Dell PowerEdge C6320 User manual

Dell PowerEdge C6320
Owner's Manual
Regulatory Model: B08S
Regulatory Type: B08S003

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright ©2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell™and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2015 - 06
Rev. A00

Contents
1 About the Dell PowerEdge C6320..................................................................... 8
Accessing system features during startup............................................................................................8
Front-panel features and indicators.....................................................................................................8
Hard-drive indicator patterns............................................................................................................. 10
Service tag............................................................................................................................................12
Back panel features and indicators.....................................................................................................14
System-board assembly configurations.............................................................................................15
LAN indicator codes............................................................................................................................ 16
Power and system board indicator codes.......................................................................................... 17
Power supply unit indicator codes..................................................................................................... 18
1400 W AC/1400 HVDC power supply units................................................................................18
1600 W AC power supply unit...................................................................................................... 18
Baseboard Management Controller (BMC) heart beat LED...............................................................19
Documentation matrix........................................................................................................................ 19
C6320 system configuration limitations by Intel Xeon processor E5-2600 v3 product
family ............................................................................................................................................ 20
2 Performing initial system configuration ....................................................... 23
Setting up your system....................................................................................................................... 23
Setting up and configuring the iDRAC IP address ............................................................................ 23
Logging in to iDRAC............................................................................................................................24
Methods of installing the operating system.......................................................................................24
Managing your system remotely........................................................................................................24
Downloading drivers and firmware....................................................................................................24
3 Pre-operating system management applications........................................26
Navigation keys................................................................................................................................... 26
About System Setup............................................................................................................................26
Entering System Setup.................................................................................................................. 27
System Setup Main Menu..............................................................................................................27
System BIOS screen...................................................................................................................... 27
System Information screen...........................................................................................................28
Memory Settings screen............................................................................................................... 28
Processor Settings screen.............................................................................................................29
SATA Settings screen..................................................................................................................... 31
Boot Settings screen..................................................................................................................... 33
Network Settings screen...............................................................................................................34
Integrated Devices screen............................................................................................................ 34
3

Serial Communication screen...................................................................................................... 35
System Profile Settings screen......................................................................................................36
System Security Settings screen...................................................................................................38
Miscellaneous Settings screen......................................................................................................39
System setup options at boot............................................................................................................ 40
About Boot Manager...........................................................................................................................40
Entering Boot Manager ................................................................................................................40
Boot Manager main menu............................................................................................................40
Changing the boot order.................................................................................................................... 41
Choosing the system boot mode.......................................................................................................41
Assigning a system and setup password ...........................................................................................42
Deleting or changing an existing system password and setup password........................................42
4 Installing and removing system components...............................................44
Safety instructions...............................................................................................................................44
Recommended tools.......................................................................................................................... 44
Opening and closing the system .......................................................................................................45
Opening the system......................................................................................................................45
Closing the system........................................................................................................................46
Inside the system................................................................................................................................ 46
Cooling fans........................................................................................................................................ 47
Removing a cooling fan................................................................................................................ 47
Installing a cooling fan..................................................................................................................48
Hard drives.......................................................................................................................................... 49
Removing a 3.5 inch hard-drive blank......................................................................................... 49
Installing a 3.5 inch hard-drive blank........................................................................................... 50
Removing a 2.5 inch hard-drive blank......................................................................................... 50
Installing a 2.5 inch hard-drive blank............................................................................................51
Removing a hard-drive..................................................................................................................51
Installing a hard-drive....................................................................................................................52
Removing a hard drive from a hard-drive carrier........................................................................ 52
Installing a hard drive into a hard-drive carrier............................................................................ 53
Installing a 2.5 inch SSD into a 3.5 inch hard-drive carrier..........................................................54
SSD and SSD holder............................................................................................................................ 56
Removing the SSD and SSD Holder..............................................................................................56
Installing the SSD and SSD holder................................................................................................ 57
DC to DC board.............................................................................................................................58
Cable routings for SSD and DC to DC board and LSI 2008........................................................ 59
SATA DOM...........................................................................................................................................60
Removing the SATA DOM.............................................................................................................60
Installing the SATA DOM............................................................................................................... 61
Cable routing for SATA DOM and LSI 2008................................................................................. 61
4

