Dell poweredge t330 User manual

Dell PowerEdge T330
Owner's Manual
Regulatory Model: E35S Series
Regulatory Type: E35S001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright ©2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell™and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2015 - 09
Rev. A00

Contents
1 About the Dell PowerEdge T330 system.......................................................... 9
Supported configurations on Dell PowerEdge T330 system.............................................................. 9
Front panel features and indicators — tower mode.......................................................................... 10
Front panel features and indicators — rack mode............................................................................. 15
LCD panel features.............................................................................................................................. 17
Home screen................................................................................................................................. 18
Setup menu....................................................................................................................................18
View menu..................................................................................................................................... 19
Diagnostic indicators...........................................................................................................................19
Hot swappable hard drive indicator codes.........................................................................................21
Back panel features and indicators.................................................................................................... 22
NIC indicator codes............................................................................................................................ 24
Redundant power supply unit indicator codes..................................................................................24
Indicator codes for non-redundant power supply unit.................................................................... 26
Documentation matrix........................................................................................................................27
Accessing system information by using QRL.....................................................................................28
2 Performing initial system configuration ....................................................... 29
Setting up your system....................................................................................................................... 29
Setting up and configuring the iDRAC IP address ............................................................................ 29
Logging in to iDRAC........................................................................................................................... 30
Methods of installing the operating system.......................................................................................30
Managing your system remotely........................................................................................................30
Downloading drivers and firmware....................................................................................................30
3 Pre-operating system management applications........................................ 32
Navigation keys................................................................................................................................... 32
About System Setup............................................................................................................................33
Entering System Setup.................................................................................................................. 33
System Setup Main Menu..............................................................................................................33
System BIOS screen details...........................................................................................................33
System Information screen details............................................................................................... 34
Memory Settings screen details....................................................................................................35
Processor Settings screen details................................................................................................. 35
SATA Settings screen details.........................................................................................................36
Boot Settings screen details..........................................................................................................38
Network Settings screen details................................................................................................... 39
Integrated Devices screen details.................................................................................................39
3

Serial Communication screen details.......................................................................................... 40
System Profile Settings screen details.......................................................................................... 41
System Security Settings screen details....................................................................................... 42
Miscellaneous Settings screen details..........................................................................................44
About Boot Manager...........................................................................................................................45
Entering Boot Manager................................................................................................................. 45
Boot Manager main menu............................................................................................................ 45
About Dell Lifecycle Controller.......................................................................................................... 45
Changing the boot order....................................................................................................................45
Choosing the system boot mode...................................................................................................... 46
Creating a system or setup password................................................................................................46
Using your system password to secure your system........................................................................ 47
Deleting or changing system password and setup password...........................................................47
Operating with a setup password enabled........................................................................................ 48
Embedded system management....................................................................................................... 48
iDRAC Settings utility.......................................................................................................................... 48
Entering the iDRAC settings utility................................................................................................48
Changing the thermal settings..................................................................................................... 49
4 Installing and removing system components...............................................50
Safety instructions...............................................................................................................................50
Before working inside your system....................................................................................................50
After working inside your system........................................................................................................51
Recommended tools...........................................................................................................................51
Front bezel (optional).......................................................................................................................... 51
Installing the optional front bezel................................................................................................. 51
Removing the optional front bezel...............................................................................................52
System feet..........................................................................................................................................52
Removing the system feet............................................................................................................ 52
Installing the system feet.............................................................................................................. 53
Caster wheels (optional)—tower mode............................................................................................. 54
Installing caster wheels.................................................................................................................54
Removing caster wheels............................................................................................................... 55
System cover.......................................................................................................................................56
Removing the system cover......................................................................................................... 56
Installing the system cover............................................................................................................57
Inside the system.................................................................................................................................58
Optical drives and tape drives (optional)............................................................................................58
Removing the optional optical drive or tape drive...................................................................... 59
Installing the optical drive or tape drive....................................................................................... 62
Cooling shroud................................................................................................................................... 62
Removing the cooling shroud...................................................................................................... 62
4

