Dell PowerEdge C6320 User manual

Dell PowerEdge C6320
Owner's Manual
Regulatory Model: B08S
Regulatory Type: B08S003

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
©2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual
property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other
marks and names mentioned herein may be trademarks of their respective companies.
2016 - 06
Rev. A02

Contents
1 Dell PowerEdge C6320 product overview.......................................................8
Supported configurations for PowerEdge C6320 system...................................................................8
Accessing system features during startup............................................................................................9
Front panel features and indicators....................................................................................................10
Hard drive indicator patterns.............................................................................................................. 12
Back panel features and indicators.....................................................................................................13
LAN indicator codes............................................................................................................................ 15
Power and system board indicator codes..........................................................................................16
Power Supply Unit indicator codes.....................................................................................................17
1400 W AC/1400 W HVDC PSUs...................................................................................................17
1600 W AC/1600 W HVDC PSU.................................................................................................... 17
Baseboard Management Controller (BMC) heart beat LED...............................................................18
System configuration limitations by Intel Xeon processor E5-2600 v3 and E5-2600 v4
product family .................................................................................................................................... 18
Locating your system Service Tag......................................................................................................22
2 Documentation resources................................................................................ 25
3 Technical specifications....................................................................................28
Chassis dimensions.............................................................................................................................28
Processor specifications..................................................................................................................... 29
PSU specifications...............................................................................................................................29
System battery specifications ............................................................................................................30
Memory specifications .......................................................................................................................30
Environmental specifications ............................................................................................................ 30
4 Initial system setup and configuration...........................................................33
Setting up your system....................................................................................................................... 33
iDRAC configuration........................................................................................................................... 33
Options to set up iDRAC IP address............................................................................................. 33
Options to install the operating system............................................................................................. 34
Methods to download firmware and drivers................................................................................34
5 Pre-operating system management applications........................................ 36
Options to manage the pre-operating system applications............................................................. 36
System Setup.......................................................................................................................................36
Viewing System Setup................................................................................................................... 37
System Setup details......................................................................................................................37
3

System BIOS.................................................................................................................................. 38
iDRAC Settings utility.....................................................................................................................59
Device Settings..............................................................................................................................60
Dell Lifecycle Controller.....................................................................................................................60
Embedded system management................................................................................................. 60
Boot Manager......................................................................................................................................60
Viewing Boot Manager.................................................................................................................. 61
Boot Manager main menu............................................................................................................ 61
PXE boot..............................................................................................................................................62
6 Installing and removing system components...............................................63
Safety instructions...............................................................................................................................63
Before working inside your system.................................................................................................... 63
After working inside your system....................................................................................................... 64
Recommended tools.......................................................................................................................... 64
System cover.......................................................................................................................................64
Removing the system cover......................................................................................................... 64
Installing the system cover........................................................................................................... 65
Inside the system................................................................................................................................ 66
Cooling fans........................................................................................................................................ 67
Removing a cooling fan................................................................................................................ 67
Installing a cooling fan..................................................................................................................68
Hard drives.......................................................................................................................................... 69
Removing a 3.5-inch hard drive blank......................................................................................... 69
Installing a 3.5-inch hard drive blank........................................................................................... 70
Removing a 2.5-inch hard drive blank......................................................................................... 70
Installing a 2.5-inch hard drive blank............................................................................................ 71
Removing a hard drive...................................................................................................................72
Installing a hard drive.....................................................................................................................73
Removing a hard drive from a hard drive carrier......................................................................... 73
Installing a hard drive into a hard drive carrier.............................................................................74
Installing a 2.5-inch SSD into a 3.5-inch hard drive carrier.........................................................74
SSD and SSD holder.............................................................................................................................77
Removing the SSD and SSD Holder..............................................................................................77
Installing the SSD and SSD holder................................................................................................ 79
DC to DC board.............................................................................................................................79
Cable routings for SSD and DC to DC board and LSI 2008........................................................ 81
SATADOM............................................................................................................................................82
Removing the SATADOM..............................................................................................................82
Installing the SATADOM................................................................................................................83
Cable routing for SATADOM and LSI 2008..................................................................................84
Power supply units..............................................................................................................................84
4

