Dell PowerEdge T610 User manual

Dell™ PowerEdge™
T610 Systems
Hardware Owner’s Manual
book.book Page 1 Tuesday, September 15, 2009 10:08 AM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2008 – 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;
Microsoft, Windows, Windows Server, and MS-DOS are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries;
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
September 2009 Rev. A03
book.book Page 2 Tuesday, September 15, 2009 10:08 AM

Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators . . . . . . . . . . 12
LCD Panel Features . . . . . . . . . . . . . . . . . . . 14
Home Screen . . . . . . . . . . . . . . . . . . . . 16
Setup Menu. . . . . . . . . . . . . . . . . . . . . 16
View Menu . . . . . . . . . . . . . . . . . . . . . 17
Hard-Drive Indicator Patterns for RAID . . . . . . . . . 18
Back-Panel Features and Indicators . . . . . . . . . . 20
Power Indicator Codes . . . . . . . . . . . . . . . . . 21
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 24
LCD Status Messages . . . . . . . . . . . . . . . . . . 24
Viewing Status Messages . . . . . . . . . . . . . 25
Removing LCD Status Messages . . . . . . . . . . 25
System Messages . . . . . . . . . . . . . . . . . . . . 37
Warning Messages . . . . . . . . . . . . . . . . . . . 54
Diagnostics Messages . . . . . . . . . . . . . . . . . 54
Alert Messages . . . . . . . . . . . . . . . . . . . . . 55
Other Information You May Need . . . . . . . . . . . . 55
book.book Page 3 Tuesday, September 15, 2009 10:08 AM

4Contents
2 Using the System Setup Program
and UEFI Boot Manager . . . . . . . . . . . . . 57
Choosing the System Boot Mode . . . . . . . . . . . . 57
Entering the System Setup Program . . . . . . . . . . . 58
Responding to Error Messages. . . . . . . . . . . 58
Using the System Setup Program
Navigation Keys . . . . . . . . . . . . . . . . . . . 58
System Setup Options . . . . . . . . . . . . . . . . . . 59
Main Screen . . . . . . . . . . . . . . . . . . . . 59
Memory Settings Screen . . . . . . . . . . . . . . 61
Processor Settings Screen . . . . . . . . . . . . . 62
SATA Settings Screen. . . . . . . . . . . . . . . . 62
Boot Settings Screen . . . . . . . . . . . . . . . . 63
Integrated Devices Screen . . . . . . . . . . . . . 64
PCI IRQ Assignments Screen . . . . . . . . . . . . 65
Serial Communication Screen . . . . . . . . . . . 65
Embedded Server Management Screen . . . . . . 66
Power Management Screen . . . . . . . . . . . . 67
System Security Screen . . . . . . . . . . . . . . 68
Exit Screen . . . . . . . . . . . . . . . . . . . . . 69
Entering the UEFI Boot Manager. . . . . . . . . . . . . 70
Using the UEFI Boot Manager
Navigation Keys . . . . . . . . . . . . . . . . . . . 70
UEFI Boot Manager Screen. . . . . . . . . . . . . 71
UEFI Boot Settings Screen . . . . . . . . . . . . . 71
System Utilities Screen . . . . . . . . . . . . . . . 71
System and Setup Password Features. . . . . . . . . . 72
Using the System Password . . . . . . . . . . . . 72
Using the Setup Password . . . . . . . . . . . . . 74
iDRAC Configuration Utility . . . . . . . . . . . . . . . 75
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Contents 5
Entering the iDRAC Configuration Utility . . . . . . 76
3 Installing System Components . . . . . . . . 77
Recommended Tools. . . . . . . . . . . . . . . . . . . 77
Inside the System . . . . . . . . . . . . . . . . . . . . 78
Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . 79
Removing the Front Bezel . . . . . . . . . . . . . 79
Installing the Front Bezel . . . . . . . . . . . . . . 79
Opening and Closing the System . . . . . . . . . . . . 80
Opening the System . . . . . . . . . . . . . . . . 80
Closing the System . . . . . . . . . . . . . . . . . 81
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 82
Removing a Hard-Drive Blank . . . . . . . . . . . 83
Installing a Hard-Drive Blank. . . . . . . . . . . . 84
Removing a Hot-Swap Hard Drive . . . . . . . . . 84
Installing a Hot-Swap Hard Drive . . . . . . . . . 85
Removing a Hard Drive From
a Hard-Drive Carrier . . . . . . . . . . . . . . . . 86
Installing a Hard Drive Into
a Hard-Drive Carrier . . . . . . . . . . . . . . . . 86
Power Supplies . . . . . . . . . . . . . . . . . . . . . 88
Removing a Power Supply . . . . . . . . . . . . . 88
Installing a Power Supply . . . . . . . . . . . . . 89
Removing a Power Supply Blank . . . . . . . . . . 90
Installing a Power Supply Blank . . . . . . . . . . 90
Expansion Card Stabilizer . . . . . . . . . . . . . . . . 90
Removing the Expansion Card Stabilizer . . . . . . 90
Installing the Expansion Card Stabilizer . . . . . . 91
book.book Page 5 Tuesday, September 15, 2009 10:08 AM

