Dell PS4110 User manual

Dell Lasso
Version 4.1
User’s Guide

Notes and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
______________
Information in this publication is subject to change without notice.
© 2012 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, PowerVault™, PowerConnect™, EqualLogic™, Force10™ and
Compellent™ are trademarks of Dell Inc. Microsoft®, Windows®, Windows Server®, .Net®, and
Windows Vista®are either trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries. Red Hat Enterprise Linux®and Enterprise Linux®are registered trademarks
of Red Hat, Inc. in the United States and/or other countries. VMware®, ESX®, ESXi®, and vSphere®
are registered trademarks or trademarks of VMWare Inc. in the United States or other countries. UNIX®
is a registered trademark of The Open Group in the United States and other countries. EMC®, Celerra®,
and CLARiiON®are registered trademarks of EMC Corporation in the United States and other countries.
Brocade amd McData are registered trademarks of Brocade Communications Systems, Inc., in the United
States and/or in other countries. Cisco®and Cisco Nexus®is a registered trademark of Cisco Systems,
Inc. and/or its affiliates in the United States and certain other countries. XenServer™ is a trademark of
Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the U.S. Patent and
Trademark Office and in other countries. Broadcom®is a registered trademark of Broadcom Corporation
and/or its subsidiaries in the United States and certain other countries. Linux®is a registered trademark
of Linus Torvalds. QLogic®and SANsurfer®is a registered trademark of QLogic Corporation. Emulex®
and HBAnyware®is a registered trademark of Emulex Corporation. AIX®and IBM®are registered
trademarks of IBM Corporation. McAfee®is a registered trademark of McAfee, Inc. or its subsidiaries
in the United States and other countries. AVG®a registered trademark of AVG technologies. HP-UX®
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Other trademarks and trade names may be used in this publication to refer to either the entities claiming
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trade names other than its own.
2012 - 03

Contents 3
Contents
1Introduction . . . . . . . . . . . . . . . . . . . . . . . . 5
Key Features . . . . . . . . . . . . . . . . . . . . . . . . 5
What’s New in This Release? . . . . . . . . . . . . . . . 6
Supported Storage Devices and 
Operating Systems . . . . . . . . . . . . . . . . . . . . . 8
2Installing and Uninstalling Lasso . . . . . . . 9
Installing Lasso . . . . . . . . . . . . . . . . . . . . . . 9
Upgrading Lasso . . . . . . . . . . . . . . . . . . . . . 10
Modifying Lasso Installation . . . . . . . . . . . . . . 11
Repairing Lasso Installation. . . . . . . . . . . . . . . 11
Uninstalling Lasso . . . . . . . . . . . . . . . . . . . . 11
Using GUI . . . . . . . . . . . . . . . . . . . . . . 11
Using CLI . . . . . . . . . . . . . . . . . . . . . . 12
3Using Lasso . . . . . . . . . . . . . . . . . . . . . . . 13
Prerequisites For Data Collection . . . . . . . . . . . . 13
Running Lasso . . . . . . . . . . . . . . . . . . . . . . 14
Starting New Configuration . . . . . . . . . . . . 14
Use Existing Configuration . . . . . . . . . . . . . 16

4Contents
Loading Configuration File . . . . . . . . . . . . . 16
Upload Existing Collection . . . . . . . . . . . . . 17
Single Device Collection . . . . . . . . . . . . . . 17
Importing Customer Configuration File . . . . . . . 17
Log Files . . . . . . . . . . . . . . . . . . . . . . . . . 17
Generated File Formats . . . . . . . . . . . . . . . . . 18
Viewing Reports . . . . . . . . . . . . . . . . . . . . . 18

