74
Removing the SAS Mezzanine Card . . . . . . . . 74
Installing the SAS Mezzanine Card . . . . . . . . . 75
Removing the Infiniband Mezzanine Card . . . . . 76
Installing the Infiniband Mezzanine Card. . . . . . 77
System Memory . . . . . . . . . . . . . . . . . . . . . 77
Supported DIMM Configuration . . . . . . . . . . 77
Removing Memory Modules . . . . . . . . . . . . 79
Installing Memory Modules. . . . . . . . . . . . . 80
Interposer Extenders. . . . . . . . . . . . . . . . . . . 82
Removing the Interposer Extender . . . . . . . . . 82
Installing the Interposer Extender . . . . . . . . . 83
System Battery . . . . . . . . . . . . . . . . . . . . . . 84
Replacing the System Battery . . . . . . . . . . . 84
RAID Battery (Optional) . . . . . . . . . . . . . . . . . 85
Removing the RAID Battery. . . . . . . . . . . . . 85
Installing the RAID Battery . . . . . . . . . . . . . 86
Removing the RAID Battery Carrier. . . . . . . . . 87
Installing the RAID Battery Carrier . . . . . . . . . 88
System Board. . . . . . . . . . . . . . . . . . . . . . . 89
Removing a System Board . . . . . . . . . . . . . 89
Installing a System Board. . . . . . . . . . . . . . 90
Opening and Closing the System . . . . . . . . . . . . 91
Opening the System. . . . . . . . . . . . . . . . . 91
Closing the System . . . . . . . . . . . . . . . . . 92
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 92
Removing a Cooling Fan . . . . . . . . . . . . . . 92
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Contents 7
Installing a Cooling Fan . . . . . . . . . . . . . . . 94
Power Distribution Boards . . . . . . . . . . . . . . . 94
Removing a Power Distribution Board . . . . . . . 94
Installing a Power Distribution Board . . . . . . . 96
Fan Controller Board. . . . . . . . . . . . . . . . . . . 97
Installing the Fan Controller Board . . . . . . . . . 98
Midplanes . . . . . . . . . . . . . . . . . . . . . . . . 99
Removing the Midplanes . . . . . . . . . . . . . . 99
Installing the Midplanes . . . . . . . . . . . . . . 104
Backplanes . . . . . . . . . . . . . . . . . . . . . . . 105
Removing the Backplane . . . . . . . . . . . . . . 105
Installing the Backplane . . . . . . . . . . . . . . 108
Front Panels . . . . . . . . . . . . . . . . . . . . . . . 109
Removing the Front Panel . . . . . . . . . . . . . 109
Installing Front Panel . . . . . . . . . . . . . . . . 111
4 Troubleshooting Your System . . . . . . . . 113
Safety First—For You and Your System . . . . . . . . . 113
Installation Problems . . . . . . . . . . . . . . . . . . 113
Troubleshooting System Startup Failure . . . . . . . . 114
Troubleshooting External Connections . . . . . . . . . 114
Troubleshooting the Video Subsystem . . . . . . . . . 114
Troubleshooting a USB Device . . . . . . . . . . . . . 114
Troubleshooting a Serial I/O Device . . . . . . . . . . 115
Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 116
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8Contents
Troubleshooting a Wet System. . . . . . . . . . . . . 117
Troubleshooting a Damaged System. . . . . . . . . . 118
Troubleshooting the System Battery . . . . . . . . . . 118
Troubleshooting Power Supplies . . . . . . . . . . . 119
Troubleshooting System Cooling Problems . . . . . . 120
Troubleshooting a Fan . . . . . . . . . . . . . . . . . 120
Troubleshooting System Memory . . . . . . . . . . . 121
Troubleshooting a Hard Drive . . . . . . . . . . . . . 123
Troubleshooting a Storage Controller . . . . . . . . . 124
Troubleshooting Expansion Cards . . . . . . . . . . . 125
Troubleshooting Processors . . . . . . . . . . . . . . 126
IRQ Assignment Conflicts . . . . . . . . . . . . . . . 127
5 Jumpers and Connectors. . . . . . . . . . . . 129
System Board Connectors . . . . . . . . . . . . . . . 129
Backplane Connectors. . . . . . . . . . . . . . . . . 130
3.5" drives . . . . . . . . . . . . . . . . . . . . . 130
2.5" drives . . . . . . . . . . . . . . . . . . . . . 132
Midplane Connectors . . . . . . . . . . . . . . . . . 134
Interposer Extender Connectors . . . . . . . . . . . . 135
Mezzanine Card Connectors . . . . . . . . . . . . . . 136
Fan Controller Board Connectors . . . . . . . . . . . 138
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Contents 9
Power Distribution Board Connectors . . . . . . . . . 139
Jumper Settings . . . . . . . . . . . . . . . . . . . . . 139
System Configuration Jumper Settings. . . . . . . 140
Backplane Jumper Settings . . . . . . . . . . . . 141
6 Getting Help. . . . . . . . . . . . . . . . . . . . . . 143
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 143
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
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10 Contents
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About Your System 11
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Keystroke Description
<F2> Enters the System Setup program. See "Start Menu" on page 35.