Removing a power supply unit.....................................................................................................85
Installing a power supply unit.......................................................................................................86
System board tray............................................................................................................................... 86
Removing the system board tray .................................................................................................86
Installing the system board tray ...................................................................................................87
System board assembly...................................................................................................................... 88
Removing the system board assembly ....................................................................................... 88
Installing the system board assembly ......................................................................................... 88
Cooling shroud................................................................................................................................... 89
Removing the cooling shroud .....................................................................................................89
Installing the cooling shroud .......................................................................................................90
Heat sinks.............................................................................................................................................91
Removing the heat sink ................................................................................................................91
Installing the heat sink ..................................................................................................................92
Processors .......................................................................................................................................... 93
Removing a processor ................................................................................................................. 93
Installing a processor ................................................................................................................... 94
Expansion card assembly and expansion card ................................................................................. 95
Removing the expansion card......................................................................................................96
Installing the expansion card........................................................................................................ 97
PCI-E slot priority ...............................................................................................................................98
PERC cards..........................................................................................................................................98
Removing the PERC card .............................................................................................................98
Installing the PERC card ...............................................................................................................99
Riser card ............................................................................................................................................99
Optional riser cards.....................................................................................................................100
Removing the riser card..............................................................................................................100
Installing the riser card................................................................................................................ 101
Optional mezzanine cards................................................................................................................102
Removing the optional LSI 2008 SAS mezzanine card............................................................. 102
Installing the optional LSI 2008 SAS mezzanine card .............................................................. 103
Cable routing for LSI 2008 SAS mezzanine card.......................................................................104
Removing the 1GbE mezzanine card......................................................................................... 105
Installing the 1GbE mezzanine card .......................................................................................... 107
Removing the 10GbE mezzanine card ......................................................................................108
Installing the 10GbE mezzanine card ........................................................................................ 110
Mezzanine card bridge board ...........................................................................................................111
Removing the mezzanine card bridge board .............................................................................111
Installing the mezzanine card bridge board .............................................................................. 112
System memory.................................................................................................................................113
Memory slot features ..................................................................................................................113
Supported memory module configuration ................................................................................113
5

Removing the memory modules ............................................................................................... 115
Installing the memory modules.................................................................................................. 116
System battery....................................................................................................................................117
Replacing the system battery ..................................................................................................... 117
System board .................................................................................................................................... 119
Removing a system board ..........................................................................................................119
Installing a system board ........................................................................................................... 120
Cable routing for onboard SATA cables (1U node) ................................................................... 122
Trusted Platform Module.................................................................................................................. 123
Installing the Trusted Platform Module...................................................................................... 123
Initializing the TPM for BitLocker users...................................................................................... 124
Initializing the TPM for TXT users............................................................................................... 124
Power distribution boards.................................................................................................................125
Removing the power distribution board 1..................................................................................125
Removing the power distribution board 2..................................................................................127
Installing the power distribution board 2................................................................................... 128
Installing the power distribution board 1....................................................................................129
Cable routing for the power distribution boards ......................................................................130
Midplanes...........................................................................................................................................132
Removing the midplane.............................................................................................................. 132
Installing the midplane................................................................................................................136
Cable routing–midplane to the hard drive backplane ..............................................................137
Cable routing for middle plane to 2.5-inch hard drive backplane for expander
configuration ...............................................................................................................................141
Hard drive backplanes.......................................................................................................................142
Removing the hard drive backplane...........................................................................................144
Installing the hard drive backplane.............................................................................................146
2.5-inch hard drive expander configuration.................................................................................... 147
Removing the 2.5-inch hard drive backplane for expander configuration.............................. 148
Installing the 2.5-inch hard drive backplane for expander configuration.................................152
Control panel.....................................................................................................................................153
Removing the control panel....................................................................................................... 153
Installing the control panel......................................................................................................... 155
Sensor boards....................................................................................................................................155
Removing the sensor board for 3.5-inch hard drive system..................................................... 155
Installing the sensor board for 3.5-inch hard drive system.......................................................156
Cable routing for sensor board and control panel for 3.5-inch hard drive system..................157
Removing the sensor board for 2.5-inch hard drive system.....................................................158
Installing the sensor board for 2.5-inch hard drive system.......................................................159
Cable routing for sensor board and control panel for 2.5-inch hard drive system................. 160
7 Jumpers and connectors ............................................................................... 162
6