Introduction 5
1
Introduction
Lasso is a Windows-based client and server utility that automates the
collection of logs and configuration from servers, disk arrays (EqualLogic,
PowerVault MD-Series, and EMC), Fibre Channel switches (Brocade,
McData, and Cisco), tape libraries, Ethernet, and FCoE Switches.
After Lasso collects the data, it parses the data into XML and HTML formats
that is packaged along with the collected data and encrypted. The collected
data is saved as a .zip file on the local system. Optionally, you can enable
Lasso to automatically upload the report to Dell Technical Support.
Benefits of using Lasso:
• Evaluate the data collected from various devices in the SAN to
troubleshoot problems in storage devices.
• Determine hardware, software, and firmware versions to check
compatibility, and upgrade existing equipment.
This guide provides an overview of the Lasso tool, the installation details, and
the various methods to the report. For information about the fields and
options available in Lasso and the command line options, see Online Help.
Key Features
• Re-validate option on each device window, to re-validate devices when an
existing configuration is used.
• Use of Forced multi-threaded mode of execution for enhanced Lasso
performance.
• Secure Site option in the Your Company Information window of the Lasso
GUI to remove Customer Identification Information (CII) from XML
format of collection.
• Raw data collection and parser support for the following devices:
• Cisco switches 3750E/3750X and 4948
• PowerConnect ethernet switches 7024/7048
• vSphere 5.0 hosts attached to EqualLogic and MD Series arrays.

6Introduction
• EqualLogic arrays PS6500, PS6510, PS6000, PS5500, PS4110, PS6110,
PS6010, PS6100, PS4100, and PS4000.
• Raw data collection support for Force 10 switches.
• Raw data collection and parsing for the PowerConnect ethernet switches
in simple mode.
• User name and password credentials in Lasso are optional when
PowerConnect ethernet switch is configured.
• Correct parsing of PowerConnect ethernet switches upon v4.1 Firmware
upgrade.
• Correct parsing of service tag information for all the models of EqualLogic
Arrays upon v5.1 Firmware upgrade.
• Lasso displays information related to EqualLogic iSCSI volumes in the
vSphere iSCSI VMFS section.
• Collection and parsing of Host Integration Tool Kit data for Linux Hosts
in EqualLogic Storage Area Network (SAN).
What’s New in This Release?
• Support to collect diagnostic information from the Group Lead and
member, when a member IP address is provided.
• Option to automatically upload the collection report to Dell Technical
Support site.
• Support for the following devices:
– EqualLogic PS4110
– EqualLogic PS6110
– EqualLogic PS6510
• Support to collect and parse Host Integration Tool Kit data for vSphere
hosts in the EqualLogic SAN.
• Option to provide the Delta Service Request number and Project Manager
ID and include this in the XML and HTML reports.
• Parser support for the following devices:
– EqualLogic FS7500
– Dell Force10 S50/S60/S2410/S4810 Switches

Introduction 7
– XenServer
– PowerVault NX3500
• Resolving Lasso Error 904 for the EqualLogic Array.
• Parser support for MaxRequestHoldtime for all the Windows hosts in
EqualLogic and MDSeries SAN.
• Support to capture and parse Broadcom NIC information when running in
Host Bus Adapter (HBA) mode under the control of Broadcom Advanced
Server Program (BASP) software.
• Support to collect NAS Appliance information from the EqualLogic
Group.
• Support for firmware version 5.2 on Dell EqualLogic Arrays.
• Support to collect and parse the following attributes from EqualLogic
Array:
–ROMLevel
– Last Boot Time
• Support for ping test between the members in the EqualLogic Group.
• Support to collect and parse Qlogic FC information from Windows,
Linux, and VMware hosts attached to Compellent.
• Support to collect Emulex FC information from Windows, Linux, and
VMware hosts attached to Compellent.
• Support to collect and parse SAS HBA information from Windows and
Linux (32-bit only) hosts attached to PowerVault MD Series and
Compellent.
• Support to validate user input for Ethernet Switch type in Ethernet
Switches screen.
• Support to include the following attributes in the HTML report:
–CollectionDate
–CollectionTime
–BuildVersion
• Support to collect and parse Data Center Bridge (DCB) information from
EqualLogic Storage array and Windows Hosts attached to EqualLogic,
MD Series, and Compellent.