<F11> Enters the BIOS Boot Manager. See "System Setup Options at Boot"
on page 36.
<F12> Starts Preboot eXecution Environment (PXE) boot.
<Ctrl><C> Enters the SAS Configuration Utility. For more information,
see the SAS adapter documentation.
<Ctrl><H> Enters the RAID configuration utility. For more information,
see the documentation for your SAS RAID card.
<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your integrated NIC.
book.book Page 11 Thursday, March 4, 2010 4:38 PM

12 About Your System
Front-Panel Features and Indicators
Figure 1-1. Front Panel—3.5" Hard Drives With Four System Boards
Figure 1-2. Front Panel—3.5" Hard Drives With Three System Boards
Figure 1-3. Front Panel—3.5" Hard Drives With Two System Boards
1-0
1-1
1-2
2-0
2-1
2-2
3-0
3-1
3-2
4-0
4-1
4-2
1234 67895
1-0
2-0
4-0
1-1
2-1
4-1
1-2
2-2
4-2
1-3
2-3
4-3
1234 5 6789
2-0
2-1
2-2
2-3
2-4
2-5
4-0
4-1
4-2
4-3
4-4
4-5
1234 5 6789
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About Your System 13
Figure 1-4. Front Panel—2.5" Hard Drives With Four System Boards
Figure 1-5. Front Panel—2.5" Hard Drives With Three System Boards
1-0 1-1 1-2 1-3 1-4 1-5 2-0 2-1 2-2 2-3 2-4 2-5 3-0 3-1 3-2 3-3 3-4 3-5 4-0 4-1 4-2 4-3 4-4 4-5
1 234 56789
*
1-0
1-1 1-2
1-3 1-4 1-5
1-6 1-7
2-0 2-1 2-2
2-3 2-4
2-5 2-6
2-7
4-0 4-1
4-2 4-3
4-4 4-5
4-6 4-7
1345
279
*8
6
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14 About Your System
Figure 1-6. Front Panel—2.5" Hard Drives With Two System Boards
Item Indicator, Button,
or Connector
Icon Description
1, 3, 7, 9 Power-on indicator/
power button (system
boards 1, 2, 4, 3)
The power-on indicator lights
when the system power is on.
The power button controls the
DC power supply output to the system.
NOTE: When powering on the system,
the video monitor can take from several
seconds to over 2 minutes to display an
image, depending on the amount of
memory installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.
NOTE: To force an ungraceful shutdown,
press and hold the power button for
5 seconds.
2, 4, 6, 8 System identification
indicator/button
(system boards 1, 2,
4, 3)
The identification button can be used
to locate a particular system and system
board within a chassis.
When the button is pushed, the blue
system status indicator on the front
and the back blink until the button is
pushed again.
2-0
2-1 2-2
2-3 2-4 2-5
2-6 2-7
2-8 2-9 2-10
2-11 4-0
4-1 4-2
4-3
4-4 4-5
4-6 4-7
4-8 4-9
4-10 4-11
1345
279
*8
6
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About Your System 15
Hard-Drive Indicator Patterns
Figure 1-7. Hard Drive Indicators
Table 1-1. Hard Drive Status Indicators
5 Hard drives Up to twelve hot-swappable
3.5-inch hard drives.