6Contents
Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 92
Removing the Cooling Shroud . . . . . . . . . . . 92
Installing the Cooling Shroud . . . . . . . . . . . . 93
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 93
Removing a Cooling-Fan Module . . . . . . . . . . 94
Installing a Cooling-Fan Module . . . . . . . . . . 95
Internal SD Module . . . . . . . . . . . . . . . . . . . 96
Installing the Internal SD Module. . . . . . . . . . 96
Removing the Internal SD Module . . . . . . . . . 98
Internal SD Flash Card . . . . . . . . . . . . . . . . . . 98
Installing an Internal SD Flash Card . . . . . . . . 98
Removing an Internal SD Flash Card . . . . . . . . 99
Internal USB Module. . . . . . . . . . . . . . . . . . . 99
Removing the Internal USB Module . . . . . . . . 99
Installing the Internal USB Module . . . . . . . . 101
Internal USB Memory Key . . . . . . . . . . . . . . . 102
Integrated Dell Remote Access Controller 6 (iDRAC6)
Enterprise Card (Optional) . . . . . . . . . . . . . . . 103
Installing the iDRAC6 Enterprise Card . . . . . . 103
Removing the iDRAC6 Enterprise Card . . . . . . 105
VFlash Media (Optional) . . . . . . . . . . . . . . . . 106
NIC Hardware Key . . . . . . . . . . . . . . . . . . . 106
Optical and Tape Drives . . . . . . . . . . . . . . . . 107
Removing an Optical or Tape Drive . . . . . . . . 107
Installing an Optical or Tape Drive . . . . . . . . 109
Integrated Storage Controller Card . . . . . . . . . . 112
book.book Page 6 Tuesday, September 15, 2009 10:08 AM

Contents 7
Removing an Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 112
Installing an Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 114
Removing the Expansion Card
Stabilizer Bracket. . . . . . . . . . . . . . . . . . 115
Installing the Expansion Card
Stabilizer Bracket. . . . . . . . . . . . . . . . . . 116
RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 117
Removing a RAID Battery. . . . . . . . . . . . . . 117
Installing a RAID Battery . . . . . . . . . . . . . . 118
Expansion Cards . . . . . . . . . . . . . . . . . . . . . 118
Expansion Card Installation Guidelines . . . . . . 119
Installing an Expansion Card . . . . . . . . . . . . 120
Removing an Expansion Card . . . . . . . . . . . 122
System Memory . . . . . . . . . . . . . . . . . . . . . 123
General Memory Module
Installation Guidelines . . . . . . . . . . . . . . . 124
Mode-Specific Guidelines . . . . . . . . . . . . . 125
Installing Memory Modules . . . . . . . . . . . . 128
Removing Memory Modules . . . . . . . . . . . . 130
Processors . . . . . . . . . . . . . . . . . . . . . . . . 131
Removing a Processor . . . . . . . . . . . . . . . 131
Installing a Processor . . . . . . . . . . . . . . . 134
System Battery . . . . . . . . . . . . . . . . . . . . . . 136
Replacing the System Battery . . . . . . . . . . . 136
Control Panel Assembly . . . . . . . . . . . . . . . . . 138
Removing the Control Panel Assembly. . . . . . . 138
Installing the Control Panel Assembly . . . . . . . 141
SAS Backplane . . . . . . . . . . . . . . . . . . . . . 142
book.book Page 7 Tuesday, September 15, 2009 10:08 AM

8Contents
Removing the SAS Backplane . . . . . . . . . . 142
Installing the SAS Backplane. . . . . . . . . . . 144
Power Distribution Board . . . . . . . . . . . . . . . 146
Removing the Power Distribution Board . . . . . 146
Installing the Power Distribution Board . . . . . 147
System Board. . . . . . . . . . . . . . . . . . . . . . 148
Removing the System Board . . . . . . . . . . . 148
Installing the System Board. . . . . . . . . . . . 151
4 Troubleshooting Your System . . . . . . . . 155
Safety First—For You and Your System . . . . . . . . 155
Troubleshooting System Startup Failure. . . . . . . . 155
Troubleshooting External Connections . . . . . . . . 155
Troubleshooting the Video Subsystem. . . . . . . . . 156
Troubleshooting a USB Device . . . . . . . . . . . . 156
Troubleshooting a Serial I/O Device. . . . . . . . . . 157
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 157
Troubleshooting a Wet System. . . . . . . . . . . . . 158
Troubleshooting a Damaged System. . . . . . . . . . 159
Troubleshooting the System Battery . . . . . . . . . . 160
Troubleshooting Power Supplies . . . . . . . . . . . 160
Troubleshooting System Cooling Problems . . . . . . 161
Troubleshooting a Fan . . . . . . . . . . . . . . . . . 162
book.book Page 8 Tuesday, September 15, 2009 10:08 AM