8Introduction
• Support to collect Converged Network Adapter (CNA) card information
under the control of Broadcom Command Line Utility (BCU) in Windows
Hosts attached to EqualLogic, MD Series, and Compellent.
• Support to collect DCB information from PowerConnect B-Series Switch.
Supported Storage Devices and Operating
Systems
For information on the storage devices and operating systems (Windows and
UNIX), see the Readme available with the installer or go to support.dell.com/
manuals. Click SoftwareServiceability ToolsLasso.

Installing and Uninstalling Lasso 9
2
Installing and Uninstalling Lasso
This section provides information to install, modify, repair, and uninstall
Lasso.
Installing Lasso
Before installing Lasso, make sure that the following prerequisites are met:
• Use an Administrator account or have Administrator privileges.
• Windows (32-bit and 64-bit) operating system is any of the following:
–WindowsXP
–WindowsVista
–Windows7
– Windows Server 2003
– Windows Server 2008
NOTE: Windows Server Core is not supported.
To install Lasso:
1 Double click the .msi file.
The Welcome to the Dell Lasso Installation Wizard is displayed.
2 Click Next .
The Dell Software License Agreement is displayed.
3 Click I accept the license agreement and click Next.
The Readme information is displayed .
4 Click Next .
The Destination Folder window is displayed .
5 Click Next to accept the default directory path or click Browse to specify
another location, and click
Next .
The Security Level window is displayed.
6 Select one of the following options and click Next :

10 Installing and Uninstalling Lasso
– Save Environment, Username, and Password — Saves all SAN
configuration details, user name, and password. It is recommended to
use this option to run Lasso multiple times and avoid re-entering
configuration and security details.
– Save Environment and Username only — Saves all SAN
configuration details and the user name. The password is not saved.
– Save Environment only — Saves all SAN configuration details. The
user name and password is not saved. Select this option to skip saving
any security related details.
– Do not save any information —Does not save any configuration
details of the environment, user name, and password. Select this
option to save configuration and security details, or if the location
from where you run Lasso does not allow saving any details.
The Prerequisites window is displayed. The window provides the list of
prerequisites that must be met to enable Lasso to collect the data after
installation is complete.
7 Click Next .
The Ready to Install the Application window is displayed.
8 Click Next to continue with the installation.
The Lasso has been successfully installed window is displayed.
9 Click Finish to close the installation wizard.
Upgrading Lasso
To upgrade Lasso, uninstall the existing version and install the required
version.

Installing and Uninstalling Lasso 11
Modifying Lasso Installation
After installing Lasso, you can modify the components that are installed.
To modify the components:
1 Double-click on the .msi file.
The Application Maintenance window is displayed.
2 Select Modify and click Next .
The Ready to Modify the Application window is displayed.
3 Click Next.
The Updating System screen is displayed.
4 Click Finish to exit Lasso.
Repairing Lasso Installation
You can also reinstall the corrupt files, registry keys, and shortcuts to the Lasso
application. To repair Lasso:
1 Double-click the .msi file.
The Application Maintenance window is displayed.
2 Select Repair and click Next .
The Ready to Repair the Application window is displayed.
3 Click Next .
The Updating System window is displayed.
4 Click Finish to exit Lasso.
Uninstalling Lasso
Lasso can be uninstalled using the GUI or the CLI option.
Using GUI
To uninstall Lasso using the GUI, use one of the following options:
• Start Menu
• Windows Add or Remove Programs Wizard