Power supply units.............................................................................................................................. 61
Removing a power supply unit.....................................................................................................62
Installing a power supply unit.......................................................................................................62
System-board assembly..................................................................................................................... 63
Removing a dummy system-board tray ......................................................................................63
Installing a dummy system-board tray ........................................................................................64
Removing a system-board assembly .......................................................................................... 64
Installing a system-board assembly ............................................................................................ 65
Air baffle ..............................................................................................................................................65
Removing the air baffle ................................................................................................................65
Installing the air baffle ..................................................................................................................66
Heat sinks.............................................................................................................................................67
Removing the heat sink ................................................................................................................67
Installing the heat sink ................................................................................................................. 68
Processors ..........................................................................................................................................68
Removing a processor ................................................................................................................. 69
Installing a processor ................................................................................................................... 70
Expansion-card assembly and expansion card ................................................................................. 71
Removing the expansion card for 1U node ................................................................................. 71
Installing the expansion card for 1U node ...................................................................................72
PCI-E slot priority ............................................................................................................................... 73
PERC 9 cards....................................................................................................................................... 73
Removing the PERC card ............................................................................................................. 73
Installing the PERC card ...............................................................................................................74
Riser card ............................................................................................................................................ 75
Optional riser cards ...................................................................................................................... 75
Removing the riser card for 1U node ...........................................................................................75
Installing the riser card for 1U node ............................................................................................ 76
Optional mezzanine cards .................................................................................................................76
Removing the LSI 2008 SAS optional mezzanine card................................................................77
Installing the LSI 2008 SAS mezzanine card ............................................................................... 78
Cable routing for LSI 2008 SAS mezzanine card (1U Node) ...................................................... 78
Removing the 1GbE mezzanine card........................................................................................... 79
Installing the 1GbE mezzanine card .............................................................................................81
Removing the 10GbE mezzanine card ........................................................................................82
Installing the 10GbE mezzanine card ..........................................................................................84
Mezzanine-card bridge board ...........................................................................................................84
Removing the mezzanine-card bridge board .............................................................................84
Installing the mezzanine-card bridge board ...............................................................................85
System memory.................................................................................................................................. 85
Memory slot features ................................................................................................................... 86
Supported memory module configuration .................................................................................86
5

Removing the memory modules .................................................................................................87
Installing the memory modules ...................................................................................................88
System battery ....................................................................................................................................89
Replacing the system battery ...................................................................................................... 89
System board ......................................................................................................................................91
Removing a system board ............................................................................................................91
Installing a system board ............................................................................................................. 92
Entering the system service tag using System Setup ..................................................................92
Cable routing for onboard SATA cables (1U node) .....................................................................93
Power distribution boards.................................................................................................................. 94
Removing a power distribution Board ........................................................................................ 94
Installing a power distribution board ...........................................................................................97
Cable routing for power distribution board ................................................................................ 97
Middle Planes...................................................................................................................................... 99
Removing the middle planes ....................................................................................................... 99
Installing the middle planes ....................................................................................................... 103
Cable routing for middle plane to direct hard-drive backplane .............................................. 104
Cable routing for middle plane to 2.5 inch hard-drive backplane for expander
configuration ..............................................................................................................................108
Direct backplanes............................................................................................................................. 109
Removing the direct backplane..................................................................................................109
Installing the direct backplane.................................................................................................... 113
2.5-inch hard drive expander configuration.....................................................................................113
Removing the 2.5 inch hard drive backplane for expander configuration................................113
Installing the 2.5-inch hard drive backplane for expander configuration................................. 117
Front panels....................................................................................................................................... 118
Removing the front panel............................................................................................................118
Installing the front panel ............................................................................................................ 120
Sensor boards....................................................................................................................................120
Removing the sensor board for 3.5 inch hard-drive system.....................................................120
Installing the sensor board for 3.5 inch hard-drive system....................................................... 121
Cable routing for sensor board and front panel for 3.5 inch hard drive system...................... 122
Removing the sensor board for 2.5 inch hard-drive system.....................................................123
Installing the sensor board for 2.5 inch hard-drive system....................................................... 125
Cable routing for sensor board and front panel for 2.5 inch hard drive system...................... 125
5 Troubleshooting your system........................................................................ 127
Safety first—for you and your system...............................................................................................127
Minimum configuration to POST .....................................................................................................127
Safety first – for you and your system .............................................................................................127
Installation problems ........................................................................................................................127
Troubleshooting system startup failure .......................................................................................... 128
6