Contents 9
Troubleshooting System Memory . . . . . . . . . . . . 163
Troubleshooting an Internal SD Card . . . . . . . . . . 165
Troubleshooting an Internal USB Memory Key . . . . . 166
Troubleshooting an Optical Drive . . . . . . . . . . . . 167
Troubleshooting a Tape Backup Unit . . . . . . . . . . 167
Troubleshooting a Hard Drive . . . . . . . . . . . . . . 169
Troubleshooting a Storage Controller . . . . . . . . . . 170
Troubleshooting Expansion Cards. . . . . . . . . . . . 171
Troubleshooting the Processor(s) . . . . . . . . . . . . 173
5 Running the System Diagnostics . . . . . . 175
Using Dell™ PowerEdge™ Diagnostics . . . . . . . . 175
System Diagnostics Features . . . . . . . . . . . . . . 175
When to Use the System Diagnostics . . . . . . . . . . 176
Running the System Diagnostics . . . . . . . . . . . . 176
System Diagnostics Testing Options . . . . . . . . . . 176
Using the Custom Test Options . . . . . . . . . . . . . 177
Selecting Devices for Testing . . . . . . . . . . . 177
Selecting Diagnostics Options . . . . . . . . . . . 177
Viewing Information and Results . . . . . . . . . . 178
6 Jumpers and Connectors . . . . . . . . . . . 179
System Board Jumpers . . . . . . . . . . . . . . . . . 179
book.book Page 9 Tuesday, September 15, 2009 10:08 AM

10 Contents
System Board Connectors . . . . . . . . . . . . . . . 179
SAS Backplane Board Connectors . . . . . . . . . . 183
Power Distribution Board Connectors. . . . . . . . . 184
Disabling a Forgotten Password. . . . . . . . . . . . 186
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 189
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 189
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
book.book Page 10 Tuesday, September 15, 2009 10:08 AM

About Your System 11
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup
Program and UEFI Boot Manager."
<F10> Enters System Services, which opens the Unified Server Configurator
from which you can access utilities such as system diagnostics. See
the Unified Server Configurator user documentation for more
information.
<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager,
depending on your system’s boot configuration. See “Using the
System Setup Program and UEFI Boot Manager.”
<F12> Starts PXE boot.
<Ctrl><E> Enters the iDRAC Configuration Utility, which allows access to the
system event log (SEL) and configuration of remote access to the
system. See the iDRAC user documentation for more information.
<Ctrl><C> Enters the SAS Configuration Utility. For more information, see the
documentation for your SAS controller.
<Ctrl><R> Enters the PERC configuration utility. For more information, see the
documentation for your PERC card.
<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your embedded NIC.
book.book Page 11 Tuesday, September 15, 2009 10:08 AM

12 About Your System
Front-Panel Features and Indicators
Figure 1-1. Front Panel Features and Indicators
Item Indicator, Button, or
Connector
Icon Description
1 Front bezel Covers the system’s front-loading hard
drives.
2 USB connectors (2) Connects USB devices to the system.
The ports are USB 2.0-complaint.
3 NMI button Used to troubleshoot software and
device driver errors when using certain
operating systems. This button can be
pressed using the end of a paper clip.
Use this button only if directed to do so
by qualified support personnel or by the
operating system's documentation.
1
3
2
3
4
6
8
9
10
7
5
book.book Page 12 Tuesday, September 15, 2009 10:08 AM

About Your System 13
4 Power-on indicator,
power button
The power-on indicator lights when the
system power is on.
The power button controls the DC
power supply output to the system.
NOTE: When powering on the system, the
video monitor can take up to 25 seconds
to display an image, depending on the
amount of memory installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.
NOTE: To force an ungraceful shutdown,
press and hold the power button for five
seconds.
5 System identification
button
The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the LCD
panel on the front and the system status
indicator on the back flashes blue until
one of the buttons is pushed again.
6 LCD menu buttons Allows you to navigate the control panel
LCD menu.
Item Indicator, Button, or
Connector
Icon Description
book.book Page 13 Tuesday, September 15, 2009 10:08 AM