C6320 system board connectors.....................................................................................................162
LSI 2008 SAS mezzanine card connectors......................................................................................164
Powerville dual port 1GbE ................................................................................................................165
Twinville dual port 10GbE ................................................................................................................166
Power distribution board 1 connectors .......................................................................................... 166
Power distribution board 2 connectors .......................................................................................... 167
Sensor board connectors .................................................................................................................167
Jumper settings.................................................................................................................................168
System configuration jumper settings on the C6320 system board........................................ 168
Backplane jumper settings .........................................................................................................168
8 Troubleshooting your system........................................................................170
Safety first — for you and your system.............................................................................................170
Installation Problems ........................................................................................................................170
Minimum configuration to POST .....................................................................................................170
Troubleshooting system startup failure............................................................................................170
Troubleshooting external connections.............................................................................................171
Troubleshooting the video subsystem..............................................................................................171
Troubleshooting a USB device..........................................................................................................171
Troubleshooting a serial I/O device..................................................................................................172
Troubleshooting a NIC......................................................................................................................172
Troubleshooting a wet system..........................................................................................................173
Troubleshooting a damaged system................................................................................................174
Troubleshooting the system battery................................................................................................ 174
Troubleshooting power supply units................................................................................................175
Troubleshooting power source problems..................................................................................175
Power supply unit problems....................................................................................................... 175
Troubleshooting cooling problems..................................................................................................176
Troubleshooting cooling fans...........................................................................................................177
Troubleshooting system memory.....................................................................................................177
Troubleshooting a hard drive............................................................................................................178
Troubleshooting a storage controller.............................................................................................. 179
Troubleshooting expansion cards....................................................................................................180
Troubleshooting processors............................................................................................................. 181
9 Getting help.......................................................................................................182
Contacting Dell................................................................................................................................. 182
Documentation feedback.................................................................................................................182
Accessing system information by using QRL...................................................................................182
Quick Resource Locator for C6320................................................................................................. 183
7

1
Dell PowerEdge C6320 product overview
The Dell PowerEdge C6320 is an ultra-dense 2U server that can support up to four independent two-
socket (2S) servers. Each independent server features dual Intel Xeon E5-2600v3 or Intel Xeon E5-2600v4
series processors with up to 22 cores, C612 chipset for I/O connectivity, DDR4 memory, dual-port
embedded 10 Gigabit Ethernet controllers (SFP+), and integrated iDRAC8 systems management with a
dedicated RJ45 connection.
Supported configurations for PowerEdge C6320 system
The Dell PowerEdge C6320 system supports the following configurations:
8

Figure 1. Supported configurations for C6320
Accessing system features during startup
The following keystrokes provide access to system features during startup.
NOTE: The hot keys of SAS or SATA card or PXE support are available in BIOS boot mode only.
There is no hot key to boot in the the UEFI mode.
9

Keystroke Description
F2 Enters the System Setup program.
F11 Enters the BIOS Boot Manager.
F12 Starts Preboot eXecution Environment (PXE)/iSCSI boot.
Ctrl +C Enters the LSI 2008 SAS Mezzanine Card Configuration Utility. For more
information, see the SAS adapter documentation.
Ctrl+R Enters the PERC 9 Card Configuration Utility. For more information, see the
documentation for your SAS RAID card.
Ctrl+Y Enters the MegaPCLI SAS RAID Management Tool.
Ctrl+S Enters the utility to configure onboard LAN settings for PXE boot. For more
information, see the documentation for your integrated LAN.
Ctrl+I Enters onboard SATA Controller’s Configuration Utility.
Ctrl+D Enters the Intel iSCSI setup menu.
Front panel features and indicators
Figure 2. Front panel − 3.5-inch x12 hard drives with four system boards (C6320 RAID card and onboard SATA
controller)
Figure 3. Front panel − 2.5-inch x24 hard drives with four system boards (C6320 RAID card and onboard
SATA controller)
NOTE: For more information about the direction details of the 2.5-inch hard drive expander
configuration support, see the HDD Zoning configuration tool at Dell.com/support.
Table 1. Front panel features and indicators
Item Indicator, button or
connector Icon Description
1Power-on indicator or system
state indicator or power
button for system board 1
The power-on indicator turns to green when
the system power is on.
10