Installing the cooling shroud........................................................................................................ 63
Intrusion switch...................................................................................................................................64
Removing the intrusion switch.....................................................................................................64
Installing the intrusion switch.......................................................................................................65
Hard drives.......................................................................................................................................... 66
Supported hard drive configurations........................................................................................... 66
Removing a 3.5-inch hot swappable hard drive carrier blank.....................................................67
Installing a 3.5-inch hot swappable hard drive carrier blank.......................................................67
Removing a hot swappable hard drive carrier............................................................................. 68
Removing a hot swappable hard drive from a hard drive carrier................................................69
Installing a hot swappable hard drive into a hot swappable hard drive carrier.......................... 70
Installing a hot swappable hard drive carrier................................................................................71
Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter....................72
Installing a 3.5-inch hard drive adapter into the 3.5-inch hot swappable hard drive carrier.....73
Removing a 3.5-inch hard drive adapter from a 3.5-inch hot swappable hard drive carrier.....74
Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter................ 74
Hard drive backplane.......................................................................................................................... 74
Removing the hard drive backplane ............................................................................................ 75
Installing the hard drive backplane...............................................................................................79
Four-slot hard drive blank...................................................................................................................79
Removing a four-slot hard drive blank.........................................................................................79
Installing a four-slot hard drive blank.......................................................................................... 80
System memory...................................................................................................................................81
General memory module installation guidelines.........................................................................82
Sample memory configurations................................................................................................... 83
Removing memory modules........................................................................................................84
Installing memory modules.......................................................................................................... 85
Cooling fans........................................................................................................................................ 86
Removing the internal cooling fan............................................................................................... 87
Installing the internal cooling fan.................................................................................................88
Internal USB memory key (optional).................................................................................................. 89
Replacing the optional internal USB memory key.......................................................................89
Expansion cards.................................................................................................................................. 90
Expansion card installation guidelines......................................................................................... 90
Removing an expansion card........................................................................................................91
Installing an expansion card......................................................................................................... 93
iDRAC port card (optional)................................................................................................................. 94
Removing the optional iDRAC port card......................................................................................94
Installing the optional iDRAC port card........................................................................................96
Replacing an optional SD vFlash card.......................................................................................... 96
Internal dual SD module (optional).....................................................................................................97
Removing an optional internal SD card........................................................................................97
5

Installing an optional internal SD card......................................................................................... 98
Removing the optional internal dual SD module ....................................................................... 98
Installing the optional internal dual SD module ....................................................................... 100
Heat sink and processor...................................................................................................................100
Removing the heat sink...............................................................................................................101
Removing the processor.............................................................................................................102
Installing the processor...............................................................................................................105
Installing the heat sink.................................................................................................................107
Power supply units............................................................................................................................109
Redundant AC power supply unit...............................................................................................109
Non-redundant AC power supply unit....................................................................................... 114
Power interposer board.....................................................................................................................116
Removing the power interposer board.......................................................................................116
Installing the power interposer board.........................................................................................117
System battery................................................................................................................................... 118
Replacing the system battery......................................................................................................118
Control panel assembly.................................................................................................................... 120
Removing the control panel assembly.......................................................................................120
Installing the control panel assembly.........................................................................................122
Removing the control panel assembly cover.............................................................................123
Installing the control panel assembly cover...............................................................................124
Removing the control panel board.............................................................................................125
Installing the control panel board.............................................................................................. 126
Removing the LCD module.........................................................................................................127
Installing the LCD module.......................................................................................................... 128
Removing the optional VGA module..........................................................................................129
Installing the optional VGA module............................................................................................130
System board.....................................................................................................................................130
Removing the system board.......................................................................................................130
Installing the system board.........................................................................................................134
Restoring the Service Tag by using the Easy Restore feature................................................... 135
Entering the system service tag by using System Setup............................................................135
Trusted Platform Module..................................................................................................................136
Installing the Trusted Platform Module .....................................................................................136
Re-enabling the TPM for BitLocker users...................................................................................137
Re-enabling the TPM for TXT users............................................................................................137
System top cover.............................................................................................................................. 138
Removing the system top cover.................................................................................................138
Installing the system top cover...................................................................................................139
5 Converting the system from tower mode to rack mode...........................141
Safety instructions............................................................................................................................. 141
6