Troubleshooting external connections............................................................................................128
Troubleshooting the video subsystem ............................................................................................128
Troubleshooting a USB device......................................................................................................... 128
Troubleshooting a serial I/O device................................................................................................. 129
Troubleshooting a NIC .....................................................................................................................129
Troubleshooting a wet system......................................................................................................... 129
Troubleshooting a damaged system ...............................................................................................130
Troubleshooting the system battery................................................................................................ 130
Troubleshooting power supply units................................................................................................131
Troubleshooting system cooling problems......................................................................................131
Troubleshooting a fan.......................................................................................................................132
Troubleshooting system memory.................................................................................................... 132
Troubleshooting a hard drive ...........................................................................................................133
Troubleshooting a storage controller ............................................................................................. 133
Troubleshooting expansion cards....................................................................................................134
Troubleshooting processors.............................................................................................................134
IRQ assignment conflicts.................................................................................................................. 135
6 Jumpers and connectors ............................................................................... 137
C6320 system board connectors..................................................................................................... 137
Backplane connectors...................................................................................................................... 138
3.5 inch hard-drive direct backplane .........................................................................................138
2.5 inch hard-drive direct backplane .........................................................................................139
2.5 inch hard-drive expander backplane .................................................................................. 140
Middle plane connectors ..................................................................................................................141
LSI 2008 SAS mezzanine card connectors.......................................................................................141
Powerville dual port 1GbE ................................................................................................................142
Twinville dual port 10GbE ................................................................................................................143
Power distribution board 1 connectors ...........................................................................................143
Power distribution board 2 connectors .......................................................................................... 144
Sensor board connectors ................................................................................................................ 144
Jumper settings.................................................................................................................................145
System configuration jumper settings on the C6320 system board........................................ 145
Direct backplane jumper settings ..............................................................................................145
7 Getting help....................................................................................................... 147
Contacting Dell..................................................................................................................................147
Locating your system service tag..................................................................................................... 147
Quick Resource Locator................................................................................................................... 147
7

1
About the Dell PowerEdge C6320
Accessing system features during startup
The following keystrokes provide access to system features during startup.
NOTE: Note that the hot-keys of SAS/SATA card or PXE support are available in BIOS boot mode
only. There is no hot-key to boot through the UEFI mode.
Keystroke Description
<F2> Enters the System Setup program. See Entering System Setup.
<F11> Enters the BIOS Boot Manager. See Entering Boot Manager .
<F12> Starts Preboot eXecution Environment (PXE) / iSCSI boot.
<Ctrl> <C> Enters the LSI 2008 SAS Mezzanine Card Configuration Utility. For more
information, see the SAS adapter documentation.
<Ctrl> <R> Enters the PERC 9 Card Configuration Utility. For more information, see the
documentation for your SAS RAID card.
<Ctrl> <Y> Enters the MegaPCLI SAS RAID Management Tool.
<Ctrl> <S> Enters the utility to configure onboard LAN settings for PXE boot. For more
information, see the documentation for your integrated LAN.
<Ctrl> <I> Enters onboard SATA Controller’s Configuration Utility.
<Ctrl> <D> Enters the Intel iSCSI setup menu.
Front-panel features and indicators
Figure 1. Front panel − 3.5 inch x12 hard drives with four system boards (C6320 RAID card & onboard SATA
controller)
8

Figure 2. Front panel − 2.5 inch x24 hard drives with four system boards (C6320 RAID card & onboard SATA
controller)
NOTE: For more information on the direction details of the 2.5 inch hard drive expander
configuration support, see the HDD Zoning configuration tool at Dell.com/support.
Item Indicator, button or
connector Icon Description
1Power-on indicator/ system
state indicator/power button
for system board 1
The power-on indicator turns
to green when the system
power is on.
The power-on indicator turns
to amber when the system
critical event occurs.
The power button controls the
DC power supply output to the
system.
NOTE: When powering on
the system, the video
monitor can take from
several seconds to over 2
minutes to display an
image, depending on the
amount of DIMM installed
in the system.
NOTE: On ACPI-
compliant Operating
Systems (OSs), turning off
the system using the
power button causes the
system to perform a
graceful shutdown before
power to the system is
turned off.
NOTE: To force an
ungraceful shutdown,
press and hold the power
button for 5 seconds.
3Power-on indicator/ system
state indicator/power button
for system board 2
7Power-on indicator/ system
state indicator/power button
for system board 4
9Power-on indicator/ system
state indicator/power button
for system board 3
2 System identification indicator/
button for system board 1
The identification button can
be used to locate a particular
system and system board
9