Item Indicator, button or
connector Icon Description
The power-on indicator turns to amber when
the system critical event occurs.
The power button controls the DC power
supply output to the system.
NOTE: When turning on the system, the
video monitor can take from several
seconds to over two minutes to display
an image, depending on the number and
capacity of DIMMs installed in the
system.
NOTE: On ACPI-compliant operating
systems (OSs), turning off the system by
using the power button causes the
system to perform a graceful shutdown
before power to the system is turned off.
NOTE: To force an ungraceful
shutdown, press and hold the power
button for 5 seconds.
3Power-on indicator or system
state indicator or power
button for system board 2
7Power-on indicator or system
state indicator or power
button for system board 4
9Power-on indicator or system
state indicator or power
button for system board 3
2 System identification indicator
or button for system board 1
The identification button can be used to
locate a particular system and system board
within a chassis. When the button is pushed,
the blue status indicator of the system on the
front and rear blinks until the button is
pushed again.
4 System identification indicator
or button for system board 2
6 System identification indicator
or button for system board 4
8 System identification indicator
or button for system board 3
5 Hard drives Up to 12 hot swappable 3.5-inch hard drives.
Up to 24 hot swappable 2.5-inch hard drives.
* Drive cover Applicable only for 2.5-inch hard drive
systems. This is not a usable drive slot.
11

Hard drive indicator patterns
Figure 4. 3.5-inch hard drive indicators
1. hard drive activity indicator (green) 2. hard drive status indicator (green and amber)
Figure 5. 2.5-inch hard drive indicators
1. hard drive status indicator (green and amber) 2. hard drive activity indicator (green)
Table 2. Hard drive indicator patterns
Controller Hard drive type Function Activity LED Status LED
Green Green Amber
Onboard
Controller
SATA2 Drive on-line Off/Blinking
when active
On Off
Fail Off On Off
PERC 9/LSI
2008
SAS/SATA2 Slot Empty Off Off Off
Drive on-line/
Access
Blinking when
active
On Off
12

Controller Hard drive type Function Activity LED Status LED
Green Green Amber
Drive identify/
prepare for
removal
Blinking when
active
On 250 ms
Off 250 ms
Off
Drive Failed Off Off On 150 ms
Off 150 ms
Drive Rebuild Blinking when
active
On 400 ms
Off 100 ms
Off
Predicted
Failure (SMART)
Blinking when
active
On 500 ms
Off 500 ms
Off 1000 ms
Off 500 ms
On 500 ms
Off 1000 ms
Rebuild Abort Off On 3000 ms
Off 9000 ms
Off 6000 ms
On 3000 ms
Off 000 ms
Back panel features and indicators
Figure 6. Back panel with four system boards
Table 3. Back panel features and indicators
Item Indicator, button, or
connector Icon Description
1 PSU 2 Up to 1400 W AC, 1600 W AC,
or 1400 HVDC PSUs.
2 PSU 1 Up to 1400 W AC, 1600 W AC,
or 1400 HVDC PSUs.
13

Item Indicator, button, or
connector Icon Description
3 USB port Enables you to connect USB
devices to the system. The
ports are USB 3.0-compliant.
4 Ethernet connector 10G NIC 1 connector.
5 Ethernet connector 10G NIC 2 connector.
6 Management port Dedicated management port.
7 USB to serial port Connects the system to a host.
8 VGA port Connects a VGA display to the
system.
9 Power button/power and
system LED
The power-on indicator glows
green when the system power
is on.
The power-on indicator turns
amber when the system critical
event occurs.
The power button controls the
DC PSU output to the system.
NOTE: When turning on
the system, the video
monitor can take from
several seconds to over
two minutes to display an
image, on the basis of the
disk space available in the
system.
NOTE: On ACPI-
compliant operating
systems, turning off the
system by using the
power button causes the
system to perform a
graceful shutdown before
the system is turned off.
NOTE: To force an
ungraceful shutdown,
press and hold the power
button for five seconds.
10 System identification indicator The management software of
both the systems and the
14

Item Indicator, button, or
connector Icon Description
identification buttons on the
front can cause the indicator
to flash blue to identify a
particular system and system
board. Indicators turn amber
when the system requires
attention because of an issue.
LAN indicator codes
Figure 7. LAN indicators
1. activity indicator 2. link and network speed indicator
Table 4. LAN indicator codes
Component Indicator Condition
Link and network speed indicator Solid amber Linking at 1 Gbps speed
Solid green Linking at 10 Gbps speed
Activity indicator Blinking green Activity is present:
• Pre OS POST
• OS without driver
• OS with driver
Blinking at speed relative to
packet density.
Off No link/activity present
• D0 (uninitialized)
• D3 (cold)
• S4 (hibernation)
15

