Dell PowerEdge R360 Manual

Dell PowerEdge R360
Installation and Service Manual
Regulatory Model: E77S
Regulatory Type: E77S002
December 2023
Rev. A00

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.

Chapter 1: About this document.................................................................................................... 7
Chapter 2: PowerEdge R360 system overview...............................................................................8
Front view of the system...................................................................................................................................................8
Rear view of the system.................................................................................................................................................... 9
Inside the system................................................................................................................................................................ 11
Locating the Express Service Code and Service Tag............................................................................................... 12
System information labels................................................................................................................................................ 12
Rail sizing and rack compatibility matrix.......................................................................................................................16
Chapter 3: Technical specifications............................................................................................. 17
Chassis dimensions ...........................................................................................................................................................18
System weight.................................................................................................................................................................... 18
Processor specifications.................................................................................................................................................. 19
PSU specifications.............................................................................................................................................................19
Cooling fan specifications............................................................................................................................................... 20
Supported operating systems......................................................................................................................................... 21
System battery specifications.........................................................................................................................................21
Expansion card riser specifications................................................................................................................................21
Memory specifications...................................................................................................................................................... 21
Storage controller specifications...................................................................................................................................22
Drives................................................................................................................................................................................... 22
GPU specifications............................................................................................................................................................22
Ports and connectors specifications............................................................................................................................ 22
NIC port specifications...............................................................................................................................................22
Serial connector specifications................................................................................................................................ 23
USB ports specifications........................................................................................................................................... 23
VGA ports specifications........................................................................................................................................... 23
Video specifications.......................................................................................................................................................... 23
Environmental specifications..........................................................................................................................................24
Thermal air restrictions.............................................................................................................................................. 25
Thermal restriction matrix......................................................................................................................................... 26
Chapter 4: Initial system setup and configuration........................................................................28
Setting up the system......................................................................................................................................................28
iDRAC configuration......................................................................................................................................................... 28
Options to set up iDRAC IP address....................................................................................................................... 28
Options to log in to iDRAC........................................................................................................................................ 28
Resources to install operating system......................................................................................................................... 29
Options to download drivers and firmware ..........................................................................................................29
Options to download and install OS drivers .........................................................................................................30
Downloading drivers and firmware..........................................................................................................................30
Chapter 5: Pre-operating system management applications.........................................................31
Contents
Contents 3

System Setup......................................................................................................................................................................31
System Information.....................................................................................................................................................32
Memory Settings......................................................................................................................................................... 32
Processor Settings......................................................................................................................................................33
SATA Settings.............................................................................................................................................................. 33
Boot Settings................................................................................................................................................................34
Network Settings........................................................................................................................................................ 35
Integrated Devices...................................................................................................................................................... 36
Serial Communication................................................................................................................................................. 38
System Profile Settings............................................................................................................................................. 39
System Security...........................................................................................................................................................39
Redundant OS Control............................................................................................................................................... 44
Miscellaneous Settings...............................................................................................................................................44
Dell Lifecycle Controller...................................................................................................................................................45
Embedded system management..............................................................................................................................45
Boot Manager.................................................................................................................................................................... 45
PXE boot............................................................................................................................................................................. 45
Chapter 6: Minimum to POST ..................................................................................................... 46
Minimum configuration to POST ..................................................................................................................................46
Configuration validation...................................................................................................................................................46
Error messages.............................................................................................................................................................47
Chapter 7: Installing and removing system components ..............................................................48
Safety instructions............................................................................................................................................................48
Before working inside your system ..............................................................................................................................48
After working inside your system.................................................................................................................................. 49
Recommended tools......................................................................................................................................................... 49
Optional front bezel.......................................................................................................................................................... 49
Removing the front bezel..........................................................................................................................................49
Installing the front bezel............................................................................................................................................50
System cover...................................................................................................................................................................... 51
Removing the system cover......................................................................................................................................51
Installing the system cover....................................................................................................................................... 52
Air shroud............................................................................................................................................................................ 54
Removing the air shroud............................................................................................................................................54
Installing the air shroud..............................................................................................................................................54
Cooling fans........................................................................................................................................................................55
Removing the cooling fan..........................................................................................................................................55
Installing a cooling fan................................................................................................................................................56
Intrusion switch..................................................................................................................................................................57
Removing the intrusion switch.................................................................................................................................57
Installing the intrusion switch...................................................................................................................................58
Drive backplane................................................................................................................................................................. 59
Drive backplane guidelines........................................................................................................................................ 59
Removing the front drive bay backplane...............................................................................................................60
Installing the front drive bay backplane..................................................................................................................61
Cable routing...................................................................................................................................................................... 62
Drives................................................................................................................................................................................... 66
4Contents