Preparing a system for conversion from tower mode to rack mode..............................................141
6 Troubleshooting your system........................................................................144
Safety first—for you and your system...............................................................................................144
Troubleshooting system startup failure........................................................................................... 144
Troubleshooting external connections............................................................................................144
Troubleshooting the video subsystem.............................................................................................144
Troubleshooting a USB device......................................................................................................... 144
Troubleshooting iDRAC Direct (USB XML configuration)................................................................145
Troubleshooting iDRAC Direct (Laptop connection)...................................................................... 146
Troubleshooting a serial I/O device................................................................................................. 146
Troubleshooting an NIC................................................................................................................... 146
Troubleshooting a wet system......................................................................................................... 147
Troubleshooting a damaged system................................................................................................148
Troubleshooting the system battery................................................................................................ 148
Troubleshooting power supply units............................................................................................... 149
Troubleshooting power source problems................................................................................. 149
Power supply unit problems.......................................................................................................149
Troubleshooting cooling problems................................................................................................. 150
Troubleshooting cooling fans.......................................................................................................... 150
Troubleshooting system memory.....................................................................................................151
Troubleshooting an internal USB key...............................................................................................152
Troubleshooting an SD card.............................................................................................................152
Troubleshooting an optical drive......................................................................................................153
Troubleshooting a tape backup unit................................................................................................ 153
Troubleshooting a hard drive........................................................................................................... 154
Troubleshooting a storage controller.............................................................................................. 155
Troubleshooting expansion cards.................................................................................................... 155
Troubleshooting processors.............................................................................................................156
7 Using system diagnostics................................................................................ 157
Dell Embedded System Diagnostics.................................................................................................157
When to use the Embedded System Diagnostics...................................................................... 157
Running the Embedded System Diagnostics from Boot Manager............................................157
Running the Embedded System Diagnostics from the Dell Lifecycle Controller.....................157
System diagnostics controls....................................................................................................... 158
8 Jumpers and connectors................................................................................ 159
System board jumpers and connectors........................................................................................... 159
System board jumper settings..........................................................................................................160
Disabling a forgotten password........................................................................................................ 161
7

9 Technical specifications..................................................................................162
Dimensions and weight.................................................................................................................... 162
Processor specifications................................................................................................................... 162
Expansion bus specifications............................................................................................................162
Memory specifications......................................................................................................................162
Power specifications......................................................................................................................... 163
Storage controller specifications......................................................................................................163
Drive specifications...........................................................................................................................164
Connectors specifications................................................................................................................164
Video specifications.......................................................................................................................... 165
Expanded operating temperature.................................................................................................... 165
Environmental specifications............................................................................................................166
10 Getting help.....................................................................................................168
Contacting Dell................................................................................................................................. 168
Locating your system Service Tag....................................................................................................168
Accessing system information by using QRL...................................................................................168
8

1
About the Dell PowerEdge T330 system
The Dell PowerEdge T330 system is a rackable tower server that supports one processor based on the
Intel E5-1200 v5 processor family, up to four DIMMs, and storage capacity of up to eight hard drives/solid
state drives.
Supported configurations on Dell PowerEdge T330
system
Table 1. Supported configurations on Dell PowerEdge T330 system
PowerEdge T330 System Configurations
Four hard drive systems Up to four 3.5-inch (2.5-inch with adapter) hot swappable hard drives with
redundant or non-redundant power supply unit (PSU)
Eight hard drive systems Up to eight 3.5-inch (2.5-inch with adapter) hot swappable hard drives with
redundant or non-redundant PSU
9