Item Indicator, button or
connector Icon Description
4 within a chassis. When the
button is pushed, the blue
status indicator of the system
on the front and back blink
until the button is pushed
again.
System identification indicator/
button for system board 2
6 System identification indicator/
button for system board 4
8 System identification indicator/
button for system board 3
5 Hard drives Up to twelve hot-swappable
3.5 inch hard drives.
Up to twenty four hot-
swappable 2.5 inch hard drives.
* Drive cover Applicable only for 2.5 inch
hard drive system. This is not a
usable drive slot.
Hard-drive indicator patterns
Figure 3. 3.5 inch hard drive indicators
1. hard-drive activity indicator (green) 2. hard-drive status indicator (green and amber)
10

Figure 4. 2.5 inch hard drive indicators
1. hard-drive status indicator (green and amber) 2. hard-drive activity indicator (green)
Controller Hard drive type Function Activity LED Status LED
Green Green Amber
Onboard
Controller
SATA2 Drive on-line Off/Blinking
when active
On Off
Fail Off On Off
PERC 9/LSI
2008
SAS/SATA2 Slot Empty Off Off Off
Drive on-line/
Access
Blinking when
active
On Off
Drive Failed Off Off On 150 ms
Off 150 ms
Drive Rebuild Blinking when
active
On 400 ms
Off 100 ms
Off
Drive Identify Blinking when
active
On 250 ms
Off 250 ms
Off
11

Controller Hard drive type Function Activity LED Status LED
Green Green Amber
PERC 9/LSI
2008
SAS/SATA2 Slot Empty Off Off Off
Drive on-line Blinking when
active
On Off
Drive Identify/
Prepare for
Removal
Blinking when
active
On 250 ms
Off 250 ms
Off
Drive Rebuild Blinking when
active
On 400 ms
Off 100 ms
Off
Drive Failed Off Off On 150 ms
Off 150 ms
Predicted
Failure (SMART)
Blinking when
active
On 500 ms
Off 500 ms
Off 1000 ms
Off 500 ms
On 500 ms
Off 1000 ms
Rebuild Abort Off On 3000 ms
Off 9000 ms
Off 6000 ms
On 3000 ms
Off 000 ms
Service tag
The Service tag locations for 1U node and the chassis are as follows:
Figure 5. Service tag location for 1U node
12

Figure 6. Service tag location on the left front panel
Figure 7. Service tag location on the chassis
The linkage of 12 hard drives for four system boards is presented as below. For other configurations, see
Front-panel features and indicators.
Figure 8. Service tag linkage
NOTE: Hard drives that are under warranty are linked to the appropriate service tag of the node.
13

Back panel features and indicators
Figure 9. Back panel with four system boards
Item Indicator, button, or
connector Icon Description
1 Power supply unit (PSU2) Up to 1400 W AC, 1600 W AC,
or 1400 HVDC power supply
units.
2 Power supply unit (PSU1)
3 Single USB port Connect USB devices to the
system. The ports are USB 3.0-
compliant.
4 10G NIC 1 port Embedded 10G NIC
connectors.
5 10G NIC 2 port Embedded 10G NIC
connectors.
6 Management port Dedicated management port.
7 USB to serial port Connects the system to a host.
8 VGA port Connects a VGA display to the
system.
9 Power button/power and
system LED
The power-on indicator turns
to green when the system
power is on.
The power-on indicator turns
to amber when the system
critical event occurs.
The power button controls the
DC power supply output to the
system.
14

Item Indicator, button, or
connector Icon Description
NOTE: When powering on
the system, the video
monitor can take from
several seconds to over 2
minutes to display an
image, depending on the
amount of memory
installed in the system.
NOTE: On ACPI-
compliant operating
systems, turning off the
system using the power
button causes the system
to perform a graceful
shutdown before power
to the system is turned
off.
NOTE: To force an
ungraceful shutdown,
press and hold the power
button for five seconds.
10 System identification indicator Both the systems management
software and the identification
buttons located on the front
can cause the indicator to flash
blue to identify a particular
system and system board.
Lights turn amber when the
system needs attention due to
a problem.
System-board assembly configurations
Figure 10. Enumeration four system boards for 1U node
15

LAN indicator codes
Figure 11. LAN indicators
1. activity indicator 2. link/speed indicator
Component Indicator Condition
Link/Speed indicator Solid amber Linking at 1 Gbps speed
Solid green Linking at 10 Gbps speed
Activity indicator Blinking green Activity is present:
• Pre OS POST
• OS without driver
• OS with driver
Blinking at speed relative to
packet density.
Off No link/activity present
• D0 (uninitialized)
• D3 (cold)
• S4 (hibernation)
16