Removing a drive blank.............................................................................................................................................. 66
Installing a drive blank................................................................................................................................................ 67
Removing a drive carrier............................................................................................................................................68
Removing the drive from the drive carrier............................................................................................................68
Installing a drive into the drive carrier....................................................................................................................69
Installing a drive carrier.............................................................................................................................................. 70
Removing a 2.5-inch drive from a 3.5-inch drive adapter..................................................................................71
Installing a 2.5-inch drive into a 3.5-inch drive adapter.....................................................................................72
System memory................................................................................................................................................................. 73
System memory guidelines........................................................................................................................................ 73
General memory module installation guidelines.................................................................................................... 74
Removing a memory module.....................................................................................................................................75
Installing a memory module....................................................................................................................................... 76
Processor and heat sink module.................................................................................................................................... 77
Removing the heat sink module............................................................................................................................... 77
Removing the processor............................................................................................................................................ 78
Installing the processor.............................................................................................................................................. 78
Installing the processor and heat sink module..................................................................................................... 80
Expansion cards and expansion card risers ................................................................................................................ 81
Expansion card installation guidelines..................................................................................................................... 81
Removing an expansion card from the riser......................................................................................................... 82
Installing the expansion card in to the expansion card riser............................................................................. 83
Removing an expansion card riser...........................................................................................................................85
Installing an expansion card riser.............................................................................................................................85
Optional BOSS-N1 module.............................................................................................................................................. 86
Removing the BOSS N1 module...............................................................................................................................86
Installing the BOSS N1 module.................................................................................................................................88
Removing the BOSS N1 blank.................................................................................................................................. 90
Installing the BOSS N1 blank..................................................................................................................................... 91
System battery ................................................................................................................................................................. 92
Replacing the system battery...................................................................................................................................92
PERC card...........................................................................................................................................................................94
Removing the internal PERC card...........................................................................................................................94
Installing the internal PERC card.............................................................................................................................94
Removing the front mounting front PERC riser and front PERC module.....................................................95
Installing the front mounting front PERC riser and front PERC module....................................................... 97
Power supply units............................................................................................................................................................98
Hot spare feature........................................................................................................................................................ 98
Removing a power supply unit blank...................................................................................................................... 98
Installing a power supply unit blank........................................................................................................................ 99
Removing a power supply unit................................................................................................................................100
Installing a power supply unit..................................................................................................................................100
Power interposer board (PIB)....................................................................................................................................... 101
Removing the PIB.......................................................................................................................................................101
Installing the PIB........................................................................................................................................................ 102
System board....................................................................................................................................................................103
Removing the system board................................................................................................................................... 103
Installing the system board......................................................................................................................................104
Restoring the system using Easy Restore........................................................................................................... 105
Manually update the Service Tag.......................................................................................................................... 106
Contents 5

