Dell PowerEdge E07S Series User manual

Dell™ PowerEdge™
R310 Systems
Hardware Owner’s
Manual
Regulatory Model: E07S Series
Regulatory Type: E07S002
R310HOM.book Page 1 Thursday, March 4, 2010 1:03 AM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;
Microsoft, Windows,Windows Server, and MS-DOS are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model: E07S Series
Regulatory Type: E07S002
March 2010 Rev. A00
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Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators . . . . . . . . . . 12
LCD Panel Features (Optional). . . . . . . . . . . . . . 14
Home Screen . . . . . . . . . . . . . . . . . . . . 16
Setup Menu. . . . . . . . . . . . . . . . . . . . . 16
View Menu . . . . . . . . . . . . . . . . . . . . . 17
Hard-Drive Status Indicators . . . . . . . . . . . . . . 18
Back-Panel Features and Indicators . . . . . . . . . . 19
Guidelines for Connecting External Devices . . . . . . 21
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 21
Power Indicator Codes . . . . . . . . . . . . . . . . . 22
Diagnostic Lights (Optional). . . . . . . . . . . . . . . 23
LCD Status Messages (Optional) . . . . . . . . . . . . 25
Solving Problems Described by LCD Status
Messages (Optional) . . . . . . . . . . . . . . . . 37
Removing LCD Status Messages
(Optional) . . . . . . . . . . . . . . . . . . . . . . 37
System Messages . . . . . . . . . . . . . . . . . . . . 38
Warning Messages . . . . . . . . . . . . . . . . . . . 52
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4Contents
Diagnostics Messages. . . . . . . . . . . . . . . . . . 52
Alert Messages . . . . . . . . . . . . . . . . . . . . . 52
2 Using the System Setup Program and
UEFI Boot Manager . . . . . . . . . . . . . . . . . 53
Choosing the System Boot Mode . . . . . . . . . . . . 53
Entering the System Setup Program . . . . . . . . . . . 54
Responding to Error Messages. . . . . . . . . . . 54
Using the System Setup Program Navigation
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 54
System Setup Options . . . . . . . . . . . . . . . . . . 55
Main Screen . . . . . . . . . . . . . . . . . . . . 55
Memory Settings Screen . . . . . . . . . . . . . . 57
Processor Settings Screen . . . . . . . . . . . . . 57
SATA Settings Screen. . . . . . . . . . . . . . . . 58
Boot Settings Screen . . . . . . . . . . . . . . . . 59
Integrated Devices Screen . . . . . . . . . . . . . 60
PCI IRQ Assignments Screen . . . . . . . . . . . . 61
Serial Communication Screen . . . . . . . . . . . 61
Power Management Screen . . . . . . . . . . . . 62
System Security Screen . . . . . . . . . . . . . . 63
Exit Screen . . . . . . . . . . . . . . . . . . . . . 65
Entering the UEFI Boot Manager. . . . . . . . . . . . . 65
Using the UEFI Boot Manager Navigation
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 66
UEFI Boot Manager Screen. . . . . . . . . . . . . 66
UEFI Boot Settings Screen . . . . . . . . . . . . . 67
System Utilities Screen . . . . . . . . . . . . . . . 67
System and Setup Password Features. . . . . . . . . . 67
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Contents 5
Using the System Password . . . . . . . . . . . . 68
Using the Setup Password . . . . . . . . . . . . . 70
Embedded System Management . . . . . . . . . . . . 71
Baseboard Management Controller
Configuration. . . . . . . . . . . . . . . . . . . . . . . 72
Entering the BMC Setup Module . . . . . . . . . . 72
iDRAC Configuration Utility . . . . . . . . . . . . . . . 73
Entering the iDRAC Configuration Utility . . . . . . 73
3 Installing System Components . . . . . . . . 75
Recommended Tools. . . . . . . . . . . . . . . . . . . 75
Inside the System . . . . . . . . . . . . . . . . . . . . 75
Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 77
Opening and Closing the System . . . . . . . . . . . . 78
Opening the System . . . . . . . . . . . . . . . . 78
Closing the System . . . . . . . . . . . . . . . . . 79
Optical Drive (Optional) . . . . . . . . . . . . . . . . . 80
Removing an Optical Drive . . . . . . . . . . . . . 80
Installing an Optical Drive . . . . . . . . . . . . . 82
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 83
Removing a Drive Blank . . . . . . . . . . . . . . 83
Installing a Drive Blank . . . . . . . . . . . . . . . 84
Removing a Hard-Drive Carrier. . . . . . . . . . . 84
Installing a Hard-Drive Carrier . . . . . . . . . . . 86
Removing a Hard Drive From a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 86
Installing a Hard Drive Into a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 88
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6Contents
Removing a Cabled Hard Drive . . . . . . . . . . . 88
Installing a Cabled Hard Drive . . . . . . . . . . . 89
Removing a Hard Drive From a
Hard-Drive Bracket . . . . . . . . . . . . . . . . . 91
Installing a Hard Drive Into a
Hard-Drive Bracket . . . . . . . . . . . . . . . . . 91
Expansion Card. . . . . . . . . . . . . . . . . . . . . . 92
Expansion Card Installation Guidelines. . . . . . . 92
Installing an Expansion Card . . . . . . . . . . . . 94
Removing an Expansion Card. . . . . . . . . . . . 96
Expansion-Card Riser . . . . . . . . . . . . . . . . . . 97
Removing an Expansion-Card Riser . . . . . . . . 97
Installing an Expansion-Card Riser . . . . . . . . . 99
Internal USB Memory Key . . . . . . . . . . . . . . . . 99
Cooling Shroud . . . . . . . . . . . . . . . . . . . . . 101