Front panel features and indicators — tower mode
Figure 1. Front panel features and indicators — eight 3.5-inch hot swappable hard drive chassis
10

Table 2. Front panel features and indicators — eight 3.5-inch hot swappable hard drive chassis
Item Indicator, button, or
connector Icon Description
1 Power-on indicator,
power button
Enables you to know the power status of the
system. The power-on indicator glows when the
system power is on. The power button controls the
power supply output to the system.
NOTE: On ACPI-compliant operating systems,
turning off the system using the power button
causes the system to perform a graceful
shutdown before power to the system is
turned off.
2 NMI button Enables you to troubleshoot software and device
driver errors when running certain operating
systems. This button can be pressed using the end
of a paper clip.
Use this button only if directed to do so by
qualified support personnel or by the operating
system documentation.
3 System identification
button
Enables you to locate a particular system within a
rack. The identification buttons are located on the
front and back panels. When one of these buttons
is pressed, the LCD panel on the front and the
system status indicator on the back flash until one
of the buttons is pressed again.
Press the system identification button to turn the
system ID on or off.
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup)
press and hold the system ID button for more than
15 seconds.
4 LCD menu buttons Enable you to navigate the control panel LCD
menu.
5 Information tag Contains system information such as service tag,
NIC, MAC address, and so on for your reference.
The information tag is a slide-out label panel.
6 LCD panel Displays system ID, status information, and system
error messages. See LCD panel features.
7 USB management port/
iDRAC Direct port
Functions as a regular USB port or provides access
to the iDRAC Direct features. For more
information, see the iDRAC Guide at Dell.com/
idracmanuals.
11

Item Indicator, button, or
connector Icon Description
This port is USB 2.0-compliant
8 USB connector Enables you to connect USB devices to the system.
This port is USB 3.0-compliant.
9 Optical drive or tape
drives
Enables you to install an optical drive or tape
drives. For more information about supported
optical drives and tape drives, see Optical drives
and tape drives (optional).
10 Hard drives Enables you to install up to eight 3.5-inch (2.5-inch
with adapter) hot swappable hard drives/SSDs.
12

Figure 2. Front panel features and indicators — four 3.5-inch hot swappable hard drive chassis
Table 3. Front panel features and indicators — four 3.5-inch hot swappable hard drive chassis
Item Indicator, button, or
connector Icon Description
1 Power-on indicator,
power button
Enables you to know the power status of the
system. The power-on indicator glows when the
system power is on. The power button controls the
power supply output to the system.
13

Item Indicator, button, or
connector Icon Description
NOTE: On ACPI-compliant operating systems,
turning off the system using the power button
causes the system to perform a graceful
shutdown before power to the system is
turned off.
2 NMI button Enables you to troubleshoot software and device
driver errors when running certain operating
systems. This button can be pressed using the end
of a paper clip.
Use this button only if directed to do so by
qualified support personnel or by the operating
system documentation.
3 System identification
button
Enables you to locate a particular system within a
rack. The identification buttons are located on the
front and back panels. When one of these buttons
is pressed, the LCD panel on the front and the
system status indicator on the back flash until one
of the buttons is pressed again.
Press the system identification button to turn the
system ID on or off.
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup)
press and hold the system ID button for more than
15 seconds.
4 LCD menu buttons Enables you to navigate the control panel LCD
menu.
5 Information tag Contains system information such as service tag,
NIC, MAC address, and so on for your reference.
The information tag is a slide-out label panel.
6 LCD panel Displays system ID, status information, and system
error messages. See LCD panel features.
7 USB management port/
iDRAC Direct port
Functions as a regular USB port or provides access
to the iDRAC Direct features. For more
information, see the iDRAC Guide at Dell.com/
idracmanuals.
This port is USB 2.0-compliant
8 USB connector Enables you to connect USB devices to the system.
This port is USB 3.0-compliant.
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Item Indicator, button, or
connector Icon Description
9 Optical drive or tape
drives
Enables you to install an optical drive or tape
drives. For more information about supported
optical drives and tape drives, see Optical drives
and tape drives (optional).
10 Hard drives Enables you to install up to four 3.5-inch (2.5-inch
with adapter) hot swappable hard drives/SSDs.
11 Four-slot hard drive
blank
Supported on systems with an x8 hard drive
backplane configured for software RAID support.
These systems support only four hard drives, and
the remaining hard drive slots are preinstalled with
the four-slot hard drive blank, and cannot be
upgraded for additional storage.
Front panel features and indicators — rack mode
Figure 3. Front panel features and indicators — rack mode
Table 4. Front panel features and indicators — rack mode
Item Indicator, button, or
connector Icon Description
1 Power-on indicator,
power button
Enables you to know the power status of the
system. The power-on indicator glows when the
system power is on. The power button controls the
power supply output to the system.
15