Trusted Platform Module...............................................................................................................................................106
Upgrading the Trusted Platform Module............................................................................................................. 106
Initializing TPM for users..........................................................................................................................................107
Initializing the TPM 2.0 for users........................................................................................................................... 107
Control panel.................................................................................................................................................................... 108
Removing the right control panel.......................................................................................................................... 108
Installing the right control panel.............................................................................................................................109
Removing the left control panel.............................................................................................................................109
Installing the left control panel................................................................................................................................110
Chapter 8: Upgrade Kits............................................................................................................. 112
BOSS-N1 module kit........................................................................................................................................................ 112
GPU kit................................................................................................................................................................................115
Chapter 9: Jumpers and connectors........................................................................................... 116
System board jumpers and connectors ..................................................................................................................... 116
System board jumper settings.......................................................................................................................................117
Disabling a forgotten password.................................................................................................................................... 118
Chapter 10: System diagnostics and indicator codes.................................................................. 119
Status LED indicators......................................................................................................................................................119
System health and system ID indicator codes..........................................................................................................120
iDRAC Direct LED indicator codes............................................................................................................................... 121
NIC indicator codes..........................................................................................................................................................121
Power supply unit indicator codes...............................................................................................................................122
Drive indicator codes...................................................................................................................................................... 123
Power button LED........................................................................................................................................................... 124
Chapter 11: Using system diagnostics........................................................................................ 125
Dell Embedded System Diagnostics............................................................................................................................ 125
Running the Embedded System Diagnostics from Boot Manager.................................................................125
Running the Embedded System Diagnostics from the Dell Lifecycle Controller........................................125
System diagnostic controls..................................................................................................................................... 126
Chapter 12: Getting help............................................................................................................ 127
Recycling or End-of-Life service information........................................................................................................... 127
Contacting Dell Technologies....................................................................................................................................... 127
Accessing system information by using QRL............................................................................................................ 127
Quick Resource Locator for PowerEdge R360 system.................................................................................... 128
Receiving automated support with Secure Connect Gateway (SCG)............................................................... 128
Chapter 13: Documentation resources........................................................................................ 129
6Contents

About this document
This document provides an overview about the system, information about installing and replacing components, diagnostic tools,
and guidelines to be followed while installing certain components.
1
About this document 7

PowerEdge R360 system overview
The PowerEdge R360 system is a 1U server that supports:
●One Intel Xeon E-2400 series processor with up to with up to eight cores or One Intel Pentium processor with two cores
●Four DIMM slots
●Two redundant AC or DC power supply units
●Up to 8 x 2.5 inch SAS/SATA (HDD/SSD) drives or Up to 4 x 3.5 inch SAS/SATA (HDD/SSD) drives or Up to 4 x 2.5 inch
SAS/SATA (HDD/SSD) drives with 3.5 inch to 2.5-inch adapter in 3.5-inch carrier.
NOTE: All instances of SAS, SATA drives are referred to as drives in this document, unless specified otherwise.
CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated
and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the
system warranty.
Topics:
•Front view of the system
•Rear view of the system
•Inside the system
•Locating the Express Service Code and Service Tag
•System information labels
•Rail sizing and rack compatibility matrix
Front view of the system
Figure 1. Front view of 4 x 3.5-inch drive system
Table 1. Features are available on the front of the system for a 3.5-inch drive system
Item Ports, panels, and slots Icon Description
1 Left control panel N/A Contains the system health,
system ID, and the status LED
indicator.
2 3.5-inch drive or 2.5-inch
drive in 3.5-inch carrier
adapter.
NA Enables you to install drives
that are supported on your
system.
NOTE: For drive slot
numbers, see the system
information label section.
.
2
8 PowerEdge R360 system overview

Table 1. Features are available on the front of the system for a 3.5-inch drive system(continued)
Item Ports, panels, and slots Icon Description
3 Right control panel N/A Contains the Power button,
USB 2.0 port and iDRAC
direct Micro USB port
Figure 2. Front view of 8 x 2.5-inch drive system
Table 2. Features are available on the front of the system for a 2.5-inch drive system
Item Ports, panels, and slots Icon Description
1 Left control panel N/A Contains the system health,
system ID, and the status LED
indicator.
2 2.5-inch drive NA Enables you to install drives
that are supported on your
system.
NOTE: For drive slot
numbers, see the system
information label section.
3 Right control panel N/A Contains the Power button,
USB 2.0 port and iDRAC
direct Micro USB port
Rear view of the system
Figure 3. Rear view of the system
Table 3. Features available on the rear of the system
Item Ports, panels, or slots Icon Description
1 Serial port Enables you to connect a
serial device to the system.
PowerEdge R360 system overview 9