Removing the Cooling Shroud . . . . . . . . . . 101
Installing the Cooling Shroud . . . . . . . . . . . 102
Integrated Storage Controller Card . . . . . . . . . . 103
Removing the Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . 103
Installing the Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . 105
System Memory . . . . . . . . . . . . . . . . . . . . 106
General Memory Module Installation
Guidelines . . . . . . . . . . . . . . . . . . . . . 106
Mode-Specific Guidelines . . . . . . . . . . . . 106
Installing Memory Modules. . . . . . . . . . . . 109
Removing Memory Modules . . . . . . . . . . . 111
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . 112
Removing a Cooling Fan . . . . . . . . . . . . . 112
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Contents 7
Installing a Cooling Fan . . . . . . . . . . . . . . . 113
iDRAC6 Express Card (Optional). . . . . . . . . . . . . 114
Installing an iDRAC6 Express Card . . . . . . . . . 114
Removing an iDRAC6 Express Card . . . . . . . . 116
iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 117
Installing an iDRAC6 Enterprise Card . . . . . . . 117
Removing an iDRAC6 Enterprise Card . . . . . . . 119
VFlash Media (Optional) . . . . . . . . . . . . . . . . . 120
Installing a VFlash Media Card . . . . . . . . . . . 120
Removing a VFlash Media Card . . . . . . . . . . 120
Processor . . . . . . . . . . . . . . . . . . . . . . . . 120
Removing a Processor . . . . . . . . . . . . . . . 120
Installing a Processor . . . . . . . . . . . . . . . 124
Power Supplies . . . . . . . . . . . . . . . . . . . . . 125
Removing a Redundant Power Supply . . . . . . . 125
Installing a Redundant Power Supply . . . . . . . 127
Removing the Power Supply Blank. . . . . . . . . 127
Installing the Power Supply Blank . . . . . . . . . 127
Removing a Non-Redundant Power
Supply. . . . . . . . . . . . . . . . . . . . . . . . 128
Installing a Non-Redundant Power
Supply. . . . . . . . . . . . . . . . . . . . . . . . 130
System Battery . . . . . . . . . . . . . . . . . . . . . . 130
Replacing the System Battery . . . . . . . . . . . 130
Control Panel Assembly . . . . . . . . . . . . . . . . . 132
Removing the Control Panel Board Assembly
and the Control Panel Display Module . . . . . . . 132
Installing the Control Panel Board Assembly
and the Control Panel Display Module . . . . . . . 134
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8Contents
SAS Backplane. . . . . . . . . . . . . . . . . . . . . 135
Removing the SAS Backplane . . . . . . . . . . 135
Installing the SAS Backplane. . . . . . . . . . . 137
Power Distribution Board . . . . . . . . . . . . . . . 138
Removing the Power Distribution
Board . . . . . . . . . . . . . . . . . . . . . . . 138
Replacing the Power Distribution
Board . . . . . . . . . . . . . . . . . . . . . . . 140
System Board . . . . . . . . . . . . . . . . . . . . . 141
Removing the System Board . . . . . . . . . . . 141
Installing the System Board. . . . . . . . . . . . 143
4 Troubleshooting Your System . . . . . . . . 145
Safety First—For You and Your System . . . . . . . . 145
Troubleshooting System Startup Failure. . . . . . . . 145
Troubleshooting External Connections . . . . . . . . 145
Troubleshooting the Video Subsystem. . . . . . . . . 146
Troubleshooting a USB Device . . . . . . . . . . . . 146
Troubleshooting a Serial I/O Device. . . . . . . . . . 147
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 147
Troubleshooting a Wet System. . . . . . . . . . . . . 148
Troubleshooting a Damaged System. . . . . . . . . . 149
Troubleshooting the System Battery . . . . . . . . . . 150
Troubleshooting Power Supply . . . . . . . . . . . . 151
Troubleshooting System Cooling Problems . . . . . . 151
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Contents 9
Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 152
Troubleshooting System Memory . . . . . . . . . . . . 153
Troubleshooting an Internal USB Key . . . . . . . . . . 155
Troubleshooting an Optical Drive . . . . . . . . . . . . 156
Troubleshooting a Tape Backup Unit . . . . . . . . . . 157
Troubleshooting a Hard Drive . . . . . . . . . . . . . . 158
Troubleshooting an Expansion Card. . . . . . . . . . . 159
Troubleshooting the Processor . . . . . . . . . . . . . 160
5 Running the System Diagnostics . . . . . . 161
Using Online Diagnostics . . . . . . . . . . . . . . . . 161
Embedded System Diagnostics Features . . . . . . . . 161
When to Use the Embedded System
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 162
Running the Embedded System Diagnostics . . . . . . 162
System Diagnostics Testing Options . . . . . . . . . . 162
Using the Custom Test Options . . . . . . . . . . . . . 163
Selecting Devices for Testing . . . . . . . . . . . 163
Selecting Diagnostics Options . . . . . . . . . . . 163
Viewing Information and Results . . . . . . . . . . 163
6 Jumpers and Connectors . . . . . . . . . . . 165
System Board Jumpers . . . . . . . . . . . . . . . . . 165
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10 Contents
System Board Connectors . . . . . . . . . . . . . . . 166
Disabling a Forgotten Password. . . . . . . . . . . . 168
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 169
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 169
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
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