Up to twenty four hot-swappable
2.5-inch hard drives.
* Drive cover Applicable only for 2.5" hard
drive system.
1 hard-drive activity indicator
(green)
2 hard-drive status indicator
(green and amber)
Drive-Status Indicator Pattern Condition
Off Slot empty
Solid green Hard drive online/access
Blinks green Hard drive rebuilding/ hard drive
identification/preparing for removal
Blinks green/amber Rebuild abort
Blinks amber Hard drive failed
Item Indicator, Button,
or Connector
Icon Description
1
2
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16 About Your System
Back-Panel Features and Indicators
Figure 1-8. Back Panel—Four System Boards
Item Indicator, Button,
or Connector
Icon Description
1 Power supply 2 (PS2) 470W / 750W / 1100W/ 1400W
2 Power supply 1 (PS1) 470W / 750W / 1100W/ 1400W
3 USB connectors (2) Connect USB devices to the system.
The ports are USB 2.0-compliant.
4 System identification
indicator
Both the systems management software
and the identification buttons located
on the front can cause the indicator to
flash blue to identify a particular
system and system board.
Lights amber when the system needs
attention due to a problem.
5 Ethernet connector 1 Embedded 10/100/1000 NIC
connectors.
6 Ethernet connector 2 Embedded 10/100/1000 NIC
connectors.
7 KVM over IP Port Dedicated management port.
8 Serial connector Connects a serial device to the system.
1 2 3 4 5 6 7 8 9 10
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About Your System 17
Figure 1-9. Enumeration—Four System Boards
Figure 1-10. Enumeration—Three System Boards
9 Video connector Connects a VGA display to the system.
10 Power-on indicator/
power button (system
board 1)
The power-on indicator lights
when the system power is on.
The power button controls the
DC power supply output to the system.
NOTE: When powering on the system,
the video monitor can take from several
seconds to over 2 minutes to display an
image, depending on the amount of
memory installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.
NOTE: To force an ungraceful shutdown,
press and hold the power button for
five seconds.
Item Indicator, Button,
or Connector
Icon Description
3
4
1
2
4
1
2
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18 About Your System
Figure 1-11. Enumeration—Two System Boards
NIC Indicator Codes
Figure 1-12. NIC Indicators
1 link indicator 2 activity indicator
NIC Status Indicator (link) Condition
Steady amber Link at 1 Gbps speed
Blinks amber Identifying port with 1 Gbps connection
Steady green Link at 100 Mbps speed
Blinks green Identifying port with 10 Mbps or 100 Mbps
connection
Off Link at 10 Mbps speed
4 2
12
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About Your System 19
Figure 1-13. NIC Indicators (KVM Over IP Port)
NIC Status Indicator (activity) Condition
Steady green Link LAN / No access
Blinks green Accessing LAN
Off Idle
1 link indicator 2 activity indicator
NIC Status Indicator (link) Condition
Steady Green Link at 100 Mbps speed
Off Link at 10 Mbps speed
NIC Status Indicator (activity) Condition
Steady green Link LAN / No access
Blinks green LAN access
Green off Idle
12
book.book Page 19 Thursday, March 4, 2010 4:38 PM

20 About Your System
Power and System Board Indicator Codes
The LEDs on the system front panel and back panel display status codes
during system startup. For location of the LEDs on the front panel,
see Figure 1-1 for 3.5" hard drive and Figure 1-4 for 2.5" hard drive systems.
For location of the LEDs on the back panel, see Figure 1-8.
Table 1-2 lists the status associated with the status codes.
Table 1-2. Status Indicator Codes
Component Indicator Condition
Power-on
indicator
Steady Green
Blinks Amber
Blinks
Green/Amber
Power On S0/S1
BMC Critical condition event in Power Off
mode S4/S5
BMC Critical condition event in Power On
mode S0/S1
System
identification
indicator
Steady Blue
Blinks Blue
Off
IPMI Via Chassis Identify Command On or
ID Button Press ID On
Only IPMI using Chassis Identify Command
Blink On
IPMI using Chassis Identify Command Off
or ID Button Press ID Off
book.book Page 20 Thursday, March 4, 2010 4:38 PM