Table 3. Features available on the rear of the system(continued)
Item Ports, panels, or slots Icon Description
2 NIC ports The NIC ports that are
integrated on the system
board provide network
connectivity.
3 PCIe expansion riser card slot
1
N/A The expansion card riser
enables you to connect PCI
Express expansion cards.For
more information, see the
Expansion card installation
guidelines section.
4 PCIe expansion riser card slot
2
N/A The expansion card riser
enables you to connect PCI
Express expansion cards.For
more information, see the
Expansion card installation
guidelines section.
5 Power supply unit (PSU 1) Indicates the PSU.
6 Power supply unit (PSU 2) Indicates the PSU.
7 BOSS-N1 module N/A BOSS-N1 module for internal
system boot.
8 System Identification (ID)
button
The System Identification (ID)
button is available on the
front and back of the system.
Press the button to identify
a system in a rack by turning
on the system ID button. You
can also use the system ID
button to reset iDRAC and to
access BIOS using the step
through mode. When pressed,
the system ID LED in the back
panel blinks until either the
front or rear button is pressed
again. Press the button to
toggle between on or off
mode.
NOTE: If the server
stops responding during
POST, press and hold the
System ID button for
more than five seconds to
enter the BIOS progress
mode
NOTE: To reset the
iDRAC (if not disabled on
the iDRAC setup page by
pressing F2 during system
boot), press and hold the
System ID button for
more than 15 seconds.
9 USB 3.2 Gen1 port This port is USB 3.2 Gen1-
compliant.
10 PowerEdge R360 system overview

Table 3. Features available on the rear of the system(continued)
Item Ports, panels, or slots Icon Description
10 USB 2.0 port This port is USB 2.0-
compliant.
11 Dedicated iDRAC Ethernet
port
Enables you to remotely
access iDRAC. For more
information, see the
Integrated Dell Remote
Access Controller User's
Guide at www.dell.com/
poweredgemanuals.
12 VGA port Enables you to connect a
display device to the system.
Inside the system
Figure 4. Inside the system
1. System board
2. DIMM slots
3. Processor heatsink
4. Standard (STD) cooling fans
5. Drive backplane
6. Front PERC card
7. Express Service Code Tag
8. Front drives
9. High Performance (HPR) fan - Optional
10. Intrusion switch
11. Power Interposer board (PIB)
12. Power supply units
PowerEdge R360 system overview 11

13. Butterfly Riser with 2x PCIe slots
14. Front PERC card riser on the dedicated internal PCIe slot
15. BOSS N1 module
Locating the Express Service Code and Service Tag
The unique Express Service Code and Service Tag are used to identify the system.
The information tag is located on the front of the system that includes system information such as the Service Tag, Express
Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default access to
iDRAC, the Information tag also contains the iDRAC secure default password.
Figure 5. Locating the Express Service Code and Service tag
1. Information tag (front view)
2. Information tag (back view)
3. iDRAC MAC address and iDRAC secure password label
4. Service Tag, Express Service Code, QRL label
The Mini Enterprise Service Tag (MEST) label is on the rear of the system that includes the Service Tag (ST), and Express
Service Code (Exp Svc Code). The Exp Svc Code is used by Dell to route support calls to the appropriate personnel.
Figure 6. Locating the Mini Express Service Tag
System information labels
The system information label is located on the back side of the system cover.
12 PowerEdge R360 system overview

Figure 7. System touchpoints
Figure 8. Jumper settings
PowerEdge R360 system overview 13

Figure 9. Electrical overview
14 PowerEdge R360 system overview

Figure 10. Mechanical overview
PowerEdge R360 system overview 15

Figure 11. Quick Resource Locator
Rail sizing and rack compatibility matrix
For specific information about the rail solutions compatible with your system, see the Dell Enterprise Systems Rail
Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering-
Docs_Documents/en/rail-rack-matrix.pdf.
The document provides the information that is listed below:
●Specific details about rail types and their functionalities.
●Rail adjustability range for various types of rack mounting flanges.
●Rail depth with and without cable management accessories.
●Types of racks supported for various types of rack mounting flanges.
16 PowerEdge R360 system overview