Figure 12. LAN indicators (management port)
1. speed indicator 2. link/activity indicator
Component Indicator Condition
Speed indicator Solid green Linking at 1 Gbps speed
Solid amber Linking at 10/100 Mbps speed
Link/activity indicator Off No access/Idle
Blinking green LAN access/Link up
Power and system board indicator codes
The LEDs on the system front panel and back panel display status codes during system startup. For
location of the LEDs on the front panel, see Front-panel features and indicators. For location of the LEDs
on the back panel, see Back panel features and indicators.
Table 1. Status indicator codes
Component Indicator Condition
Power-on indicator (A
bi-color LED on power
button)
Green Solid Power On (S0)
Amber Off
Green Off BMC critical condition event in Power Off mode
(S4/S5)
Amber Blinking
Green Off BMC critical condition event in Power On mode
(S0)
Amber Blinking
System identification
indicator
Steady blue IPMI via Chassis Identify Command On or ID
Button Press ID On
Blinking blue Only IPMI via Chassis Identify Command Blink On
Off IPMI via Chassis Identify Command Off or ID
Button Press ID Off
17

Power supply unit indicator codes
1400 W AC/1400 HVDC power supply units
Figure 13. Power supply unit status indicators
1. power supply unit 2. AC power indicator
Component Indicator Condition
AC/DC power indicator Solid amber Fault (fault of any kind)
Solid green DC_OK (power good)
Blinking green AC_OK
1600 W AC power supply unit
Figure 14. Power supply unit status indicator
1. power supply unit 2. AC power indicator
18

Component Indicator Condition
AC power indicator Solid amber Standby mode with Fan Lock for
15 sec
Standby mode with OTP range
Active mode with +12VDC Fault
Active mode with Fan Lock for 15
sec
Solid green DC_OK (power good)
Blinking green Standby mode normal
Off Unit without AC power
Baseboard Management Controller (BMC) heart beat LED
The system board provides BMC heart beat LED (CR17) for BMC debugs. The BMC heart beat LED is
green. When the system AC power is connected, the LED lights. When BMC firmware is ready, the BMC
heart beat LED blinks.
Figure 15. BMC heart beat LED on the C6320 system board
1. BMC heart beat LED
Documentation matrix
The documentation matrix provides information on documents that you can refer to for setting up and
managing your system.
To... Refer to...
Install your system into a rack Rack documentation included with your rack
solution
Set up your system and know the system technical
specifications
Getting Started With Your System that shipped with
your system or see Dell.com/poweredgemanuals
Install the operating system Operating system documentation at Dell.com/
operatingsystemmanuals
19

To... Refer to...
Get an overview of the Dell Systems Management
offerings
Dell OpenManage Systems Management Overview
Guide at Dell.com/openmanagemanuals
Configure and log in to iDRAC, set up managed
and management system, know the iDRAC
features and troubleshoot using iDRAC
Integrated Dell Remote Access Controller User's
Guide at Dell.com/esmmanuals
Know about the RACADM subcommands and
supported RACADM interfaces
RACADM Command Line Reference Guide for
iDRAC and CMC at Dell.com/esmmanuals
Launch, enable and disable Lifecycle Controller,
know the features, use and troubleshoot Lifecycle
Controller
Dell Lifecycle Controller User’s Guide at Dell.com/
esmmanuals
Use Lifecycle Controller Remote Services Dell Lifecycle Controller Remote Services Quick
Start Guide at Dell.com/esmmanuals
Set up, use, and troubleshoot OpenManage Server
Administrator
Dell OpenManage Server Administrator User’s
Guide at Dell.com/openmanagemanuals
Install, use, and troubleshoot OpenManage
Essentials
Dell OpenManage Essentials User’s Guide at
Dell.com/openmanagemanuals
Know the features of the storage controller cards,
deploy the cards, and manage the storage
subsystem
Storage controller documentation at Dell.com/
storagecontrollermanuals
Check the event and error messages generated by
the system firmware and agents that monitor
system components
Dell Event and Error Messages Reference Guide at
Dell.com/esmmanuals
C6320 system configuration limitations by Intel Xeon processor E5-2600 v3
product family
NOTE: Certain system hardware configurations may require reductions in the upper temperature
limits.
NOTE: System performance may be impacted when operating above 30°C or with a fan fault.
Configuration restrictions with Intel Xeon processor E5-2600 v3 product family
Processor bin 3.5 inch hard drive chassis 2.5 inch hard drive
chassis
85W
E5-2630 v3
E5-2620 v3
E5-2603 v3 No configuration restrictions No configuration
restrictions
90W
E5-2640 v3
20