14 About Your System
LCD Panel Features
The system's LCD panel provides system information and status messages to
signify when the system is operating correctly or when the system needs
attention. See "LCD Status Messages" for information on specific status
codes.
The LCD backlight lights blue during normal operating conditions and lights
amber to indicate an error condition. When the system is in standby mode,
the LCD backlight is off and can be turned on by pressing the Select button
on the LCD panel. The LCD backlight will remain off if LCD messaging is
turned off through the iDRAC utility, the LCD panel, or other tools.
7 LCD panel Provides system ID, status information,
and system error messages.
The LCD lights blue during normal
system operation. The LCD lights
amber when the system needs attention,
and the LCD panel displays an error
code followed by descriptive text.
NOTE: If the system is connected to AC
power and an error has been detected,
the LCD lights amber regardless of
whether the system has been powered on.
8 Optical drive
(optional)
One or two optional SATA DVD-ROM
or DVD+RW drives.
NOTE: DVD devices are data only.
9 Tape drive
(optional)
One optional half-height (using one
drive bay) or full-height drive (using two
drive bays).
10 Front bezel lock Secures the front bezel to the system.
Item Indicator, Button, or
Connector
Icon Description
book.book Page 14 Tuesday, September 15, 2009 10:08 AM

About Your System 15
Figure 1-2. LCD Panel Features
Item Buttons Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the
cursor.
3 Right Moves the cursor forward in one-step
increments.
During message scrolling:
• Press once to increase scrolling speed.
• Press again to stop.
• Press again to return to default scrolling
speed.
• Press again to repeat the cycle.
4 System identification Turns the system ID mode on and off.
Press quickly to toggle the system ID on and
off. If the system hangs during POST, press and
hold the system ID button for more than five
seconds to enter BIOS Progress mode.
1
2
3
4
book.book Page 15 Tuesday, September 15, 2009 10:08 AM

16 About Your System
Home Screen
The Home screen displays user-configurable information about the system.
This screen is displayed during normal system operation when there are no
status messages or errors present. When the system is in standby mode, the
LCD backlight will turn off after five minutes of inactivity if there are no error
messages. Press one of the three navigation buttons (Select, Left, or Right) to
view the Home screen.
To navigate to the Home screen from another menu, continue to select the
up arrow until the Home icon is displayed, and then select the Home
icon.
From the Home screen, press the Select button to enter the main menu. See
the following tables for information on the Setup and View submenus.
Setup Menu
NOTE: When selecting an option in the Setup menu, you are asked to confirm the
option before you may continue.
Option Description
DRAC Select DHCP or Static IP to configure the network
mode. If Static IP is selected, the available fields are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS
to enable DNS and to view domain addresses. Two
separate DNS entries are available.
Set error Select SEL to display LCD error messages in a format
that matches the IPMI description in the SEL log. This
can be useful when trying to match an LCD message
with an SEL entry.
Select Simple to display LCD error messages in a
simplified user-friendly description. See "LCD Status
Messages" for a list of messages in this format.
Set home Select the default information to be displayed on the
LCD Home screen. See "View Menu" to see the options
and option items that can be selected to display by
default on the Home screen.
book.book Page 16 Tuesday, September 15, 2009 10:08 AM

About Your System 17
View Menu
Option Description
DRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC6.
Addresses include DNS (Primary and Secondary),
Gateway, IP, and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for DRAC, iSCSIn, or
NETn.
Name Displays the name of the Host, Model, or User String
for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or
Watts. The display format can be configured in the "Set
home" submenu of the Setup menu (see "Setup
Menu").
Temperature Displays the temperature of the system in Celsius or
Fahrenheit. The display format can be configured in the
"Set home" submenu of the Setup menu (see "Setup
Menu").
book.book Page 17 Tuesday, September 15, 2009 10:08 AM

18 About Your System
Hard-Drive Indicator Patterns for RAID
Figure 1-3. Hard-Drive Indicators
1 green drive-activity indicator 2 drive-status indicator (green and
amber)
12
12
2.5-in carrier
3.5-in carrier
book.book Page 18 Tuesday, September 15, 2009 10:08 AM

About Your System 19
Drive-Status Indicator Pattern (RAID Only) Condition
Blinks green two times per second Identify drive/preparing for removal
Off Drive ready for insertion or removal
NOTE: The drive status indicator remains
off until all hard drives are initialized after
system power is applied. Drives are not
ready for insertion or removal during this
time.
Blinks green, amber, and off Drive predicted failure
Blinks amber four times per second Drive failed
Blinks green slowly Drive rebuilding
Steady green Drive online
book.book Page 19 Tuesday, September 15, 2009 10:08 AM

20 About Your System
Back-Panel Features and Indicators
Figure 1-4. Back-Panel Features and Indicators
Item Indicator, Button, or
Connector
Icon Description
1 PCIe expansion card
slots (5)
Connects up to five PCI Express
(generation 2) expansion cards.
Supports two full-height, full-length
(30.99-cm [12.2-in]), x8 wide cards in
slots 2 and 3.
Supports three full-height, half-length,
x4 wide cards in slots 1, 4, and 5.
6
7
5
4
3
1
8
9
2
10
11
book.book Page 20 Tuesday, September 15, 2009 10:08 AM