Technical specifications
The technical and environmental specifications of your system are outlined in this section.
Topics:
•Chassis dimensions
•System weight
•Processor specifications
•PSU specifications
•Cooling fan specifications
•Supported operating systems
•System battery specifications
•Expansion card riser specifications
•Memory specifications
•Storage controller specifications
•Drives
•GPU specifications
•Ports and connectors specifications
•Video specifications
•Environmental specifications
3
Technical specifications 17

Chassis dimensions
Figure 12. Chassis dimensions
Table 4. PowerEdge R360 chassis dimensions
Drives Xa Xb Y Za Zb Zc
8 drives 2.5 -
inch
482.0 mm (18.976
inches)
434.0 mm
(17.086
inches)
42.8 mm
(1.685 inches)
With bezel
35.6 mm (1.401
inches)Without
bezel 22.0 mm
(0.866inches)
483.82 mm
(19.048 inches)
512.53 mm
(20.178
inches)
4 drives 3.5 -
inch
482.0 mm (18.976
inches)
434.0 mm
(17.086
inches)
42.8 mm
(1.685 inches)
With bezel
35.6 mm (1.401
inches)Without
bezel 22.0 mm
(0.866inches)
534.59 mm
(21.046 inches)
563.3 mm
(22.177
inches)
NOTE: Zb is the nominal rear wall external surface where the system board I/O connectors reside.
System weight
Table 5. PowerEdge R360 system weight
System configuration Maximum weight (with all drives/SSDs)
A server with fully populated
drives
2.5 inch drives 11.64 kg (25.68 pounds)
18 Technical specifications

Table 5. PowerEdge R360 system weight(continued)
System configuration Maximum weight (with all drives/SSDs)
3.5 inch drives 13.23 kg (29.17 pounds)
A server without drives and PSU
installed
2.5 inch drives 8.36 kg (18.45 pounds)
3.5 inch drives 9.01 kg (19.88 pounds)
Processor specifications
Table 6. PowerEdge R360 processor specifications 
Supported processor Number of processors supported
Intel®Pentium G7400/G7400T processor with up to 2 cores One
Intel®Xeon E-2400 series processors with up to 8 cores One
PSU specifications
The PowerEdge R360 system supports up to two AC or DC power supply units (PSUs).
Table 7. PSU specifications 
PSU Class Heat
dissipation
(maximum
) (BTU/hr)
Frequency
(Hz)
Voltage AC DC Current
(A)
High line
200–240 V
Low line
100–120 V
600 W Platinum 2250 50/60 100 — 240
V AC
600 W 600 W NA 7.1 - 3.6
NA NA 240 V DC NA NA 600 W 2.9
700 W Titanium 2625 50/60 200 — 240
V AC
700 W NA NA 4.1
NA NA 240 V DC NA NA 700 W 3.4
NOTE: This system is also designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 240
V.
NOTE: Heat dissipation is calculated using the PSU wattage rating.
NOTE: When selecting or upgrading the system configuration, to ensure optimum power utilization, verify the system
power consumption with the Enterprise Infrastructure Planning Tool atDell.com/calc.
Technical specifications 19

Figure 13. PSU power cord
Table 8. PSU power cords
Form factor Output Power cord
Redundant 60 mm 600 W C13 /C14 (inlet)
700 W
Cooling fan specifications
The PowerEdge R360 system supports up to a maximum of four fans, three Brickfielder (BF), and one High performance (HPR)
cooling fan based on the system configuration. These fans are not hot swappable.
Table 9. Cooling fan specifications
Fan type Abbreviation Label color Label image
Standard (STD)
fans
STD No label
High
performance
(HPR) silver fans
HPR Silver
20 Technical specifications