Figure 8. LAN indicators (management port)
1. speed indicator 2. link and activity indicator
Table 5. LAN indicators (management port)
Component Indicator Condition
Speed indicator Solid green Linking at 1 Gbps speed
Solid amber Linking at 10/100 Mbps speed
Link and activity indicator Off No access or Idle
Blinking green LAN access or Link up
Power and system board indicator codes
The LEDs on the system front panel and back panel display status codes during system startup. For
location of the LEDs on the front panel, see the Front panel features and indicators section. For location
of the LEDs on the back panel, see the Back panel features and indicators section.
Table 6. Status indicator codes
Component Indicator Condition
Power-on indicator (A
bicolor LED on power
button)
Green Solid Power On (S0)
Amber Off
Green Off BMC critical condition event in Power Off mode
(S4/S5)
Amber Blinking
Green Off BMC critical condition event in Power On mode
(S0)
Amber Blinking
System identification
indicator
Steady blue IPMI using Chassis Identify Command On or ID
Button Press ID On
Blinking blue Only IPMI using Chassis Identify Command Blink
On
Off IPMI using Chassis Identify Command Off or ID
Button Press ID Off
Related Links
Front panel features and indicators
Back panel features and indicators
16

Power Supply Unit indicator codes
Each AC power supply unit (PSU) has an illuminated translucent handle that indicates whether power is
present or whether a power fault has occurred.
1400 W AC/1400 W HVDC PSUs
Figure 9. PSU status indicators
1. PSU 2. AC power indicator
Table 7. 1400 W AC/1400 W HVDC PSUs indicators
Component Indicator Condition
AC or DC power indicator Solid amber Fault (fault of any kind)
Solid green DC_OK (power good)
Blinking green AC_OK
1600 W AC/1600 W HVDC PSU
Figure 10. PSU status indicator
1. PSU 2. AC power indicator
17

Table 8. 1600 W AC/1600 W HVDC PSU indicators
Component Indicator Condition
AC power indicator Solid amber Standby mode with Fan Lock for
15 seconds.
Standby mode with OTP range
Active mode with +12 V DC Fault
Active mode with Fan Lock for 15
seconds.
Solid green DC_OK (power good)
Blinking green Standby mode normal
Off Unit without AC power
Baseboard Management Controller (BMC) heart beat LED
The system board provides BMC heart beat LED (CR17) for BMC debugs. The BMC heart beat LED is
green. When the system AC power is connected, the LED glows. When BMC firmware is ready, the BMC
heart beat LED blinks.
Figure 11. BMC heart beat LED on the C6320 system board
1. BMC heart beat LED
System configuration limitations by Intel Xeon processor
E5-2600 v3 and E5-2600 v4 product family
NOTE: Certain system hardware configurations may require reductions in the upper temperature
limits.
NOTE: System performance may be impacted when operating above 30°C or with a fan fault.
18

Table 9. Configuration restrictions with Intel Xeon processor E5-2600 v3 and E5-2600 v4 product family
Processor 3.5-inch hard drive chassis 2.5-inch hard drive chassis
55 W
E5-2630L v3
E5-2630L v4
No configuration restrictions No configuration restrictions
60 W
E5-2650L v3
65 W
E5-2650L v4
85 W
E5-2603 v3
E5-2630 v3
E5-2620 v3
E5-2630 v4
E5-2623 v4
E5-2620 v4
E5-2609 v4
E5-2603 v4
90 W
E5-2640 v3
E5-2640 v4
105 W
E5-2660 v3
E5-2650 v3
E5-2623 v3
E5-2660 v4
E5-2650 v4
120 W
E5-2683 v3
PERC H730 is not supported PERC H730 is not supported
19

Processor 3.5-inch hard drive chassis 2.5-inch hard drive chassis
E5-2685 v3
E5-2695 v3
E5-2680 v3
E5-2670 v3
E5-2695 v4
E5-2683 v4
E5-2680 v4
135 W (16 cores and 12
cores)
E5-2698 v3
E5-2690 v3
PERC H730/H330 are not supported
PERC H730/H330 are not supported
135 W (14 cores and 20
cores)
E5-2698 v4
E5-2690 v4
PERC H730/330 are not supported
135 W (8 cores) and 145 W
E5-2667 v3
• PERC H730/H330 are not
supported
• Restricted to total 8 hard drives
145 W (14 cores)
E5-2697 v3
145 W (18 cores)
E5-2699 v3
135W (8/6/4 cores) and
145W (22/18/16 cores)
E5-2667 v4
E5-2643 v4
E5-2637 v4
E5-2699 v4
E5-2697 v4
E5-2697A v4
• PERC H730/H330 are not
supported
• Restricted to total 8 hard drives
PERC H730/330 are not supported
20