12 Installing and Uninstalling Lasso
From Start Menu
To uninstall Lasso from the Start Menu:
1 Click Start  Programs  Dell  Lasso  Uninstall .
The Are you sure you want to uninstall this product prompt is displayed.
2 Click Yes to uninstall Lasso.
From Windows Add or Remove Programs Wizard
To uninstall DSET from the Windows Add or Remove Programs wizard on
Windows operating systems:
1 Click Start  Control Panel  Add or Remove Programs .
NOTE: This option differs based on the operating system.
2 Select Dell Lasso (4.1) and click Remove .
3 On the Are you sure you want to uninstall Dell Lasso? prompt, click Yes
to uninstall Dell Lasso .
From the Application Maintenance Window
To uninstall Lasso from the Application Maintenance Window:
1 Double-click the installed .msi file.
The Application Maintenance screen is displayed.
2 Select the Remove option and click Next .
The Lasso Uninstall window is displayed.
3 Click Next .
The Updating Screen is displayed.
4 Click Finish on the Lasso has been successfully uninstalled window.
Using CLI
To uninstall Lasso using the CLI, run the following uninstallation command
from a command prompt:
msiexec.exe /X {F3DBD63F-287B-4BF5-9B6C-BD3B70E107F4}
For information about the command line options, see Online Help.

Installing and Uninstalling Lasso 13

14 Installing and Uninstalling Lasso

Using Lasso 13
3
Using Lasso
Lasso compiles information for all the devices in the Storage Area Network
(SAN). It also includes company and site contact information. You can save
this information as a configuration file (.xml format) for later use. Lasso
collects data for the selected devices and generates a report that can be
uploaded to Dell Technical Support site.
This section provides information to use Lasso to collect data about various
storage devices in your Storage Area Network (SAN).
Prerequisites For Data Collection
Before using Lasso to collect data, make sure the following pre-requisites are
met:
• IP connectivity is available for the required devices.
• For PowerVault MDSeries devices, MD Storage Manager software is
installed on the system where Lasso is running.
• For data collection in XML and HTML format, .Net Framework 2.0 or
later and a Service Pack of version 1.0 or later is installed.
• For EqualLogic, MD series, and Compellent devices, .Net framework 2.0
or later must be installed on the remote Windows host.
• For EMC SAN, use a system that is not a fibre channel attached host.
• For EqualLogic, Compellent, and MD series devices, the SAN Surfer CLI
(iSCSI) software must be installed on the remote Windows, Linux, and
VMware hosts to successfully collect iSCSI HBA information.
• For a QLogic iSCSI HBA device, install iscli on UNIX servers.
• For Compellent SAN, the HBA Anywhere CLI must be installed on the
remote Windows, Linux, and VMware host to successfully collect Emulex
FC HBA collection.
• For EqualLogic devices, install Lasso on one of the iSCSI hosts.

14 Using Lasso
Running Lasso
You can run Lasso in the following modes.
•GUI
– Start a new configuration
– Use an existing configuration
– Load the configuration file
– Upload an existing collection
•CLI
– Single device collection
– Importing customer configuration file and collect for multiple devices
Starting New Configuration
Use this option to create a new configuration and generate a report.
To collect data using GUI:
1 Click Start  Programs  Dell  Lasso and click Lasso .
The Welcome to Lasso window is displayed.
2 Select Start with a new configuration and click Continue.
The Your Company Information window is displayed.
3 Enter the required information and click Continue . Select Secure Site if
you do not want Customer Identification Information (CII) available in
the collected data in the XML and HTML files.
The Your Company Contacts window is displayed.
4 Enter the required information and click Continue .
The Your Hardware Environment window is displayed.
5 Select the devices (one or multiple devices depending on your
requirement and SAN) for which Lasso must collect data and click
Continue .
The device-specific Your Hardware Environment windows are displayed.