Item Indicator, button, or
connector Icon Description
NOTE: On ACPI-compliant operating systems,
turning off the system using the power button
causes the system to perform a graceful
shutdown before power to the system is
turned off.
2 NMI button Enables you to troubleshoot software and device
driver errors when running certain operating
systems. This button can be pressed using the end
of a paper clip.
Use this button only if directed to do so by
qualified support personnel or by the operating
system documentation.
3 System identification
button
Enables you to locate a particular system within a
rack. The identification buttons are located on the
front and back panels. When one of these buttons
is pressed, the LCD panel on the front and the
system status indicator on the back flash until one
of the buttons is pressed again.
Press the system identification button to turn the
system ID on or off
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter BIOS progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup)
press and hold the system ID button for more than
15 seconds.
4 LCD menu buttons Enable you to navigate the control panel LCD
menu.
5 Information tag Contains system information such as service tag,
NIC, MAC address, and so on for your reference.
The information tag is a slide-out label panel.
6 LCD panel Displays system ID, status information, and system
error messages. See LCD panel features.
7 USB management port/
iDRAC Direct port
Functions as a regular USB port or provides access
to the iDRAC Direct features. For more
information, see the iDRAC Guide at Dell.com/
idracmanuals.
This port is USB 2.0-compliant
8 Video connector Enables you to connect a display to the system.
16

Item Indicator, button, or
connector Icon Description
NOTE: The video connector is available only
in the rack-mode configuration of your
system. For information on converting your
system from tower to the rack mode, see
Preparing a system for conversion from tower
mode to rack mode.
9 USB connector Enables you to connect USB devices to the system.
This port is USB 3.0-compliant.
10 Optical drive or tape
drives
Enables you to install an optical drive or tape
drives. For more information about supported
optical drives and tape drives, see Optical drives
and tape drives (optional).
11 Hard drives Enables you to install up to eight 3.5-inch (2.5 inch
with adapter) hot swappable hard drives or four
3.5-inch (2.5 inch with adapter) hot swappable
hard drives.
LCD panel features
The system's LCD panel provides system information and status and error messages to indicate if the
system is operating correctly or if the system needs attention. For more information about the error
messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals >
OpenManage software.
• The LCD backlight turns blue during normal operating conditions and turns amber to indicate an error
condition.
• The LCD backlight is turned off when the system is in standby mode and can be turned on by pressing
either the Select, Left, or Right button on the LCD panel.
• The LCD backlight remains OFF if LCD messaging is turned off through the iDRAC utility, the LCD
panel, or other tools.
Figure 4. LCD panel Features
1. Left 2. Select
3. Right
17