Using Lasso 15
6 For each device, enter the required information. Click Continue until you
complete providing information for each selected device.
NOTE: For details about the options, click the Help icon on the window. You
can also access the Help file from the Start menu. To do this, go to Start
ProgramsDellLasso and click the Help icon.
The Device Collection window is displayed.
7 Make sure that the displayed devices are the selected devices for which
data must be collected and click
Start Collection . The status bar displays
the collection status.
8 Click the Clock icon next to each device to view the progress.
9 Click Continue once collection is complete.
The collected data is packaged and the Yo u r U p l o a d O p t i o n s window is
displayed.
10 You can select the following and click Continue .
• To access the collected data file, click Open Location . By default, it is
saved in the user profile directory. For example,
c:\Users\<user
name>\Dell\Lasso\results\
. For information about the collected files,
see Generated File Formats.
• To immediately upload the collection package to Dell, select Yes . Else,
select
No .
• To save the configuration details with a password for later use, select
Yes . Else, select No .
Following actions are performed based on the selection:
–Ifyouhaveselected Yes to upload the report, the collection uploads to
Dell Technical Support site.
– If you have selected Yes , the Save Lasso Configuration dialog box is
displayed. Click
Browse and save the file in the required location with
the password.
The Confirmation window is displayed.
11 To see the SAN configuration, select View Your SAN Configuration and
click
Finish .
Lasso tool is closed and the report is opened in an internet browser.

16 Using Lasso
Use Existing Configuration
Before using this option, make sure that a configuration is saved in the Lasso
installation directory.
To use an existing configuration:
1 Click Start  Programs  Dell  Lasso and click Lasso .
The Welcome to Lasso window is displayed.
2 Select Use an existing configuration and click Continue.
A drop-down box with the available configurations is displayed. A dialog
box displays indicating that background validation is in-progress.
The Your Company Information window is displayed.
3 Edit the existing information or add new information. Perform the steps
from 4 to step 11 mentioned in the Starting New Configuration section.
Loading Configuration File
Use this option if the configuration file is located in a directory that is
different from the Lasso installation directory.
To load an existing configuration:
1 Click Start  Programs  Dell  Lasso and click Lasso .
The Welcome to Lasso window is displayed.
2 Select Load a configuration file and click Browse . Specify the file and
click
Continue . A dialog box displays indicating that background
validation is in progress.
The Your Company Information window is displayed.
3 Edit the information or add new information. Perform the steps from 4 to
step 11 mentioned in the Starting New Configuration section.

Using Lasso 17
Upload Existing Collection
To upload an existing configuration:
1 Click Start  Programs  Dell  Lasso and click Lasso .
The Welcome to Lasso window is displayed.
2 Select Upload an existing collection and click Browse . Specify the file and
click
Continue .
A message displays indicating that uploading to Dell is in-progress.
3 After the confirmation message is displayed, click Finish to close the tool.
Single Device Collection
For more information, see Lasso Online Help.
Importing Customer Configuration File
For more information, see Lasso Online Help.
Log Files
The following log files are generated when using Lasso:
• Validate log — When files are validated.
• Collect log — When data is collected.

18 Using Lasso
Generated File Formats
Lasso generates raw data files, TXT, XML, and HTML files:
• Raw Data Files — Lasso generates two types of raw data files:
• Raw data file with a .zip extension.
• Encrypted raw data file with a .gpg extension.
• TXT files — Lasso generates .txt file that contains the logs.
• XML and HTML files — Lasso parses the data collected into XML and
HTML files.
The XML files are:
• An XML output file with an .xml extension.
• An encrypted XML output file with a .gpg extension.
The HTML files are:
• A HTML output file called SANconfiguration.html .
To access the XML and HTML files, go to USERPROFILE%\Dell\
Lasso\results
directory.
Viewing Reports
To view the Lasso collection report, do any of the following:
• After Lasso collects the information, on the Confirmation page select
View Your SAN Configuration option and click Finish. Lasso tool is
closed and the report is opened in an internet browser.
• Open the files that are saved at the default location c:\Users\<user
name>\Dell\Lasso\results\
or in the location that you have specified. For
information about the files, see Generated File Formats section.