Button Description
Left Moves the cursor back in one-step increments.
Select Selects the menu item highlighted by the cursor.
Right Moves the cursor forward in one-step increments.
During message scrolling:
• Press once to increase scrolling speed
• Press again to stop
• Press again to return to the default scrolling speed
• Press again to repeat the cycle
Home screen
The Home screen displays user-configurable information about the system. This screen is displayed
during normal system operation when there are no status messages or errors. When the system is in
standby mode, the LCD backlight turns off after five minutes of inactivity if there are no error messages.
Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen.
To navigate to the Home screen from another menu, complete the following steps:
1. Press and hold the up arrow until the Home icon is displayed.
2. Select the Home icon.
3. From the Home screen, press the Select button to enter the main menu.
Setup menu
NOTE: When you select an option in the Setup menu, you must confirm the option before
proceeding to the next action.
Option Description
iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected,
the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to
enable DNS and to view domain addresses. Two separate DNS entries are available.
Set error Select SEL to view LCD error messages in a format that matches the IPMI
description in the SEL. This is useful when trying to match an LCD message with an
SEL entry.
Select Simple to view LCD error messages in a simplified user-friendly description.
For more information about error messages, see the Dell Event and Error Messages
Reference Guide at Dell.com/openmanagemanuals > OpenManage software.
Set home Select the default information to be displayed on the Home screen. See View menu
for the options and option items that can be set as the default on the Home
screen.
18

View menu
NOTE: When you select an option in the View menu, you must confirm the option before
proceeding to the next action.
Option Description
iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary
and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name Displays the name of the Host, Model, or User String for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or Watts. The display format can
be configured in the Set home submenu of the Setup menu.
Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format
can be configured in the Set home submenu of the Setup menu.
Diagnostic indicators
The diagnostic indicators on the system front panel display error status during system startup.
NOTE: No diagnostic indicators are lit when the system is switched off. To start the system, plug it
into a working power source and press the power button.
Table 5. Diagnostic indicators
Icon Description Condition Corrective action
Health
indicator
If the system is on and in
good health, the indicator
turns solid blue.
None required.
The indicator flashes amber
if the system is on or in
standby, and if any error
exists (for example, a failed
fan or hard drive).
Check the System Event Log or system
messages for the specific issue. For more
information about error messages, see the
Dell Event and Error Messages Reference
Guide at Dell.com/openmanagemanuals >
OpenManage software.
Invalid memory configurations can cause
the system to halt at startup without any
video output. See Getting help.
Hard drive
indicator
The indicator flashes amber
if there is a hard drive error.
Check the System Event Log to determine
the hard drive that has an error. Run the
appropriate Online Diagnostics test. Restart
the system and run embedded diagnostics
(ePSA). If the hard drives are configured in a
RAID array, restart the system and enter the
host adapter configuration utility program.
19

Icon Description Condition Corrective action
Electrical
indicator
The indicator flashes amber
if the system experiences an
electrical error (for example,
voltage out of range, or a
failed power supply unit
(PSU) or voltage regulator).
Check the System Event Log or system
messages for the specific issue. If it is due
to a problem with the PSU, check the LED
on the PSU. Reseat the PSU. If the problem
persists, see Getting help.
Temperature
indicator
The indicator flashes amber
if the system experiences a
thermal error (for example, a
temperature out of range or
fan failure).
Ensure that none of the following
conditions exist:
• A cooling fan is removed or has failed.
• System cover, cooling shroud, EMI filler
panel, memory module blank, or back
filler bracket is removed.
• Ambient temperature is too high.
• External airflow is obstructed.
See Getting help.
Memory
indicator
The indicator flashes amber
if a memory error occurs.
Check the system event log or system
messages for the location of the failed
memory. Reseat the memory module. If
the problem persists, see Getting help.
PCIe indicator The indicator flashes amber
if a PCIe card experiences
an error.
Restart the system. Update any required
drivers for the PCIe card. Reinstall the card.
If the problem persists, see Getting help.
20